Lacey is so talented and an absolute gem to chat with! Went to Lacey after a terrible experience at another salon and will never go anywhere else. She’s a hair guru - and the rest of the girls at the salon are great too. I always enjoy my time at Persona! Read Less

Can’t say enough good things about this place! Not only were the results amazing but Camille went out her way to accommodate my busy schedule; which is something i appreciate more than i think she knows! Read Less

Such a great place to get your hair done not only were they able to cut my son's hair and he loved it but when I brought my daughter here to donate her hair to the Cancer Society they wouldn't even let me pay and they did an amazing job Read Less

Had my hair done by Lacey for the first time. Love my summer highlights, Lacey definitely knows what she's doing. Not sure how someone can hold such a great conversation and be so skilled simultaneouslyRead Less

I had a very manly Facial and Pedicure today. "How manly?" you ask. So manly it is called "Monster Trucks & Beer (because it sounds more manly when booking)". LOVED IT!!! All the staff are amazing. They are professional, but at the same time casual. I feel at home and obviously confident enough to have a facial, pedi and massage! Thanks Shawna, Camille and everyone at Persona Hair Group. ... Ladies, get your Manly Man one for Fathers Day!!!! Mehr anzeigen Read Less

Great stylists especially my Jackie she aims to please which is wonderful trait. If it doesn't please you she will work at it till it does. I love going there and will continue to do so. Recommend Persona to anyone that is looking for a salon. I have been to many, this is the best by far that I have gone to. Read Less

I have never found a place in Nanaimo that I would go back too, and now I have. Lacey did a fabulous job with my hair. I'm so happy with my new look and will be going back soon. Very knowledgable and knows her stuff! A big thank you to my friend Who recommended Lacey Read Less

Not only is this salon affordable the girls there are extremely personable and efficient with their customers. I had a lovely experience today with Camille who is knowledgeable in what she does and the final result is nothing but perfection which only proves the admiration and love for hair that I'm certain all the stylists have there! I would highly recommend everyone to visit them! Read Less

Lacy is wonderful and a nice person, but unfortuneatly I wasn't able to handle my problem with her personally. Booked my prom appointments months ahead of time and was let down the first time by 'them' over booking my appointment and making ME reschedule. When they rescheduled me, they had failed to inform me that the time had changed as well. I was not made aware of this until the day of, an hour AFTER my so called scheduled appointment. They were fully booked at this point and could not reschedule before my prom date. Not only this but the customer service was aweful about the matter. No matter who's fault the conflict was, service with a smile will always work in your favor. Instead, i was spoken to in a rude, judgemental tone, and was blamed for the incident. Will not be going back. Talented hair stylests, horrible customer service. Read Less