19 Reviews

Apex Hair & Nail Studio

New Westminster, British Columbia
Reviews
Carmen Harris
28 Jun 2018
REPORT
Dont do it just dont do it! Went there hoping to get shellac nails done. Owner starts doing them and than asks another to take over. She is taking off the previous color ahhh the damage my poor nails.... Read More
Dont do it just dont do it! Went there hoping to get shellac nails done. Owner starts doing them and than asks another to take over. She is taking off the previous color ahhh the damage my poor nails. Thanks I ask for Oval shape and I dont know what she thought but they were all different shapes and one side higher than the others. Finally I said can we just make the square because what you are doing doesnt make sense. Than she doesnt cut the cuticle and when I ask for them to be done it's an extra cost. Okay than I she is painting and I am trying to be helpful and patient with her but u can see where she is missing oh I will get that on the second one. Oh but she didnt seem to mind getting my fingers and leave them. So basically I have shellac on the edges and missed parts or discolored because of uneven coat. Also nails so short now just to even them out. Top it off that was Saturday and already I have one nail peeling off. Never again. Too bad because I gave them another chance after the last. She gets these girls who dont have any training or experience to do them. Why am i paying full price for them to look worst than what I would do at home. Save yourself time and money. Read Less
Diana Morris
11 Jun 2018
REPORT
Went to the edmonds location. Owner was friendly and her little dog who was cute was running around the salon, however not sure if that's the best idea for cleanliness. Sally who did my mani- pedi was... Read More
Went to the edmonds location. Owner was friendly and her little dog who was cute was running around the salon, however not sure if that's the best idea for cleanliness. Sally who did my mani- pedi was nice but I think she was a little new as she didn't wipe off the lotion with remover before putting on the nail polish which could be why it came off of one nail the next day. Granted I got regular polish and not shellac but should last more than a day. Also i said I wanted the spa package which is cut nails, buff, lotion and nail polish. When I paid she said I got the deluxe one which was with some massage and sugar scrub. Not my fault if the girl gave me the wrong one. Then she said (the owner) that the spa one didn't include polish. Why would you want mani- pedi without polish? Anyways I paid the deluxe price which was I think 5 dollars more. Not so concerned about the extra money just the fact that what the website said and what she said didn't match probably won't go back. Read Less
Srdjana Kasic
19 May 2018
REPORT
Not good at all. I used to go here often last year. The place seems to be falling apart in the last few months. I left a message to book an appointment before I went on a trip a few weeks ago, never e... Read More
Not good at all. I used to go here often last year. The place seems to be falling apart in the last few months. I left a message to book an appointment before I went on a trip a few weeks ago, never even got a call back. Awful customer service. Read Less
Adela Radu
19 May 2018
REPORT
I am.not sure why ppl are rating it low but i think this salon is not only cheap in mani pedi but we are talking about professionals here. Sarah did a great job and i will definatelly come back..frien... Read More
I am.not sure why ppl are rating it low but i think this salon is not only cheap in mani pedi but we are talking about professionals here. Sarah did a great job and i will definatelly come back..friendly and pleasant ppl...oh and they speak English ;) Anyhow...recommend this place 100%!!! Read Less
Armaan G
15 May 2018
REPORT
Dont go here for any service. Terrible place. The workers there dont speak english and the envoirment there mskes me want to shoot myself
Aahil Bhayani
15 May 2018
REPORT
Worst haircut I've ever had. Not a place to go if your looking for a men's haircut. Sally, the person doing my hair out absolutely no effort into it. Completly ruined it. I was absolutely fine with th... Read More
Worst haircut I've ever had. Not a place to go if your looking for a men's haircut. Sally, the person doing my hair out absolutely no effort into it. Completly ruined it. I was absolutely fine with the place after the haircut I recommend you don't go to this edifice unless your looking for a bad haircut Read Less
Nadine Nieto
18 Apr 2018
REPORT
The only place I get my spa mani + pedi! Can't beat the price. The service is always good. The quality ranges though, sometimes they're great, sometimes they're alright! Depends on the person who does... Read More
The only place I get my spa mani + pedi! Can't beat the price. The service is always good. The quality ranges though, sometimes they're great, sometimes they're alright! Depends on the person who does my nails. I've gotten a trim and eyebrow threading from them as well. The haircut was great but I don't think the lady who did it works there anymore. ): And not my favourite eyebrow threading I've ever gotten! Only negative I have is that I came in once after transitting 30mins with a 10am appointment for a haircut and once I got there they said the main girl who could do it had to go home sick and they had no replacement. I was just annoyed since I made the trip for no reason; a call to cancel would have been nice. Read Less
Broken Threads
17 Apr 2018
REPORT
Awful! Worst place in Metro Vancouver! No customer service skills at all. Don’t waste your money. I was called 50 min before my appt to confirm it, which I thought was weird. There are 2 nail techs he... Read More
Awful! Worst place in Metro Vancouver! No customer service skills at all. Don’t waste your money. I was called 50 min before my appt to confirm it, which I thought was weird. There are 2 nail techs here. One is nice and seems to do a good job. The one I had was rude from the start, and didn’t seem to care. I said I wanted really thin, almond shaped nails, not too long. I ended up with sloppy, thick, weird shaped nails. I wasn’t happy when I was leaving but was in a hurry and paid and left. I went back 2 days later (would’ve returned sooner if possible) and said I wasn’t happy with them, and they weren’t what I wanted, and was hoping she could remove or fix them. The girl said she would call me to book something as she was fully booked that day and she didn’t have her appt book, it was at home. She didn’t call me. So the next business day I called her. She was extremely rude, and said she wouldn’t be removing them or giving me a refund but I could tell my friends about it. She also tried to say she spent so much extra time on my nails, 2 hours, which was not at all true. My appt was at 2 and she started late and my debit receipt was printed at 3:18pm. And she made me wait 10 min after my nails were done, before I paid, while she was doing something in the back. Don't go here! Read Less
Terrie Roberts
25 Jul 2017
REPORT
Went there a week ago to have a pedicure. Worst one I've ever had. I should have just walked out. I kept asking the young girl if she knew what she was doing. Needless to say I had to get another one... Read More
Went there a week ago to have a pedicure. Worst one I've ever had. I should have just walked out. I kept asking the young girl if she knew what she was doing. Needless to say I had to get another one this week by someone that did know what they were doing. Will never step foot in that place again Read Less
Nikki Kirkland
8 Jun 2017
REPORT
If I could give zero stars I would. I went to the new Edmonds location as I was referred by my man's mother. Worst experience of my life. I was booked for a mani pedi. Arrived and two techs started on... Read More
If I could give zero stars I would. I went to the new Edmonds location as I was referred by my man's mother. Worst experience of my life. I was booked for a mani pedi. Arrived and two techs started on my hands and toesies. Both ladies were very young. The girl doing my mani had NO idea what she was doing. She filed my nails down way too far until she eas filing skin. I asked her if she had done a mani before she said yes. I dont believe this for a second. I asked her to stop as she was hurting me at this point. said thank you but i would just get a pedi. The girl doing my pedi advised that the other yound lady as he4 friend, had been working for 4 days and wasnt supposed to be doing nails. Pedi seems to be going fine, tech fixed the nail shaping on my hands and applies nail envy. She also apologized for the mani screw up. Pedi finished, she sprays some kind of drying agent and thats it. I ask if she will do top coat she says that was the top coat. Im about to be late for my own birthday brunch at this point. I go to put my sandals on and the polish smudges as its not dry. She doesnt wipe off and fix the nail just polishes over when i ask her to finish. I dont have time to wait now. I go to till where the owner helps me and tells me i am being charged for a mani and pedi. I ask her if my nails look manicured and she gets an attitude and says nothing here is free, you got your nails filed and polished. This goes on for almost 10 minutes... me being told I owe for a mani and pedi even after the nice tech who did my pedi explains to her what happened and that i shouldnt have to pay. I paid her for the pedi and tipped the young woman who did my pedi. I told the owner that she needs to learn how to run a business and how to treat customers and that this was an awful first impression after being referred here. There was a follow up call later that day regarding my appointment and the owner hung up during the call.DO NOT GO HERE! They would treat their customers and staff better if they actually needed the money. I was shocked at the way she spoke to her staff. Horrible experience. Read Less
Brittany Haller
21 Mar 2017
REPORT
Only tried the nail services but I love going here. Good music, cute place, they all speak English so communication is good. They keep up to date with trends always have the nice jewels and can pretty... Read More
Only tried the nail services but I love going here. Good music, cute place, they all speak English so communication is good. They keep up to date with trends always have the nice jewels and can pretty much do whatever you ask for. Prices are reasonable for what they offer as well. Read Less
sharna summerhayes
31 Jan 2017
REPORT
Booked an appointment to have my eyelashes tinted on my lunch break from work. Booked the appointment for 12pm. Was greeted and asked what I was there for...told them i had an appt. to have my eyelash... Read More
Booked an appointment to have my eyelashes tinted on my lunch break from work. Booked the appointment for 12pm. Was greeted and asked what I was there for...told them i had an appt. to have my eyelashes tinted. Was told to take a seat. 20 minutes later someone came up to me asking what I was there for...told them again and was advised that the lady who does eye lash tinting wasn't in today. Will never use this salon ever! Wasted my lunch break. Not happy at all! Read Less
Merna Tallou
25 Jan 2017
REPORT
Best place for lash extentions and nails. I haven't tried their other services. But I travel from langley to get my lashes and nails done here. I always ask for Amanda. Can be a bit pricey (mainly for... Read More
Best place for lash extentions and nails. I haven't tried their other services. But I travel from langley to get my lashes and nails done here. I always ask for Amanda. Can be a bit pricey (mainly for lashes, but she does a beautiful job)Read Less
Kim B.
19 Jan 2017
REPORT
Just went in for a manicure and had a wonderful experience. Fara did my nails and she did an amazing job. She was very friendly and knowledgeable and recommended a good nail shape for me while growing... Read More
Just went in for a manicure and had a wonderful experience. Fara did my nails and she did an amazing job. She was very friendly and knowledgeable and recommended a good nail shape for me while growing out my nails, and advised on how I could prevent breakage. The price was so good too! Just $24 including tax for a manicure with 2 gem add ons. The decor is really cute, and the place is somewhat small which I actually like because its not loud or crowded. I'm defs going to come back to get a mani or pedi with my sister. For the price and the quality you really can't go wrong with Apex's nail services. Read Less
Angie Stephanie Vallejos
15 Jan 2016
REPORT
They are absolutely amazing ! I had the best experience getting my lashes done stephanie took her time made me feel like a queen! This is the best place to pamper yourself!
Wendy Slater
25 Nov 2015
REPORT
I've had shellac manis that were amazing but I recently had acrylic nails done and it was awful. They looked horrible from day one and the edges pulled away within a few days.
Jayden Anneliese Semail
27 Jun 2015
REPORT
I went there on a whim as it was my first time getting my nails done & I loved it! I got an acrylic stiletto set & left extremely happy. The staff were pleasant, talkative, & very informative. Would d... Read More
I went there on a whim as it was my first time getting my nails done & I loved it! I got an acrylic stiletto set & left extremely happy. The staff were pleasant, talkative, & very informative. Would definitely be recommend! Read Less
Folland Lashes O'Connor
6 Jan 2015
REPORT
Best nail place in the area! Incredibly friendly, great pricing & two sisters who are absolute nail perfectionists. Cannot say enough nice things. $35 mani/pedi. 'Nuff said.
Krystal Friesen
5 Oct 2014
REPORT
The staff are awesome, the prices are amazing... I can't say enough good things about this place. This is the only salon I go for mani/pedis and eyebrow waxing. Keep up the great work! :) <3
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Book an Appointment
Online booking unavailable
Please call
(604) 544-5181
470 Columbia Street East
New Westminster British Columbia V3L 3X5
Business Hours
Monday
Mon
10:00AM-18:30PM
Tuesday
Tue
10:00AM-18:30PM
Wednesday
Wed
10:00AM-18:30PM
Thursday
Thu
10:00AM-18:30PM
Friday
Fri
09:30AM-18:30PM
Saturday
Sat
09:30AM-18:30PM
Sunday
Sun
10:00AM-17:00PM
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Apex Hair & Nail Studio

New Westminster, British Columbia
(19)
470 Columbia Street East
New Westminster British Columbia V3L 3X5
Monday
10:00AM-18:30PM
Tuesday
10:00AM-18:30PM
Wednesday
10:00AM-18:30PM
Thursday
10:00AM-18:30PM
Friday
09:30AM-18:30PM
Saturday
09:30AM-18:30PM
Sunday
10:00AM-17:00PM
Carmen Harris
28 Jun 2018
REPORT
Dont do it just dont do it! Went there hoping to get shellac nails done. Owner starts doing them and than asks another to take over. She is taking off the previous color ahhh the damage my poor nails.... Read More
Dont do it just dont do it! Went there hoping to get shellac nails done. Owner starts doing them and than asks another to take over. She is taking off the previous color ahhh the damage my poor nails. Thanks I ask for Oval shape and I dont know what she thought but they were all different shapes and one side higher than the others. Finally I said can we just make the square because what you are doing doesnt make sense. Than she doesnt cut the cuticle and when I ask for them to be done it's an extra cost. Okay than I she is painting and I am trying to be helpful and patient with her but u can see where she is missing oh I will get that on the second one. Oh but she didnt seem to mind getting my fingers and leave them. So basically I have shellac on the edges and missed parts or discolored because of uneven coat. Also nails so short now just to even them out. Top it off that was Saturday and already I have one nail peeling off. Never again. Too bad because I gave them another chance after the last. She gets these girls who dont have any training or experience to do them. Why am i paying full price for them to look worst than what I would do at home. Save yourself time and money. Read Less
Diana Morris
11 Jun 2018
REPORT
Went to the edmonds location. Owner was friendly and her little dog who was cute was running around the salon, however not sure if that's the best idea for cleanliness. Sally who did my mani- pedi was... Read More
Went to the edmonds location. Owner was friendly and her little dog who was cute was running around the salon, however not sure if that's the best idea for cleanliness. Sally who did my mani- pedi was nice but I think she was a little new as she didn't wipe off the lotion with remover before putting on the nail polish which could be why it came off of one nail the next day. Granted I got regular polish and not shellac but should last more than a day. Also i said I wanted the spa package which is cut nails, buff, lotion and nail polish. When I paid she said I got the deluxe one which was with some massage and sugar scrub. Not my fault if the girl gave me the wrong one. Then she said (the owner) that the spa one didn't include polish. Why would you want mani- pedi without polish? Anyways I paid the deluxe price which was I think 5 dollars more. Not so concerned about the extra money just the fact that what the website said and what she said didn't match probably won't go back. Read Less
Srdjana Kasic
19 May 2018
REPORT
Not good at all. I used to go here often last year. The place seems to be falling apart in the last few months. I left a message to book an appointment before I went on a trip a few weeks ago, never e... Read More
Not good at all. I used to go here often last year. The place seems to be falling apart in the last few months. I left a message to book an appointment before I went on a trip a few weeks ago, never even got a call back. Awful customer service. Read Less
Adela Radu
19 May 2018
REPORT
I am.not sure why ppl are rating it low but i think this salon is not only cheap in mani pedi but we are talking about professionals here. Sarah did a great job and i will definatelly come back..frien... Read More
I am.not sure why ppl are rating it low but i think this salon is not only cheap in mani pedi but we are talking about professionals here. Sarah did a great job and i will definatelly come back..friendly and pleasant ppl...oh and they speak English ;) Anyhow...recommend this place 100%!!! Read Less
Armaan G
15 May 2018
REPORT
Dont go here for any service. Terrible place. The workers there dont speak english and the envoirment there mskes me want to shoot myself
Aahil Bhayani
15 May 2018
REPORT
Worst haircut I've ever had. Not a place to go if your looking for a men's haircut. Sally, the person doing my hair out absolutely no effort into it. Completly ruined it. I was absolutely fine with th... Read More
Worst haircut I've ever had. Not a place to go if your looking for a men's haircut. Sally, the person doing my hair out absolutely no effort into it. Completly ruined it. I was absolutely fine with the place after the haircut I recommend you don't go to this edifice unless your looking for a bad haircut Read Less
Nadine Nieto
18 Apr 2018
REPORT
The only place I get my spa mani + pedi! Can't beat the price. The service is always good. The quality ranges though, sometimes they're great, sometimes they're alright! Depends on the person who does... Read More
The only place I get my spa mani + pedi! Can't beat the price. The service is always good. The quality ranges though, sometimes they're great, sometimes they're alright! Depends on the person who does my nails. I've gotten a trim and eyebrow threading from them as well. The haircut was great but I don't think the lady who did it works there anymore. ): And not my favourite eyebrow threading I've ever gotten! Only negative I have is that I came in once after transitting 30mins with a 10am appointment for a haircut and once I got there they said the main girl who could do it had to go home sick and they had no replacement. I was just annoyed since I made the trip for no reason; a call to cancel would have been nice. Read Less
Broken Threads
17 Apr 2018
REPORT
Awful! Worst place in Metro Vancouver! No customer service skills at all. Don’t waste your money. I was called 50 min before my appt to confirm it, which I thought was weird. There are 2 nail techs he... Read More
Awful! Worst place in Metro Vancouver! No customer service skills at all. Don’t waste your money. I was called 50 min before my appt to confirm it, which I thought was weird. There are 2 nail techs here. One is nice and seems to do a good job. The one I had was rude from the start, and didn’t seem to care. I said I wanted really thin, almond shaped nails, not too long. I ended up with sloppy, thick, weird shaped nails. I wasn’t happy when I was leaving but was in a hurry and paid and left. I went back 2 days later (would’ve returned sooner if possible) and said I wasn’t happy with them, and they weren’t what I wanted, and was hoping she could remove or fix them. The girl said she would call me to book something as she was fully booked that day and she didn’t have her appt book, it was at home. She didn’t call me. So the next business day I called her. She was extremely rude, and said she wouldn’t be removing them or giving me a refund but I could tell my friends about it. She also tried to say she spent so much extra time on my nails, 2 hours, which was not at all true. My appt was at 2 and she started late and my debit receipt was printed at 3:18pm. And she made me wait 10 min after my nails were done, before I paid, while she was doing something in the back. Don't go here! Read Less
Terrie Roberts
25 Jul 2017
REPORT
Went there a week ago to have a pedicure. Worst one I've ever had. I should have just walked out. I kept asking the young girl if she knew what she was doing. Needless to say I had to get another one... Read More
Went there a week ago to have a pedicure. Worst one I've ever had. I should have just walked out. I kept asking the young girl if she knew what she was doing. Needless to say I had to get another one this week by someone that did know what they were doing. Will never step foot in that place again Read Less
Nikki Kirkland
8 Jun 2017
REPORT
If I could give zero stars I would. I went to the new Edmonds location as I was referred by my man's mother. Worst experience of my life. I was booked for a mani pedi. Arrived and two techs started on... Read More
If I could give zero stars I would. I went to the new Edmonds location as I was referred by my man's mother. Worst experience of my life. I was booked for a mani pedi. Arrived and two techs started on my hands and toesies. Both ladies were very young. The girl doing my mani had NO idea what she was doing. She filed my nails down way too far until she eas filing skin. I asked her if she had done a mani before she said yes. I dont believe this for a second. I asked her to stop as she was hurting me at this point. said thank you but i would just get a pedi. The girl doing my pedi advised that the other yound lady as he4 friend, had been working for 4 days and wasnt supposed to be doing nails. Pedi seems to be going fine, tech fixed the nail shaping on my hands and applies nail envy. She also apologized for the mani screw up. Pedi finished, she sprays some kind of drying agent and thats it. I ask if she will do top coat she says that was the top coat. Im about to be late for my own birthday brunch at this point. I go to put my sandals on and the polish smudges as its not dry. She doesnt wipe off and fix the nail just polishes over when i ask her to finish. I dont have time to wait now. I go to till where the owner helps me and tells me i am being charged for a mani and pedi. I ask her if my nails look manicured and she gets an attitude and says nothing here is free, you got your nails filed and polished. This goes on for almost 10 minutes... me being told I owe for a mani and pedi even after the nice tech who did my pedi explains to her what happened and that i shouldnt have to pay. I paid her for the pedi and tipped the young woman who did my pedi. I told the owner that she needs to learn how to run a business and how to treat customers and that this was an awful first impression after being referred here. There was a follow up call later that day regarding my appointment and the owner hung up during the call.DO NOT GO HERE! They would treat their customers and staff better if they actually needed the money. I was shocked at the way she spoke to her staff. Horrible experience. Read Less
Brittany Haller
21 Mar 2017
REPORT
Only tried the nail services but I love going here. Good music, cute place, they all speak English so communication is good. They keep up to date with trends always have the nice jewels and can pretty... Read More
Only tried the nail services but I love going here. Good music, cute place, they all speak English so communication is good. They keep up to date with trends always have the nice jewels and can pretty much do whatever you ask for. Prices are reasonable for what they offer as well. Read Less
sharna summerhayes
31 Jan 2017
REPORT
Booked an appointment to have my eyelashes tinted on my lunch break from work. Booked the appointment for 12pm. Was greeted and asked what I was there for...told them i had an appt. to have my eyelash... Read More
Booked an appointment to have my eyelashes tinted on my lunch break from work. Booked the appointment for 12pm. Was greeted and asked what I was there for...told them i had an appt. to have my eyelashes tinted. Was told to take a seat. 20 minutes later someone came up to me asking what I was there for...told them again and was advised that the lady who does eye lash tinting wasn't in today. Will never use this salon ever! Wasted my lunch break. Not happy at all! Read Less
Merna Tallou
25 Jan 2017
REPORT
Best place for lash extentions and nails. I haven't tried their other services. But I travel from langley to get my lashes and nails done here. I always ask for Amanda. Can be a bit pricey (mainly for... Read More
Best place for lash extentions and nails. I haven't tried their other services. But I travel from langley to get my lashes and nails done here. I always ask for Amanda. Can be a bit pricey (mainly for lashes, but she does a beautiful job)Read Less
Kim B.
19 Jan 2017
REPORT
Just went in for a manicure and had a wonderful experience. Fara did my nails and she did an amazing job. She was very friendly and knowledgeable and recommended a good nail shape for me while growing... Read More
Just went in for a manicure and had a wonderful experience. Fara did my nails and she did an amazing job. She was very friendly and knowledgeable and recommended a good nail shape for me while growing out my nails, and advised on how I could prevent breakage. The price was so good too! Just $24 including tax for a manicure with 2 gem add ons. The decor is really cute, and the place is somewhat small which I actually like because its not loud or crowded. I'm defs going to come back to get a mani or pedi with my sister. For the price and the quality you really can't go wrong with Apex's nail services. Read Less
Angie Stephanie Vallejos
15 Jan 2016
REPORT
They are absolutely amazing ! I had the best experience getting my lashes done stephanie took her time made me feel like a queen! This is the best place to pamper yourself!
Wendy Slater
25 Nov 2015
REPORT
I've had shellac manis that were amazing but I recently had acrylic nails done and it was awful. They looked horrible from day one and the edges pulled away within a few days.
Jayden Anneliese Semail
27 Jun 2015
REPORT
I went there on a whim as it was my first time getting my nails done & I loved it! I got an acrylic stiletto set & left extremely happy. The staff were pleasant, talkative, & very informative. Would d... Read More
I went there on a whim as it was my first time getting my nails done & I loved it! I got an acrylic stiletto set & left extremely happy. The staff were pleasant, talkative, & very informative. Would definitely be recommend! Read Less
Folland Lashes O'Connor
6 Jan 2015
REPORT
Best nail place in the area! Incredibly friendly, great pricing & two sisters who are absolute nail perfectionists. Cannot say enough nice things. $35 mani/pedi. 'Nuff said.
Krystal Friesen
5 Oct 2014
REPORT
The staff are awesome, the prices are amazing... I can't say enough good things about this place. This is the only salon I go for mani/pedis and eyebrow waxing. Keep up the great work! :) <3
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