Absolutely unimpressed with my first and last visit there a few weeks ago. I called around 10:30 AM, to book an app for one nail fix, which had a little rip in it. Originally, they weren't done at TIN... Read More
Absolutely unimpressed with my first and last visit there a few weeks ago. I called around 10:30 AM, to book an app for one nail fix, which had a little rip in it. Originally, they weren't done at TINA , but I was calling to inquire if that was something they could do for me. They said of course, no problem at all and to please come in at 3:30 PM. Which I did, a few minutes early. When I walked in, everyone of the tech's just stared at me and had nobody welcome me or say a th...ing, so I felt very awkward. Finally after 10 minutes of standing awkwardly AND quietly at the counter- they finally said "Why are you here". I told them I had called hours earlier and they had scheduled me in last minute for 3:30. Once again , no response just staring at me awkwardly and speaking to each-other in Chinese. Finally, at around 4:45 PM , an hour and 15 after I had booked it for ( I would have left after waiting like an hour ,but was so very desperate). So finally they have me sat at a station and I can tell they just are not happy I'm here. A tech then asked me "Why did you come here, we are too busy" AGAIN!! So I explained again I had phoned and asked and even told them on the phone that they had not done the original nails, and booked and appointment hours beforehand! Once again, no reply just going off to each other in Chinese. Very unprofessional and unwelcoming business and I will not be back! You would think in a situation like that, a business would try to win over somebody's clientele, but maybe that's just me. See More Read Less