Was told I wpuld be wsiting 15 mins...ok no problem....after waiting almost an hour and soaking......only to be told there was noone to give me a pedicure...then a lady sat down and started to frantic... Read More
Was told I wpuld be wsiting 15 mins...ok no problem....after waiting almost an hour and soaking......only to be told there was noone to give me a pedicure...then a lady sat down and started to frantically do my pedicure ...she began to dig ...told her she was hurting me and if she was going to give me a speed pedicure and hurt me I didnt want one...she said well my client is there....frustrated...I left ....never to return!!!# Read Less
Eden Hennessey
2 Jul 2018
REPORT
Very negative experience; two friends and I booked appointments in advance but after waiting 45 minutes without being seen, we chose to leave. No nails done. Could easily find a million better nail sa... Read More
Very negative experience; two friends and I booked appointments in advance but after waiting 45 minutes without being seen, we chose to leave. No nails done. Could easily find a million better nail salons within our galaxy. Read Less
Kris E
23 Jun 2018
REPORT
Had appoinments booked at the beginning of week for 3 pedicures. Showed up for appointment ten minutes early. They had two technicians working and two cutomers being treated. 15 minutes after appointm... Read More
Had appoinments booked at the beginning of week for 3 pedicures. Showed up for appointment ten minutes early. They had two technicians working and two cutomers being treated. 15 minutes after appointment time we inquired how long until our appointment was to begin? The girl behind the counter said "it won't be long". We waited until 40 minutes after appointment time and inquired as to how much longer we would be waiting and the girl "wasn't sure" ? One of the group inquired about "why you would book pedicures for 3 when you only have two technicians working?" And the girl replied with "I didn't take the appoinments". Thats it. WOW professional! So needless to say we left with no service and no apologies. I certainly won't be back after driving 35 minutes to get there. Unfortunately neither will my companions. I read the reviews before and should have trusted in them. Read Less
Stephanie Barber
19 May 2018
REPORT
I am very surprised about the negative reviews. Naomi and the rest of the team warmly greeted me and were able to fit me in before my scheduled appointment (as I arrived early). They were both fast an... Read More
I am very surprised about the negative reviews. Naomi and the rest of the team warmly greeted me and were able to fit me in before my scheduled appointment (as I arrived early). They were both fast and precise with my gel fill and were very hospitable during my time in the salon (which is stunning and very well kept). I was very impressed and will be making the 40 minute trip from my home to their salon from now on. THANK YOU GALAXY NAILS BAYFIELD. Read Less
Sj S
12 Apr 2018
REPORT
Nail technician caused an ingrown toe nail as well as swelling which is still causing me pain. Was getting a pedicure done nail technician cut my toe and didn’t even acknowledge what she had done. H... Read More
Nail technician caused an ingrown toe nail as well as swelling which is still causing me pain. Was getting a pedicure done nail technician cut my toe and didn’t even acknowledge what she had done. Had acrylic nails done with shellac nail polish. The polish chipped off within a week as well as the acrylic chipped. Worst nail salon in Barrie spent $70 on garbage. Don’t waste your money tons of other great nail salons in Barrie with nail technicians that know what there doing as well as use top quality products. DO NOT WASTE TIME AND MONEY. Spoke to “manager” was my fault to that I didn’t let their establishment know sooner. Read Less
Nicole C
1 Mar 2018
REPORT
Doesn't even deserve one star. The nail technician spent more time on her phone than she did doing my nails. She rushed the entire job. Rude and careless. Don't waste your time here
chlo8370 chlo8370
30 Jan 2018
REPORT
Really liked it here!! Did a great job on my nails, and the atmosphere is very kind and welcoming:)
First Last
26 Jan 2018
REPORT
Worst nails I've ever had, they were pushy and rude... and want to get you in and out as fast as possible! I got my nails done for a wedding and they started to peel less then 24 hours after getting t... Read More
Worst nails I've ever had, they were pushy and rude... and want to get you in and out as fast as possible! I got my nails done for a wedding and they started to peel less then 24 hours after getting them done with shellac. Also I was slightly annoyed with the fact they charged me an extra $10 for a coat of sparkles.. I'll be going to real salons from now on thank you! Read Less
Samantha Smith
22 Jul 2017
REPORT
I was highly dissapointed in my experience here yesterday. I had prebooked 2 pedicures for 2:30PM as booking appointments is important because I need someone to babysit my son while I go.When we got t... Read More
I was highly dissapointed in my experience here yesterday. I had prebooked 2 pedicures for 2:30PM as booking appointments is important because I need someone to babysit my son while I go.When we got there the lady acknowledged us and told us to pick a colour and sit in the waiting chair. 2:40 rolls around and no one has said another word to us or even looked our way, I wait until 2:45 and I go up to a lady and say that we are on a time restriction how much longer will we have to wait and she told us okay take a seat in the pedicure chairs. Once we were seated here we looked around and noticed all the clients they were working on were only in the beginning stages of their services and that it looked highly unlikely that 2 people would become available anytime soon (not to mention how low staffed they were for a Friday). When 2:53 rolled around and no one had said anything to us at this point I told my mom we can not wait any longer. I walked over to a lady that worked there and told her how dissapointed we were in the lack of service and that unfortunately we can not wait anylonger to start, she just looked at us and said ohhhh. So we got no explanation or apology as to why they had not stuck to our appointment time at any time being there. I would not recommend going here at all. Read Less
Payton Smith
20 Jul 2017
REPORT
I personally did NOT like it there. When myself, my mom and my friend all walked in all you could smell was the chemical used for the nails, i personally did not like that because when i went to anot... Read More
I personally did NOT like it there. When myself, my mom and my friend all walked in all you could smell was the chemical used for the nails, i personally did not like that because when i went to another spa i thought it was awesome. I got a manicure and the lady doing them forgot to put shellac on 2 of my finger nails. But i liked how we booked it that morning and got in 2 hours later and it took about 30 minutes for them to do our nails. I did not like how small it was i felt like the lady sitting right next to me was right on top of me, i wish the tables were a little bit feather away form each other. I payed about $40 just for my fingernails and shellac which i thought was good but after a few days they started to chip and peel off but they stayed on for a very long time which i did not like. I also do not like the location of this one because that part of Bayfeild street is very busy and hard to get out of. Thank you Read Less
Traciee Stafford Pollard
8 Jul 2017
REPORT
Not worth giving even 1 star . DO NOT GO HERE!!!!! I'm a real relaxed type of girl. My daughter and I went here today. Ok here I go,,,,, we wanted a regular set of acrylic nails 25$ and shallac extra ... Read More
Not worth giving even 1 star . DO NOT GO HERE!!!!! I'm a real relaxed type of girl. My daughter and I went here today. Ok here I go,,,,, we wanted a regular set of acrylic nails 25$ and shallac extra 15$ Jimmy quoted this price to me. I had to ask him again if I heard right that shellac is $15 and he confirmed it. Shocked at the price as elite nail's and every other nail salon charges 8-10$. But since we didn't want to wait hh for our nails to dry, we did it anyways. I can add it's 40$ each total plus tax, would come to $90.40 altogether for me and my daughter. They told me that it was $113.00 , i gave $120.00 as I had to pay cash because they have no debit. ATM IS in the store. I didn't wait for my change when I clearly said why is it 56$ instead of 42$ like Jimmy said to me. Is this how you work it, make up prices??????I was charged 23.60 more for nothing. Boiling mad I was. I haven't been this mad in years on top of years. My cuticles were nicked to pieces from the drill and nail file that hadn't been scored. The nails are thick and not shaped proper at all. He also didn't listen to me in how I wanted the shellac put on. He just said I know ,I know . Painted them his way he does a half fast job.l let him know how I felt all the way through, instead he would laugh and say pain is gain. Cutting my cuticles to bites isn't funny 😞. Telling me that he had to stay for me when he leaves usually at 7pm. I was purely upset and i'm still upset . Read Less
Shannon Keenan
22 Jun 2017
REPORT
My daughter and I went here Friday June 16th for a mommy daughter day. I got a pedicure and she got a mani pedi. My daughters nail polish started to chip the next day and mine started to chip only 4 d... Read More
My daughter and I went here Friday June 16th for a mommy daughter day. I got a pedicure and she got a mani pedi. My daughters nail polish started to chip the next day and mine started to chip only 4 days after. Not only is the paint chipping but the soles of my feet are rough. I have never had a pedicure that only lasted 4 days. Not sure I'll go back which is too bad as I have moved to this side of town. Read Less
Olivia Leander
17 Oct 2016
REPORT
Walk in nail appointment - I had never been here before but I had read mostly good reviews and thought I'd try it out. The place I had been to before did a terrible job and left my nails totally ragge... Read More
Walk in nail appointment - I had never been here before but I had read mostly good reviews and thought I'd try it out. The place I had been to before did a terrible job and left my nails totally ragged and damaged, so I hoped that Galaxy could do better. My technician Mary did an AMAZING job. She was so careful with my damaged nails and the acrylic she applied looked so natural in the end. They look wonderful and I'm so happy. The establishment is clean and the staff are all friendly and welcoming. I was so impressed with the quality of my treatment and will absolutely be coming back! Read Less
Was told I wpuld be wsiting 15 mins...ok no problem....after waiting almost an hour and soaking......only to be told there was noone to give me a pedicure...then a lady sat down and started to frantic... Read More
Was told I wpuld be wsiting 15 mins...ok no problem....after waiting almost an hour and soaking......only to be told there was noone to give me a pedicure...then a lady sat down and started to frantically do my pedicure ...she began to dig ...told her she was hurting me and if she was going to give me a speed pedicure and hurt me I didnt want one...she said well my client is there....frustrated...I left ....never to return!!!# Read Less
Eden Hennessey
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Very negative experience; two friends and I booked appointments in advance but after waiting 45 minutes without being seen, we chose to leave. No nails done. Could easily find a million better nail sa... Read More
Very negative experience; two friends and I booked appointments in advance but after waiting 45 minutes without being seen, we chose to leave. No nails done. Could easily find a million better nail salons within our galaxy. Read Less
Kris E
23 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Had appoinments booked at the beginning of week for 3 pedicures. Showed up for appointment ten minutes early. They had two technicians working and two cutomers being treated. 15 minutes after appointm... Read More
Had appoinments booked at the beginning of week for 3 pedicures. Showed up for appointment ten minutes early. They had two technicians working and two cutomers being treated. 15 minutes after appointment time we inquired how long until our appointment was to begin? The girl behind the counter said "it won't be long". We waited until 40 minutes after appointment time and inquired as to how much longer we would be waiting and the girl "wasn't sure" ? One of the group inquired about "why you would book pedicures for 3 when you only have two technicians working?" And the girl replied with "I didn't take the appoinments". Thats it. WOW professional! So needless to say we left with no service and no apologies. I certainly won't be back after driving 35 minutes to get there. Unfortunately neither will my companions. I read the reviews before and should have trusted in them. Read Less
Stephanie Barber
19 May 2018
REPORT
☆☆☆☆☆
REPORT
I am very surprised about the negative reviews. Naomi and the rest of the team warmly greeted me and were able to fit me in before my scheduled appointment (as I arrived early). They were both fast an... Read More
I am very surprised about the negative reviews. Naomi and the rest of the team warmly greeted me and were able to fit me in before my scheduled appointment (as I arrived early). They were both fast and precise with my gel fill and were very hospitable during my time in the salon (which is stunning and very well kept). I was very impressed and will be making the 40 minute trip from my home to their salon from now on. THANK YOU GALAXY NAILS BAYFIELD. Read Less
Sj S
12 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Nail technician caused an ingrown toe nail as well as swelling which is still causing me pain. Was getting a pedicure done nail technician cut my toe and didn’t even acknowledge what she had done. H... Read More
Nail technician caused an ingrown toe nail as well as swelling which is still causing me pain. Was getting a pedicure done nail technician cut my toe and didn’t even acknowledge what she had done. Had acrylic nails done with shellac nail polish. The polish chipped off within a week as well as the acrylic chipped. Worst nail salon in Barrie spent $70 on garbage. Don’t waste your money tons of other great nail salons in Barrie with nail technicians that know what there doing as well as use top quality products. DO NOT WASTE TIME AND MONEY. Spoke to “manager” was my fault to that I didn’t let their establishment know sooner. Read Less
Nicole C
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Doesn't even deserve one star. The nail technician spent more time on her phone than she did doing my nails. She rushed the entire job. Rude and careless. Don't waste your time here
chlo8370 chlo8370
30 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Really liked it here!! Did a great job on my nails, and the atmosphere is very kind and welcoming:)
First Last
26 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Worst nails I've ever had, they were pushy and rude... and want to get you in and out as fast as possible! I got my nails done for a wedding and they started to peel less then 24 hours after getting t... Read More
Worst nails I've ever had, they were pushy and rude... and want to get you in and out as fast as possible! I got my nails done for a wedding and they started to peel less then 24 hours after getting them done with shellac. Also I was slightly annoyed with the fact they charged me an extra $10 for a coat of sparkles.. I'll be going to real salons from now on thank you! Read Less
Samantha Smith
22 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I was highly dissapointed in my experience here yesterday. I had prebooked 2 pedicures for 2:30PM as booking appointments is important because I need someone to babysit my son while I go.When we got t... Read More
I was highly dissapointed in my experience here yesterday. I had prebooked 2 pedicures for 2:30PM as booking appointments is important because I need someone to babysit my son while I go.When we got there the lady acknowledged us and told us to pick a colour and sit in the waiting chair. 2:40 rolls around and no one has said another word to us or even looked our way, I wait until 2:45 and I go up to a lady and say that we are on a time restriction how much longer will we have to wait and she told us okay take a seat in the pedicure chairs. Once we were seated here we looked around and noticed all the clients they were working on were only in the beginning stages of their services and that it looked highly unlikely that 2 people would become available anytime soon (not to mention how low staffed they were for a Friday). When 2:53 rolled around and no one had said anything to us at this point I told my mom we can not wait any longer. I walked over to a lady that worked there and told her how dissapointed we were in the lack of service and that unfortunately we can not wait anylonger to start, she just looked at us and said ohhhh. So we got no explanation or apology as to why they had not stuck to our appointment time at any time being there. I would not recommend going here at all. Read Less
Payton Smith
20 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I personally did NOT like it there. When myself, my mom and my friend all walked in all you could smell was the chemical used for the nails, i personally did not like that because when i went to anot... Read More
I personally did NOT like it there. When myself, my mom and my friend all walked in all you could smell was the chemical used for the nails, i personally did not like that because when i went to another spa i thought it was awesome. I got a manicure and the lady doing them forgot to put shellac on 2 of my finger nails. But i liked how we booked it that morning and got in 2 hours later and it took about 30 minutes for them to do our nails. I did not like how small it was i felt like the lady sitting right next to me was right on top of me, i wish the tables were a little bit feather away form each other. I payed about $40 just for my fingernails and shellac which i thought was good but after a few days they started to chip and peel off but they stayed on for a very long time which i did not like. I also do not like the location of this one because that part of Bayfeild street is very busy and hard to get out of. Thank you Read Less
Traciee Stafford Pollard
8 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Not worth giving even 1 star . DO NOT GO HERE!!!!! I'm a real relaxed type of girl. My daughter and I went here today. Ok here I go,,,,, we wanted a regular set of acrylic nails 25$ and shallac extra ... Read More
Not worth giving even 1 star . DO NOT GO HERE!!!!! I'm a real relaxed type of girl. My daughter and I went here today. Ok here I go,,,,, we wanted a regular set of acrylic nails 25$ and shallac extra 15$ Jimmy quoted this price to me. I had to ask him again if I heard right that shellac is $15 and he confirmed it. Shocked at the price as elite nail's and every other nail salon charges 8-10$. But since we didn't want to wait hh for our nails to dry, we did it anyways. I can add it's 40$ each total plus tax, would come to $90.40 altogether for me and my daughter. They told me that it was $113.00 , i gave $120.00 as I had to pay cash because they have no debit. ATM IS in the store. I didn't wait for my change when I clearly said why is it 56$ instead of 42$ like Jimmy said to me. Is this how you work it, make up prices??????I was charged 23.60 more for nothing. Boiling mad I was. I haven't been this mad in years on top of years. My cuticles were nicked to pieces from the drill and nail file that hadn't been scored. The nails are thick and not shaped proper at all. He also didn't listen to me in how I wanted the shellac put on. He just said I know ,I know . Painted them his way he does a half fast job.l let him know how I felt all the way through, instead he would laugh and say pain is gain. Cutting my cuticles to bites isn't funny 😞. Telling me that he had to stay for me when he leaves usually at 7pm. I was purely upset and i'm still upset . Read Less
Shannon Keenan
22 Jun 2017
REPORT
☆☆☆☆☆
REPORT
My daughter and I went here Friday June 16th for a mommy daughter day. I got a pedicure and she got a mani pedi. My daughters nail polish started to chip the next day and mine started to chip only 4 d... Read More
My daughter and I went here Friday June 16th for a mommy daughter day. I got a pedicure and she got a mani pedi. My daughters nail polish started to chip the next day and mine started to chip only 4 days after. Not only is the paint chipping but the soles of my feet are rough. I have never had a pedicure that only lasted 4 days. Not sure I'll go back which is too bad as I have moved to this side of town. Read Less
Olivia Leander
17 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Walk in nail appointment - I had never been here before but I had read mostly good reviews and thought I'd try it out. The place I had been to before did a terrible job and left my nails totally ragge... Read More
Walk in nail appointment - I had never been here before but I had read mostly good reviews and thought I'd try it out. The place I had been to before did a terrible job and left my nails totally ragged and damaged, so I hoped that Galaxy could do better. My technician Mary did an AMAZING job. She was so careful with my damaged nails and the acrylic she applied looked so natural in the end. They look wonderful and I'm so happy. The establishment is clean and the staff are all friendly and welcoming. I was so impressed with the quality of my treatment and will absolutely be coming back! Read Less