My partner went in on the 28/6/18 and the customer service is absolutely appalling not to mention the quality is below average. If you want to run a business dealing with people at least have some cus... Read More
My partner went in on the 28/6/18 and the customer service is absolutely appalling not to mention the quality is below average. If you want to run a business dealing with people at least have some customer service skills behind you. The nails my partner picked out were for our wedding and they look nothing like what she had requested. Wouldn’t recommend them. Read Less
dona monroe
10 Jun 2018
REPORT
No appointment necessary. You can just rock up. They do all kinds of nails, pedicures and manicures.
Nicole Henderson
14 Mar 2018
REPORT
I went in there today for the first time only because it was convenient, as i didnt have an appointment, it was certainly a different experience to anywhere id been before to get my nails done. They d... Read More
I went in there today for the first time only because it was convenient, as i didnt have an appointment, it was certainly a different experience to anywhere id been before to get my nails done. They did a pretty good job, they were very quick, but they lack communication, there was no hello, no talk at all really, just "pick a colour", or "you like this short" and just alot of grunting, or pointing as to what she wanted you to do with your hand when she was done, like put it in front of the fan, or give her your other hand. To soon to tell how long they last, but would probably go back . Read Less
Piera Gallo
15 Dec 2017
REPORT
Lovely Nails at Mildura Central is the rudest nail salon I have ever been to. Especially the owner. She treats her customers like they are worthless. Doesn’t greet them or speak to them, except for ma... Read More
Lovely Nails at Mildura Central is the rudest nail salon I have ever been to. Especially the owner. She treats her customers like they are worthless. Doesn’t greet them or speak to them, except for making it obvious that they are speaking about you. Their skill set of doing nails are pretty poor as well & they get really angry & feisty if you tell them that the nail is crooked or that paint has dropped onto your skin. I used to go there every 2/3 weeks due to the convenience of not having to make an appointment, hoping that if they seen me as a regular that would treat me better but that is not the case at all! Getting your nails done is supposed to be stress relieving.. this salon definitely does not do that. They don’t respect any of there customers & I highly recommend finding a salon that values their customers & has passion in what they do. Read Less
Rayleigh Morris
29 Apr 2017
REPORT
Upon arrival at the mall store I waited at the desk until the hairdresser had to cut off her client to get the attention of two nail technicians on their phones to serve me. Then had SNS ripped off my... Read More
Upon arrival at the mall store I waited at the desk until the hairdresser had to cut off her client to get the attention of two nail technicians on their phones to serve me. Then had SNS ripped off my nails with no soaking or preparation using one of the plastic nail extensions. Continued to then drill my bare nail back. Whole process was very fast and careless however end result turned out well. Few hours later all 10 nails aching, especially when pressure is put on fingertips - very painful and uncomfortable.
Heard so many bad things about this salon - both stores - but gave them the benefit of the doubt.. will not be returning, and wouldn't recommend if anyone wants they're nails to be looked after! Read Less
krystal Russell
15 Apr 2017
REPORT
Painful and one of my new nails broke off an hour after getting them done and then another later that night, only one layer of the gel was done. The colour is also coming off already and it's only bee... Read More
Painful and one of my new nails broke off an hour after getting them done and then another later that night, only one layer of the gel was done. The colour is also coming off already and it's only been a few hours, not to mention they aren't the same lengths. We're very rough on my fingers and now have very sore areas around my cuticles due to not enough care being taken and them being shredded with the polisher bit.
Edit- after two days half of my nails have come off. Read Less
Josie Peterson
28 Oct 2016
REPORT
I've been a regular for about a year now only by chance having approached elsewhere one morning who had me waiting for 10 minutes only to tell me I had to make an appointment and the earliest possibly... Read More
I've been a regular for about a year now only by chance having approached elsewhere one morning who had me waiting for 10 minutes only to tell me I had to make an appointment and the earliest possibly a late afternoon or maybe the next day. I don't spend at Possibles and Maybe's.
At lovely nails I love how you can get so many professionals all in the same place each providing such a beautiful service and the greeting you get on arrival is great. It's nice to be acknowledged immediately when you enter.
My nails always look amazing and it always makes me feel great.
Thank you ladies at Lovely Nails. Customer service really does matter. Read Less
Sonny Kirby
9 Sep 2016
REPORT
I love going to Lovely nails. I have been a regular client for nearly two years now and I am treated with the best of care. The girls spoil you, they know you by name. The girls are quick and efficien... Read More
I love going to Lovely nails. I have been a regular client for nearly two years now and I am treated with the best of care. The girls spoil you, they know you by name. The girls are quick and efficient. My nails always look amazing thanks to Anna and her team. Read Less
KELLY CHASE
21 Jan 2016
REPORT
Perfect every time and lovely people
Try the pedicure - absolutely beautiful
My partner went in on the 28/6/18 and the customer service is absolutely appalling not to mention the quality is below average. If you want to run a business dealing with people at least have some cus... Read More
My partner went in on the 28/6/18 and the customer service is absolutely appalling not to mention the quality is below average. If you want to run a business dealing with people at least have some customer service skills behind you. The nails my partner picked out were for our wedding and they look nothing like what she had requested. Wouldn’t recommend them. Read Less
dona monroe
10 Jun 2018
REPORT
☆☆☆☆☆
REPORT
No appointment necessary. You can just rock up. They do all kinds of nails, pedicures and manicures.
Nicole Henderson
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I went in there today for the first time only because it was convenient, as i didnt have an appointment, it was certainly a different experience to anywhere id been before to get my nails done. They d... Read More
I went in there today for the first time only because it was convenient, as i didnt have an appointment, it was certainly a different experience to anywhere id been before to get my nails done. They did a pretty good job, they were very quick, but they lack communication, there was no hello, no talk at all really, just "pick a colour", or "you like this short" and just alot of grunting, or pointing as to what she wanted you to do with your hand when she was done, like put it in front of the fan, or give her your other hand. To soon to tell how long they last, but would probably go back . Read Less
Piera Gallo
15 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Lovely Nails at Mildura Central is the rudest nail salon I have ever been to. Especially the owner. She treats her customers like they are worthless. Doesn’t greet them or speak to them, except for ma... Read More
Lovely Nails at Mildura Central is the rudest nail salon I have ever been to. Especially the owner. She treats her customers like they are worthless. Doesn’t greet them or speak to them, except for making it obvious that they are speaking about you. Their skill set of doing nails are pretty poor as well & they get really angry & feisty if you tell them that the nail is crooked or that paint has dropped onto your skin. I used to go there every 2/3 weeks due to the convenience of not having to make an appointment, hoping that if they seen me as a regular that would treat me better but that is not the case at all! Getting your nails done is supposed to be stress relieving.. this salon definitely does not do that. They don’t respect any of there customers & I highly recommend finding a salon that values their customers & has passion in what they do. Read Less
Rayleigh Morris
29 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Upon arrival at the mall store I waited at the desk until the hairdresser had to cut off her client to get the attention of two nail technicians on their phones to serve me. Then had SNS ripped off my... Read More
Upon arrival at the mall store I waited at the desk until the hairdresser had to cut off her client to get the attention of two nail technicians on their phones to serve me. Then had SNS ripped off my nails with no soaking or preparation using one of the plastic nail extensions. Continued to then drill my bare nail back. Whole process was very fast and careless however end result turned out well. Few hours later all 10 nails aching, especially when pressure is put on fingertips - very painful and uncomfortable.
Heard so many bad things about this salon - both stores - but gave them the benefit of the doubt.. will not be returning, and wouldn't recommend if anyone wants they're nails to be looked after! Read Less
krystal Russell
15 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Painful and one of my new nails broke off an hour after getting them done and then another later that night, only one layer of the gel was done. The colour is also coming off already and it's only bee... Read More
Painful and one of my new nails broke off an hour after getting them done and then another later that night, only one layer of the gel was done. The colour is also coming off already and it's only been a few hours, not to mention they aren't the same lengths. We're very rough on my fingers and now have very sore areas around my cuticles due to not enough care being taken and them being shredded with the polisher bit.
Edit- after two days half of my nails have come off. Read Less
Josie Peterson
28 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I've been a regular for about a year now only by chance having approached elsewhere one morning who had me waiting for 10 minutes only to tell me I had to make an appointment and the earliest possibly... Read More
I've been a regular for about a year now only by chance having approached elsewhere one morning who had me waiting for 10 minutes only to tell me I had to make an appointment and the earliest possibly a late afternoon or maybe the next day. I don't spend at Possibles and Maybe's.
At lovely nails I love how you can get so many professionals all in the same place each providing such a beautiful service and the greeting you get on arrival is great. It's nice to be acknowledged immediately when you enter.
My nails always look amazing and it always makes me feel great.
Thank you ladies at Lovely Nails. Customer service really does matter. Read Less
Sonny Kirby
9 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I love going to Lovely nails. I have been a regular client for nearly two years now and I am treated with the best of care. The girls spoil you, they know you by name. The girls are quick and efficien... Read More
I love going to Lovely nails. I have been a regular client for nearly two years now and I am treated with the best of care. The girls spoil you, they know you by name. The girls are quick and efficient. My nails always look amazing thanks to Anna and her team. Read Less
KELLY CHASE
21 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Perfect every time and lovely people
Try the pedicure - absolutely beautiful