Staff were unfriendly. SNS was done so badly it’s already cracked, no top coat was used and were smugged and not fixed. I was told to sit and wait for ages before I finally just got up and put a $50 on the bench. Not to mention everything was disgustingly dirty. I am going back tomorrow for them to be redone or to be refunded. Disgusting and terrible service. I doubt the girls in their had ever done SNS before because the girl who did mine didn’t even know how to do it properly or when to do what. Very disappointed Read Less

READ ALL AS THIS WAS MY HORRIFIC EXPERIENCE AT RUBY NAILS: WILL NEVER GO BACK AGAIN!! As a first time costumer I needed refills of SNS. TERRIBLE SKILLS IN THIS STORE. I guess she took a 15 year old for her advantage as though she thought it didn’t matter. When she finished doing my nails they were all different shapes and sizes, terrible quality of the colour and overall very little talent. As I went home after it being done I showed my mum what it looked like and she forced me to go back and get them fixed up. So I walked in the store and as soon as I asked to get them fixed I was faced with yelling and screaming from the staff of RUBY NAILS threatening me that they were going to call the police as if I did something wrong. While she was doing my nails the second time I visited the salon she had filed my nails and cut me multiple times and didn’t bother to apologies or clean up the blood that was dripping down my finger. By the way she noticed it and didn’t even bother to do anything about it. Being a 15 year old I was very overwhelmed with the screaming which made me cry. Correct me if I’m wrong but you should always treat a costumer how you would want to be treated when you walk into a store. The other costumers around me were sticking up for me as the lady that did the nails was the one in the wrong. She called me crazy, stupid and screamed at me as though she didn’t care if I was crying. I Will never go back !!!!! AS THE SAYING GOES THE COSTUMER IS ALWAYS RIGHT! Read Less