Friendly staff, most of them have been there for a long time and do a great job. Fair prices, they always fix nails if they break too soon. I little busy and factory like sometimes but good for quick easy services. I always get my nails done here and never had a problem. I have had a couple AMAZING massages here by a very talented Vietnamese woman who did a mixture of deep tissue and hot stone, she knew exactly where I was hurting without asking me. The facial I had was really over priced and didn’t do much for me. They used nice products but no steaming or exfoliating, afterwords felt more like I had done a face mask at home then put on moisturizer. Didn’t feel worth the money or time, other facials I had really focused on my problem areas with acne and black heads. Read Less

I’m so disappointed and shocked by how this establishment runs their business. When I first arrived at the salon for my appointment, I had to wait over half an hour until someone was able to do my nails. I asked for a gel nail service, which I was told would last approximately two weeks, not even two days later the gel was chipping and lifting off my nails. I called the salon to speak to management and I had to call for three days straight to be able to speak to someone. Each time I called, I was told that I would receive a call back shortly. When I finally got ahold of the manager, he was quite rude and spoke in a condescending manner. I was told to come in and all my nails were redone, and once again the nails lifted and chipped the next day. Again I tried to call the manager, which took four days to get through this time, and I was told to come in to have them redone. I expressed that I was expecting my nails to be done properly the first time and that I didn’t have time to drive back and forth every other day to have my nails fixed if it wasn’t done properly. Management clearly didn’t seem to care and refused to refund the service they did not provide. Read Less

I had a gel nail service and not even two days later the gel chipped and lifted. It took 3 days straight to get ahold of management, when I did they spoke in a condescending manner. My nails were redone, and once again they lifted and chipped the next day. It took 4 days to get through to management this time. I expressed that I was expecting my nails to be done properly the first time but they clearly didn’t seem to care and refused to refund the service they did not provide.Read Less

Angry and rushed staff! Won’t recommend. It’s not just about getting beautiful nails, but to get relaxed at the same time. Every single person working there is rushing to finish your nails and go to the next customer. Most of them are so rude who don’t even reply your hello or thank you. Terrible customer service!!! Read Less

Michelle always takes care of me! The staff here are very friendly and patient. I get powder dip. The color selection is vast, and at my laziest my manicures have lasted up to 6 weeks with no damage! Recently I had to get a nail fixed after about a week after my manicure and they refused to take my money! Very impressed with their services. Read Less

Tara does a really great job - always pays close attention to detail. However, scheduling here is pretty crappy because half of the time I arrive for my scheduled appointment I am left waiting for 35 minutes. Easily could be avoided by a quick phone call to inform me to come by later. Read Less

Came in here on a sunday and got a pedicure its monday now and my whole foot is irritated, i went back in and told her what was going on she said shes been doing this for 20 years...ill be fine. Im livid. The whole thing was rushed sunday, the color isnt even finished i was here for almost two hours for a pedicure Read Less

I find you get the best service here when your not a whiner or complainer. The best compliment you can give them is when they ask what you want, I just say, "whatever you think looks nicest." And you'll get a big smile and they're happy to do a really good job and what's more, they remember what you like. I find it quite relaxing although a lot of people differ on that topic. They tv is usually muted with subtitles and they have classical music on. Yes there is conversation going but I think it's a hoot. They ladies are pretty funny. I personally don't want to be hanging around for 3 hours to do a pedi and acrylic fill so I appreciate that they don't waste time. It's t only place my mom and sister will get a pedicure and that's saying A LOT as it's hard to find anyone fussier. And I love a place where you can walk in and usually get service every time cuz they have tons of staff and they rotate breaks properly. Read Less

Uhm my nails cost 60$ to get done. The nail polish started chipping off after a few days. Went to get them repainted. Owner told em he's charging me because it had been 2 weeks and it's normal for that to happen after 2 weeks. No it is not normal. I've been getting my nails done for years and never had that happen. Im shocked that they didn't just apologize and fix it. More then 6 of my nails were chipped. Completely NOT ok. I'm more mad about the response I received then the actual chipping of the nails. I attached a photo. I left refused to pay to get mails repainted when they shouldn't chip like that. I went to the salon beside and saw lee. Read Less

Came here for a massage with a friend. We each were dissatisfied with what we got. My masseuse was using her cell phone at least 5 times during the massage. I think cell phones should be banned from such places. My friend finished his massage with a headache because his masseuse kept talking and pressing questions the entire time and there was no chance to relax. Both were very nice and friendly but the whole place needs a service orientation. Read Less

The lady who did my pedicure was rude, cussing, talking about wanting to walk out, got an attitude with me because she fucked up my nails the first time. Did horrible the second. The owner didnt care and didnt want anyone to fix my nails saying they were fine. Ill never return or recommnd this place to anyone Read Less

I absolutely adore coming here. I come here pretty often for acrylics and for fills, and I just have to say this is the best place I have ever been to. They pay attention to detail and in making sure that they my fake nails look realistic, not to mention where if you're not satisfied with the end product they will make changes until you are. I often walk-in and they always find a way to accommodate me and I have never had a bad experience. I definitely recommend coming here Read Less

I had gotten Ivy for my first time getting acrylics. VERY RUDE! I'm not sure if I was too demanding, as I had kept asking, rather politely, if she could even out my nails because they were uneven. she literally shoved the nail file in my face saying "Why don't you do it? I don't see anything wrong so you can do it". not pleased, ruined my experience. she also left a lot of exposed nail between the gel and my cuticle. I gave her an 11% tip because I felt bad for potentially not tipping. beautiful colour selections, I don't think I'll be coming back... Read Less

I used to come here all the time. Gel/Shellac mani were 28$ which is a great price. When I got to the till, they charged be 35$, which means they taxed 25%.. They include the tip in the bill without telling you, so naturally you then tip additional on the machine which is so wrong unless you mention that tips are already included. Likely will not be coming back after this. Read Less

Poor customer service !!I went there and did the shellac manicure after 4 days the tip of the shellac was clear off and I believe the nail polish which was applied was so thick Iam doing shellac for four years now never had this problem I went back to fix it the manger said there is more nail will be like that it's better to do it all again , so I did it , and he charge me full amount of money I said at least give some discount he was rude and un professional told me that he can't and he doesn't care if he loss a customer , so I paid $75 for my nail in 5 days . I will never go back to the place that there is no respect and customer care and service there is a lot of others places that will serve you with dignity and respect . Here is my proof With gel-polish it's important to be able to get a good cure so the color will create a hard surface that will stay on without chipping for at least two weeks. When the gel-polish has been applied too thickly, the suggested manufacturer curing time might not be enough to create a full cure, which can lead to peeling. Most manufacturers will recommend two coats for solid color coverage, so use the three stroke method to help keep your applications thin.Use three long, fluid strokes: one down the center, then two on either side. And you can use balance point positioning to keep a steady hand and get better nail coverage ,ensures complete gel-polish coverage. Read Less

The owner did my nails yesterday and I am very happy. She did exactly what I wanted and price was great considering I got the gel tips and gel polish and didn't over charge me like other places I have been too. Love this place and I've only met nice workers here two thumbs up from meRead Less

I don't usually get my nails done but my mother-in-law really wanted to head for a pedicure so I nervous he looked around on yelp for the best ones. I checked reviews of all sorts of nail salons across the North Shore and ended up going with this one that my sister recommended. Apparently this is  the go to place in a cluster of nail salons in West Vancouver.Four seasons nails is clean, and quite big. They have a staff of about 20 or 25, and a lot of stations. For pedicures they had 8 in the front, 3 in the back, and apparently a few more downstairs, though I never saw the downstairs. They also have manicure-only stations. Please note that they request that tips be done in cash!I ended up having a mani-pedi and I was really impressed. A lovely girl named Alex did my pedicure. She was really friendly and spoke English well. Henry did my French manicure. He was quiet and had a very soft touch and seem to take pride in what he was doing, even though he had been there for over a decade! He spoke English well also. I went back again this week and had Vivian, a shy quiet girl who had more trouble with English but ended up opening up to me anyhow. :) She did a lovely job on my French manicure also. I'm really happy.Actually, one of the things that made me uncomfortable in OTHER nail salons the few times I had been, was that staff spoke Vietnamese to each other all the time, laughing constantly. I absolutely want the people working there to enjoy working there, but admittedly it felt uncomfortable knowing that they could easily and probably did slip in snide remarks and giggle about the customers. That didn't happen here. The staff seem happy to talk to us if we wanted to, and they only spoke in Vietnamese to each other for brief moments quietly when needed. It felt like I really polite way to do it and they seemed happy as well. My mother in law and I were both impressed with the place, the ambience, the staff, and the job they did on our nails. I posted a bunch of photos. I used to never want to get my nails done, but this seems to be changing. I loved the shellac French manicure so much!I'd recommend this place to friends and family.I'll be going back as well. Read Less

I have always had a great mani/pedi from here. They are meticulous. Unlike other places, where they have applied polish too thick or with bubbles, or the polish has run onto my cuticles - I have NEVER had any problems here. Read Less