18 Reviews

Regal Nails Salon & Spa

Surrey, British Columbia
Reviews
Pat
28 Jul 2022
REPORT
This is absolutely the worst nail studio around. They are rushed. Their English is almost non existent. Plus when you ask a question they ignore you. They really need a lesson in customer service a... Read More
This is absolutely the worst nail studio around. They are rushed. Their English is almost non existent. Plus when you ask a question they ignore you. They really need a lesson in customer service and how to do nails properly. My nails just needed a clear fill. NOT worth the time. 😒😒 Read Less
Melanie C
23 Jun 2018
REPORT
Did a great job on my nails very friendly and nice.
Rola El Hayek
14 May 2018
REPORT
It's very hard to communicate with them, So unhappy with their service! I could've done a better job on my nails! Such a waste of money! Never going back!
Helena Kim
8 May 2018
REPORT
Decent, you get what you pay for.
Claire b
26 Apr 2018
REPORT
Its inside Walmart so washrooms are accessible. Staff take care of their clients well. Good service and not too expensive too.
Lisa Wills
7 Nov 2017
REPORT
Very professional and friendly. They go above and beyond what most salons do. I will definitely return!
Janine Cruz
6 Nov 2017
REPORT
I have moved to Vancouver but still come here for the quality of service
Annie Ways
10 Aug 2017
REPORT
The lady was really nice and trust worthy, she was so nice she lend me her phone charger. Once I started my service (liquid gel refill on my natural nails, in otherwise a refill gel overlay) she start... Read More
The lady was really nice and trust worthy, she was so nice she lend me her phone charger. Once I started my service (liquid gel refill on my natural nails, in otherwise a refill gel overlay) she started to file my nails literally paper thin. At first I thought maybe she was trying to get something off my nails. But as I walked in my nails were long, thick and almond shaped. During my service she filed it so thin that my real natural tips went flying. Next thing you know she apologized and I said it was ok I'll just do a short nail look, and thought maybe I'll start over with growing out my nails. The next thing you know my entire nail bed were paper thin and I had to cut everything off. At this point I told her ok just stop and do shellac becusee you are filing It so thin then she argued and said I came in with thin nails...... oh dear anyways long story short: these people are whack. I had long thick almond shaped nails coming in looking to maintain my look and get a refil and I walked out with paper thin/no nails. Ps she said why don't I get fake glue on nails now that she "accidentally" filed them off. I said no thanks your just making more money off me when I only wanted to come in to pay for a refil!!!!. Also they spoke Vietnamese and surprise surprise I understood everything they said. My mom came to join me after and soon after I'm sure they are extremely embrassed but honestly. Who knows they probably living day by day scamming who walks in the door. Be Aware, spend your money else where!!!!! Read Less
Naomi Beebe
25 Jun 2017
REPORT
Great price and service. All the staff were friendly and very accommodating.
G. Brently
1 Jun 2017
REPORT
Not a bad experience, although I did see a couple ladies whisper in the back while looking at me which made me feel slightly uncomfortable. I do understand the language, so they were just speaking to ... Read More
Not a bad experience, although I did see a couple ladies whisper in the back while looking at me which made me feel slightly uncomfortable. I do understand the language, so they were just speaking to each other about what they're up to after work. Other then that, my lady took her time on my cuticles, which I appreciated. Would drop in if I ever feel like getting a manicure again. Not a rip off here. Read Less
Pam Young
23 May 2017
REPORT
Ive been going to Regal nails for about 2 yrs. The service is exceptional. The employees are friendly and proffessional and i always leave happy.
Trish G.
22 Apr 2017
REPORT
I shouldve listened to the bad reviews down below. I came here on saturday night to get a shellac manicure and sunday morning my nail started chipping. They clearly use super cheap nail polish and the... Read More
I shouldve listened to the bad reviews down below. I came here on saturday night to get a shellac manicure and sunday morning my nail started chipping. They clearly use super cheap nail polish and the lady who was doing my nails got nail polish all over my finger tips but didnt even bother taking them off. Really do NOT recommend this place. Im not coming back again! Read Less
Anna B.
13 Apr 2017
REPORT
I had a shellac manicure and regular pedicure and it is the worst one I have ever had. Β The lady was very nice, but she told me my toes were dry and when I got home they were all messed up. Β Now 2 day... Read More
I had a shellac manicure and regular pedicure and it is the worst one I have ever had. Β The lady was very nice, but she told me my toes were dry and when I got home they were all messed up. Β Now 2 days later my shellac manicure is peeling. Β Not happy at all! Β I have to now go somewhere else and do it again. Β Don't have the time to go back all the way to Guildford. Β I chose this salon due to the 5 Star Rating...Not sure why they were rated that high? Β Anna B. Read Less
Anna Lomas
1 Apr 2017
REPORT
Very unfortunate!!!! I went to this nail salon for mani & pedi. I was getting shellac of course. The nail technician did a great job on my pedi & manicure. BUTTTT 4 days later I had to go back and hav... Read More
Very unfortunate!!!! I went to this nail salon for mani & pedi. I was getting shellac of course. The nail technician did a great job on my pedi & manicure. BUTTTT 4 days later I had to go back and have 4 of my nails redone as the shellac peeled right off, ok they re-polished the 4 nails, then I had to go back again on Friday as another 3 nails of shellac peeled. Then the owner try to tell me it was my nails that they are to oily & I told her yeah, ok so they fixed those. Then for a 3rd time Saturday all in the same week I had to go again because 4 of the ones they had already fixed had to be re-done. Ok nails re-done. Then come Tuesday on the same nails they had aLready fixed 3 times prior peeled again. The owner try to tell me that it was my nail and so on. I then told her then better off give me my money back and I'll go somewhere else because this was ridiculous that I had to come back 3 times within the same week I had my nails originally done. She then said I can't give you money back because we performed a service & I told her but a very crappy service for shellac nails that did not even last. I WILL NEVER GO BACK HERE, PRICE IS CHEAP BUT YOU GET WHAT YOU PAY FOR...:( Read Less
Adele McConnell
1 Apr 2017
REPORT
So I tried this salon, the ladies are nice but they must use cheap shellac products as I have been back twice as entire shellac peels right off my nails and this happened only 4 days of having them do... Read More
So I tried this salon, the ladies are nice but they must use cheap shellac products as I have been back twice as entire shellac peels right off my nails and this happened only 4 days of having them done. I do not recommend this salon for shellac, unless you like going back every 4 days to have fixed.Read Less
Jillian McLucas
31 Jul 2016
REPORT
Worst service ever. They screwed up my nail and expect me to still pay for it and on top of it I waited over an hour after.they said 15 min. Staff is so rude and unprofessional
Mae I.
2 Jan 2016
REPORT
Came once and happy how long my gel lasted (4 weeks) but couldn't go back due to my work hours. Went to another nail salon and wasn't happy with the work done (ProfessioNail) in Coquitlam went back to... Read More
Came once and happy how long my gel lasted (4 weeks) but couldn't go back due to my work hours. Went to another nail salon and wasn't happy with the work done (ProfessioNail) in Coquitlam went back to Regal Nails and never going anywhere else. All technicians are very nice and do an excellent job. Read Less
Vanessa Pozon Fedalizo
21 May 2015
REPORT
Feels relaxed and very nice staff. Recommended!
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Book an Appointment
Online booking unavailable
Please call
(604) 584-8866
1000 Guildford Town Centre
Surrey British Columbia V3R 7C3
Business Hours
Monday
Mon
10:00AM-20:00PM
Tuesday
Tue
10:00AM-20:00PM
Wednesday
Wed
10:00AM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-20:00PM
Saturday
Sat
10:00AM-20:00PM
Sunday
Sun
10:00AM-17:00PM
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Regal Nails Salon & Spa

Surrey, British Columbia
(18)
1000 Guildford Town Centre
Surrey British Columbia V3R 7C3
Monday
10:00AM-20:00PM
Tuesday
10:00AM-20:00PM
Wednesday
10:00AM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-20:00PM
Saturday
10:00AM-20:00PM
Sunday
10:00AM-17:00PM
Pat
28 Jul 2022
β˜†β˜†β˜†β˜†β˜†
REPORT
This is absolutely the worst nail studio around. They are rushed. Their English is almost non existent. Plus when you ask a question they ignore you. They really need a lesson in customer service a... Read More
This is absolutely the worst nail studio around. They are rushed. Their English is almost non existent. Plus when you ask a question they ignore you. They really need a lesson in customer service and how to do nails properly. My nails just needed a clear fill. NOT worth the time. 😒😒 Read Less
Melanie C
23 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Did a great job on my nails very friendly and nice.
Rola El Hayek
14 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
It's very hard to communicate with them, So unhappy with their service! I could've done a better job on my nails! Such a waste of money! Never going back!
Helena Kim
8 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Decent, you get what you pay for.
Claire b
26 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Its inside Walmart so washrooms are accessible. Staff take care of their clients well. Good service and not too expensive too.
Lisa Wills
7 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very professional and friendly. They go above and beyond what most salons do. I will definitely return!
Janine Cruz
6 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have moved to Vancouver but still come here for the quality of service
Annie Ways
10 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The lady was really nice and trust worthy, she was so nice she lend me her phone charger. Once I started my service (liquid gel refill on my natural nails, in otherwise a refill gel overlay) she start... Read More
The lady was really nice and trust worthy, she was so nice she lend me her phone charger. Once I started my service (liquid gel refill on my natural nails, in otherwise a refill gel overlay) she started to file my nails literally paper thin. At first I thought maybe she was trying to get something off my nails. But as I walked in my nails were long, thick and almond shaped. During my service she filed it so thin that my real natural tips went flying. Next thing you know she apologized and I said it was ok I'll just do a short nail look, and thought maybe I'll start over with growing out my nails. The next thing you know my entire nail bed were paper thin and I had to cut everything off. At this point I told her ok just stop and do shellac becusee you are filing It so thin then she argued and said I came in with thin nails...... oh dear anyways long story short: these people are whack. I had long thick almond shaped nails coming in looking to maintain my look and get a refil and I walked out with paper thin/no nails. Ps she said why don't I get fake glue on nails now that she "accidentally" filed them off. I said no thanks your just making more money off me when I only wanted to come in to pay for a refil!!!!. Also they spoke Vietnamese and surprise surprise I understood everything they said. My mom came to join me after and soon after I'm sure they are extremely embrassed but honestly. Who knows they probably living day by day scamming who walks in the door. Be Aware, spend your money else where!!!!! Read Less
Naomi Beebe
25 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Great price and service. All the staff were friendly and very accommodating.
G. Brently
1 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Not a bad experience, although I did see a couple ladies whisper in the back while looking at me which made me feel slightly uncomfortable. I do understand the language, so they were just speaking to ... Read More
Not a bad experience, although I did see a couple ladies whisper in the back while looking at me which made me feel slightly uncomfortable. I do understand the language, so they were just speaking to each other about what they're up to after work. Other then that, my lady took her time on my cuticles, which I appreciated. Would drop in if I ever feel like getting a manicure again. Not a rip off here. Read Less
Pam Young
23 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Ive been going to Regal nails for about 2 yrs. The service is exceptional. The employees are friendly and proffessional and i always leave happy.
Trish G.
22 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I shouldve listened to the bad reviews down below. I came here on saturday night to get a shellac manicure and sunday morning my nail started chipping. They clearly use super cheap nail polish and the... Read More
I shouldve listened to the bad reviews down below. I came here on saturday night to get a shellac manicure and sunday morning my nail started chipping. They clearly use super cheap nail polish and the lady who was doing my nails got nail polish all over my finger tips but didnt even bother taking them off. Really do NOT recommend this place. Im not coming back again! Read Less
Anna B.
13 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I had a shellac manicure and regular pedicure and it is the worst one I have ever had. Β The lady was very nice, but she told me my toes were dry and when I got home they were all messed up. Β Now 2 day... Read More
I had a shellac manicure and regular pedicure and it is the worst one I have ever had. Β The lady was very nice, but she told me my toes were dry and when I got home they were all messed up. Β Now 2 days later my shellac manicure is peeling. Β Not happy at all! Β I have to now go somewhere else and do it again. Β Don't have the time to go back all the way to Guildford. Β I chose this salon due to the 5 Star Rating...Not sure why they were rated that high? Β Anna B. Read Less
Anna Lomas
1 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very unfortunate!!!! I went to this nail salon for mani & pedi. I was getting shellac of course. The nail technician did a great job on my pedi & manicure. BUTTTT 4 days later I had to go back and hav... Read More
Very unfortunate!!!! I went to this nail salon for mani & pedi. I was getting shellac of course. The nail technician did a great job on my pedi & manicure. BUTTTT 4 days later I had to go back and have 4 of my nails redone as the shellac peeled right off, ok they re-polished the 4 nails, then I had to go back again on Friday as another 3 nails of shellac peeled. Then the owner try to tell me it was my nails that they are to oily & I told her yeah, ok so they fixed those. Then for a 3rd time Saturday all in the same week I had to go again because 4 of the ones they had already fixed had to be re-done. Ok nails re-done. Then come Tuesday on the same nails they had aLready fixed 3 times prior peeled again. The owner try to tell me that it was my nail and so on. I then told her then better off give me my money back and I'll go somewhere else because this was ridiculous that I had to come back 3 times within the same week I had my nails originally done. She then said I can't give you money back because we performed a service & I told her but a very crappy service for shellac nails that did not even last. I WILL NEVER GO BACK HERE, PRICE IS CHEAP BUT YOU GET WHAT YOU PAY FOR...:( Read Less
Adele McConnell
1 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
So I tried this salon, the ladies are nice but they must use cheap shellac products as I have been back twice as entire shellac peels right off my nails and this happened only 4 days of having them do... Read More
So I tried this salon, the ladies are nice but they must use cheap shellac products as I have been back twice as entire shellac peels right off my nails and this happened only 4 days of having them done. I do not recommend this salon for shellac, unless you like going back every 4 days to have fixed.Read Less
Jillian McLucas
31 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Worst service ever. They screwed up my nail and expect me to still pay for it and on top of it I waited over an hour after.they said 15 min. Staff is so rude and unprofessional
Mae I.
2 Jan 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Came once and happy how long my gel lasted (4 weeks) but couldn't go back due to my work hours. Went to another nail salon and wasn't happy with the work done (ProfessioNail) in Coquitlam went back to... Read More
Came once and happy how long my gel lasted (4 weeks) but couldn't go back due to my work hours. Went to another nail salon and wasn't happy with the work done (ProfessioNail) in Coquitlam went back to Regal Nails and never going anywhere else. All technicians are very nice and do an excellent job. Read Less
Vanessa Pozon Fedalizo
21 May 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Feels relaxed and very nice staff. Recommended!
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know