22 Reviews

Q Nails Ltd

Sherwood Park, Alberta
Reviews
Jennifer Eckel
26 May 2018
REPORT
Terrible experience. Save yourself from reading the lengthy post and just NEVER GO HERE! I called to complain about shellac being all over my cuticles and smears up my leg as well. The shape was awful... Read More
Terrible experience. Save yourself from reading the lengthy post and just NEVER GO HERE! I called to complain about shellac being all over my cuticles and smears up my leg as well. The shape was awful, she cut almost the entire free edge off of all my toes. So I asked the girl I talked to about waiting a week to get them redone so we had a bit more nail to work with. She told me normally they do it right away, yet she still agreed it is fine for me to wait a week. Less than 10 minutes later the woman who did my pedi had called my phone back and immediately was giving me attitude, telling me I was absolutely not able to wait a week and I had to come in today or tomorrow to have it redone. I bring up the fact she got shellac all up my legs, she laughs again at me and starts gossiping about it to her coworkers. “Hahaha she’s saying I got it all up her legs.” This alone is extremely innappropriate so now I’m actually upset, I ask her if she thinks I’m lying since why would I lie about her getting shellac up my legs. She blatantly told me I was obviously lying and demanded I come down right now to show her. So I did, when I returned she was nowhere to be found, and the poor girl who originally answered my call had to redo this woman’s poor work and handle an upset customer who was just verbally attacked over the phone. I’m surprised this place is still open. Read Less
TINA S
12 May 2018
REPORT
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a se... Read More
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a set so bad as the ones I got from here. It basically looked like it was the first time they had ever done nails before. Shape was crooked, polish was all over the place and streaky. When I went in to just simply show them, the lady didn’t even look at them to see what was wrong and automatically said they couldn’t fix them. When I called and asked to speak to the manager, she said the girl there had “looked and there was nothing wrong with them” and that it’s chipping because I was picking at it. Excuse me??? Tried to turn it around on me like it’s MY fault?! Such a joke. Going out of town this evening so it would have been nice to have some decent looking nails, so thank god for Jens nails in Sherwood park who helped out right away and fixed them for me. Never would refer anyone here. Beware! Read Less
CRISTINA S
12 May 2018
REPORT
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a se... Read More
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a set so bad as the ones I got from here. It basically looked like it was the first time they had ever done nails before. Shape was crooked, polish was all over the place and streaky. When I went in to just simply show them, the lady didn’t even look at them to see what was wrong and automatically said they couldn’t fix them. When I called and asked to speak to the manager, she said the girl there had “looked and there was nothing wrong with them” and that it’s chipping because I was picking at it. Excuse me??? Tried to turn it around on me like it’s MY fault?! Such a joke. Going out of town this evening so it would have been nice to have some decent looking nails, so thank god for Jens nails in Sherwood park who helped out right away and fixed them for me. Never would refer anyone here. Beware! Read Less
Valerie Roy
28 Mar 2018
REPORT
Ever since I tried this qnails I vow to never go anywhere else. Pricilla does a great job and they always do them exactly the way I ask. Very friendly. I had a nail break and I went to the manning qna... Read More
Ever since I tried this qnails I vow to never go anywhere else. Pricilla does a great job and they always do them exactly the way I ask. Very friendly. I had a nail break and I went to the manning qnail to get it fixed and I recomend to stay away from there. She was SO rough getting my nail off I was in tears and she just didn’t stop when I said it hurt, then she painted it a totally different shade then the rest of them. No one can speak English neither, definitely won’t make that mistake again and will stay with this location. Read Less
Kathy Elder
22 Mar 2018
REPORT
I have been getting my nails done here for the past four years. Every time I am there I am greeted and treated exceptionally well. I would recommend this place to everyone, excellent service and quali... Read More
I have been getting my nails done here for the past four years. Every time I am there I am greeted and treated exceptionally well. I would recommend this place to everyone, excellent service and quality. Read Less
Kim McBride
14 Mar 2018
REPORT
Customer service is horrible. Not friendly at all. Have been 4 times now. Pedicures and acrylic nails. The 'nicer' woman did my nails today, but did a horrible job. I was giving them the benefit of th... Read More
Customer service is horrible. Not friendly at all. Have been 4 times now. Pedicures and acrylic nails. The 'nicer' woman did my nails today, but did a horrible job. I was giving them the benefit of the doubt, because they are close to me. But after the bad job today, they have lost my business. Read Less
carmen washburn
25 Feb 2018
REPORT
You ladies must have the wrong location...I've been getting my nails done here (Summerside location) for years. Always friendy, helpful and professional service!
anna6189
5 Jan 2018
REPORT
I had a very unpleasant experience. The lady kept yelling at me asking to relax my arm and kept pulling my fingers. Seems like those two ladies have issues in their life as they always look upset and ... Read More
I had a very unpleasant experience. The lady kept yelling at me asking to relax my arm and kept pulling my fingers. Seems like those two ladies have issues in their life as they always look upset and can't even smile. I went there twice and will never go there again. No wonder the place is always empty. Hope those ladies find some peace in their life so they can treat their customers nicely otherwise, they better close the store. Read Less
Tammy Dennahower
11 Apr 2017
REPORT
Got a set of gel nails 4 days ago and the colour and top coat is peeling off. I have not even done anything to have caused this. I am now out of town and can't even get them fixed. So frustrated. So m... Read More
Got a set of gel nails 4 days ago and the colour and top coat is peeling off. I have not even done anything to have caused this. I am now out of town and can't even get them fixed. So frustrated. So much for nice nails for the wedding. Read Less
Kevin J
14 Jan 2017
REPORT
One of the best pedicure I've had in a long time.
Kevin Johnstone
13 Jan 2017
REPORT
Fast waxing service. No burning, chaffing or mess. Also the best pedicure I've had in a long time.
Nicole Peddle
28 Dec 2016
REPORT
Horrible. Went in for a brow wax and she dropped hot wax on my eyelid and immediately pulled it off. Absolutely nasty experience. My eyelid is bruised and chafed from it. It was my second time there.... Read More
Horrible. Went in for a brow wax and she dropped hot wax on my eyelid and immediately pulled it off. Absolutely nasty experience. My eyelid is bruised and chafed from it. It was my second time there. Both times I had the same thing happen. Not impressed. Definitely will NOT be going there again. Read Less
Google U
25 Nov 2016
REPORT
Excellent customer experience! I did a bit of research before going in and had gotten mixed reviews of this place, but I took a chance and went! My friends giving their recommended experience to be in... Read More
Excellent customer experience! I did a bit of research before going in and had gotten mixed reviews of this place, but I took a chance and went! My friends giving their recommended experience to be incredible and online reviews saying it was terrible! Well you can't please everyone right? 100% please with their work while making you beautiful! Read Less
Laurie Brown
24 Nov 2016
REPORT
Excellent customer experience! I went in for a nail fill and had chosen a popular design. The tech explained about the design I had chosen through her experience about the colour having a possibilit... Read More
Excellent customer experience! I went in for a nail fill and had chosen a popular design. The tech explained about the design I had chosen through her experience about the colour having a possibility of chipping, and asked me if I was okay with it. I am glad she shared her experience with me because I did head back a couple days to show her the results. She fixed my nails with no issue. Before having that experience I did a bit of researching and had gotten mixed reviews of this place. My friends giving their recommended experience to be incredible and online reviews saying it was terrible! Well you can't please everyone right? 100% please with their work while making you beautiful! Read Less
Tricia K
22 Oct 2016
REPORT
First the owner always parks her big SUV right in front of the door. Those spots are for customers, not you.Second, they couldn't care less about your business. You walk in and there is no pleasantrie... Read More
First the owner always parks her big SUV right in front of the door. Those spots are for customers, not you.Second, they couldn't care less about your business. You walk in and there is no pleasantries just very militant like questions and instructions. Been a number of times and swear I won't go back and this time enough is enough. You need to learn any sort of customer service skills Read Less
Johanna Stauffer
20 Sep 2016
REPORT
If I could rate 0/5 I would. This was the worst service and worst pedicure I've ever had. When I walked in all three employees were lounging on the chairs watching tv (very loud tv) they looked anno... Read More
If I could rate 0/5 I would. This was the worst service and worst pedicure I've ever had. When I walked in all three employees were lounging on the chairs watching tv (very loud tv) they looked annoyed that I was there. One finally came and acknowledged me and mumbled something. I had to ask her to repeat herself throughout the whole process and all she did to correct it was state "I talk quiet, people always tell me that" no effort to change it. I told her the tv was very loud and she said "we always have it at this volume" she watched the tv way more than she looked at me or my feet, she burnt me with the hot water while she rinsed and cleaned the used scrub sponge with my feet in the tank (gross). She rubbed so hard I flinched and told her it didn't feel good at all but she continued to do it. She massaged my legs with deep cold! Yes deep cold!! She swatted a fly on my chair with the same towel she was rubbing my legs with. My nails are jagged and to top it all off she left me under the fan for a total of 3 minutes, maybe, and then told me that because I had my own flip flops I could leave. "Don't walk around" "put the fan in your car on your feet" "it will take an hour to dry" they had no other customers in there yet I was rushed out. I think they wanted to watch Love it or List is in peace, without me there. This was unbelievable. I've never written a review but I created a google account just to write this one. Stay away people. This is a mess of a business. Read Less
Nina L
8 Aug 2016
REPORT
They dripped hot wax in my eye during an eyebrow wax. When I said I wasn't paying for the service, they threatened the police, and said I was no longer welcome there. I would've been happy with a "oh,... Read More
They dripped hot wax in my eye during an eyebrow wax. When I said I wasn't paying for the service, they threatened the police, and said I was no longer welcome there. I would've been happy with a "oh, sorry", when it happened. But nothing. The whole thing was very rude, and kinda upsetting. Never mind that my eye is crazy red and hurts.Read Less
Tia M
1 Feb 2016
REPORT
If I could give no stars I would . They do not listen they are so rude . They made my nails sooooo short when I told her I wanted long then I asked for them to fix them and said it would cost me 35$ o... Read More
If I could give no stars I would . They do not listen they are so rude . They made my nails sooooo short when I told her I wanted long then I asked for them to fix them and said it would cost me 35$ on top of the 59$ I just spent for a set I didn't even like . I was sitting there getting my nails done and all 3 ladies were sitting there talking Chinese the whole time and didn't talk to me once. TERRIBLE SERVICE AND TERRIBLE SERVICES . Please do not waste your money. Read Less
Tristyn B
11 May 2015
REPORT
If I could give this zero stars I would. Worst nail studio in history. I hope this reaches people and they are warned about this business. Nails are an expensive hobby and might as well go somewhere t... Read More
If I could give this zero stars I would. Worst nail studio in history. I hope this reaches people and they are warned about this business. Nails are an expensive hobby and might as well go somewhere that you at least get what you pay for. I had gotten my nails done here on the Thursday and two had broken off by that Sunday. No- I hadn't hit them. I had to actually search high and low to find them to superglue them back on so I could go to work (I'm a server so nails are important). When I was getting these done I noticed she never cured the gel in the light or the fan and rushed them (whilst being rude as well). Well sure enough they broke and when I went in to tell the ladies, the woman in charge there (manager or something?) proceeded to roll her eyes at me and argue stating that "whatever they break". The worst customer service I've EVER experienced ANYWHERE. It's a shame I was so polite to them amidst this and I wish I had more of a backbone. I wouldn't have come in if they broke due to my actions. Even as they were being fixed I was never apologized to or anything, it was silent in the room and very very awkward. NEVER RETURNING. Read Less
Kaitlyn H
17 Jan 2015
REPORT
Will never go here again. They are rude and do not listen. The technician just assumed I wanted gel nails and the next thing I knew she chopped off my natural nails and blamed it on me. Not once did I... Read More
Will never go here again. They are rude and do not listen. The technician just assumed I wanted gel nails and the next thing I knew she chopped off my natural nails and blamed it on me. Not once did I say the word "gel" to her. Go someplace else where they will actually listen to you and not just assume! Read Less
Chistine T
10 Jul 2014
REPORT
love the nails,good service
happy14
28 Jun 2014
REPORT
Rude nail technicians. Not pleasant at all. Usually when you attend a business such as this you are thanked for your business, thanked when you tip and at least a thank you, good-bye, have a nice day ... Read More
Rude nail technicians. Not pleasant at all. Usually when you attend a business such as this you are thanked for your business, thanked when you tip and at least a thank you, good-bye, have a nice day or something when you leave. Not a word, take your money, turn their back and walk away. To top it off they don't even try to talk to you. You try and make conversation and nothing. Left feeling most uncomfortable. Will no longer go here. So sorry I left a tip! Read Less
Book an Appointment
Online booking unavailable
Please call
(780) 464-3388
4005 Clover Bar Road
Sherwood Park Alberta T8H 0M4
Business Hours
Monday
Mon
10:00AM-20:00PM
Tuesday
Tue
10:00AM-20:00PM
Wednesday
Wed
10:00AM-20:00PM
Thursday
Thu
10:00AM-20:00PM
Friday
Fri
10:00AM-20:00PM
Saturday
Sat
10:00AM-18:00PM
Sunday
Sun
12:00PM-17:00PM
Is this your business?
CLAIM IT HERE
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Q Nails Ltd

Sherwood Park, Alberta
(22)
4005 Clover Bar Road
Sherwood Park Alberta T8H 0M4
Monday
10:00AM-20:00PM
Tuesday
10:00AM-20:00PM
Wednesday
10:00AM-20:00PM
Thursday
10:00AM-20:00PM
Friday
10:00AM-20:00PM
Saturday
10:00AM-18:00PM
Sunday
12:00PM-17:00PM
Jennifer Eckel
26 May 2018
REPORT
Terrible experience. Save yourself from reading the lengthy post and just NEVER GO HERE! I called to complain about shellac being all over my cuticles and smears up my leg as well. The shape was awful... Read More
Terrible experience. Save yourself from reading the lengthy post and just NEVER GO HERE! I called to complain about shellac being all over my cuticles and smears up my leg as well. The shape was awful, she cut almost the entire free edge off of all my toes. So I asked the girl I talked to about waiting a week to get them redone so we had a bit more nail to work with. She told me normally they do it right away, yet she still agreed it is fine for me to wait a week. Less than 10 minutes later the woman who did my pedi had called my phone back and immediately was giving me attitude, telling me I was absolutely not able to wait a week and I had to come in today or tomorrow to have it redone. I bring up the fact she got shellac all up my legs, she laughs again at me and starts gossiping about it to her coworkers. “Hahaha she’s saying I got it all up her legs.” This alone is extremely innappropriate so now I’m actually upset, I ask her if she thinks I’m lying since why would I lie about her getting shellac up my legs. She blatantly told me I was obviously lying and demanded I come down right now to show her. So I did, when I returned she was nowhere to be found, and the poor girl who originally answered my call had to redo this woman’s poor work and handle an upset customer who was just verbally attacked over the phone. I’m surprised this place is still open. Read Less
TINA S
12 May 2018
REPORT
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a se... Read More
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a set so bad as the ones I got from here. It basically looked like it was the first time they had ever done nails before. Shape was crooked, polish was all over the place and streaky. When I went in to just simply show them, the lady didn’t even look at them to see what was wrong and automatically said they couldn’t fix them. When I called and asked to speak to the manager, she said the girl there had “looked and there was nothing wrong with them” and that it’s chipping because I was picking at it. Excuse me??? Tried to turn it around on me like it’s MY fault?! Such a joke. Going out of town this evening so it would have been nice to have some decent looking nails, so thank god for Jens nails in Sherwood park who helped out right away and fixed them for me. Never would refer anyone here. Beware! Read Less
CRISTINA S
12 May 2018
REPORT
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a se... Read More
I would give this place 0 stars if I could. Not only terrible, rude customer service, but terrible services in general. I have been getting my nails done for at least 2 years and I have never had a set so bad as the ones I got from here. It basically looked like it was the first time they had ever done nails before. Shape was crooked, polish was all over the place and streaky. When I went in to just simply show them, the lady didn’t even look at them to see what was wrong and automatically said they couldn’t fix them. When I called and asked to speak to the manager, she said the girl there had “looked and there was nothing wrong with them” and that it’s chipping because I was picking at it. Excuse me??? Tried to turn it around on me like it’s MY fault?! Such a joke. Going out of town this evening so it would have been nice to have some decent looking nails, so thank god for Jens nails in Sherwood park who helped out right away and fixed them for me. Never would refer anyone here. Beware! Read Less
Valerie Roy
28 Mar 2018
REPORT
Ever since I tried this qnails I vow to never go anywhere else. Pricilla does a great job and they always do them exactly the way I ask. Very friendly. I had a nail break and I went to the manning qna... Read More
Ever since I tried this qnails I vow to never go anywhere else. Pricilla does a great job and they always do them exactly the way I ask. Very friendly. I had a nail break and I went to the manning qnail to get it fixed and I recomend to stay away from there. She was SO rough getting my nail off I was in tears and she just didn’t stop when I said it hurt, then she painted it a totally different shade then the rest of them. No one can speak English neither, definitely won’t make that mistake again and will stay with this location. Read Less
Kathy Elder
22 Mar 2018
REPORT
I have been getting my nails done here for the past four years. Every time I am there I am greeted and treated exceptionally well. I would recommend this place to everyone, excellent service and quali... Read More
I have been getting my nails done here for the past four years. Every time I am there I am greeted and treated exceptionally well. I would recommend this place to everyone, excellent service and quality. Read Less
Kim McBride
14 Mar 2018
REPORT
Customer service is horrible. Not friendly at all. Have been 4 times now. Pedicures and acrylic nails. The 'nicer' woman did my nails today, but did a horrible job. I was giving them the benefit of th... Read More
Customer service is horrible. Not friendly at all. Have been 4 times now. Pedicures and acrylic nails. The 'nicer' woman did my nails today, but did a horrible job. I was giving them the benefit of the doubt, because they are close to me. But after the bad job today, they have lost my business. Read Less
carmen washburn
25 Feb 2018
REPORT
You ladies must have the wrong location...I've been getting my nails done here (Summerside location) for years. Always friendy, helpful and professional service!
anna6189
5 Jan 2018
REPORT
I had a very unpleasant experience. The lady kept yelling at me asking to relax my arm and kept pulling my fingers. Seems like those two ladies have issues in their life as they always look upset and ... Read More
I had a very unpleasant experience. The lady kept yelling at me asking to relax my arm and kept pulling my fingers. Seems like those two ladies have issues in their life as they always look upset and can't even smile. I went there twice and will never go there again. No wonder the place is always empty. Hope those ladies find some peace in their life so they can treat their customers nicely otherwise, they better close the store. Read Less
Tammy Dennahower
11 Apr 2017
REPORT
Got a set of gel nails 4 days ago and the colour and top coat is peeling off. I have not even done anything to have caused this. I am now out of town and can't even get them fixed. So frustrated. So m... Read More
Got a set of gel nails 4 days ago and the colour and top coat is peeling off. I have not even done anything to have caused this. I am now out of town and can't even get them fixed. So frustrated. So much for nice nails for the wedding. Read Less
Kevin J
14 Jan 2017
REPORT
One of the best pedicure I've had in a long time.
Kevin Johnstone
13 Jan 2017
REPORT
Fast waxing service. No burning, chaffing or mess. Also the best pedicure I've had in a long time.
Nicole Peddle
28 Dec 2016
REPORT
Horrible. Went in for a brow wax and she dropped hot wax on my eyelid and immediately pulled it off. Absolutely nasty experience. My eyelid is bruised and chafed from it. It was my second time there.... Read More
Horrible. Went in for a brow wax and she dropped hot wax on my eyelid and immediately pulled it off. Absolutely nasty experience. My eyelid is bruised and chafed from it. It was my second time there. Both times I had the same thing happen. Not impressed. Definitely will NOT be going there again. Read Less
Google U
25 Nov 2016
REPORT
Excellent customer experience! I did a bit of research before going in and had gotten mixed reviews of this place, but I took a chance and went! My friends giving their recommended experience to be in... Read More
Excellent customer experience! I did a bit of research before going in and had gotten mixed reviews of this place, but I took a chance and went! My friends giving their recommended experience to be incredible and online reviews saying it was terrible! Well you can't please everyone right? 100% please with their work while making you beautiful! Read Less
Laurie Brown
24 Nov 2016
REPORT
Excellent customer experience! I went in for a nail fill and had chosen a popular design. The tech explained about the design I had chosen through her experience about the colour having a possibilit... Read More
Excellent customer experience! I went in for a nail fill and had chosen a popular design. The tech explained about the design I had chosen through her experience about the colour having a possibility of chipping, and asked me if I was okay with it. I am glad she shared her experience with me because I did head back a couple days to show her the results. She fixed my nails with no issue. Before having that experience I did a bit of researching and had gotten mixed reviews of this place. My friends giving their recommended experience to be incredible and online reviews saying it was terrible! Well you can't please everyone right? 100% please with their work while making you beautiful! Read Less
Tricia K
22 Oct 2016
REPORT
First the owner always parks her big SUV right in front of the door. Those spots are for customers, not you.Second, they couldn't care less about your business. You walk in and there is no pleasantrie... Read More
First the owner always parks her big SUV right in front of the door. Those spots are for customers, not you.Second, they couldn't care less about your business. You walk in and there is no pleasantries just very militant like questions and instructions. Been a number of times and swear I won't go back and this time enough is enough. You need to learn any sort of customer service skills Read Less
Johanna Stauffer
20 Sep 2016
REPORT
If I could rate 0/5 I would. This was the worst service and worst pedicure I've ever had. When I walked in all three employees were lounging on the chairs watching tv (very loud tv) they looked anno... Read More
If I could rate 0/5 I would. This was the worst service and worst pedicure I've ever had. When I walked in all three employees were lounging on the chairs watching tv (very loud tv) they looked annoyed that I was there. One finally came and acknowledged me and mumbled something. I had to ask her to repeat herself throughout the whole process and all she did to correct it was state "I talk quiet, people always tell me that" no effort to change it. I told her the tv was very loud and she said "we always have it at this volume" she watched the tv way more than she looked at me or my feet, she burnt me with the hot water while she rinsed and cleaned the used scrub sponge with my feet in the tank (gross). She rubbed so hard I flinched and told her it didn't feel good at all but she continued to do it. She massaged my legs with deep cold! Yes deep cold!! She swatted a fly on my chair with the same towel she was rubbing my legs with. My nails are jagged and to top it all off she left me under the fan for a total of 3 minutes, maybe, and then told me that because I had my own flip flops I could leave. "Don't walk around" "put the fan in your car on your feet" "it will take an hour to dry" they had no other customers in there yet I was rushed out. I think they wanted to watch Love it or List is in peace, without me there. This was unbelievable. I've never written a review but I created a google account just to write this one. Stay away people. This is a mess of a business. Read Less
Nina L
8 Aug 2016
REPORT
They dripped hot wax in my eye during an eyebrow wax. When I said I wasn't paying for the service, they threatened the police, and said I was no longer welcome there. I would've been happy with a "oh,... Read More
They dripped hot wax in my eye during an eyebrow wax. When I said I wasn't paying for the service, they threatened the police, and said I was no longer welcome there. I would've been happy with a "oh, sorry", when it happened. But nothing. The whole thing was very rude, and kinda upsetting. Never mind that my eye is crazy red and hurts.Read Less
Tia M
1 Feb 2016
REPORT
If I could give no stars I would . They do not listen they are so rude . They made my nails sooooo short when I told her I wanted long then I asked for them to fix them and said it would cost me 35$ o... Read More
If I could give no stars I would . They do not listen they are so rude . They made my nails sooooo short when I told her I wanted long then I asked for them to fix them and said it would cost me 35$ on top of the 59$ I just spent for a set I didn't even like . I was sitting there getting my nails done and all 3 ladies were sitting there talking Chinese the whole time and didn't talk to me once. TERRIBLE SERVICE AND TERRIBLE SERVICES . Please do not waste your money. Read Less
Tristyn B
11 May 2015
REPORT
If I could give this zero stars I would. Worst nail studio in history. I hope this reaches people and they are warned about this business. Nails are an expensive hobby and might as well go somewhere t... Read More
If I could give this zero stars I would. Worst nail studio in history. I hope this reaches people and they are warned about this business. Nails are an expensive hobby and might as well go somewhere that you at least get what you pay for. I had gotten my nails done here on the Thursday and two had broken off by that Sunday. No- I hadn't hit them. I had to actually search high and low to find them to superglue them back on so I could go to work (I'm a server so nails are important). When I was getting these done I noticed she never cured the gel in the light or the fan and rushed them (whilst being rude as well). Well sure enough they broke and when I went in to tell the ladies, the woman in charge there (manager or something?) proceeded to roll her eyes at me and argue stating that "whatever they break". The worst customer service I've EVER experienced ANYWHERE. It's a shame I was so polite to them amidst this and I wish I had more of a backbone. I wouldn't have come in if they broke due to my actions. Even as they were being fixed I was never apologized to or anything, it was silent in the room and very very awkward. NEVER RETURNING. Read Less
Kaitlyn H
17 Jan 2015
REPORT
Will never go here again. They are rude and do not listen. The technician just assumed I wanted gel nails and the next thing I knew she chopped off my natural nails and blamed it on me. Not once did I... Read More
Will never go here again. They are rude and do not listen. The technician just assumed I wanted gel nails and the next thing I knew she chopped off my natural nails and blamed it on me. Not once did I say the word "gel" to her. Go someplace else where they will actually listen to you and not just assume! Read Less
Chistine T
10 Jul 2014
REPORT
love the nails,good service
happy14
28 Jun 2014
REPORT
Rude nail technicians. Not pleasant at all. Usually when you attend a business such as this you are thanked for your business, thanked when you tip and at least a thank you, good-bye, have a nice day ... Read More
Rude nail technicians. Not pleasant at all. Usually when you attend a business such as this you are thanked for your business, thanked when you tip and at least a thank you, good-bye, have a nice day or something when you leave. Not a word, take your money, turn their back and walk away. To top it off they don't even try to talk to you. You try and make conversation and nothing. Left feeling most uncomfortable. Will no longer go here. So sorry I left a tip! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know