12 Reviews

Q-Nails

St. Albert, Alberta
Reviews
Kathy
29 Jun 2018
REPORT
I went here for a gel mani-pedi on my birthday. The pedi turned out OK but I was surprised when half way through my mani she said it was an extra $15 to do the cuticles. This is my first experience ... Read More
I went here for a gel mani-pedi on my birthday. The pedi turned out OK but I was surprised when half way through my mani she said it was an extra $15 to do the cuticles. This is my first experience being charged extra it's always included everywhere I go. She also rushed drying my nails under the light and didn't leave them until the timer was finished. As a result they have chipped and the sides are "lifting". I was here before and had a great mani/pedi - same services but it cost less - go figure!! I won't be back. There are far to many salons around to have to put up with poor quality. Read Less
Kylie Stone
20 May 2018
REPORT
This place usually get’s pretty busy during the summer time so there’s an expected wait time if you are doing walk ins. Overall I am always satisfied when they are done!
Emily Woods
13 May 2018
REPORT
This nail salon is alright, they do a pretty decent job with my manicure and pedicure. The price was pretty good. But my only problem is that the staff isn't fluent with English, so it is a little bit... Read More
This nail salon is alright, they do a pretty decent job with my manicure and pedicure. The price was pretty good. But my only problem is that the staff isn't fluent with English, so it is a little bit harder to have a conversation with them but still over all a pretty decent place. Read Less
Tyler Vandepolder
29 Apr 2018
REPORT
My mom and fiance took me out on my birthday for my first ever pedicure. The $60 they spent on me wasn't worth it at all. It wasn't relaxing at all, there was no massage even though the spa option was... Read More
My mom and fiance took me out on my birthday for my first ever pedicure. The $60 they spent on me wasn't worth it at all. It wasn't relaxing at all, there was no massage even though the spa option was selected and paid for. I feel like I could of accomplished the same job at home with a foot file, nail clippers and foot lotion. They even left rough spots. My fiance also got a manicure and one week later one of her nails just fell off for no reason. Staff is also very pushy. Massage chairs suck. Read Less
Dms Dms
29 Apr 2018
REPORT
Awful nail salon. Went here for a new set of acrylic nails costing me 70$ Plus tip, she rushed my appt taking only 30 mins for the full set. The nails tips were put on crooked resulting in my nail bre... Read More
Awful nail salon. Went here for a new set of acrylic nails costing me 70$ Plus tip, she rushed my appt taking only 30 mins for the full set. The nails tips were put on crooked resulting in my nail breaking off in only one week. Also got the “spa” pedicure that also cost 70$ which was rushed as well with no massage whatsoever. Read Less
Charlotte
6 Apr 2018
REPORT
Q-Nails overall is a fantastic nail salon and it is one of the best in the St. Albert and Edmonton area. Even though it has a few negatives like how some of the staff doesn't English fluently but it i... Read More
Q-Nails overall is a fantastic nail salon and it is one of the best in the St. Albert and Edmonton area. Even though it has a few negatives like how some of the staff doesn't English fluently but it isn't a big problem because they always understand in the end what my request is. Also the mall can get pretty hectic sometimes, but Q-Nails still try their best to make their customers feel welcome and enjoying their time in there. Q-nails has a marvelous staff, they are nice and respectfully and they do a high quality job on your request. I think Q-Nails's location is great because not only can you get a fantastic nail job done, it is also in a awesome mall, where you can shop as well! Read Less
Shayla Watt
2 Apr 2018
REPORT
Got my nails done here a few times and they always suck or hurt my nails just came and got a pedi while passing through the mall and they don't give any type of massage unless you get a spa package. M... Read More
Got my nails done here a few times and they always suck or hurt my nails just came and got a pedi while passing through the mall and they don't give any type of massage unless you get a spa package. My pedicure was not relaxing or worth the money Read Less
Wanda Mccormack
9 Aug 2017
REPORT
Me and my daughter went there and got a pedicure the girl I got made the back of my feet bleed she said no that didn't happen the only thing .she offered was to rinse my feet off with water and that ... Read More
Me and my daughter went there and got a pedicure the girl I got made the back of my feet bleed she said no that didn't happen the only thing .she offered was to rinse my feet off with water and that it. Still charged full price . Read Less
Amanda Mccormack
9 Aug 2017
REPORT
I had a terrible experience here, I used to love going there but now there is new management. They fried Jenny an all the girls that worked there and hired on a bunch of new girls. They trained them a... Read More
I had a terrible experience here, I used to love going there but now there is new management. They fried Jenny an all the girls that worked there and hired on a bunch of new girls. They trained them and had them doing nails that same day as training. Those girl do not know what they are doing. The lady I had rush threw my nails as fast as she can. She cut me made me bleed got her finger stuck to my finger with the glue and ripped off my skin making me bleed when she pulled her finger off. My fingers felt like they were burning she didn't even cut my nails before she put the fake nails on and the fake arcylic nail wasn't even covering my nail completely. They were thick and bumby and I was very upset. I went back and asked them to take them off and to refund me and she refused to refund me or even take the nails off she also over charged me $75 I asked her why was it so expensive and she said that's their original price mean while right on their pricing menu said $60 and she didn't even know that because she was new there. They had dirty towels every were and were not very sanatary at all. Read Less
Cody Johnson
10 Jun 2017
REPORT
I'm speaking on behalf of my girlfriend because this is ridiculous. She went in and originally got her nails done with gel, painted with some black and some colour changing polish. Picked her up at th... Read More
I'm speaking on behalf of my girlfriend because this is ridiculous. She went in and originally got her nails done with gel, painted with some black and some colour changing polish. Picked her up at the mall and noticed that every nail was different in angle, sharpness, and thickness. We discussed her calling and telling them she needs them fixed. She calls and they book her in, they asked what colours and they said ok sure! She goes in again and they don't have either colour she first got. Why ask and confirm if you're not gonna use it? So then she gets these colours and on top of not being much better two of her nails have already broke off from the smallest of interactions. This is all after $85 and she's worse off than if she didn't go there at all. What a joke. Read Less
Kathy Sargent
2 Apr 2017
REPORT
Jenny has been doing my nails for about a year and she does a great job. Q Nails is my choice for nails and pedicures. Clean and very friendly.
Melissa Land
14 Mar 2017
REPORT
I have been going to QNails for a few months now for Acrylic nails and it has been okay but not awesome. My nails are always a tad off but I just went with it. However, 2 weeks ago, I went to get th... Read More
I have been going to QNails for a few months now for Acrylic nails and it has been okay but not awesome. My nails are always a tad off but I just went with it. However, 2 weeks ago, I went to get them fixed as they kept falling off (2 wks after getting them done) and I got a new girl who did not do a good job. They are crooked, not even and she acted like was unsure of herself. Then later on that night, 4 of us went for pedicures and it was ridiculous. She cut me which took 10 minutes to stop the bleeding, they painted flowers on our 2 x 9 year old girls toes without asking us then charged us, they kept hitting my friend's blisters when they were obvious to the eye, once they put the paraffin wax on, they left us for 20 minutes and it was dead. Terrible service and I will never go there again! ML St. Albert Read Less
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(780) 459-9666
375 Saint Albert Trail
St. Albert Alberta T8N 3K8
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Q-Nails

St. Albert, Alberta
(12)
375 Saint Albert Trail
St. Albert Alberta T8N 3K8
Kathy
29 Jun 2018
REPORT
I went here for a gel mani-pedi on my birthday. The pedi turned out OK but I was surprised when half way through my mani she said it was an extra $15 to do the cuticles. This is my first experience ... Read More
I went here for a gel mani-pedi on my birthday. The pedi turned out OK but I was surprised when half way through my mani she said it was an extra $15 to do the cuticles. This is my first experience being charged extra it's always included everywhere I go. She also rushed drying my nails under the light and didn't leave them until the timer was finished. As a result they have chipped and the sides are "lifting". I was here before and had a great mani/pedi - same services but it cost less - go figure!! I won't be back. There are far to many salons around to have to put up with poor quality. Read Less
Kylie Stone
20 May 2018
REPORT
This place usually get’s pretty busy during the summer time so there’s an expected wait time if you are doing walk ins. Overall I am always satisfied when they are done!
Emily Woods
13 May 2018
REPORT
This nail salon is alright, they do a pretty decent job with my manicure and pedicure. The price was pretty good. But my only problem is that the staff isn't fluent with English, so it is a little bit... Read More
This nail salon is alright, they do a pretty decent job with my manicure and pedicure. The price was pretty good. But my only problem is that the staff isn't fluent with English, so it is a little bit harder to have a conversation with them but still over all a pretty decent place. Read Less
Tyler Vandepolder
29 Apr 2018
REPORT
My mom and fiance took me out on my birthday for my first ever pedicure. The $60 they spent on me wasn't worth it at all. It wasn't relaxing at all, there was no massage even though the spa option was... Read More
My mom and fiance took me out on my birthday for my first ever pedicure. The $60 they spent on me wasn't worth it at all. It wasn't relaxing at all, there was no massage even though the spa option was selected and paid for. I feel like I could of accomplished the same job at home with a foot file, nail clippers and foot lotion. They even left rough spots. My fiance also got a manicure and one week later one of her nails just fell off for no reason. Staff is also very pushy. Massage chairs suck. Read Less
Dms Dms
29 Apr 2018
REPORT
Awful nail salon. Went here for a new set of acrylic nails costing me 70$ Plus tip, she rushed my appt taking only 30 mins for the full set. The nails tips were put on crooked resulting in my nail bre... Read More
Awful nail salon. Went here for a new set of acrylic nails costing me 70$ Plus tip, she rushed my appt taking only 30 mins for the full set. The nails tips were put on crooked resulting in my nail breaking off in only one week. Also got the “spa” pedicure that also cost 70$ which was rushed as well with no massage whatsoever. Read Less
Charlotte
6 Apr 2018
REPORT
Q-Nails overall is a fantastic nail salon and it is one of the best in the St. Albert and Edmonton area. Even though it has a few negatives like how some of the staff doesn't English fluently but it i... Read More
Q-Nails overall is a fantastic nail salon and it is one of the best in the St. Albert and Edmonton area. Even though it has a few negatives like how some of the staff doesn't English fluently but it isn't a big problem because they always understand in the end what my request is. Also the mall can get pretty hectic sometimes, but Q-Nails still try their best to make their customers feel welcome and enjoying their time in there. Q-nails has a marvelous staff, they are nice and respectfully and they do a high quality job on your request. I think Q-Nails's location is great because not only can you get a fantastic nail job done, it is also in a awesome mall, where you can shop as well! Read Less
Shayla Watt
2 Apr 2018
REPORT
Got my nails done here a few times and they always suck or hurt my nails just came and got a pedi while passing through the mall and they don't give any type of massage unless you get a spa package. M... Read More
Got my nails done here a few times and they always suck or hurt my nails just came and got a pedi while passing through the mall and they don't give any type of massage unless you get a spa package. My pedicure was not relaxing or worth the money Read Less
Wanda Mccormack
9 Aug 2017
REPORT
Me and my daughter went there and got a pedicure the girl I got made the back of my feet bleed she said no that didn't happen the only thing .she offered was to rinse my feet off with water and that ... Read More
Me and my daughter went there and got a pedicure the girl I got made the back of my feet bleed she said no that didn't happen the only thing .she offered was to rinse my feet off with water and that it. Still charged full price . Read Less
Amanda Mccormack
9 Aug 2017
REPORT
I had a terrible experience here, I used to love going there but now there is new management. They fried Jenny an all the girls that worked there and hired on a bunch of new girls. They trained them a... Read More
I had a terrible experience here, I used to love going there but now there is new management. They fried Jenny an all the girls that worked there and hired on a bunch of new girls. They trained them and had them doing nails that same day as training. Those girl do not know what they are doing. The lady I had rush threw my nails as fast as she can. She cut me made me bleed got her finger stuck to my finger with the glue and ripped off my skin making me bleed when she pulled her finger off. My fingers felt like they were burning she didn't even cut my nails before she put the fake nails on and the fake arcylic nail wasn't even covering my nail completely. They were thick and bumby and I was very upset. I went back and asked them to take them off and to refund me and she refused to refund me or even take the nails off she also over charged me $75 I asked her why was it so expensive and she said that's their original price mean while right on their pricing menu said $60 and she didn't even know that because she was new there. They had dirty towels every were and were not very sanatary at all. Read Less
Cody Johnson
10 Jun 2017
REPORT
I'm speaking on behalf of my girlfriend because this is ridiculous. She went in and originally got her nails done with gel, painted with some black and some colour changing polish. Picked her up at th... Read More
I'm speaking on behalf of my girlfriend because this is ridiculous. She went in and originally got her nails done with gel, painted with some black and some colour changing polish. Picked her up at the mall and noticed that every nail was different in angle, sharpness, and thickness. We discussed her calling and telling them she needs them fixed. She calls and they book her in, they asked what colours and they said ok sure! She goes in again and they don't have either colour she first got. Why ask and confirm if you're not gonna use it? So then she gets these colours and on top of not being much better two of her nails have already broke off from the smallest of interactions. This is all after $85 and she's worse off than if she didn't go there at all. What a joke. Read Less
Kathy Sargent
2 Apr 2017
REPORT
Jenny has been doing my nails for about a year and she does a great job. Q Nails is my choice for nails and pedicures. Clean and very friendly.
Melissa Land
14 Mar 2017
REPORT
I have been going to QNails for a few months now for Acrylic nails and it has been okay but not awesome. My nails are always a tad off but I just went with it. However, 2 weeks ago, I went to get th... Read More
I have been going to QNails for a few months now for Acrylic nails and it has been okay but not awesome. My nails are always a tad off but I just went with it. However, 2 weeks ago, I went to get them fixed as they kept falling off (2 wks after getting them done) and I got a new girl who did not do a good job. They are crooked, not even and she acted like was unsure of herself. Then later on that night, 4 of us went for pedicures and it was ridiculous. She cut me which took 10 minutes to stop the bleeding, they painted flowers on our 2 x 9 year old girls toes without asking us then charged us, they kept hitting my friend's blisters when they were obvious to the eye, once they put the paraffin wax on, they left us for 20 minutes and it was dead. Terrible service and I will never go there again! ML St. Albert Read Less
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