Terrible customer service. They mixed my appointment up instead of apologizing he asked what I wanted to do about it. I explain I deserve to be fit in since it’s the long weekend and it was there erro... Read More
Terrible customer service. They mixed my appointment up instead of apologizing he asked what I wanted to do about it. I explain I deserve to be fit in since it’s the long weekend and it was there error. He let me know he had no time for this it is 10am and hung up the phone on me. I called back to get his name and the owners name he refuse to give it to me and then hung up the phone on me. I went there and he laugh and he did not apologize and said he has the right to refuse. Very disappointing Read Less
Schennel Fuller
18 Jul 2018
REPORT
If i could give them one star i would. Peter is the rudest ignorant person i was voicing my opinion about a situation and the man started yelling swearing and telling me hes not doimg my nails even th... Read More
If i could give them one star i would. Peter is the rudest ignorant person i was voicing my opinion about a situation and the man started yelling swearing and telling me hes not doimg my nails even though i didnt have an appointment. I would not recommend this place because the costumers service here is below par. Read Less
Janelle Johnson
4 Jul 2018
REPORT
This is my second time coming here. They are always very busy but I made sure to come right when they opened instead of making an appointment. My first time here, I had a very good experience. My shel... Read More
This is my second time coming here. They are always very busy but I made sure to come right when they opened instead of making an appointment. My first time here, I had a very good experience. My shellac acrylic nails were really well done and I was satisfied with the cost. However I've just gotten back from Tony's and I'm very unhappy because my fingers are in so much pain, especially the cuticles on my middle three fingers on both hands.
This is only my second time having acrylics so I looked it up, and painful cuticles is not a normal thing. My technician was way too rough. I paid before I finished getting them done so I wouldn't have to wait until my nails dried, but I regret the $5 tip, should have only given her $2. I really hope this pain subsides.
Next time, I will speak up if I feel they are being too rough. Might not go to Tony's though. I'm a long time customer of Hip Hop Nails, Tony's was just closer to my house and I didn't have a car at the time. Read Less
Shanelle Williams
25 May 2018
REPORT
Love it, they give you an amazing shape and they have so many color choices! Every technician there knows what they're doing. They also have really nice prices! I highly recommend .
Christina Daniel
7 Apr 2018
REPORT
Highly recommended. Everyone is super nice and really professional and know what they are doing. Best experience hands down. Thank you Tom and ladies that helped you have made this experience amazing.... Read More
Highly recommended. Everyone is super nice and really professional and know what they are doing. Best experience hands down. Thank you Tom and ladies that helped you have made this experience amazing. See you guys soon. Read Less
MISS BRANDI
31 Mar 2018
REPORT
First off, make sure you book an appointment before going because this is probably the most popular nail salon in Durham. They are all great, my fav nail tech is Tom of course. Kelly does the best pai... Read More
First off, make sure you book an appointment before going because this is probably the most popular nail salon in Durham. They are all great, my fav nail tech is Tom of course. Kelly does the best painting and designs, you can literally show her a picture and she brings it to life on your fingers. They take their time and I appreciate that. I can't even get mad when they are busy because I know exactly why. Thankful to know there's a good nail salon out there for once! Read Less
Devichy Trends
24 Mar 2018
REPORT
Had my nails and toes done by Tracy.. everything was great. Nails were a little too narrow for me but I encounter this problem occasionally because of my tiny nails. They spend time to do my nails.. I... Read More
Had my nails and toes done by Tracy.. everything was great. Nails were a little too narrow for me but I encounter this problem occasionally because of my tiny nails. They spend time to do my nails.. I would recommend anyone to them. Read Less
Toni Patman
16 Jan 2018
REPORT
Don't let anyone but Tom touch your nails. He takes his time with your nails and he will have everyone you meet ask where did you get your nails done. Book your appointment in advance to avoid wait ti... Read More
Don't let anyone but Tom touch your nails. He takes his time with your nails and he will have everyone you meet ask where did you get your nails done. Book your appointment in advance to avoid wait time but he is definitely worth the wait Read Less
Anisha Bhaloo
14 Dec 2017
REPORT
The quality of there work is fantastic (tom and peter do great nails) and the pricing is fair... but the wait times are sometimes long, espically on the weekends even if you have an appointment. Be pr... Read More
The quality of there work is fantastic (tom and peter do great nails) and the pricing is fair... but the wait times are sometimes long, espically on the weekends even if you have an appointment. Be prepared to wait or book an appointment during the day, during the week.! Read Less
pickeringgirl
27 Apr 2016
REPORT
Went here because of the strong ratings. Although the people were pleasant that was all I can that's positive. Upon arriving was told they would take me right away, but I waited 35 minutes. Used some ... Read More
Went here because of the strong ratings. Although the people were pleasant that was all I can that's positive. Upon arriving was told they would take me right away, but I waited 35 minutes. Used some sort of product that burned the skin on my feet. Used the electric file to remove my shellac which resulted in thinning my nails. Sliced my cuticles twice. Shellac is spotty, uneven and looks like its going to peel after one day. Read Less
MReed11
14 Dec 2015
REPORT
It's worth every penny.I'm a nail maven. I have sensitive cuticles and nail beds. They are excellent at their craft.Even if you book an appointment, expect to wait at least 15 to 30 minutes.Just remem... Read More
It's worth every penny.I'm a nail maven. I have sensitive cuticles and nail beds. They are excellent at their craft.Even if you book an appointment, expect to wait at least 15 to 30 minutes.Just remember it is well worth it.*I have been to almost every single nail salon from pickering to whitby in the last 2 years.This is my new nail home. Read Less
Megan D
17 Jul 2015
REPORT
By fair the greatest nail techs I've ever come across. They pay attention to detail, just the little things ensuring the lenght is the same on all fingers on both hands cutting the cuticals. They take... Read More
By fair the greatest nail techs I've ever come across. They pay attention to detail, just the little things ensuring the lenght is the same on all fingers on both hands cutting the cuticals. They take their time never rushing. And the acrylic is always nice and thin really natural looking. Very easy to talk to nail and therapy session all in one :) I would never go else where and Peter and Tom are my favourites just because they have always been my nail techs but Tom seems quite favourable. I would travel distances for these guys & I will recommend everyone. If I wanted to I could go three weeks without a fill and my nails look as good as day one. Never any lifting! Read Less
Terrible customer service. They mixed my appointment up instead of apologizing he asked what I wanted to do about it. I explain I deserve to be fit in since it’s the long weekend and it was there erro... Read More
Terrible customer service. They mixed my appointment up instead of apologizing he asked what I wanted to do about it. I explain I deserve to be fit in since it’s the long weekend and it was there error. He let me know he had no time for this it is 10am and hung up the phone on me. I called back to get his name and the owners name he refuse to give it to me and then hung up the phone on me. I went there and he laugh and he did not apologize and said he has the right to refuse. Very disappointing Read Less
Schennel Fuller
18 Jul 2018
REPORT
☆☆☆☆☆
REPORT
If i could give them one star i would. Peter is the rudest ignorant person i was voicing my opinion about a situation and the man started yelling swearing and telling me hes not doimg my nails even th... Read More
If i could give them one star i would. Peter is the rudest ignorant person i was voicing my opinion about a situation and the man started yelling swearing and telling me hes not doimg my nails even though i didnt have an appointment. I would not recommend this place because the costumers service here is below par. Read Less
Janelle Johnson
4 Jul 2018
REPORT
☆☆☆☆☆
REPORT
This is my second time coming here. They are always very busy but I made sure to come right when they opened instead of making an appointment. My first time here, I had a very good experience. My shel... Read More
This is my second time coming here. They are always very busy but I made sure to come right when they opened instead of making an appointment. My first time here, I had a very good experience. My shellac acrylic nails were really well done and I was satisfied with the cost. However I've just gotten back from Tony's and I'm very unhappy because my fingers are in so much pain, especially the cuticles on my middle three fingers on both hands.
This is only my second time having acrylics so I looked it up, and painful cuticles is not a normal thing. My technician was way too rough. I paid before I finished getting them done so I wouldn't have to wait until my nails dried, but I regret the $5 tip, should have only given her $2. I really hope this pain subsides.
Next time, I will speak up if I feel they are being too rough. Might not go to Tony's though. I'm a long time customer of Hip Hop Nails, Tony's was just closer to my house and I didn't have a car at the time. Read Less
Shanelle Williams
25 May 2018
REPORT
☆☆☆☆☆
REPORT
Love it, they give you an amazing shape and they have so many color choices! Every technician there knows what they're doing. They also have really nice prices! I highly recommend .
Christina Daniel
7 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Highly recommended. Everyone is super nice and really professional and know what they are doing. Best experience hands down. Thank you Tom and ladies that helped you have made this experience amazing.... Read More
Highly recommended. Everyone is super nice and really professional and know what they are doing. Best experience hands down. Thank you Tom and ladies that helped you have made this experience amazing. See you guys soon. Read Less
MISS BRANDI
31 Mar 2018
REPORT
☆☆☆☆☆
REPORT
First off, make sure you book an appointment before going because this is probably the most popular nail salon in Durham. They are all great, my fav nail tech is Tom of course. Kelly does the best pai... Read More
First off, make sure you book an appointment before going because this is probably the most popular nail salon in Durham. They are all great, my fav nail tech is Tom of course. Kelly does the best painting and designs, you can literally show her a picture and she brings it to life on your fingers. They take their time and I appreciate that. I can't even get mad when they are busy because I know exactly why. Thankful to know there's a good nail salon out there for once! Read Less
Devichy Trends
24 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Had my nails and toes done by Tracy.. everything was great. Nails were a little too narrow for me but I encounter this problem occasionally because of my tiny nails. They spend time to do my nails.. I... Read More
Had my nails and toes done by Tracy.. everything was great. Nails were a little too narrow for me but I encounter this problem occasionally because of my tiny nails. They spend time to do my nails.. I would recommend anyone to them. Read Less
Toni Patman
16 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Don't let anyone but Tom touch your nails. He takes his time with your nails and he will have everyone you meet ask where did you get your nails done. Book your appointment in advance to avoid wait ti... Read More
Don't let anyone but Tom touch your nails. He takes his time with your nails and he will have everyone you meet ask where did you get your nails done. Book your appointment in advance to avoid wait time but he is definitely worth the wait Read Less
Anisha Bhaloo
14 Dec 2017
REPORT
☆☆☆☆☆
REPORT
The quality of there work is fantastic (tom and peter do great nails) and the pricing is fair... but the wait times are sometimes long, espically on the weekends even if you have an appointment. Be pr... Read More
The quality of there work is fantastic (tom and peter do great nails) and the pricing is fair... but the wait times are sometimes long, espically on the weekends even if you have an appointment. Be prepared to wait or book an appointment during the day, during the week.! Read Less
pickeringgirl
27 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Went here because of the strong ratings. Although the people were pleasant that was all I can that's positive. Upon arriving was told they would take me right away, but I waited 35 minutes. Used some ... Read More
Went here because of the strong ratings. Although the people were pleasant that was all I can that's positive. Upon arriving was told they would take me right away, but I waited 35 minutes. Used some sort of product that burned the skin on my feet. Used the electric file to remove my shellac which resulted in thinning my nails. Sliced my cuticles twice. Shellac is spotty, uneven and looks like its going to peel after one day. Read Less
MReed11
14 Dec 2015
REPORT
☆☆☆☆☆
REPORT
It's worth every penny.I'm a nail maven. I have sensitive cuticles and nail beds. They are excellent at their craft.Even if you book an appointment, expect to wait at least 15 to 30 minutes.Just remem... Read More
It's worth every penny.I'm a nail maven. I have sensitive cuticles and nail beds. They are excellent at their craft.Even if you book an appointment, expect to wait at least 15 to 30 minutes.Just remember it is well worth it.*I have been to almost every single nail salon from pickering to whitby in the last 2 years.This is my new nail home. Read Less
Megan D
17 Jul 2015
REPORT
☆☆☆☆☆
REPORT
By fair the greatest nail techs I've ever come across. They pay attention to detail, just the little things ensuring the lenght is the same on all fingers on both hands cutting the cuticals. They take... Read More
By fair the greatest nail techs I've ever come across. They pay attention to detail, just the little things ensuring the lenght is the same on all fingers on both hands cutting the cuticals. They take their time never rushing. And the acrylic is always nice and thin really natural looking. Very easy to talk to nail and therapy session all in one :) I would never go else where and Peter and Tom are my favourites just because they have always been my nail techs but Tom seems quite favourable. I would travel distances for these guys & I will recommend everyone. If I wanted to I could go three weeks without a fill and my nails look as good as day one. Never any lifting! Read Less