I came here the other day for a soft gel manicure. My experience started off pretty good, the ladies were all warm and friendly, they had a nice gel color selection, and it was quiet as I was the only... Read More
I came here the other day for a soft gel manicure. My experience started off pretty good, the ladies were all warm and friendly, they had a nice gel color selection, and it was quiet as I was the only one there. Within around 10 minutes more people started showing up and they started getting busy. The lady who was doing my nails left me for a minute to help with the new customers, as the other technician's English wasn't as good (or that's how the situation seemed), and it ended up being that the lady who initially started with my nails left to work with the other customers and was replaced by the other technician part way through my manicure. My new technician seemed to be rushing and trying to speed through my manicure probably so that she could finish to help the other customers. She was going so fast she was being quite rough and it almost felt as though she wasn't giving my nails enough time to dry under the UV machine. Finally when she finished, she didn't apply any cuticle oil, which I feel is pretty standard practice for any nail studio ( at least from my past experience). I left the salon feeling like I overpaid for my experience in general, and the cost was pretty normal/average. I totally understand wanting to get to other customers and trying to be quick, but I feel that time and care should still be given to each customer, even if it takes ever so slightly longer. I really wanted to give them the benefit of the doubt, and I initially did because I've experienced that kind of behavior and treatment at typical busy nail salons, but, within a day I have a small area that has started chipping, and parts of my nail feel brittle, weak and is starting to break off. I'm also noticing that she also missed a bit of the sides of one of my nails. Overall I'm pretty unsatisfied with my experience, especially given that I came here because the reviews were so positive. I would consider going back to give it a second chance, but will probably opt to try another place first before coming back.Β 3 stars still cause I've definitely had better but I've definitely had worse. Read Less