23 Reviews

Regal Nails Salon & Spa

Surrey, British Columbia
Reviews
Jean H
18 Dec 2018
REPORT
I have been going to Kathy. She does a great job.i would recommend her. I have been getting solar nails and pedicures.
Kirsten Tobias
23 Feb 2018
REPORT
It's so LOVELY more of a friendship instead of business relationship
LaKisha James
19 Jan 2018
REPORT
Ryan is my boo for nails tech and always happy when I see him... live you Ryan
Amber Skinner
3 Jan 2018
REPORT
My favor nails tech is ryan and love him forever ,, always had fun when i see him
Jennifer Elton George
31 Dec 2017
REPORT
Took my daughter for her 1st ever pedi. Forgot to get ladies name. (She was a small petite lady of color) Great personality communicated well with us asked questions. Really did a great job.... My fe... Read More
Took my daughter for her 1st ever pedi. Forgot to get ladies name. (She was a small petite lady of color) Great personality communicated well with us asked questions. Really did a great job.... My feet haven't felt this good in years. She took care of my ingrown toenails. Would definitely recommend. When my oldest daughter gets better I will take her as well. Thank you See More Read Less
LaTokia Lewis
30 Dec 2017
REPORT
The quality of their products are HORRIBLE.. I got a gel polish manicure and it's supposed to last two weeks and it only lasted a week... I'm tired of spending my money here
Darlene Faris
21 Dec 2017
REPORT
This has been my favorite and regualr salon since it opened. I liked it most for their customer service. Always greeted customers when they came in, managed who was next in line, overall great servi... Read More
This has been my favorite and regualr salon since it opened. I liked it most for their customer service. Always greeted customers when they came in, managed who was next in line, overall great service ,etc. Not so much anymore . Not because of any of the nail techs, they're all fabulous. It's the management and or the owners. They are now disorganized and chaotic when I go in. And this review is not just for a single visit, been noticing for a while. Was happy and excited ...to hear they take appointments now so I could plan my time better and made one. Only to get there and no one was available, only the 2 owners already busy with others. A phone call or text would have been great instead of me wasting my time . Yes, I could have come another day, but I made this appt. because I was leaving for vacation the next day. Sorry, but I'm going to find a new salon. See More Read Less
Christine Kim
5 Sep 2017
REPORT
Worst customer service ever!! I just went there as a walk-in customer for pedi, i was waited over 30mins within socking my feet. It was very frustrated. They even not say "thank you for waiting or s... Read More
Worst customer service ever!! I just went there as a walk-in customer for pedi, i was waited over 30mins within socking my feet. It was very frustrated. They even not say "thank you for waiting or sorry something" very rude. Do not go there!! U will waste your time, money and energy. The will ruin your spa time. Never going back again. And!! Absolutely poor pedi skill too. Read Less
rk305799
18 Aug 2017
REPORT
How can you make an appointment with a salon that does not pick up the phone? Voicemail? Well guess what their voicemail is full:( You would think that the owner would erase the messages so that cust... Read More
How can you make an appointment with a salon that does not pick up the phone? Voicemail? Well guess what their voicemail is full:( You would think that the owner would erase the messages so that customers can leave a voice message no? Read Less
Toni R Code-Jones
6 Jun 2017
REPORT
Kevin is my side piece lol, he's been doing my nails for 10 years. Always satisfied and excellent service. Can't please everybody but 95% of the time he please EVERYBODY and if not happy go sonewhere ... Read More
Kevin is my side piece lol, he's been doing my nails for 10 years. Always satisfied and excellent service. Can't please everybody but 95% of the time he please EVERYBODY and if not happy go sonewhere else don' t give my baby daddy a hard time. But Foreal, Kevin and his Crew are excellent and professional, home away from home and lots of Love. Read Less
Kaylena Burdette
30 May 2017
REPORT
I got a $47 pedicure and they put one coat of polish on my toes and no top coat. I'm on day 3 since getting it and all the polish is wearing off. I shouldn't have to request 2 coats of polish and a to... Read More
I got a $47 pedicure and they put one coat of polish on my toes and no top coat. I'm on day 3 since getting it and all the polish is wearing off. I shouldn't have to request 2 coats of polish and a top coat. Ridiculous. Read Less
Haley Herchick
12 May 2017
REPORT
They did an excellent job and my nailslooked exactly like the picture that I showed them Kevin and Ryan are the best great service ,Will be back ..! (Expensive and I didn't like being forced to write... Read More
They did an excellent job and my nailslooked exactly like the picture that I showed them Kevin and Ryan are the best great service ,Will be back ..! (Expensive and I didn't like being forced to write an excellent review... they did great but they were writing the review for me) Read Less
Carly B.
23 Feb 2017
REPORT
Worst experience ever!  Hurt my feet by scrubbing to hard and clipping. Asked only  me one question of how I might want my feel done and that was to ask if I wanted my nails cut shorter. The place was... Read More
Worst experience ever!  Hurt my feet by scrubbing to hard and clipping. Asked only  me one question of how I might want my feel done and that was to ask if I wanted my nails cut shorter. The place was freezing and now I have to pay the 35$. What a waste of time, energy and money...not to mention I can only get my pedicure 2x a year. I'm so disappointed. But then, I guess it was I who went to a Walmart salon. Not to mention they didn't speak to me or the other person beside me once. They just talked in there own language the whole half hour that she did my feet. Not even hi, how ya doing. Ugh. Needless to say I will not be going here or any Walmart salon again. The owner should have a policy talk to your clients or not, but don't carry on a conversation with each other. I hope that there family experiences that when they come here because they don't understand English. Karma. Read Less
Gail Whitsett-Schott
31 Dec 2016
REPORT
I had a great experience this afternoon at Lovely Nails. Tried the new dipping powder nails that are like acrylic. It's fabulous. It's about half the time of applying acrylics easy on the cuticles be... Read More
I had a great experience this afternoon at Lovely Nails. Tried the new dipping powder nails that are like acrylic. It's fabulous. It's about half the time of applying acrylics easy on the cuticles because there's very little filing, and customers are reporting that they last longer than acrylics! Also had an unbelievably fabulous pedicure from Carrie! The best leg and foot massage I've ever had! Thanks Lovely Nails for a pampering afternoon! Read Less
Lovely Lollipop S.
11 Oct 2016
REPORT
The worst customer service ever received. If you want your nail Tech to do a very crappy job, to speak to you in a condescending way, and give you an attitude, then this is the place for you.Leanne is... Read More
The worst customer service ever received. If you want your nail Tech to do a very crappy job, to speak to you in a condescending way, and give you an attitude, then this is the place for you.Leanne is definitely not customer service oriented.Not going to give you anymore business or my time. Read Less
Zoe Jean Grant
23 Jul 2016
REPORT
I love this salon. Kathy does a great job on my nails and feet EVERY TIME
Erica Wright
5 Jun 2016
REPORT
Horrible customer service. Avoid Regal Nails and go somewhere else. Anywhere else! I booked an appointment for a full set and pedi. I arrived for my appointment at 4pm and the technician said she had ... Read More
Horrible customer service. Avoid Regal Nails and go somewhere else. Anywhere else! I booked an appointment for a full set and pedi. I arrived for my appointment at 4pm and the technician said she had me booked for 3pm. I told her I called yesterday and booked it for 4pm. She said she talked to me and booked it for 3pm. Just to be clear, there wasn't a language barrier. I wouldn't have booked it for 3pm since I dont get off work until 3pm. She probably was in the middle of doing multiple things when she answered the phone. She said I would have to wait 25mins (which really means 45mins). 10 customers in the salon and only 4 technicians working (well 3 because one of them was sitting down doing nothing). I got up and left and went somewhere else. Never again will I go here. Doesn't matter if you have an appointment or not or one that they randomly select to book you for. There are many other great nail salons in the area: Nail Studio, Absolutely Nails, Nail FX. Read Less
Gail Simpson
16 May 2016
REPORT
Soooo terrible. The worst service, I called to make an appointment but that doesn't matter they're disrespectful of your time I waited 35 minutes. They do a poor job, the language barrier is so bad th... Read More
Soooo terrible. The worst service, I called to make an appointment but that doesn't matter they're disrespectful of your time I waited 35 minutes. They do a poor job, the language barrier is so bad they do not understand what you are saying. I wasted $45 getting my nails done here and I will NEVER go back I certainly will tho turn people away from this nail salon as I was completely ripped off and treated rudely. Read Less
Kristi L.
4 May 2016
REPORT
I go to this nail salon regularly.  I always am pleased with how my nails turn out and the price is great.  I also know a few people that also like going here.
Dee Nnn
21 Mar 2016
REPORT
Awful time management! They will accept more customers than they can serve. They'll start you soaking and then serve three customers with one technician. Not worth it even if it is inexpensive.
Amber Thomas
15 Mar 2016
REPORT
I can never go to a shop n them do exactly what I want... Like ever... Except today. I showed Kevin a picture n actually got exactly what I wanted... Shape length everything n trust me I am very picky... Read More
I can never go to a shop n them do exactly what I want... Like ever... Except today. I showed Kevin a picture n actually got exactly what I wanted... Shape length everything n trust me I am very picky when it comes to my nails because I usually do them myself! Customer service here was amazing! I will b returning! Thanks Kevin ur the best! Read Less
Paige Clancey
7 Oct 2015
REPORT
I am never going back! Just went in to have my gel polish removed and they kept trying to sell me on getting a new gel polish applied. They had troubles getting the gel removed and they peeled off t... Read More
I am never going back! Just went in to have my gel polish removed and they kept trying to sell me on getting a new gel polish applied. They had troubles getting the gel removed and they peeled off the coating by wedging a fake nail tip in to the edges of the gel nails. They took off a layer of my nails and now they are way shorter then before. All along the two ladies were talking in Taiwanese and laughing.. Nice. Rude and did a crappy job. Therefore, I will not be back!!!!Read Less
btosborne
23 Sep 2012
REPORT
Cathy does an amazing job!
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Book an Appointment
Online booking unavailable
Please call
(604) 531-8884
2355 160 Street
Surrey British Columbia V3S 9N6
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-18:00PM
Sunday
Sun
12:00PM-17:00PM
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CLAIM IT HERE
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Regal Nails Salon & Spa

Surrey, British Columbia
(23)
2355 160 Street
Surrey British Columbia V3S 9N6
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-18:00PM
Sunday
12:00PM-17:00PM
Jean H
18 Dec 2018
REPORT
I have been going to Kathy. She does a great job.i would recommend her. I have been getting solar nails and pedicures.
Kirsten Tobias
23 Feb 2018
REPORT
It's so LOVELY more of a friendship instead of business relationship
LaKisha James
19 Jan 2018
REPORT
Ryan is my boo for nails tech and always happy when I see him... live you Ryan
Amber Skinner
3 Jan 2018
REPORT
My favor nails tech is ryan and love him forever ,, always had fun when i see him
Jennifer Elton George
31 Dec 2017
REPORT
Took my daughter for her 1st ever pedi. Forgot to get ladies name. (She was a small petite lady of color) Great personality communicated well with us asked questions. Really did a great job.... My fe... Read More
Took my daughter for her 1st ever pedi. Forgot to get ladies name. (She was a small petite lady of color) Great personality communicated well with us asked questions. Really did a great job.... My feet haven't felt this good in years. She took care of my ingrown toenails. Would definitely recommend. When my oldest daughter gets better I will take her as well. Thank you See More Read Less
LaTokia Lewis
30 Dec 2017
REPORT
The quality of their products are HORRIBLE.. I got a gel polish manicure and it's supposed to last two weeks and it only lasted a week... I'm tired of spending my money here
Darlene Faris
21 Dec 2017
REPORT
This has been my favorite and regualr salon since it opened. I liked it most for their customer service. Always greeted customers when they came in, managed who was next in line, overall great servi... Read More
This has been my favorite and regualr salon since it opened. I liked it most for their customer service. Always greeted customers when they came in, managed who was next in line, overall great service ,etc. Not so much anymore . Not because of any of the nail techs, they're all fabulous. It's the management and or the owners. They are now disorganized and chaotic when I go in. And this review is not just for a single visit, been noticing for a while. Was happy and excited ...to hear they take appointments now so I could plan my time better and made one. Only to get there and no one was available, only the 2 owners already busy with others. A phone call or text would have been great instead of me wasting my time . Yes, I could have come another day, but I made this appt. because I was leaving for vacation the next day. Sorry, but I'm going to find a new salon. See More Read Less
Christine Kim
5 Sep 2017
REPORT
Worst customer service ever!! I just went there as a walk-in customer for pedi, i was waited over 30mins within socking my feet. It was very frustrated. They even not say "thank you for waiting or s... Read More
Worst customer service ever!! I just went there as a walk-in customer for pedi, i was waited over 30mins within socking my feet. It was very frustrated. They even not say "thank you for waiting or sorry something" very rude. Do not go there!! U will waste your time, money and energy. The will ruin your spa time. Never going back again. And!! Absolutely poor pedi skill too. Read Less
rk305799
18 Aug 2017
REPORT
How can you make an appointment with a salon that does not pick up the phone? Voicemail? Well guess what their voicemail is full:( You would think that the owner would erase the messages so that cust... Read More
How can you make an appointment with a salon that does not pick up the phone? Voicemail? Well guess what their voicemail is full:( You would think that the owner would erase the messages so that customers can leave a voice message no? Read Less
Toni R Code-Jones
6 Jun 2017
REPORT
Kevin is my side piece lol, he's been doing my nails for 10 years. Always satisfied and excellent service. Can't please everybody but 95% of the time he please EVERYBODY and if not happy go sonewhere ... Read More
Kevin is my side piece lol, he's been doing my nails for 10 years. Always satisfied and excellent service. Can't please everybody but 95% of the time he please EVERYBODY and if not happy go sonewhere else don' t give my baby daddy a hard time. But Foreal, Kevin and his Crew are excellent and professional, home away from home and lots of Love. Read Less
Kaylena Burdette
30 May 2017
REPORT
I got a $47 pedicure and they put one coat of polish on my toes and no top coat. I'm on day 3 since getting it and all the polish is wearing off. I shouldn't have to request 2 coats of polish and a to... Read More
I got a $47 pedicure and they put one coat of polish on my toes and no top coat. I'm on day 3 since getting it and all the polish is wearing off. I shouldn't have to request 2 coats of polish and a top coat. Ridiculous. Read Less
Haley Herchick
12 May 2017
REPORT
They did an excellent job and my nailslooked exactly like the picture that I showed them Kevin and Ryan are the best great service ,Will be back ..! (Expensive and I didn't like being forced to write... Read More
They did an excellent job and my nailslooked exactly like the picture that I showed them Kevin and Ryan are the best great service ,Will be back ..! (Expensive and I didn't like being forced to write an excellent review... they did great but they were writing the review for me) Read Less
Carly B.
23 Feb 2017
REPORT
Worst experience ever!  Hurt my feet by scrubbing to hard and clipping. Asked only  me one question of how I might want my feel done and that was to ask if I wanted my nails cut shorter. The place was... Read More
Worst experience ever!  Hurt my feet by scrubbing to hard and clipping. Asked only  me one question of how I might want my feel done and that was to ask if I wanted my nails cut shorter. The place was freezing and now I have to pay the 35$. What a waste of time, energy and money...not to mention I can only get my pedicure 2x a year. I'm so disappointed. But then, I guess it was I who went to a Walmart salon. Not to mention they didn't speak to me or the other person beside me once. They just talked in there own language the whole half hour that she did my feet. Not even hi, how ya doing. Ugh. Needless to say I will not be going here or any Walmart salon again. The owner should have a policy talk to your clients or not, but don't carry on a conversation with each other. I hope that there family experiences that when they come here because they don't understand English. Karma. Read Less
Gail Whitsett-Schott
31 Dec 2016
REPORT
I had a great experience this afternoon at Lovely Nails. Tried the new dipping powder nails that are like acrylic. It's fabulous. It's about half the time of applying acrylics easy on the cuticles be... Read More
I had a great experience this afternoon at Lovely Nails. Tried the new dipping powder nails that are like acrylic. It's fabulous. It's about half the time of applying acrylics easy on the cuticles because there's very little filing, and customers are reporting that they last longer than acrylics! Also had an unbelievably fabulous pedicure from Carrie! The best leg and foot massage I've ever had! Thanks Lovely Nails for a pampering afternoon! Read Less
Lovely Lollipop S.
11 Oct 2016
REPORT
The worst customer service ever received. If you want your nail Tech to do a very crappy job, to speak to you in a condescending way, and give you an attitude, then this is the place for you.Leanne is... Read More
The worst customer service ever received. If you want your nail Tech to do a very crappy job, to speak to you in a condescending way, and give you an attitude, then this is the place for you.Leanne is definitely not customer service oriented.Not going to give you anymore business or my time. Read Less
Zoe Jean Grant
23 Jul 2016
REPORT
I love this salon. Kathy does a great job on my nails and feet EVERY TIME
Erica Wright
5 Jun 2016
REPORT
Horrible customer service. Avoid Regal Nails and go somewhere else. Anywhere else! I booked an appointment for a full set and pedi. I arrived for my appointment at 4pm and the technician said she had ... Read More
Horrible customer service. Avoid Regal Nails and go somewhere else. Anywhere else! I booked an appointment for a full set and pedi. I arrived for my appointment at 4pm and the technician said she had me booked for 3pm. I told her I called yesterday and booked it for 4pm. She said she talked to me and booked it for 3pm. Just to be clear, there wasn't a language barrier. I wouldn't have booked it for 3pm since I dont get off work until 3pm. She probably was in the middle of doing multiple things when she answered the phone. She said I would have to wait 25mins (which really means 45mins). 10 customers in the salon and only 4 technicians working (well 3 because one of them was sitting down doing nothing). I got up and left and went somewhere else. Never again will I go here. Doesn't matter if you have an appointment or not or one that they randomly select to book you for. There are many other great nail salons in the area: Nail Studio, Absolutely Nails, Nail FX. Read Less
Gail Simpson
16 May 2016
REPORT
Soooo terrible. The worst service, I called to make an appointment but that doesn't matter they're disrespectful of your time I waited 35 minutes. They do a poor job, the language barrier is so bad th... Read More
Soooo terrible. The worst service, I called to make an appointment but that doesn't matter they're disrespectful of your time I waited 35 minutes. They do a poor job, the language barrier is so bad they do not understand what you are saying. I wasted $45 getting my nails done here and I will NEVER go back I certainly will tho turn people away from this nail salon as I was completely ripped off and treated rudely. Read Less
Kristi L.
4 May 2016
REPORT
I go to this nail salon regularly.  I always am pleased with how my nails turn out and the price is great.  I also know a few people that also like going here.
Dee Nnn
21 Mar 2016
REPORT
Awful time management! They will accept more customers than they can serve. They'll start you soaking and then serve three customers with one technician. Not worth it even if it is inexpensive.
Amber Thomas
15 Mar 2016
REPORT
I can never go to a shop n them do exactly what I want... Like ever... Except today. I showed Kevin a picture n actually got exactly what I wanted... Shape length everything n trust me I am very picky... Read More
I can never go to a shop n them do exactly what I want... Like ever... Except today. I showed Kevin a picture n actually got exactly what I wanted... Shape length everything n trust me I am very picky when it comes to my nails because I usually do them myself! Customer service here was amazing! I will b returning! Thanks Kevin ur the best! Read Less
Paige Clancey
7 Oct 2015
REPORT
I am never going back! Just went in to have my gel polish removed and they kept trying to sell me on getting a new gel polish applied. They had troubles getting the gel removed and they peeled off t... Read More
I am never going back! Just went in to have my gel polish removed and they kept trying to sell me on getting a new gel polish applied. They had troubles getting the gel removed and they peeled off the coating by wedging a fake nail tip in to the edges of the gel nails. They took off a layer of my nails and now they are way shorter then before. All along the two ladies were talking in Taiwanese and laughing.. Nice. Rude and did a crappy job. Therefore, I will not be back!!!!Read Less
btosborne
23 Sep 2012
REPORT
Cathy does an amazing job!
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know