14 Reviews

Crystal Nails & Spa

Kelowna, British Columbia
Reviews
Gigi Foreman
9 Jul 2018
REPORT
They're a very busy salon, even with an appointment I still waited a very long time. But the nail technician I had, she did a good job.
Joanne Lucas
24 May 2018
REPORT
I used to go regularly for pedicures. I always had a fungus infection. I stopped going. The infection cleared up. I got 2 gift certificates for xmas. Used them. Again I have a fungus infection so b... Read More
I used to go regularly for pedicures. I always had a fungus infection. I stopped going. The infection cleared up. I got 2 gift certificates for xmas. Used them. Again I have a fungus infection so bad. Green toe.and it hurts. I will never go back! Strongly Read Less
Jean McRobbie
23 May 2018
REPORT
All friendly and efficient staff . Quality work
Lisa Adlem
20 Mar 2018
REPORT
A bit expensive for a little girl who's polish all came off in 3 days. When we asked for a stencil on her big toes they said No, she was excited to have a flower or palm tree as this pedicure was for... Read More
A bit expensive for a little girl who's polish all came off in 3 days. When we asked for a stencil on her big toes they said No, she was excited to have a flower or palm tree as this pedicure was for a trip to Mexico and a special thing for her. They rush you through so fast and the quality is hard to achieve when they don't take the time to do a good job. Read Less
candice klassen
26 Feb 2018
REPORT
Been going there for 10 yrs. Never a problem...till jan 2017 i got a horrible infection from unsanitary file. I nearly escaped surgery. I went back after healing .showed them photos of my infected nai... Read More
Been going there for 10 yrs. Never a problem...till jan 2017 i got a horrible infection from unsanitary file. I nearly escaped surgery. I went back after healing .showed them photos of my infected nails. They would not take responsibility for this and spoke amonst them selves not in english. I was discreet in telling them as the place was packed i they then refused to even do my nails telling me i was allergic. Very disappointing! Ill never go back. Do my own nails now. Beware girls. Read Less
Mirella Axelson
25 Feb 2018
REPORT
Love Vivian she does a wonderful job
Krista Cross
20 Jul 2017
REPORT
They gave a good pedi...but had to wait for my turn...they overbooked
Esther Kim
13 Jul 2017
REPORT
I heard so many good review of this place that I decided to take a chance. I ended up waiting 30 min until they popped up and ask for my reservation. 5 people were booked for the same time slot. They ... Read More
I heard so many good review of this place that I decided to take a chance. I ended up waiting 30 min until they popped up and ask for my reservation. 5 people were booked for the same time slot. They couldn't find my reservation in their book and claimed loudly that I made an appointment with Vernon Crystal Nail, which I didn't even know that it existed. When I found my call log where I made three phone calls to make an appointment, the lady started to flip out. "I cant find the appointment. It is not in the book" instead of apologying for the mistake and inconveince. Seriously, booking too many people for the same time slot or screwing people's reservation.. that is your store's fault, not mine. A simple apology was all I wanted. But nope, total ignorance and denial of the situation from the staff. Wow. I do not recommend this place at all. With the same price, you can find other pedi places with same quality of service. I will never be back here. Worst worst place ever. Read Less
Bev W.
9 Jul 2017
REPORT
I have been going here since it opened.  However, things are not the same.  The girl who did my pedi and mani is young and inexperienced.  Quality not there yet.  Customer should be told beforehand.  ... Read More
I have been going here since it opened.  However, things are not the same.  The girl who did my pedi and mani is young and inexperienced.  Quality not there yet.  Customer should be told beforehand.  Being on time is important too.  I don't feel as comfortable as I used to.  I won't be returning any time soon. Read Less
Moreen Allison
11 Jun 2017
REPORT
Trina ROCKS. TNX
Jo-Anne von Schleinitz
23 Mar 2017
REPORT
Absolutely love this place! even drive from out of town to specifically come here. The leg massage with the pedicure is so appreciated. Look forward to our next visit!
Renata Ward
7 Aug 2016
REPORT
I don't like that massage at all. It's too abrasive! I "saved" $5 because they didn't want to remove my cuticles. I would rather to pay $5, have no massage and have my nails and toenails properly don... Read More
I don't like that massage at all. It's too abrasive! I "saved" $5 because they didn't want to remove my cuticles. I would rather to pay $5, have no massage and have my nails and toenails properly done. Read Less
Katrina S.
10 Sep 2014
REPORT
Excellence pedicure! No appointment necessary, comfortable chair, great leg massage and a good color selection.
Pamela S.
29 Aug 2013
REPORT
Well after a long walk down hwy 97, on way to airport since google took me the wrong direction, then having to walk back to the real location. I showed up for my appt 30 min late. I understand I'm lat... Read More
Well after a long walk down hwy 97, on way to airport since google took me the wrong direction, then having to walk back to the real location. I showed up for my appt 30 min late. I understand I'm late, but you think after an 1.5hr of walking they would be more incline to helping a girl out. Apparently  not. Needless to say I did not have my nails done, nor would I ever return. Read Less
Book an Appointment
Online booking unavailable
Please call
(778) 478-0691
2463 Highway 97 North
Kelowna British Columbia V1X 4J2
Business Hours
Monday
Mon
10:00AM-18:00PM
Tuesday
Tue
10:00AM-18:00PM
Wednesday
Wed
10:00AM-18:00PM
Thursday
Thu
10:00AM-18:00PM
Friday
Fri
10:00AM-18:00PM
Saturday
Sat
10:00AM-18:00PM
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CLAIM IT HERE
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Crystal Nails & Spa

Kelowna, British Columbia
(14)
2463 Highway 97 North
Kelowna British Columbia V1X 4J2
Monday
10:00AM-18:00PM
Tuesday
10:00AM-18:00PM
Wednesday
10:00AM-18:00PM
Thursday
10:00AM-18:00PM
Friday
10:00AM-18:00PM
Saturday
10:00AM-18:00PM
Gigi Foreman
9 Jul 2018
REPORT
They're a very busy salon, even with an appointment I still waited a very long time. But the nail technician I had, she did a good job.
Joanne Lucas
24 May 2018
REPORT
I used to go regularly for pedicures. I always had a fungus infection. I stopped going. The infection cleared up. I got 2 gift certificates for xmas. Used them. Again I have a fungus infection so b... Read More
I used to go regularly for pedicures. I always had a fungus infection. I stopped going. The infection cleared up. I got 2 gift certificates for xmas. Used them. Again I have a fungus infection so bad. Green toe.and it hurts. I will never go back! Strongly Read Less
Jean McRobbie
23 May 2018
REPORT
All friendly and efficient staff . Quality work
Lisa Adlem
20 Mar 2018
REPORT
A bit expensive for a little girl who's polish all came off in 3 days. When we asked for a stencil on her big toes they said No, she was excited to have a flower or palm tree as this pedicure was for... Read More
A bit expensive for a little girl who's polish all came off in 3 days. When we asked for a stencil on her big toes they said No, she was excited to have a flower or palm tree as this pedicure was for a trip to Mexico and a special thing for her. They rush you through so fast and the quality is hard to achieve when they don't take the time to do a good job. Read Less
candice klassen
26 Feb 2018
REPORT
Been going there for 10 yrs. Never a problem...till jan 2017 i got a horrible infection from unsanitary file. I nearly escaped surgery. I went back after healing .showed them photos of my infected nai... Read More
Been going there for 10 yrs. Never a problem...till jan 2017 i got a horrible infection from unsanitary file. I nearly escaped surgery. I went back after healing .showed them photos of my infected nails. They would not take responsibility for this and spoke amonst them selves not in english. I was discreet in telling them as the place was packed i they then refused to even do my nails telling me i was allergic. Very disappointing! Ill never go back. Do my own nails now. Beware girls. Read Less
Mirella Axelson
25 Feb 2018
REPORT
Love Vivian she does a wonderful job
Krista Cross
20 Jul 2017
REPORT
They gave a good pedi...but had to wait for my turn...they overbooked
Esther Kim
13 Jul 2017
REPORT
I heard so many good review of this place that I decided to take a chance. I ended up waiting 30 min until they popped up and ask for my reservation. 5 people were booked for the same time slot. They ... Read More
I heard so many good review of this place that I decided to take a chance. I ended up waiting 30 min until they popped up and ask for my reservation. 5 people were booked for the same time slot. They couldn't find my reservation in their book and claimed loudly that I made an appointment with Vernon Crystal Nail, which I didn't even know that it existed. When I found my call log where I made three phone calls to make an appointment, the lady started to flip out. "I cant find the appointment. It is not in the book" instead of apologying for the mistake and inconveince. Seriously, booking too many people for the same time slot or screwing people's reservation.. that is your store's fault, not mine. A simple apology was all I wanted. But nope, total ignorance and denial of the situation from the staff. Wow. I do not recommend this place at all. With the same price, you can find other pedi places with same quality of service. I will never be back here. Worst worst place ever. Read Less
Bev W.
9 Jul 2017
REPORT
I have been going here since it opened.  However, things are not the same.  The girl who did my pedi and mani is young and inexperienced.  Quality not there yet.  Customer should be told beforehand.  ... Read More
I have been going here since it opened.  However, things are not the same.  The girl who did my pedi and mani is young and inexperienced.  Quality not there yet.  Customer should be told beforehand.  Being on time is important too.  I don't feel as comfortable as I used to.  I won't be returning any time soon. Read Less
Moreen Allison
11 Jun 2017
REPORT
Trina ROCKS. TNX
Jo-Anne von Schleinitz
23 Mar 2017
REPORT
Absolutely love this place! even drive from out of town to specifically come here. The leg massage with the pedicure is so appreciated. Look forward to our next visit!
Renata Ward
7 Aug 2016
REPORT
I don't like that massage at all. It's too abrasive! I "saved" $5 because they didn't want to remove my cuticles. I would rather to pay $5, have no massage and have my nails and toenails properly don... Read More
I don't like that massage at all. It's too abrasive! I "saved" $5 because they didn't want to remove my cuticles. I would rather to pay $5, have no massage and have my nails and toenails properly done. Read Less
Katrina S.
10 Sep 2014
REPORT
Excellence pedicure! No appointment necessary, comfortable chair, great leg massage and a good color selection.
Pamela S.
29 Aug 2013
REPORT
Well after a long walk down hwy 97, on way to airport since google took me the wrong direction, then having to walk back to the real location. I showed up for my appt 30 min late. I understand I'm lat... Read More
Well after a long walk down hwy 97, on way to airport since google took me the wrong direction, then having to walk back to the real location. I showed up for my appt 30 min late. I understand I'm late, but you think after an 1.5hr of walking they would be more incline to helping a girl out. Apparently  not. Needless to say I did not have my nails done, nor would I ever return. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know