A big shout out to Sandy for fixing a broken nail for me last night even tho I wasn’t a client yet. Wonderful job! Thank you Sandy 😀
Sharon Unger
9 May 2018
REPORT
Just left with a pounding toe. She was digging for something and cut my toe with cuticle scissor. Kept going until I asked her to stop because it was so painful. No discount offered. I was treating... Read More
Just left with a pounding toe. She was digging for something and cut my toe with cuticle scissor. Kept going until I asked her to stop because it was so painful. No discount offered. I was treating myself on what was already a bad day and left in tears. Will never go back. Read Less
Jason Hildebrandt
29 Mar 2018
REPORT
I received an amazing pedicure and my girlfriend got her nails done she is so happy i have been coming here for over a year and would recommend hot tips to anyone love this place so friendly
Elizabeth Annie Ramirez
12 Nov 2017
REPORT
It was my first time and I had an okay experience. I was switched from person to person and kept having to move. I asked for almond shape and some are more pointed than the others. The color is nice a... Read More
It was my first time and I had an okay experience. I was switched from person to person and kept having to move. I asked for almond shape and some are more pointed than the others. The color is nice and the service is okay. Read Less
Christine Madden
13 Sep 2017
REPORT
Went to this spa because of reviews and because another lady said they were lisenced and inspected. Not bad but the smell of solvent and the dust from the manicures gave me a pounding headache. I also... Read More
Went to this spa because of reviews and because another lady said they were lisenced and inspected. Not bad but the smell of solvent and the dust from the manicures gave me a pounding headache. I also got a sore throat from the dust from the nail dust in the air. Not properly ventilated for sure. Also, while I was getting my nails dried they just washed the instruments and put them into a drawer. Not sure if they are autoclaving them or properly saintizing them.
Won't go back. Read Less
Rhonda
24 Aug 2017
REPORT
Hands down the best nails I've ever had.Sandy and the other girls know their work!!!!As far as customer service,THE BEST.
Jaci Taylor-Clemens
11 Aug 2017
REPORT
Lihn usually does my nails (for over a year now), but she was not in and got stuck with a new guy, never introduced himself so I don't know his name, needless to say, Lihn will be doing my nails from... Read More
Lihn usually does my nails (for over a year now), but she was not in and got stuck with a new guy, never introduced himself so I don't know his name, needless to say, Lihn will be doing my nails from now on with an appointment!Read Less
Selena Burton
7 Aug 2017
REPORT
Extremely talented I always get such unique designs and long point nails been all over and they have done the best job by far
Najla Alz
22 Jul 2017
REPORT
Lin and Guy are my favorites .. I absolutely love this place..
Helen Womack
15 Jun 2017
REPORT
Guy is the best ever!!! Never a bad experience. I will always use him!
Ashley Bailey
10 Jun 2017
REPORT
My first and last time using this group. There were at least 4 different workers quoting different $$ for the same job (very simple job) and I did not get anything I asked for and had3 different peopl... Read More
My first and last time using this group. There were at least 4 different workers quoting different $$ for the same job (very simple job) and I did not get anything I asked for and had3 different people work on my hands. Read Less
Lisa Bonnet
20 May 2017
REPORT
Been to this salon a number of times & I have always been pleased with my service & the numerous options they offer...Moon was awesome
RD foodie
17 Apr 2017
REPORT
I wish I could give zero stars! Very rude service and unsanitary. I watched them "clean" the tools and all they did was give them a quick scrub with soap and a rinse. I got a simple manicure and they ... Read More
I wish I could give zero stars! Very rude service and unsanitary. I watched them "clean" the tools and all they did was give them a quick scrub with soap and a rinse. I got a simple manicure and they didn't even clean under my nails. Not only are my nails unevenly shaped, but the cuticle trim was painful and they were rushing me through the whole process. Never again!Read Less
Candice Chalfant
9 Mar 2017
REPORT
First off, I came in at 5:45 and waited almost 2 hours to get anything done to me while people who came in after me were getting in and out. Then while the lady who was doing my nails was very nice, s... Read More
First off, I came in at 5:45 and waited almost 2 hours to get anything done to me while people who came in after me were getting in and out. Then while the lady who was doing my nails was very nice, she cut my finger on top of that. I've been here before and I was either dealing with rude people taking care of me and now this. Probably won't be coming back... Read Less
Demarcus N April Niblett
25 Feb 2017
REPORT
Service is still great, but I'm just sadden that after taking a break from doing my nails, I've come back to all of my favorite techs no longer here. Hannah, Rachel, Ben
Patricia Pimentel
23 Jan 2017
REPORT
Thanks so much for your time and helping me feel pampered as usual, always professional staff, clean place, cozy environment, I will always go back to you, Blessings now and always.
Natelia Lebrun
29 Jun 2016
REPORT
I would not recommend them to anyone! not only do my nails look horrible it was painful and the women there are rude. Also while I was there a lady walked out because of how rude the lady was towards ... Read More
I would not recommend them to anyone! not only do my nails look horrible it was painful and the women there are rude. Also while I was there a lady walked out because of how rude the lady was towards her. Read Less
Nora Oropez Almanza
5 Jun 2016
REPORT
Love love love New Star!! Lynn is the Best & the customer service is awesome. Nice glass of wine while enjoying a pedicure is the best.
micah dickson
20 May 2016
REPORT
Went and got my nails done in February.. I missed a nail tech appointment by accident so came here. I asked for a gel fill.. and brings out acrylic. Claims it's gel powder.. i had to nearly argue wit... Read More
Went and got my nails done in February.. I missed a nail tech appointment by accident so came here. I asked for a gel fill.. and brings out acrylic. Claims it's gel powder.. i had to nearly argue with her when there is no such thing as I took an aesthetic program and that she cannot fool me. I demanded for their gel.. she brings out a used gross file and there I should have walked out. It's against Canada health regulation to reuse files.. another lady stood over my lady and they talked to each other in their own language. Number one rule.. don't talk to your co workers with a client. It's rude. . I will never go back and direct anyone to see someone else and go see real nail techs. Read Less
Emily Mikulcik
26 Feb 2016
REPORT
Took my two daughters to Hottips Nails & Spa for a manicure. Both of my daughters were cut with the cuticle scissors to the point they were bleeding, horrible nail shaping, and just in general not a v... Read More
Took my two daughters to Hottips Nails & Spa for a manicure. Both of my daughters were cut with the cuticle scissors to the point they were bleeding, horrible nail shaping, and just in general not a very nice job. The ladies who worked there were very friendly but I would never go there again. Read Less
A big shout out to Sandy for fixing a broken nail for me last night even tho I wasn’t a client yet. Wonderful job! Thank you Sandy 😀
Sharon Unger
9 May 2018
REPORT
☆☆☆☆☆
REPORT
Just left with a pounding toe. She was digging for something and cut my toe with cuticle scissor. Kept going until I asked her to stop because it was so painful. No discount offered. I was treating... Read More
Just left with a pounding toe. She was digging for something and cut my toe with cuticle scissor. Kept going until I asked her to stop because it was so painful. No discount offered. I was treating myself on what was already a bad day and left in tears. Will never go back. Read Less
Jason Hildebrandt
29 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I received an amazing pedicure and my girlfriend got her nails done she is so happy i have been coming here for over a year and would recommend hot tips to anyone love this place so friendly
Elizabeth Annie Ramirez
12 Nov 2017
REPORT
☆☆☆☆☆
REPORT
It was my first time and I had an okay experience. I was switched from person to person and kept having to move. I asked for almond shape and some are more pointed than the others. The color is nice a... Read More
It was my first time and I had an okay experience. I was switched from person to person and kept having to move. I asked for almond shape and some are more pointed than the others. The color is nice and the service is okay. Read Less
Christine Madden
13 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Went to this spa because of reviews and because another lady said they were lisenced and inspected. Not bad but the smell of solvent and the dust from the manicures gave me a pounding headache. I also... Read More
Went to this spa because of reviews and because another lady said they were lisenced and inspected. Not bad but the smell of solvent and the dust from the manicures gave me a pounding headache. I also got a sore throat from the dust from the nail dust in the air. Not properly ventilated for sure. Also, while I was getting my nails dried they just washed the instruments and put them into a drawer. Not sure if they are autoclaving them or properly saintizing them.
Won't go back. Read Less
Rhonda
24 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Hands down the best nails I've ever had.Sandy and the other girls know their work!!!!As far as customer service,THE BEST.
Jaci Taylor-Clemens
11 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Lihn usually does my nails (for over a year now), but she was not in and got stuck with a new guy, never introduced himself so I don't know his name, needless to say, Lihn will be doing my nails from... Read More
Lihn usually does my nails (for over a year now), but she was not in and got stuck with a new guy, never introduced himself so I don't know his name, needless to say, Lihn will be doing my nails from now on with an appointment!Read Less
Selena Burton
7 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Extremely talented I always get such unique designs and long point nails been all over and they have done the best job by far
Najla Alz
22 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Lin and Guy are my favorites .. I absolutely love this place..
Helen Womack
15 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Guy is the best ever!!! Never a bad experience. I will always use him!
Ashley Bailey
10 Jun 2017
REPORT
☆☆☆☆☆
REPORT
My first and last time using this group. There were at least 4 different workers quoting different $$ for the same job (very simple job) and I did not get anything I asked for and had3 different peopl... Read More
My first and last time using this group. There were at least 4 different workers quoting different $$ for the same job (very simple job) and I did not get anything I asked for and had3 different people work on my hands. Read Less
Lisa Bonnet
20 May 2017
REPORT
☆☆☆☆☆
REPORT
Been to this salon a number of times & I have always been pleased with my service & the numerous options they offer...Moon was awesome
RD foodie
17 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I wish I could give zero stars! Very rude service and unsanitary. I watched them "clean" the tools and all they did was give them a quick scrub with soap and a rinse. I got a simple manicure and they ... Read More
I wish I could give zero stars! Very rude service and unsanitary. I watched them "clean" the tools and all they did was give them a quick scrub with soap and a rinse. I got a simple manicure and they didn't even clean under my nails. Not only are my nails unevenly shaped, but the cuticle trim was painful and they were rushing me through the whole process. Never again!Read Less
Candice Chalfant
9 Mar 2017
REPORT
☆☆☆☆☆
REPORT
First off, I came in at 5:45 and waited almost 2 hours to get anything done to me while people who came in after me were getting in and out. Then while the lady who was doing my nails was very nice, s... Read More
First off, I came in at 5:45 and waited almost 2 hours to get anything done to me while people who came in after me were getting in and out. Then while the lady who was doing my nails was very nice, she cut my finger on top of that. I've been here before and I was either dealing with rude people taking care of me and now this. Probably won't be coming back... Read Less
Demarcus N April Niblett
25 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Service is still great, but I'm just sadden that after taking a break from doing my nails, I've come back to all of my favorite techs no longer here. Hannah, Rachel, Ben
Patricia Pimentel
23 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Thanks so much for your time and helping me feel pampered as usual, always professional staff, clean place, cozy environment, I will always go back to you, Blessings now and always.
Natelia Lebrun
29 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I would not recommend them to anyone! not only do my nails look horrible it was painful and the women there are rude. Also while I was there a lady walked out because of how rude the lady was towards ... Read More
I would not recommend them to anyone! not only do my nails look horrible it was painful and the women there are rude. Also while I was there a lady walked out because of how rude the lady was towards her. Read Less
Nora Oropez Almanza
5 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Love love love New Star!! Lynn is the Best & the customer service is awesome. Nice glass of wine while enjoying a pedicure is the best.
micah dickson
20 May 2016
REPORT
☆☆☆☆☆
REPORT
Went and got my nails done in February.. I missed a nail tech appointment by accident so came here. I asked for a gel fill.. and brings out acrylic. Claims it's gel powder.. i had to nearly argue wit... Read More
Went and got my nails done in February.. I missed a nail tech appointment by accident so came here. I asked for a gel fill.. and brings out acrylic. Claims it's gel powder.. i had to nearly argue with her when there is no such thing as I took an aesthetic program and that she cannot fool me. I demanded for their gel.. she brings out a used gross file and there I should have walked out. It's against Canada health regulation to reuse files.. another lady stood over my lady and they talked to each other in their own language. Number one rule.. don't talk to your co workers with a client. It's rude. . I will never go back and direct anyone to see someone else and go see real nail techs. Read Less
Emily Mikulcik
26 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Took my two daughters to Hottips Nails & Spa for a manicure. Both of my daughters were cut with the cuticle scissors to the point they were bleeding, horrible nail shaping, and just in general not a v... Read More
Took my two daughters to Hottips Nails & Spa for a manicure. Both of my daughters were cut with the cuticle scissors to the point they were bleeding, horrible nail shaping, and just in general not a very nice job. The ladies who worked there were very friendly but I would never go there again. Read Less