Love love loveeeee coming here to get my mani/pedi. The salon is so pretty, location is also great to grab a coffee and walk around after. I can't say enough about the staff - very welcoming and accommodating. Best aestheticians in town!! They also carry a small selection of clothes that are super cute/trendy! Read Less

My friend and I had a great time from the minute we walked in. The staff was friendly and attentive and the drinks and nail polish selections were amazing! So happy we discovered this salon for the perfect girls day! We loved it so much, we booked our next appointment right then and there! Read Less

Scheduled our second appointment weeks in advance to get a call the day of that they cancelled both mine and my friends appointments because one nail tech couldn't make it to work. I understand things happen, but it was very unprofessional to cancel hours before we were scheduled. We had to scramble to get an appointment elsewhere at the last minute, due to one of us leaving for vacation. They should have more staff to cover in situations like this, And why they cancelled both instead of just one didn't make sense either. They definitely be need to plan better for those situations that occur. Read Less

Rachel appears to have years of experience having been in the microblading business for quite some time now. Her Instagram posts are loaded with photos and work that I was actually fairly impressed with. She is a friendly gal but that's business etiquette aside. She works out of a stand alone salon in Pitt Meadows called Sour Apple, mind you her website doesn't mention she's located inside a salon. So the first appointment already left us lost not knowing that it was an actual beauty and hair salon that we were supposed to be looking for. I made the mistake of referring a family member and I felt horrible after the poor customer service we were given after the first appointment. There was no invitation for additional questions post procedure. No take home instructions and no follow up was made. Questions and concerns post procedure is VERY clearly unwelcome and deterred, since provided that there is NO way you can possibly reach this woman over the phone. The day of my referral's touch up appointment, Rachel was working from her "Kits" location (a rental room smaller than a 500sqft downtown condo). There was a mix up in address location, but GET THIS! Who do you call to clarify and coordinate?!?! Without a reachable phone number....YOU CAN'T. It frazzles me how even when I called the salon in Pitt Meadows, they refused to give me Rachel's direct phone number. I had to communicate back and forth with the receptionist who had to call her on her own separately. So imagine this, I call the salon, the salon hangs up, the salon girl calls Rachel, the salon girl then calls me back, salon girl goes ok let me ask her, hangs up on me, then 5 mins later calls me back, now repeat a few more times. OK! Now if reading this didn't already annoy you....try being in MY shoes!!! I have my own business also but this back and forth, lack of efficiency already drove me up the wall. I don't have the leisure to play "telephone"  I mean...you're a business correct? People are paying you for a service correct? And we aren't talking chump change. For a $600 microblading appointment, I expected far more professionalism than this. Not only did I feel bad for my referral left standing outside on the block circling in the rain but I was thoroughly EMBARRASSED that I had ever recommended BrowBabe to anyone. My referral was left walking around the block for 45mins before I was able to reach Rachel over EMAIL!!!! She responded everything over EMAIL!!! Finally several emails after, the proper address was clarified, turns out it was in some tiny room on the second floor she rents with no signage whatsoever. I understand the need to separate personal life from your work life when you run your own business. If you don't want your personal phone number shared, then use an additional phone as your business line but it's never...NEVER acceptable not be available for your clients when they need to reach you. Rachel simply doesn't care for her clients the way she should. Microblading artistry is gaining so much popularity over the last few years, she's definitely not amazing enough to compensate for the poor customer service and care....most of all the lack of direct contact information availability. Read Less

So many good things to say about this place. Staff: super friendly, yet professional. Facilities are very clean and comfortable. Very welcoming atmosphere. And yes, I’m older, so just love 💕 the 50’s music. Can’t wait to go back. Read Less

I loved it! This is probably the best pedicure I've ever had! The decor is adorable and the staff is friendly and welcoming. My feet and legs didn't feel greasy when I left. They use quality products and it was an overall excellent experience! Read Less

I had such a great experience. It was my first time there, and my first gel manicure, and they made me feel very welcome and comfortable. The girls were so nice and easy to talk to. She even used a brand new color on my fingernails! I love it and will definitely go back soon Read Less

Went to Sour Apply to get my pedi done. Service was good, all girls seem very friendly. I was offered drinks (even wine) and it wasn't a long wait. Not very big choice on nail polish. Seats were comfy enough, but room didn't have TV and it was a bit boring during my procedure (I love when they play chick flicks in nail salons, time goes faster). My soaking time was too short as it seems girl that was doing my pedi was in a rush and whole procedure felt like go go go, I like to relax and enjoy myself. I barely had any massage done and whole pedi session went to quick . I end up paying over $60 for regular nail polish and for such a rural/ suburban spot its too expensive, any other place in the area is much cheaper. Defiantly left sour taste in my mouth because of mediocre pedi and over paying for it. Read Less

Very disappointed. Although the girl that did my pedicure was very nice it was probably the worst pedicure I have ever had. I still have dry skin on my heels. I will have to use my own pumice stone after spending $55! My girlfriend had a sprained ankle and she told her girl to be careful and she was anything but gentle! Then the small sander like machine they use on calluses made my friend bleed and again, the girl did not seem concerned at all!!The glass of wine to start was a nice touchRead Less

I always enjoy my experiences at Sour Apple. The staff are very professional and accommodating. The prices and services are very comparable to other Spa style salons. Sour Apple also supports their local community by hosting events that benefit the less fortunate. The location is beautiful, right at the river in the Osprey Village. I would recommend Sour Apple for your next Spa needs. Read Less

Sour Apple is such an enjoyable spa to attend, offering you water, coffee or a glass of wine while you enjoy your choice of pedicure, manicure or what ever you are there for. The girls make you feel very much at home in their comfortable settings. Sour Apple is the cleanest spa I've seen. Always enjoy my visits. Debbie Read Less

Every experience I've had at Sour Apple has been first rate. From making appointments, to meeting the friendly staff at reception, to the treatments received, each aspect of my visit has been attended to in a fabulous manner. I love coming here for the relaxation, as well as the great vibe. I definitely recommend Sour Apple to anyone looking for pampering. I also love the every change range of products available. Read Less

I've been going to Sour Apple for many years now and would highly recommend it for a relaxing place to go and get your nails done. Enjoy a free beverage while your fingers and/toes get pampered. They offer many other services too. The staff are wonderful and you never feel rushed to leave. Read Less

I visit often and always have a great experience! Marina is personally recommended as the best BUT everyone here has a very high standard of work and makes the atmosphere relaxing and fun! I couldn't get in all summer and am excited to get back into the routine tomorrow :-). Definitely the best place to go for some pampering. Read Less

I would give this 0 stars if I could. My aunt booked them for two hours for my mother's bridal shower. We showed up 10minutes late because of traffic and we were told that we couldn't all get the services that we wanted because they weren't adequately staffed. There was a group of about 20 of us getting mostly mani's and pedi's. We booked way in advance, so they knew we were coming. The manager was quite rude to my Aunt, and put a MAJOR damper on what was otherwise supposed to be a really good day! Read Less

This place is cute and almost feels as if its tucked in the middle of no where (this coming from a person who doesn't travel to Maple Ridge/Pitt Meadows very often). The girls were welcoming, the place was clean and very inviting. I found the prices to be a bit steep for the service being provided. I came in for a pedicure which lasted about 25 minutes. My 'pre-soaking' was about 30 seconds, little to no foot massage and the buffing wasn't terrible but I've definite had better (they use an electric buffer). In the end I paid $60 on a service I could have done myself at home. There are definitely better places for a pedicure out there, all of which charge half of what Sour Apple charges. (my last pedi was at Pure Nail Bar in Port Moody and it was FAR better and cost $35). I would only return to Sour Apple if I was given a gift card or maybe purchased a Groupon. Read Less

I came here with a few girl friends. This place is super cute. Staff was great and so what the service. I got a facial done and my nails. I have to say, from most spas I have tried out, they actually did all the massage moves on my face. They were not slack. They used great products. Inside has a mini boutique with cute clothes to browse through while waiting for your appointment. Rachel was the receptionist was so welcoming when we arrived. I for sure will come again!!! Read Less

I first tried out Sour Apple when I purchased a "Breakfast at Tiffanys" facial from Groupon at a discounted rate. I live 5 minutes away and never even knew this spa was there! The facial was awesome and I've since gone annually (post winter blahs) for the same facial. They use very high quality products and you can tell the difference from cheaper joints. I've also had a pedi done in their adorable main room, complete with custom-made pedi couches and gorgeous decor. Very swank. The pedi was ok. It was very different as they use a tool similar to a dremel on your tootsies! Odd but it worked. I've had a Brazilian done there as well (TMI?), and the girl doing it was very professional and quick. I won't say it was an enjoyable experience but she certainly helped me get through it! Hah! This adorable gem in gorgeous Bonson Landing needs more attention! Go see them!! Read Less