Never in my life have my nails looked so bad. Uneven shape, uneven paint, uneven lengths...I don’t even want to post a photo because I am so embarrassed. Update: I have no interest in returning to their salon or harassing them in any way for any more requests, but someone I know did call out of pity because of how sad I was about my nails to ask if they would fix or refund me. They refused and, also, stated I am basically now unwelcome in their salon and that it is my fault I am unhappy with my nails because I did not speak up. As if I need to speak up to constantly correct someone else’s work when I should already expect them to know how to shape and paint nails symmetrically and evenly. It is their career, in fact, not mine, though I did find myself spending two hours last night reshaping and re-painting my nails. I also did raise concerns about the unevenness while I was there, but the nail tech assured me they would correct it, and that they were not finished yet. So no, I was not going to continually pester them to even everything out when it was already so bad to begin with. I also, at that point, did not trust their ability to fix it anymore and figured too much damage had already been done. I simply wanted to leave at that point. Further, the fact that they have now unwelcomed me from their salon and refused any compensation because of this review precisely illustrates another major reason as to why I did not “speak up” enough while I was there. I’ve second-handedly witnessed many small business owners who tend to act out in this sort of hostile manner when customers publicly speak of or express their dissatisfaction of poor services or experiences, and they have proved my assumptions right by reacting to my review in the way they did. Perhaps a final anecdote worth nothing: I even brought in an acrylic nail that I had done in the States a few weeks prior that had broken off while I was moving into a new apartment. I told them that was exactly what I had wanted done, except a color change. I was kind throughout the process and had even tipped despite being extremely dissatisfied with the service. The set I had showed them and brought in compared to the work they had done looks like a sad expectations vs. reality photo, which I have attempted to post under their photos section. I will raise my review to 2 stars however, because they were quite kind while I was there, at least. I realize I was being harsh because I was so upset about how my nails had looked. So, if you are looking for kind nail technicians in a relaxing, laid back environment, but have little expectations for great nails or are only seeking simple and minor requests for your manicures, then by all means, do visit. Bring your children here or your family for a fun day. But, if you expect to take pride in your nails and require a step or two above average, then perhaps travel closer toward downtown Toronto where the expectations are a bit higher. Read Less

Came to the area to visit family. We decided to try a new place for a pedicure. It was a very relaxing environment with extremely friendly staff. I left feeling truly pampered and had amazing looking feet. Definitely coming back! Read Less

Having moved recently to Barrie I was in search of a number of services, one of which was a good nail place for bio gel nails. Tried another one, wasn't impressed. Found this one and tried it because of reviews. This is my new go to place! Very happy. Explained the difference in solar nails and bio gel nails, and I got the best nails i think ive ever had. so far 2 + weeks and honestly i bet i could go longer. No chips, no peeling and they look very natural. I could cheat an extra week just by putting clear polish on them because they aren't overly built up. And they are all very nice to boot. Read Less

Been going to Lovely Nails regularly for over a year. Best nail salon I’ve ever been to. Their work is top notch and the entire Lovely Nails team are friendly and professional. Always enjoy my visits there! Read Less

Loved this place. I have been looking for a pedicure place (and manicures) that was like the ones I used to go to in NY, this one was it, and better! Lots of care and attention was paid to my feet and hands. I'm not sure how to spell her name, but Yenlien (sorry for getting it wrong, I know I did) was professional and personable and made me and my mother feel welcome and comfortable. Will defiantly go again Read Less

Had a great experience with this salon. Got my nails, pedicure and eye brow wax by 3 separate people and all showed excellent service. We were surprised how reasonably priced it was. Will definitely be back Read Less

Very nice and clean place however my pedicure was anything but relaxing....the technician I had cut the corner of toe and then proceeds to furiously scrub the tops and bottoms of my feet with a scrub brush that was very rough. He barely massages my legs and seeemed to rush through the entire pedicure... it was a Thursday afternoon and not busy at all. It was my first time here and I can honestly say I will not be back. Read Less

Fantastic experience! Between Lovely Nail's and TOMI's, I won't be found going anywhere else. (And Lovely is closer to me so it may have won me over for good.) To the one below who said they won't be back, that's unfortunate...I would bet anything that it was a one-off bad experience. Some people won't give second chances and I appreciate that but it's their own loss. I've been getting my nails done in Barrie for over 15 years and I feel ripped off that I wasted so much money on an inferior product elsewhere. I didn't know this kind of quality existed until I tried them out! well done, April and team...a happy customer here! Read Less

I've just walked out of this place after waiting an hour to be seen. I wouldn't mind waiting at all if I had just walked in but I had phoned ahead to make an appointment. After 40 minutes of waiting (with no apology or acknowledgment of the wait), I asked how much longer it would be and reminded them I had made an appointment. I was told it would only be another 5 minutes but 20 minutes later I was still waiting! At this point, I told them I was sick of waiting and was leavin...g. They told me "oh we can see you now" but I decided not to waste my money on such poor service. When I asked them why they bother making appointments if they can't stick to them, they gave me some excuse about extra customers taking more time. Again, what's the point of taking appointments if you're going to prioritise walk-ins anyway. It was at this point I got the one and only apology they offered. Unfortunately it came an hour too late for me. Won't bother going back when there are so many other salons around. No excuse for that kind of bad service! See More Read Less

This was my first time at Lovely Nails, and it will not be my last! The atmosphere here is wonderful, it's soo clean, the staff are super polite and you can tell they take pride in their work! I will most definitely be back. Best pedicure ever. Read Less