That was my first visit to Dolce Bella Spa and I have a very good experience. Lovely atmosphere in the salon and everyone was smiley and friendly. I would like to say, that Ashleigh is the best hair stylist. I would highly recommend her. If anyone wants to really look good, go see Ashleigh. Excellent, brilliant service, will definitely use again. Read Less

On my first visit to Dolce Bella Spa, I had a warm welcome and Marlaina was my RMT. Marlaina did a fantastic one hour massage!!!! I was super relaxed! Then I was offered a complimentary makeup application! So lovely! Someone said that Andy (owner) has been their best boss ever! That says a lot to me about a business!!!👍👍 Read Less

I did not think this was worth the price point at all. I got a manicure, pedicure, facial, and massage and all were incredibly underwhelming. The massage was certainly NOT done by a professional-it basically felt like she was tickling me-not pleasant at all, the esthetician that did my facial tried to give me skincare tips and tried to push me into buying some expensive skincare products. The woman doing my manicure took literally over an hour just to do a standard manicure-just painting nails and would not stop talking to me about all of her life problems etc. It was a very disappointing experience and I would not recommend this to anyone. Read Less

Amazing! I had 3 services done; a massage, facial and body wrap, and each of the ladies made me feel pampered and so well cared for. Marilyn was so knowledgeable and gave me recommendations for things to do outside of the spa, to keep my skin glowing. I would highly recommend anyone to come here! What a wonderful experience at Dolce! Read Less

Dolce Bella Spa has an amazing waterfront location with stellar, aged brick and thick wood beams for the infrastructure. I experienced their amenities ranging from a spectacular extended facial experience with amazing products that leave you feeling completely refreshed. Their registered massage therapists were able to bring my neck and back to a healthy state after being sore for weeks. The food they offer is rather light and flavourful, great to break up your treatments.their stylists have great personalities and will put great work into your hair and preferred style. The manicures and pedicures Dolce Bella offer are fabulous, leaving your nails looking lovely and your hands and feet feeling soft and smelling amazing after their wealth of lotions, scrubs, and paraffin wax. The staff here made me feel very welcomed and we were able to laugh and relate with each other in many levels throughout my experience here. Overall I would highly recommend Dolce Bella Spa to anyone interested in treating themselves or someone they care about in the Kingston area. Read Less

I visit Dolce Bella fairly often - the atmosphere and staff are great (I really hate leaving!) and the service itself is always lovely. However, I use a wheelchair and I feel that there is slight room for improvements, in terms of accessibility. The limitations often mean that I have to miss out on parts of the procedures - which is not pleasant; emotionally or financially. I'm paying for a full package, so, I hope to get the full experience... Their most ''accessible'' room ...includes a giant tub. This tub takes up most of the space and so it's difficult to get changed or to move around and transfer, there. Once I can get onto the bed, I'm limited. The beds are quite narrow; which, for me, is somewhat of a fall-risk. But, also: There have been several occasions where I went for a 45min, full massage. According to my assigned RMT, the procedure including flipping over and rotating between laying on my back vs my stomach. My spine is fused with rods and screws, this means that I cannot turn or flex in the same way as most people; which is where the need for a SLIGHTLY wider bed comes in - In order to flip over, I need room to roll. Transferring from the bed to my chair can be a challenge, too. In short, I am not able to do this without a caregiver - and in order for my carer to assist me, the person needs to interrupt their own spa experience to come help. This is embarrassing and unfair, for everyone. Because of this, I often choose to not disturb them, and so this is why I end up missing part of my service. It would be nice to not have to. As a solution, I would suggest (and respectfully urge) Dolce Bella to either purchase a few wider beds and/or sit two standard beds next to eachother - which would create a wider surface...for the Transferring part, all that's needed is a grab bar or two - these can either be added to the nearest walls, or you can purchase vertical poles that suction to the ceiling & floor. Little things, not a complete overhaul...But :) They would make a world of difference. Not just for the disabled, but also for elderly clients. Maybe even expectant mothers! Please consider <3 Thanks. See More Read Less

I had an appointment with Carrie today and I am so happy with the service I received. She is absolutely awesome. She gave me the best head massage EVER and cut my hair beautifully. I'm kind of hard to please but I am very happy with my hair. I can't wait to use the product you suggested Carrie and I will see you again soon. Read Less

I've been going to this spa for over 9 years! Love coming & leaving happy with the results every single time! People always ask me where I get my hair done! The staff are friendly and willing to go out if their way to make it a pleasant experience! Highly recommend! Read Less

My daughter and I are very happy with our spa pedicures! I chose the paraffin wax wrap and my daughter chose the scrub. We both loved how relaxing it was! The two of us had our own cozy room. Many polish colors to choose from and my nails are perfect. We even bought an oatmeal orange bath salt tin for a reasonable $20. We’ll be back! Read Less

I had a pedicure, which was the best one I've ever had. Sarah was amazing, the quality of the massage and pedicure was fantastic and I felt immensely better and more relaxed when I left. She was also confident and friendly. Would highly recommend Dolce Bella or Sarah to friends and family. Read Less

This spa is by far the best spa in Kingston and area!!! Situated in a beautifully historical space with a gorgeous waterfront views, makes your experience extra luxury. This place has a full range of spa treatments and unique spa packages, using naturally-inspired products to meet your needs. The front desk staff are always so welcoming and all staff is very professional and customer service oriented and will go out of their way to make sure you've a positive experience. Amazing services!! Robes and slippers are provided. It's lovely to sit back, relax and enjoy water views before your services begin. If you're looking for a few hours to escape and relax this is the place to be. You won't want to leave!! Read Less

Been here twice for a massage.. first one was very awkward and I wished it was just over with. They gave me a free massage my next visit which was very kind! Was not expecting it.. but my massage was the opposite of my last expereince it was so hard I had bruises and scratches all over my neck and the Middle of my back... I won't be back.. which is unfortunate because I was really hoping after speaking to such a lovely receptionist that the services would be equally as professional. Very dissatisfied with the massages overall. I've had many before but never have they been so awful and painful!Read Less

Probably one of the top ten experiences I have ever had. The owner Andy is very professional and very friendly. You are offered beverages at the counter which is very refreshing and a wonderful touch! I had a facial done with Marilyn and she was very relaxing and a wonderful lady to talk to. Wish you guys the best of luck! Andy definitely knows how to maintain a nice atmosphere! Thanks again guys! Read Less

I have been going to Dolce Bella for 3 years, and must say they consistently offer very exceptional service. As a rock climber, my back is often kinked or sore. For this reason I go to Dolce Bella primarily for their massages. Laurie is great, and remembers which areas I usually have the most problems with. I always leave feeling extremely relaxed and relieved.Last week I had a wedding to attend, and therefore had a mani and a pedi done. They were very gentle yet effective. Being a climber I have many calluses on my hands, and the scrubs and treatments the esthetician used on me left them feeling soft and hydrated. In my opinion, Dolce Bella is one of the best spas in Kingston, I would definitely recommend them. Read Less

Last week I received a gift certificate for Dolce Bella Spa from a raffle at my work, I had never heard of them before and was very excited to go after having a look at their website. I was able to book an appointment for a facial the next day which was great. After my appointment I must say the staff is very friendly and inviting, and they paid attention to even the smallest details such as offering me a cup of coffee while I waited for my esthetician.Their facility is beautiful, very sophisticated and elegant. Their location on the river also makes it seem very serene and relaxing. During my facial the esthetician was gentle and very careful when using the products on my face (so not to get them in my eyes or nose) which was a nice change from other spas. My face now feels very moisturized and I have not had a breakout since. Dolce Bella is pretty unique, I’m excited to return. Read Less

Dolce Bella Spa was one of the best place I have been, and I have gone to alot of Spa over the years. I do not normally post reviews or take the time to do such things. I saw the other review posted I thought I must take the time to write and tell the world that I have never experienced any of the things that the other review is saying. It has been the opposite really and I find that they go out of there way to cater to there guests, and yes I say guests because thats how they treat you. From the moment I walk in I am meet with a smile and offered a refreshment as I take the time to relax and await my service staff.This is a busy spot so at times there can be a wait for a few minutes but I have never minded because I gives me the time to relax (the whole reason I am there)I also feel that there staff are the highest trained staff I have come across and there suggestions have been more then helpful. I know there staff are always training in retail and service knowledge as to best meet the needs of the guests they serve.So I recommend if you ever get a chance to visit Dolce Bella Spa in Kingston this is the place to go.Tons of my friends and family go here and they all rave this place.Ang Read Less

was so excited when I received a gift certificate for a manni, peddie and blow-dry at Dolce Bella. Although I hadn’t heard much about it, the pictures on the Internet looked beautiful and I was looking forward to a great time. Unfortunately, this wasn’t the case. The reception staff were extremely rude; they ignored me for the first 15 minutes while they discussed another client’s weight issues (the client was still in the spa!!), and when I finally got their attention they informed me I had arrived a half hour too early. Im certain this was not the case because I drop my daughter off at day care every day at the same time, so would have made the appointment accordingly. While I understand that mistakes happen, I was shocked that the receptionist was trying to blame me, going so far as to calling me disorganized! Anyway, I waited another 10 minutes before calling my esthetician. The manicure went fine, but during the pedicure, she removed so much dry skin from my soles that I actually bled! Throughout the process, I requested that we stop but she insisted it would feel better when it was done. When I began bleeding, she simply said that my feet were too sensitive! I have a pedicure about once a month and I have never, ever bled. To make matters worse, she wiped her station with the same towel she wiped my feet with! The wash and blow dry went ok, but the entire day really ruined even that for me. I could hear the reception staff talking about the me the entire time. I had never been so embarrassed or appalled at the unprofessionalism (not to mention unhygienic) behavior in a spa. Im an avid spa goer and Ive neve had a problem at any others. I must say, this was a horrible, horrible experience for me and I wont be returning there soon! Read Less