My daughter and I went to this salon for manicures and pedicures. We have been there a couple of times before. Each time we have enjoyed the salon less due to the impolite staff. They speak amongst themselves in a foreign language like you are not even there. Not customer-friendly when you ignore the person in front of you. My daughter's shellac polish chipped within 2 days and when she went back they did a poor quality job to re-do the 2 nails. Read Less

Since the first week I spent in Coquitlam from moving here this is the only salon I will go to. TRISH AND THE OWNER ARE AMAZING. They are my go-to girls but if they arent available the young lady behind Trish is amazing as well. They always listen to what Im wanting and if something is not my favorite they have patience with you and work with you to get to what you are looking for! Amazing prices. From how many people go to this salon I was amazed when they remembered me. Its such an amazing feeling having a great connection with you nail tech. Most of the times I just leave the color choice up to them! Read Less

I have been a client with Candy Shop since the doors opened. You ladies have always given me great respect and great service. Don't worry about bad reviews. You can't please them all. Furthermore there is two sides to every story. These comments only express one side. Customer service can be difficult so I want to encourage you and display that Candy Shop is doing great things in Euclid OH. These ladies are good they are always booked to capacity with their clients by appointment and most of the time they still try to accommodate everyone that walks through the door. Continue to do your very best ....... You ladies are AWESOME! Read Less

Scheduled mani pedis on $42 deal. The scheduling call was itself unpleasant due to the attitude of the manager. Her tone and attitude essentially indicate that a new customer is an unpleasant annoyance rather than a welcome, paying, guest. Thus, the fact that the mani shellac was an additional $20 each was not made clear. And any attempt I made to clarify the details of my reservation was met with increasing impatience and unpleasantness.When I entered the salon for the appointment I was told, brusquely and impatiently, to sit and wait. When my guests arrived, more confusion ensued as I tried to make sure we would all be given the same treatments. Slightly worse tone and behaviour than on the phone.The pedis went well. All the girls were attentive and careful. Though the older female manager kept interrupting to speak with them aggressively. But the real hell began with the mani. The girl I was given had essentially zero communication skills. She was extremely rough, aggressive, and bossy in a way that is far past any acceptable norm. Her treatment of my hands was rough, fast, and bewildering. She was not happy with my colour choice and I ended up accepting her colour choice, which I'm not happy with. But there really was no room for a reasonable discussion. The polish is far too thick and the process was extremely stressful and painful. I kept thinking it was me but after a day with the mani, my nail beds are swollen and painful, there are several very bad bleeding cuticle cuts, and a lot of the skin around my fingers has jagged cuts leaving my skin uneven and coated with polish (that the girl tried to wipe off throughout with the sharp edge of her nail (ouch)).I absolutely cannot recommend this place. I wish I could. Some of the girls are wonderful and sweet and I want them to have stable, happy employment. But the stress of dealing with this manager, and the danger of getting the wrong person (nevermind the real risk of infection to your cuticles due to the extremely aggressive cutting methods), is just too high. I may never get another manicure again. Read Less

I've gone there before and had a fine experience. I went today for the deluxe pedicure. I'm pretty sure the lady was new because it took her an hour and a half. She forgot to do the hot stone massage and when I asked her if she was going to do it she said "yeah" but didn't look like she understood me. When it was time to pay I said " I asked for the deluxe but never got the hot stones". She said she did it but I think I would of remembered that. I've had hot stone massages before and they almost burn so it's usually memorable! She also asked what foot I wanted my design on, don't people get designs on both feet usually? She messed up my flower and had to re-do it. Also the water was cold. She added a little bit of warm water when I told her it was chilly but not enough. Never going back! Read Less

The best place for nails in the tri-cities, hands down. I have been going to this location for 4 years, and always get a ton of compliments on my nails. I get mine done by the (owner/manager?) - the lovely lady that answers the phone. She's been my go to girl - always willing to fit me in in an emergency, or last minute! I love herRead Less

This salon  has been my go-to place for three years now. I have used  several salons in the tri-cities area and find this one to be the best for my gel nails -- they last, without pealing for well over a month. I have had my nails done - gels and pedi - before vacationing to Mexico for 14 days, and my nails looked as fabulous when I came back, as they did when I left -- and they took a beating, walking in the sand, playing in the surf... swimming, boogie boarding etc. They also take short notice appointments.Regarding the rudeness mentioned below. I never have seen it that way - I see it as a cultural difference, and as I don't know what they are saying, I cannot assume -- they are talking about me. Doing so, would mean I was highly insecure. But then again, I am not there to chat -- I just want my nails done, and done right.I am not sure what the woman's name is that does mine, which happens to be the one in the photo below, but I can assure anyone wanting a thorough job on their nails to go to her. She is who I insist on, when I go to the salon.  She turns your hand around to various angles to ensure the nails are even, and really takes her time. Very professional at what she does. Don't expect to be entertained though - if you want entertainment, perhaps bringing along some earphones and watching a soap, or some other drama on your cell...  would be a good idea.I find this salon to be very accommodating, very thorough, and would highly recommend it - and her. She generally answers the phone, I believe she is the manager. Cheers! Read Less