I went here just today to get a refill. The moment I came in, They looked like they were annoyed by my presence, was rude towards me (however, they talk really nicely to the white clients). I was aski... Read More
I went here just today to get a refill. The moment I came in, They looked like they were annoyed by my presence, was rude towards me (however, they talk really nicely to the white clients). I was asking a few questions and they seemed to be annoyed that I was asking(especially the manager/owner)Apparently, you have to have the nails intact in order for it to be considered "refill". I did not know that as this was just my second time there. They promised me last time that it will only cost me $37. I was willing to bite the bullet because I wanted it for the holidays. The lady that was doing my nails was yanking my fingers but I was shaking it off, although when she said it would be $60, I said oh, I though it was $45? and then the manager/owner started to cut me off saying rudely It's up to you, $60,55,45! Like I was bothering her. I broke down and cried at that point because I have felt it the moment I entered that vicinity. I WAS A MINORITY. Every client in that room was white. The worst part is, the other clients were butting in that "I have been here for years and they have never been rude towards me!". First off, mind your own business (the manager was asking for sympathy from them). Second of all, the customer is always right. I WAS IN TEARS. She kept yelling at me. One of the clients right next to me even said, at least empathize. You should say sorry. When your client is consoling your other client and you keep arguing, THERE IS A HUGE PROBLEM.The worst part is, she made me pay $10 for the acrylic that was not finished at all. And by the way, she made me feel like I don't have money the way she was talking to me. It's the principle. I even said I will pay anything just to be away from this place! If you are not aware, there is a discrimination that happens in the Asian community, when you are darker skinned, they treat you like crap--exactly how I was treated today because of my skin colour.To white people who likes butting in in situations like this, You are not a minority, you will never be a minority, and you will never understand what and how discrimination, prejudice and racism affects us,EVER. So please stop fuelling the fire in situations like this. Thanks. Read Less