I booked an appointment for a full set of lashes and was hoping that they would be able to squeeze me in on Friday. When I arrived they said that they only had enough time for the regular full set. I explained that I thought I booked the volume set as I was getting married. So the lady had called in an extra person to help, and two people tag teamed my lashes at the same time to ensure that I got the lashes that I wanted in the time frame that was booked. That extra lady wasn’t even scheduled for work! Excellent service 💖 Read Less

I booked an appointment for a full set of lashes and was hoping that they would be able to squeeze me in on Friday. When I arrived they said that they only had enough time for the regular full set. I explained that I thought I booked the volume set as I was getting married. So the lady had called in an extra person to help, and two people tag teamed my lashes at the same time to ensure that I got the lashes that I wanted in the time frame that was booked. That extra lady wasn’t even scheduled for work! Excellent service 💖 Read Less

I was referred to Xccessorize Me for micro-blading. They are significantly more expensive (30-40%) than anyone else I talked to, however, I was told Tracey is the best. After a consult, I booked my appointment feeling excited. My first set of brows were a huge disappointment; they were very close together and not symmetrical… I felt like a character from the muppets and received A LOT of negative feedback. Also, they faded to a peachy-orange color about a month later. I went back for my follow-up appointment and Tracey complete re-did my brows, adjusting the shape and color. After they healed, they looked amazing! BUT, they lasted about only 2.5-3 months before they faded out to a bright orange color again with no recognizable hair strokes –they look like I smudged some color over that general area. They look terrible without penciling over top to hide the micro-blading. I reached out to a few other technicians to ask their opinion. None could really identify what the issue was, however they all stated that my brows looked terrible and that I paid a ridiculous amount of money for them. They all also stated that they always offer money-back guarantees should their clients not be happy with the results. Knowing this, I reached out to Xccessorize Me with photos of how bad my brows have worked out and asked for a refund. I have been ignored. Read Less

After getting my nails done at Xccessorize Me for a while now I can say the nail tech Chelsea has stopped putting effort into my nails. In the beginning she did amazing work and I never had any complaints. After realizing I was going to keep returning she has gradually put less and less effort into my nails each time. The tips and sides will be left unpainted. She will end my appointment 10 minutes before it is done just to start another client earlier. Xccessorize Me will not accept me being late by any more than 5 minutes or they will not take my business although I've had to wait 45 minutes to get one nail fixed because the client before me kept changing her mind on a nail colour. As for my eyelash extensions; every time Tracey applies a new set or a fill I am never disappointed. Even after 3 weeks when they should be ready for a fill they still look as good as they did when I left. I have switched to getting my lashes done by Ashley who is also an advanced lash tech but I find her to be very unprofessional. If I am unhappy with the work she has done not only her but the business will somewhat try and blame it on me to the point where I feel uncomfortable telling them I am not happy with my eyelashes, nails etc. A few times I have had the business blame their poor work on me. I've also listened to lash techs talk about how they give their liked customers pink brushes and less liked customers black brushes... Another lash tech I tried out a while back coughed all over me while I was getting a lash fill and got me sick.. she also stopped to check her phone often and I could hear her nails tapping on the screen so I knew she was doing something. I find this business to be very unprofessional and will not be returning. Read Less

After getting my nails done at Xccessorize Me for a while now I can say the nail tech Chelsea has stopped putting effort into my nails. In the beginning she did amazing work and I never had any complaints. After realizing I was going to keep returning she has gradually put less and less effort into my nails each time. The tips and sides will be left unpainted. She will end my appointment 10 minutes before it is done just to start another client earlier. Xccessorize Me will not accept me being late by any more than 5 minutes or they will not take my business although I've had to wait 45 minutes to get one nail fixed because the client before me kept changing her mind on a nail colour. As for my eyelash extensions; every time Tracey applies a new set or a fill I am never disappointed. Even after 3 weeks when they should be ready for a fill they still look as good as they did when I left. I have switched to getting my lashes done by Ashley who is also an advanced lash tech but I find her to be very unprofessional. If I am unhappy with the work she has done not only her but the business will somewhat try and blame it on me to the point where I feel uncomfortable telling them I am not happy with my eyelashes, nails etc. A few times I have had the business blame their poor work on me. I've also listened to lash techs talk about how they give their liked customers pink brushes and less liked customers black brushes... Another lash tech I tried out a while back coughed all over me while I was getting a lash fill and got me sick.. she also stopped to check her phone often and I could hear her nails tapping on the screen so I knew she was doing something. I find this business to be very unprofessional and will not be returning. Read Less

I’ve had my lashes done by Tracey, Victoria and Ashley and all have been amazing. I have also enjoyed many of their other services and I highly recommend. It’s a beautiful salon and the whole team is extremely professional. Read Less

I never make reviews but this is long overdue and deserves praise! I received THE BEST microblading service provided by Tracey R. My confidence & self esteem has never been so high after receving Traceys expert skills. Her attention to detail and passion for perfection is immaculate, professionalism & recommendations of shape and pigment blends are above any other, the cozy comfortable private room makes you feel like a million dollar woman. From the Swarovski crystal encrusted Everything, to the sheep skin bed liner, the sanitation practices, and 5 star customer service shown from not only herself, but from the entire establishment!! Being myself in the Beauty Industry, I recommend Tracey to everyone that is curious, has doubts about where to go, or asks where mine were done. Pass Up the providers who have discounted services (they're new and this is your FACE) and go for excellence. Price was on point and easily the best money spent. Tracey you provide top shelf service & I thank you!! A year later my brows haven't faded, needed touching up and i can walk around with no makeup on feeling like a Queen!!! Read Less

Excellent service, kind and friendly girls, calming atmosphere. Perfect saloon for a woman to relax and forget all daily worries . Also big thanks to Madina who is always making amazing work on my nails and other cosmetic treatments and for making me feel like a woman - special. She is a professional at what she does and an exceptional artist. Excellent addition to this beautiful saloon. Keep up the great work! Read Less

I recently went to Xcessorize.me with my sister to get a Brazilian wax done by Madina K. My sister had accompanied me for the day and was waiting in the main common area of the salon, where other clients were being attended to. To my dismay, I received a text from my sister while putting on my clothes that the woman who had just waxed me came out of the room and exclaimed to the other employees about how "hairy" I was. To me this was not only extremely unprofessional, but also incredibly embarrassing, especially because there were other clientele that could hear the employees talk negatively about me. I was also disappointed not to receive an apology from Madina K. Read Less

Recently I went with my Sister to keep her company while she went for a Brazilian waxing. While waiting in the main open salon area I was shocked when the lady who had just performed the waxing proceeded to come out and speak poorly about my sister, her client, to her coworkers. She loudly proclaimed about how "hairy" my sister was. I am shocked with the disregard for client confidentiality, and blatant rudeness that seemed to be so accepted among that specific collection of employees. Targeting women for a natural body state should not be acceptable within an industry that should be meant for uplifting women. Read Less

Quality lashes that last an awesome welcoming staff! The most stunning salon in town- a must see. Always leave very pleased with my lashes. Highly recommend to all ladies looking for lashes/ pedicures! Read Less

I was extremely pleased with my experience today! I had some microblading done and I am thrilled with the results! Tracey is the best of the best. Also the rest of the staff were very kind and friendly. The atmosphere is beautiful and comfortable. Read Less

My gf and I went for a pedicure yesterday and it was amazing! The beautiful decor and coffee served at the beginning made the stay very special! We even brought our own champagne I have booked myself in for a spray tan leading up to my wedding!! Read Less

The most incredible, beautiful, and welcoming salon - there is nowhere else like it in the Okanagan! I've been a client for years and cannot say enough nice things about the girls that work there and how amazing all of the services are. High quality! Highly recommended Read Less

This salon is a stunner!! There's nothing like it in town...it is absolutely beautiful and sparkles- literally. For lashes- I've had mine straight for 5.5 years by Tracey and never been unhappy. I still get compliments daily and when asked where to go this is the only place I'd send you! These lashes make you feel like one beautiful momma 24-7 and way less time to get ready in the morning as no makeup is needed! Full volume experience:) when I need an extra boost I get her to do my brows and a quick spray tan and I'm good to go for any occasion! Read Less

I have been coming to Tracey for lashes and Sara for my nails for two years. I could not be happier with their services and professionalism. The salon is hands down the most beautiful in Kelowna!! I highly recommend them to everyone!!! It is flawless!! I can not say enough good things about this place, the girls are so friendly and welcoming! Read Less