Gentle Nails
Bunbury, Western Australia
Reviews
Hayley Savage
7 Jul 2018
REPORT
Had an awful experience found them to be very rude defiantly will not be going back!!
Laura KG
11 Jun 2018
REPORT
Do not recommend! And I've been plenty of times (yeah I know, why keep going back if its that bad?) One word; desperation. The convenience of walk-in is undeniable but it's like fast food, not good f...
Do not recommend! And I've been plenty of times (yeah I know, why keep going back if its that bad?) One word; desperation. The convenience of walk-in is undeniable but it's like fast food, not good for you in the long run. Difference being McDonald's doesn't charge you to fix their f%!@ ups.
Claire Rhodes
11 May 2018
REPORT
Honestly don’t recommend anyone to go here. Service was poor, my nails are throbbing hours after,my nails are uneven and they are so rough with my nails I had to pull away from the pain.
AMITY BURFORD
11 May 2018
REPORT
Rough as guts and my nails are still hurting hours after
Great big globs of nail polish under my actual nails and half are uneven
Always bitching in own language and rude as heck!!!!
Amity Burford
11 May 2018
REPORT
Rough as guts and my nails are still hurting hours after
Great big globs of nail polish under my actual nails and half are uneven
Always bitching in own language and rude as heck!!!!
Meggie Thorn
12 Apr 2018
REPORT
I got my nails done two days ago with acrylic and shellac and they are already cracked, chipped and peeling off of my natural nail.
Mary Dunlop
3 Apr 2018
REPORT
All my many trips to this salon have been great. I get SNS and have not had any problems. All the technicians are lovely and helpful and caring. Nothing is too much trouble. Yes they do speak their mo...
All my many trips to this salon have been great. I get SNS and have not had any problems. All the technicians are lovely and helpful and caring. Nothing is too much trouble. Yes they do speak their mother tongue but do engage you in English, if you bother to try some small talk with them. I think the way we treat them is reflected in how they treat you and l always enjoy my time with them. Very definitely recommend Gentle Nails in Centrepoint Bunbury.
Jenna Varcoe
2 Feb 2018
REPORT
Had a pedicure this morning. Feet were dry and flaky. They were not done properly and they look patchy and worse than what I came in with. Still had to pay $25. Now I have to go get my own stuff and d...
Had a pedicure this morning. Feet were dry and flaky. They were not done properly and they look patchy and worse than what I came in with. Still had to pay $25. Now I have to go get my own stuff and do it myself
J Singh
18 Dec 2017
REPORT
Absolutely terrible. My gel nails ended up being all uneven and the shellac was brushed on so thick. In my opinion it wasn't authentic shellac, but more likely a cheap imitation as it started chipping...
Absolutely terrible. My gel nails ended up being all uneven and the shellac was brushed on so thick. In my opinion it wasn't authentic shellac, but more likely a cheap imitation as it started chipping off within days. I asked for a shimmer shellac and ended up with huge pieces of glitter painted on instead. Apparently that's acceptable by their standards.
Michelle Durrant
12 Oct 2017
REPORT
Nail polished peeled off the day after I went to the salon
Lynne Stevens
5 Oct 2017
REPORT
So rude and always bitching in their own language. Do not go there as their work is not the best either.
Catherine Cox
5 Oct 2017
REPORT
They did me a terrible pedicure with shellac and a substandard acrylic manicure. Took them 3.5 hours as they kept stopping to see to new customers as nobody was turned away due to them being busy (pro...
They did me a terrible pedicure with shellac and a substandard acrylic manicure. Took them 3.5 hours as they kept stopping to see to new customers as nobody was turned away due to them being busy (probably because they were all full sets and expensive jobs).
Had to get them to redo two of the shellac nails as one had been set with grit in it and the other nail was only half painted. Did not get a "sorry" just dirty looks and then a load of Vietnamese "chatting" that was obviously directed at me.
Had to return the next day as one of the acrylics has already started to come loose ... they said they were too busy (they weren't) amd asked me to return in 45 minutes for 1 nail! (Obviously not enough money in it for them).
I now regret not kicking off the day before so I'll do it on here now ... If you can't speak one word of English then at least learn the word SORRY ... then you can use it when you have to redo your customers nails when you have messed up ... either in the shop on the day or when they have to return. Seriously tired of your dirty looks and you using your native tongue ...we are not stupid. Please learn some English and say what you have to say to peoples faces ... and good luck with that let's see how far you get!
Christine Ann Wise
18 Aug 2017
REPORT
Love Amy she's the best, I have SNS so that my real nails are growing too. It lasts me for weeks. Thanks girls for your happy service. xx
Marble
26 May 2017
REPORT
Rudest customer service,
If you're bothering to look at the reviews, please take my word and choose one of the other lovely places, sorry but yeah.
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(08) 9721 9999
Gentle Nails
Bunbury, Western Australia
Reviews
Hayley Savage
7 Jul 2018
Had an awful experience found them to be very rude defiantly will not be going back!!
Laura KG
11 Jun 2018
Do not recommend! And I've been plenty of times (yeah I know, why keep going back if its that bad?) One word; desperation. The convenience of walk-in is undeniable but it's like fast food, not good f...
Do not recommend! And I've been plenty of times (yeah I know, why keep going back if its that bad?) One word; desperation. The convenience of walk-in is undeniable but it's like fast food, not good for you in the long run. Difference being McDonald's doesn't charge you to fix their f%!@ ups.
Claire Rhodes
11 May 2018
Honestly don’t recommend anyone to go here. Service was poor, my nails are throbbing hours after,my nails are uneven and they are so rough with my nails I had to pull away from the pain.
AMITY BURFORD
11 May 2018
Rough as guts and my nails are still hurting hours after
Great big globs of nail polish under my actual nails and half are uneven
Always bitching in own language and rude as heck!!!!
Amity Burford
11 May 2018
Rough as guts and my nails are still hurting hours after
Great big globs of nail polish under my actual nails and half are uneven
Always bitching in own language and rude as heck!!!!
Meggie Thorn
12 Apr 2018
I got my nails done two days ago with acrylic and shellac and they are already cracked, chipped and peeling off of my natural nail.
Mary Dunlop
3 Apr 2018
All my many trips to this salon have been great. I get SNS and have not had any problems. All the technicians are lovely and helpful and caring. Nothing is too much trouble. Yes they do speak their mo...
All my many trips to this salon have been great. I get SNS and have not had any problems. All the technicians are lovely and helpful and caring. Nothing is too much trouble. Yes they do speak their mother tongue but do engage you in English, if you bother to try some small talk with them. I think the way we treat them is reflected in how they treat you and l always enjoy my time with them. Very definitely recommend Gentle Nails in Centrepoint Bunbury.
Jenna Varcoe
2 Feb 2018
Had a pedicure this morning. Feet were dry and flaky. They were not done properly and they look patchy and worse than what I came in with. Still had to pay $25. Now I have to go get my own stuff and d...
Had a pedicure this morning. Feet were dry and flaky. They were not done properly and they look patchy and worse than what I came in with. Still had to pay $25. Now I have to go get my own stuff and do it myself
J Singh
18 Dec 2017
Absolutely terrible. My gel nails ended up being all uneven and the shellac was brushed on so thick. In my opinion it wasn't authentic shellac, but more likely a cheap imitation as it started chipping...
Absolutely terrible. My gel nails ended up being all uneven and the shellac was brushed on so thick. In my opinion it wasn't authentic shellac, but more likely a cheap imitation as it started chipping off within days. I asked for a shimmer shellac and ended up with huge pieces of glitter painted on instead. Apparently that's acceptable by their standards.
Michelle Durrant
12 Oct 2017
Nail polished peeled off the day after I went to the salon
Lynne Stevens
5 Oct 2017
So rude and always bitching in their own language. Do not go there as their work is not the best either.
Catherine Cox
5 Oct 2017
They did me a terrible pedicure with shellac and a substandard acrylic manicure. Took them 3.5 hours as they kept stopping to see to new customers as nobody was turned away due to them being busy (pro...
They did me a terrible pedicure with shellac and a substandard acrylic manicure. Took them 3.5 hours as they kept stopping to see to new customers as nobody was turned away due to them being busy (probably because they were all full sets and expensive jobs).
Had to get them to redo two of the shellac nails as one had been set with grit in it and the other nail was only half painted. Did not get a "sorry" just dirty looks and then a load of Vietnamese "chatting" that was obviously directed at me.
Had to return the next day as one of the acrylics has already started to come loose ... they said they were too busy (they weren't) amd asked me to return in 45 minutes for 1 nail! (Obviously not enough money in it for them).
I now regret not kicking off the day before so I'll do it on here now ... If you can't speak one word of English then at least learn the word SORRY ... then you can use it when you have to redo your customers nails when you have messed up ... either in the shop on the day or when they have to return. Seriously tired of your dirty looks and you using your native tongue ...we are not stupid. Please learn some English and say what you have to say to peoples faces ... and good luck with that let's see how far you get!
Christine Ann Wise
18 Aug 2017
Love Amy she's the best, I have SNS so that my real nails are growing too. It lasts me for weeks. Thanks girls for your happy service. xx
Marble
26 May 2017
Rudest customer service,
If you're bothering to look at the reviews, please take my word and choose one of the other lovely places, sorry but yeah.
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