I usually go for a pedi and sometimes mani with nail polish. I am consistently happy with my nails leaving there. Ya so sometimes it's not the worlds best hellos and welcome when you walk in, but that's not what I go for. Everyone is nice and they don't tend to talk to each other in a different language in front of you the whole time. They work quickly once you're in the chair and they take appointments even if it's in an hour. And I usually get a lovely hand/foot massage too. I've been going there for about 3 years irregularly. Read Less

This place deserves no rating because there customer service is so poor. Yesterday was my first time there and will surely be my last. I went to get my nails done and the lady told me it's a 15 minutes wait after 20 minutes of waiting I asked her how long more I have to wait she told me 35 minutes. I waited for roughly 33 minutes the design I wanted on my nails the lady at the front said they can do it for me. After my nail was finish it wasn't even the same colour as the colour I wanted. I was not happy with my nails and I told them I wasn't; I still paid. I went back in a hour a worker there by the name of Ken shouted at me infront all the workers and customers because I asked for a redo. I read really good review of this place but it's by far one of the worst place I ever went too. I still didn't get a redo. Ken is very rude and selfish people like this doesn't deserve to work in a practice. Read Less

Best salon in Brampton. Only come if you have time, because they do take their time to ensure you get what you want, which to me is better than being rushed and unhappy with the results. Leanne and Ken are the owners, they're the sweetest nail techs I have ever met. They don't pressure you to upgrade for things that you don't want like other salons do (I've seen many people pressured into upgrading to biogel when they don't want it). They always accommodate to what you want and are never rude. They offer a great selection of colours and the salon is nicely kept and peaceful. Tools are cleaned after each use with a brand new buffer for each customer. Read Less

I am leaving it at 4 stars for now. When I get certain people there great. My fav is Henry, Ken is awesome as well and funny you can also request Vivian or Jessica. I made an appt for any of them and unfortunately for someone different I have it s try and I must say it was awful I feel like my nails have little bricks and it's lumpy. But because I have been going there for months in a few days I will go back to correct it. I still can not believe I paid full price for it. Let's see what happens in about a week and I will either revise my review or change my rating. Wish me luck. Read Less

Never have I ever had a complaint about my nails and this would be the first time. Definitely poor customer service. Will not return! Get my nails done regularly with shellac. Will last at least a month without breaking. This was the second time returning to this salon. she used the drill to shave away first layer of shellac then wrapped with foil. What a mistake. First nail broke the day after. A week and a half later four of my nails are now broken and I have an ingrown nail that's been infected for a week. This has never happened before. Called to complain to ken the manager and asked if they can fix this or at least make them all the same length and he said it was my fault. Ridiculous! I was willing to return if they fixed the issue but obviously they don't care. Will never reccomend this place to anyone Read Less

I love getting my nails done at Secret Nail and Luxury Spa in Brampton. Every time I go in there I'm greeted with a smile. Each experience I have is always a pleasant one no matter which nail artist I get. I've tried every nail salon in Brampton and nothing compares to this one. They're truly amazing! Read Less

I've moved to Brampton about a year ago and have been looking for a good nail salon since. I've tried numerous salons and always hated either the work they did or the wait or the lack of colors. Every time I come here I always have a great experience. fast service - not sitting around waiting for hours and they always do an amazing job. plus, the prices are fair and there are so many colors to choose from! Read Less

I visited your Milton location for the first time a few weeks ago and I was very impressed. The lady and younger gentleman that are there are super friendly and very professional. I had my nails done 2 weeks ago and today they still look as if I just got them done. I went in this morning to get my pedicure and yet again I was offered excellent service. I'm very satisfied and can't wait to go and pamper myself again at Secret Nails :) Read Less

Worst place i have ever been to for nails. I never rate a place but dont want anyone else to go through the same thing as me. I went to get a shellac done in august before a trip out West. The husbad said no gel is better and started doing gel. He sanded my nails down very low. The next day after we landed one of my nails had already peeled. 4 days later upon return 4 nails were damaged. I went back the next day and told the wife. She resanded and did the nails again and billed me again full fee. My nails were so sore and did not fully heal until December. I will not ever return there. Read Less

I love this shop. Both owners, Ken and Leanne are wonderful individuals, friendly, and flexible with their abilities. I have not only had these two do my nails, but I had formerly Helen, Vivian, and a newer employee Andy work on my nails. Every visit is a good visit with me and I always leave the salon feeling welcome and satisfied with my nails. I recommend them wholeheartedly and will continue going to them until their store closes. Read Less

I appreciated the customer service. But I am very, very disappointed with the quality. I usually go to a local competitor biweekly for a full set acrilic (sorry for any misspelling) with shellac. I've been doing this for over a year. Unfortunately they were busy and I was in need! So I tried the closest available location, which happened to be this location. Everything looked good as I left with my regular do plus a pedicure. Within 3 days, My nails had started ripping. I have never seen this before. Sometimes you would be too hard with a very long nail and it would completely tear off, but this time it was bending at the sides of the acriliyic nail where it connected with my finger. The material was very weak it bent backwards and broke off right down the middle horizontally. This happened with 3 nails before I had even had it on for a week. Will not be returning. Read Less