I had gotten a pedicure for the first time and my two big toes were cut during the process! I realized this after the pedicure was done. When the cuticles were being treated, they were cut too short. I only know this because when the lotions were added on top of my toes, it stung so bad! It hurt and was the most painful thing ever. When I took a shower the next day, it stung where I was cut for 20 minutes after the shower. I didn't want to make a scene in the salon so I chose to message the business and sent pictures of the damage. I had been wanting to treat myself and I thought a pedicure would be nice. To be honest, I'm a bit scared of getting a pedicure now. **Edit** Nancy's Nails reached out to me afterwards and asked me to come back in. After showing my feet to the owner, I was reimbursed and everything was handled amazingly well. The employee who did my pedicure was new and inexperienced, resulting in a painful pedicure. They found what the mistakes were and addressed them right there with the worker. Nancy was professional and kind and because of that, I will definitely go back and try having a pedicure again. Read Less