All the wrong vibes!👎Their customer service needs a lot of improvement. The receptionist was friendly, but the managing staff has a ways to go..😨 The woman in charge (giving orders) was extremely UNFRIENDLY which made for the most uncomfortable atmosphere. For that reason alone, I would never go back. 🚫 The girls working on my feet did an alright job. They had trouble with the simple design I asked for. But I'm gracious enough to let things go that aren't of major significance. Lucky for them I wasn't finicky. If you're a perfectionist, steer clear. Also note: they are so busy and rushed, it will100% effect the quality of service they provide. The girl working on me didn't have enough time to finish my pedicure, she was ordered to ditch me..to which a second girl had to step in and had to now try and recreate the design the first girl had done..😩 Needless to say, it was a mess! And this time, I did say something. On top of that I still had nail polish smudged on the edges of my toe. Sloppy job... So my advice to potential customers: if you want a drive thru type of service, this is the perfect place for you. 👌 Because you WILL get what you pay for. And also note: they don't accept credit cards! Which would have been really helpful information to know beforehand! 🙄 And would have avoided awkward interactions at the till. Fix it, Excel Nails! 👐 Put up a big sign. And/or train your receptionists to let customers know who book in advance or customers who walk in. Just fix it. Don't wait until the end, and in turn put your valued customers in an awkward position. Read Less

Excel nails is the place to get your nails done in Kamloops. Vanessa, Karen, Annie, and Ming are my favourites. The staff are friendly, gentle, and help you choose designs, shades, and trendy styles when in need. The prices are great for the quality of the product and are more than accommodating with their bookings. Read Less

Paid $50 for shellac polish, 7 days later they're chipped and discolored. Never had this problem before and I'm not rough on my nails either as I like yo preserve them and normally keep the same polish for 4 weeks. :( Read Less

I was introduced to excel nails by my friend. The first time I was there, it was the guy who made my nails and it did not even last up to a week, I tried the 2nd time and the girl I think Karen or Veronica (they look alike) did a good job. I decided to book another appointment and requested that I do not want the guy to fix my nails, I went in and he was the one who ended up doing them. I was very upset plus the pedicure section with one of the ladies was wack. They are friendly people in the store but I dont think I will be going there again. As they are more of getting u all rushed since they are very busy, than doing a good job as a result of the fact that they have lots of customers. Therefore your nails end up not properly done. There was no apologies or anything, it was a bad experience for me. Read Less

Great service, no complaints. Friendly staff and clean salon. I've tried gels at other salons in Kamloops and find the gel they use here strong and lasts well. Plus you're in and out quickly. Coming from a big city it's nice to find the same quality in a smaller city. Read Less

Love the experience here, both my fiancé and I. Yes there are tons of salons in the area, but we've found their services and staff have always been friendly, prompt and very professional. You also get a good laugh too! Would absolutely recommend! Read Less

After talking to a licensed tech at another salon, I'm realizing now that every time I've paid for gel nails, which I've done so many times at this establishment, they've just charged me extra money but still gave me acrylic nails! And any time I've come in and gotten a fill they grind the nail so far down they start hitting my natural nail which causes me so much pain. You can see the red marks through the filled nails after they ground it down. Totally unacceptable to falsely advertise and up charge for something that no one's getting! Wish I could get back all the money I've wasted here :( Read Less

Not impressed!! Went in for set of nails for Christmas party!! The guy was very distracted don't do the normal prep on nails! As well less then a week later they were Chipping and pealing off!! NEVER has that happened before will not be going back! Read Less