We waited for 1.5hrs before they even started our nails - four of us had made an appointment and it was brutal. They kept telling people that came in that it wasn’t going to be long and yet they hadn’... Read More
We waited for 1.5hrs before they even started our nails - four of us had made an appointment and it was brutal. They kept telling people that came in that it wasn’t going to be long and yet they hadn’t even started the people they had in their chairs waiting with cold water on their feet. I would NOT recommend as we then had to explain 8 times even though we had booked manicures and pedicures that this is what we wanted to get done. Honestly I would of walked out if it wasn’t for my girls who were going to be very disappointed. I ended up with no manicure as I asked them to get my daughters done instead of me. Such a let down as this was suppose to be a special day with my girls and I. We never get this done and I am a very easy going person but this very very poor customer service and scheduling was unacceptable. I am business woman and Mom and farm girl that wanted to take my daughters for a treat that turned into a disheartening experience. Go somewhere else. Read Less
Shawna Michaud
25 Jun 2018
REPORT
Wanted to get my nails shaped and they wanted me to pay extra. And then a worker and the manager sit here and argued with me about it. Worst customer service ever. And I told her my nails weren’t stra... Read More
Wanted to get my nails shaped and they wanted me to pay extra. And then a worker and the manager sit here and argued with me about it. Worst customer service ever. And I told her my nails weren’t straight candy never fixed. Don’t come here it’s the worst place I’ve ever been too. Don’t even clean their nail tools after each person. Read Less
Hellen Smith-Bone
11 Jun 2018
REPORT
My daughter had a set of nails done for prom. They were rude, rushed the process and when trimming the nails the technician cut her and didn’t even care just said whoops guess I’ll go a little easier.... Read More
My daughter had a set of nails done for prom. They were rude, rushed the process and when trimming the nails the technician cut her and didn’t even care just said whoops guess I’ll go a little easier. After cutting her with the trimmer and drawing blood the technician moved on to the next client and started her with the same tools... did not sterilize first. My daughter now has a severe fungal infection that has spread over her face and arms. This place needs to be inspected and shut down. Read Less
cole bas
3 May 2018
REPORT
Worst experience ever. Made an appointment and still had to wait as they took walk ins. Employees were extremely rude, speaking among each other in a foreign language. Application of acrylic nails ... Read More
Worst experience ever. Made an appointment and still had to wait as they took walk ins. Employees were extremely rude, speaking among each other in a foreign language. Application of acrylic nails poor quality, the application of nail polish (including pedicure) were well below average. I could almost understand if these services were offered at a discount rate but this is full price. Absolute waste of money and time. Do not go here! Read Less
Lindsay Byers
19 Apr 2018
REPORT
I am so unhappy with Paris Nails! My daughter and I will be taking our business to VIP Nails across the street. I went in for a fill, they refused to do it and said that I needed a whole new set. I ha... Read More
I am so unhappy with Paris Nails! My daughter and I will be taking our business to VIP Nails across the street. I went in for a fill, they refused to do it and said that I needed a whole new set. I had gotten my nails done 2 weeks before and I did not need a whole new set. So I sat for 45mins to soak my nails. I then had a completely different person do my nails, one who may have actually given me a fill. She was snippy and rude! No English and I truly felt they were talking about me since my disapproval of their business tactics was blatantly obvious. And I was charged 68 dollars. I had actually pointed out that they charge way too much and that's why I had tried other establishments. They don't listen, they are rude, they do whatever they want and they truly do not care if you come back. Please use any other nail salon in the area. Read Less
Kait MacDonald
14 Apr 2018
REPORT
Literally THE WORST place to go to for ANYTHING. This place should not even be a last resort. Technician rushed through the intire pedicure. In total it took 15 minutes from start to finish. She then ... Read More
Literally THE WORST place to go to for ANYTHING. This place should not even be a last resort. Technician rushed through the intire pedicure. In total it took 15 minutes from start to finish. She then proceeded to put a huge smudge in my big toe and decided to fix it by squirting acetone all over and trying to smooth it out with her finger. She’s gouged under my one nail so hard that she’s caused it to turn black and it’s in the process of falling off. On another note, the front desk person complained the whole time about not wanting to be there, sprayed me in the face with cleaner, and said she had to bring the machine to us at 8:30 because she was shutting down debit and “was not going to be impressed if she had to stay there until 10:30 again”. Will not be returning. Horrible horrible horrible experience. Read Less
Cazilicious13
30 Mar 2018
REPORT
Had nails done there twice. The absolute WORST. If I could give - stars I would. They are rude and schemey, so you pay double the amount you should. They purposely do an awful job. They refuse to talk... Read More
Had nails done there twice. The absolute WORST. If I could give - stars I would. They are rude and schemey, so you pay double the amount you should. They purposely do an awful job. They refuse to talk to you and refuse to speak English. Worst nail place I've ever been too. Read Less
Kaitlyn
13 Jan 2018
REPORT
Horrible service. Staff is extremely unfriendly. The staff do not value their customers what so ever. Went for a manicure and they just throw your hands around and pull on it like you're a rag doll, ... Read More
Horrible service. Staff is extremely unfriendly. The staff do not value their customers what so ever. Went for a manicure and they just throw your hands around and pull on it like you're a rag doll, seen this happening to other customers as well. Had to go back the day after getting a shellac manicure and it took 3 people to fix one nail. Worst experience. Not to mention the salon is absolutely FILTHY!! I get my nails done religiously and have been to many salons and this one was by far the Worst! I've never seen a salon so unsanitary and with such poor customer service. Read Less
Amanda Jean
7 Aug 2017
REPORT
Thorough pedicures. Excellent attention to detail.
I haven't tried any of the other services but will definitely return.
Lynn did my pedicure. 👌
Rebecca Spencer
1 Aug 2017
REPORT
I strongly do NOT recommend going to this salon. I told the lady at the front desk what I wanted and she told me to sit and wait. Another lady got me and started doing my nails. As she was doing my na... Read More
I strongly do NOT recommend going to this salon. I told the lady at the front desk what I wanted and she told me to sit and wait. Another lady got me and started doing my nails. As she was doing my nails she said maybe 5 words to me and when she was done with a hand she would flick it away & impatiently grab for my other. I went to pay once I was finished and the lady at the cash said a ridiculous amount of money so I clarified with her that that wasn't what I had asked for. Two other ladies then began to yell at me as if I was suppose to know that the things the lady was doing would cost me more money.
Overall I did not feel welcome or comfortable as the ladies were very rude, made no effort in communicating with me, were very rough and did nothing to resolve the issue. Read Less
Kim Lessard
27 Jul 2017
REPORT
It cost me 40$ and my nail look like nothing have been done. I ask for something specific and I show them a picture and they've done something bad.
Debbie Kennedy
8 Apr 2017
REPORT
Excellent and friendly service both at front desk and during procedures. I have my nail fills and pedicures done regularly and have had a variety of technicians do the work. I have NEVER had a bad exp... Read More
Excellent and friendly service both at front desk and during procedures. I have my nail fills and pedicures done regularly and have had a variety of technicians do the work. I have NEVER had a bad experience. I am "fussy" and have tried several different places before going to Paris Nails. Thank you for all that you do! Read Less
Tina S
2 Apr 2017
REPORT
I've visited Paris Nails at the Quinte Mall twice. The first time was for a bio-gel fill, and my mother who was with me was getting a standard manicure. I was told it'd be 15 minutes for me but mom ... Read More
I've visited Paris Nails at the Quinte Mall twice. The first time was for a bio-gel fill, and my mother who was with me was getting a standard manicure. I was told it'd be 15 minutes for me but mom could go right away. Not a problem, 15 minute waits are to be expected for walk-ins on a weekend.
Mom's lady was quiet, and didn't talk to her at all. She snipped the cuticles too close and drew blood twice. She was also entirely done her manicure and I still hadn't been seen.
An hour later they finally had a chair for me - and then told me they only had time to do a file down for me because other customers were waiting. Then charged me twice what I'd normally pay at my Paris Nails in Brampton.
Despite this, I thought I'd give them a second chance. I went today for a pedicure and a new set of bio-gel. The girl who did my pedicure was rude, drew blood, and was frequently rough when guiding my feet in and out of the water. She clearly didn't want to be there nor to work on my feet. When I was done she picked up my purse and moved them without telling me what she was doing or why, and only as I followed did she direct me to sit and wait, without explaining why. She then walked away and never came back.
Apparently the wait was for a different girl who does the bio-gels. I understand not everyone is trained on it but they couldn't tell me? The gel-trained girl was friendly and giggled frequently when I didn't understand her movement requests right away. Her work, however, was sub par. Rather than do 2-3 layers of gel as the 5 other salons I've had gel done would do, she did one very thick layer - which burns like hell when in the UV machine. I expected a small burn, as its normal for a fresh gel, but this was unlike anything I'd felt at another salon. She then tried multiple times to talk me out of a polish application claiming it would ruin my new nails. This is very un-true. In the end my nails are not the quality I would get at my normal salons, the polish job was sloppy (possibly because she didn't want to do it?) and my cuticles look worse than when I went in. I would not recommend this particular Paris Nails to anyone! Read Less
We waited for 1.5hrs before they even started our nails - four of us had made an appointment and it was brutal. They kept telling people that came in that it wasn’t going to be long and yet they hadn’... Read More
We waited for 1.5hrs before they even started our nails - four of us had made an appointment and it was brutal. They kept telling people that came in that it wasn’t going to be long and yet they hadn’t even started the people they had in their chairs waiting with cold water on their feet. I would NOT recommend as we then had to explain 8 times even though we had booked manicures and pedicures that this is what we wanted to get done. Honestly I would of walked out if it wasn’t for my girls who were going to be very disappointed. I ended up with no manicure as I asked them to get my daughters done instead of me. Such a let down as this was suppose to be a special day with my girls and I. We never get this done and I am a very easy going person but this very very poor customer service and scheduling was unacceptable. I am business woman and Mom and farm girl that wanted to take my daughters for a treat that turned into a disheartening experience. Go somewhere else. Read Less
Shawna Michaud
25 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Wanted to get my nails shaped and they wanted me to pay extra. And then a worker and the manager sit here and argued with me about it. Worst customer service ever. And I told her my nails weren’t stra... Read More
Wanted to get my nails shaped and they wanted me to pay extra. And then a worker and the manager sit here and argued with me about it. Worst customer service ever. And I told her my nails weren’t straight candy never fixed. Don’t come here it’s the worst place I’ve ever been too. Don’t even clean their nail tools after each person. Read Less
Hellen Smith-Bone
11 Jun 2018
REPORT
☆☆☆☆☆
REPORT
My daughter had a set of nails done for prom. They were rude, rushed the process and when trimming the nails the technician cut her and didn’t even care just said whoops guess I’ll go a little easier.... Read More
My daughter had a set of nails done for prom. They were rude, rushed the process and when trimming the nails the technician cut her and didn’t even care just said whoops guess I’ll go a little easier. After cutting her with the trimmer and drawing blood the technician moved on to the next client and started her with the same tools... did not sterilize first. My daughter now has a severe fungal infection that has spread over her face and arms. This place needs to be inspected and shut down. Read Less
cole bas
3 May 2018
REPORT
☆☆☆☆☆
REPORT
Worst experience ever. Made an appointment and still had to wait as they took walk ins. Employees were extremely rude, speaking among each other in a foreign language. Application of acrylic nails ... Read More
Worst experience ever. Made an appointment and still had to wait as they took walk ins. Employees were extremely rude, speaking among each other in a foreign language. Application of acrylic nails poor quality, the application of nail polish (including pedicure) were well below average. I could almost understand if these services were offered at a discount rate but this is full price. Absolute waste of money and time. Do not go here! Read Less
Lindsay Byers
19 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I am so unhappy with Paris Nails! My daughter and I will be taking our business to VIP Nails across the street. I went in for a fill, they refused to do it and said that I needed a whole new set. I ha... Read More
I am so unhappy with Paris Nails! My daughter and I will be taking our business to VIP Nails across the street. I went in for a fill, they refused to do it and said that I needed a whole new set. I had gotten my nails done 2 weeks before and I did not need a whole new set. So I sat for 45mins to soak my nails. I then had a completely different person do my nails, one who may have actually given me a fill. She was snippy and rude! No English and I truly felt they were talking about me since my disapproval of their business tactics was blatantly obvious. And I was charged 68 dollars. I had actually pointed out that they charge way too much and that's why I had tried other establishments. They don't listen, they are rude, they do whatever they want and they truly do not care if you come back. Please use any other nail salon in the area. Read Less
Kait MacDonald
14 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Literally THE WORST place to go to for ANYTHING. This place should not even be a last resort. Technician rushed through the intire pedicure. In total it took 15 minutes from start to finish. She then ... Read More
Literally THE WORST place to go to for ANYTHING. This place should not even be a last resort. Technician rushed through the intire pedicure. In total it took 15 minutes from start to finish. She then proceeded to put a huge smudge in my big toe and decided to fix it by squirting acetone all over and trying to smooth it out with her finger. She’s gouged under my one nail so hard that she’s caused it to turn black and it’s in the process of falling off. On another note, the front desk person complained the whole time about not wanting to be there, sprayed me in the face with cleaner, and said she had to bring the machine to us at 8:30 because she was shutting down debit and “was not going to be impressed if she had to stay there until 10:30 again”. Will not be returning. Horrible horrible horrible experience. Read Less
Cazilicious13
30 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Had nails done there twice. The absolute WORST. If I could give - stars I would. They are rude and schemey, so you pay double the amount you should. They purposely do an awful job. They refuse to talk... Read More
Had nails done there twice. The absolute WORST. If I could give - stars I would. They are rude and schemey, so you pay double the amount you should. They purposely do an awful job. They refuse to talk to you and refuse to speak English. Worst nail place I've ever been too. Read Less
Kaitlyn
13 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Horrible service. Staff is extremely unfriendly. The staff do not value their customers what so ever. Went for a manicure and they just throw your hands around and pull on it like you're a rag doll, ... Read More
Horrible service. Staff is extremely unfriendly. The staff do not value their customers what so ever. Went for a manicure and they just throw your hands around and pull on it like you're a rag doll, seen this happening to other customers as well. Had to go back the day after getting a shellac manicure and it took 3 people to fix one nail. Worst experience. Not to mention the salon is absolutely FILTHY!! I get my nails done religiously and have been to many salons and this one was by far the Worst! I've never seen a salon so unsanitary and with such poor customer service. Read Less
Amanda Jean
7 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Thorough pedicures. Excellent attention to detail.
I haven't tried any of the other services but will definitely return.
Lynn did my pedicure. 👌
Rebecca Spencer
1 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I strongly do NOT recommend going to this salon. I told the lady at the front desk what I wanted and she told me to sit and wait. Another lady got me and started doing my nails. As she was doing my na... Read More
I strongly do NOT recommend going to this salon. I told the lady at the front desk what I wanted and she told me to sit and wait. Another lady got me and started doing my nails. As she was doing my nails she said maybe 5 words to me and when she was done with a hand she would flick it away & impatiently grab for my other. I went to pay once I was finished and the lady at the cash said a ridiculous amount of money so I clarified with her that that wasn't what I had asked for. Two other ladies then began to yell at me as if I was suppose to know that the things the lady was doing would cost me more money.
Overall I did not feel welcome or comfortable as the ladies were very rude, made no effort in communicating with me, were very rough and did nothing to resolve the issue. Read Less
Kim Lessard
27 Jul 2017
REPORT
☆☆☆☆☆
REPORT
It cost me 40$ and my nail look like nothing have been done. I ask for something specific and I show them a picture and they've done something bad.
Debbie Kennedy
8 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Excellent and friendly service both at front desk and during procedures. I have my nail fills and pedicures done regularly and have had a variety of technicians do the work. I have NEVER had a bad exp... Read More
Excellent and friendly service both at front desk and during procedures. I have my nail fills and pedicures done regularly and have had a variety of technicians do the work. I have NEVER had a bad experience. I am "fussy" and have tried several different places before going to Paris Nails. Thank you for all that you do! Read Less
Tina S
2 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've visited Paris Nails at the Quinte Mall twice. The first time was for a bio-gel fill, and my mother who was with me was getting a standard manicure. I was told it'd be 15 minutes for me but mom ... Read More
I've visited Paris Nails at the Quinte Mall twice. The first time was for a bio-gel fill, and my mother who was with me was getting a standard manicure. I was told it'd be 15 minutes for me but mom could go right away. Not a problem, 15 minute waits are to be expected for walk-ins on a weekend.
Mom's lady was quiet, and didn't talk to her at all. She snipped the cuticles too close and drew blood twice. She was also entirely done her manicure and I still hadn't been seen.
An hour later they finally had a chair for me - and then told me they only had time to do a file down for me because other customers were waiting. Then charged me twice what I'd normally pay at my Paris Nails in Brampton.
Despite this, I thought I'd give them a second chance. I went today for a pedicure and a new set of bio-gel. The girl who did my pedicure was rude, drew blood, and was frequently rough when guiding my feet in and out of the water. She clearly didn't want to be there nor to work on my feet. When I was done she picked up my purse and moved them without telling me what she was doing or why, and only as I followed did she direct me to sit and wait, without explaining why. She then walked away and never came back.
Apparently the wait was for a different girl who does the bio-gels. I understand not everyone is trained on it but they couldn't tell me? The gel-trained girl was friendly and giggled frequently when I didn't understand her movement requests right away. Her work, however, was sub par. Rather than do 2-3 layers of gel as the 5 other salons I've had gel done would do, she did one very thick layer - which burns like hell when in the UV machine. I expected a small burn, as its normal for a fresh gel, but this was unlike anything I'd felt at another salon. She then tried multiple times to talk me out of a polish application claiming it would ruin my new nails. This is very un-true. In the end my nails are not the quality I would get at my normal salons, the polish job was sloppy (possibly because she didn't want to do it?) and my cuticles look worse than when I went in. I would not recommend this particular Paris Nails to anyone! Read Less