So I got a pedi/medi. I purchased the most expensive pedicure $45 before tax. I was there 3 hours for these two procedures. 20 minutes after leaving the store, I was trying on shoes, my toe nail polish was crinkled and pushing up. My experience tells me it was old nail polish. I went back immediately and they fixed it for another $17. Waste of time and money. I will never go back. I recommend you stay away unless you like to throw your money away. Read Less

Had shellac done Friday by Saturday two were chipped, I went back Monday to get them to fix them and they gave me a lot of grief and blamed me for it. The lady doing my nails was rude and cut both of my fingers, she then used the wrong sparkle top coat so I have two nails different from the rest. Extremely disappointed. Read Less

The customer service inside this place is the worst I have ever experienced. I arrived at 1 PM and after trying to speak to the heavy set lady TWICE after she ignored me someone finally asked what I was there to do. Now the actual service was fine, the lady (not the heavy set one) took her tim and did my fill. The fan had set off waiting for the final dry and she walked away. I touched my nail and noticed it was not dry and asked the heavy set one to please set my fan back on because it had shut off. She rudely said no it doesn’t need to be turned on. I finished up and went to pay. $18 for a fill + $10 for shellac. The lady told me $31????? Oh yeah + tax. This place is a joke. Read Less

I went in today and when I walked in, the lady was dealing with someone else but she saw me walk in, so I sit down to wait to tell her what I want done since they have an extremely small reception area. The lady walks out and the worker looks at me and walks away. Didn't say hi, I'll be with you in a second, nothing. I waited about 5 minutes to see if anyone was going to come and see me and nothing. So I got up and walked out. That will be the last time I go there. Very unhappy. Read Less

I usually get a shellac polish change ONLY when I am there and there are many reasons why. As I sat in the chair I counted many things that were considered cross contamination, and I hadnt even had my appointment yet. 1. Cross contamination between gloves and surfaces. The "esthetician" was performing a pedicure on a client, then went to answer the phone and then open up the towel cabinet then went back to her client and continued, all while wearing the same gloves. 2. Esthetician was coming to perform a pedicure on a client, dropped the fool file on the floor, picked it up and used it on the client, very very in sanitary. 3. using the same gloves between two clients. Esthetician was working on one lady, finished her massage and then went to the lady beside her in the chair to continue on her pedicure (I'm assuming they were short staff, only 3 girls) wearing the same gloves! When they called me for my appointment, I made it clear that I did not want any buffing, filing , or any tools used on me. The reason being that they pull it out of the dirty drawer and they use it on everybody. The girl pulled a pair of cuticle clippers out of a plastic container mixed with a bunch of other things and tried to use it on me, obviously I said no. Nothing in that place is sterilized, they use these on everybody. Not to mention the table I was at had all the previous clients nail clippings and cuticle clippings on the towel and it was not cleaned up. Ladies, keep your eyes open and watch for these types on things at the nail salons. Proper protocol is to have everything disposable and nothing is to be re used on clients, not to mention that tools should be placed in a sterilized bag for no cross contamination. And for those who are wondering, I come from a PSS (personal service setting) As for century nails, remember people are always watching, follow proper protocol and train your staff to do so as well. Read Less

Was better when Tracy was there. Now she has moved to a different nail salon. Some of the girls here are good and some are terrible. I'm always afraid of who I'm going to get now that I can't see Tracy. Read Less

Horrible experience made an appointment for 2:30pm for a pedicure waited in the chair with no water for 30 minutes. Then another 25 before being taken care of. The pedicure was rushed, I didn't even have nail polish put on as I was done, and totally upset. Not sure what is happening with this nail salon as the last several months have been really POOR Service! I normally get a manicure, pedicure and shellac at the salon I will be looking for another salon to take my business and I would NOT recommend this salon going forward. Note: I always booked my appointments every 3 weeks and was a regular since before 2013. Read Less