10 Reviews

New Star Nails & Beauty

Keysborough, Victoria
Reviews
Fatima Akmal
9 Oct 2022
REPORT
My nails broke in less than two weeks. Hurt me while filing my nail led it to bleed. Not a neat job either. Terrible attitude of the staff did not mention charges on the phone but charged me in store ... Read More
My nails broke in less than two weeks. Hurt me while filing my nail led it to bleed. Not a neat job either. Terrible attitude of the staff did not mention charges on the phone but charged me in store for the broken nails. Horrible experience overall. Never coming back. Read Less
Benjamin and Asena Lord
11 Jul 2018
REPORT
i never write review online but can not pass this one. Worst place ever, they speak and laugh in their own language, making me very uncomfortable and to top it off, I had to wax my eyebrow, the lady ... Read More
i never write review online but can not pass this one. Worst place ever, they speak and laugh in their own language, making me very uncomfortable and to top it off, I had to wax my eyebrow, the lady was very rough, unfriendly and seems like she was in a rush, she end up pinching my face. I walked out in tears and never ever go there. I DO NOT recommend. Read Less
Susi Slocombe
16 Jun 2018
REPORT
Worse customer service. Tried to keep my mobile phone but returned after 4 hours. Bad Nails, broke in 7hours. talk in 3 other languages but don’t “understand English” had to go back next day to repair... Read More
Worse customer service. Tried to keep my mobile phone but returned after 4 hours. Bad Nails, broke in 7hours. talk in 3 other languages but don’t “understand English” had to go back next day to repair as they kept hanging up phone. Took 1hour to serve me then 2 hours to repair nails. Wouldn’t offer refund. RUDE RUDE RUDE !! 4 hours total :( deserve less than 1 star TERRIBLE!! Read Less
Mo B
29 May 2018
REPORT
Zero customer service. I understand almost all nail places speak to each other and share a laugh. However here they weren't clean, extremely rude, and constantly talked amongst each other in Vietnames... Read More
Zero customer service. I understand almost all nail places speak to each other and share a laugh. However here they weren't clean, extremely rude, and constantly talked amongst each other in Vietnamese even using their phones in the middle of service. Laughing amongst co-workers is fine however asking clients personal questions and than laughing and mocking customers with coworkers is wrong. The manicure did not last very long either. Would prefer to spend my money at an establishment that practices common courtesy. Read Less
Alex V
23 Dec 2017
REPORT
Worst place ever!!! They are very rude and not customer orientated at all. She cut me while filing my nails and instead of apologizing she was rude and got annoyed when i asked to be careful. Also i... Read More
Worst place ever!!! They are very rude and not customer orientated at all. She cut me while filing my nails and instead of apologizing she was rude and got annoyed when i asked to be careful. Also if you ask for something different like ombre they don't have a clue what you ask for. Not worth the hassle Read Less
Runeovo
13 Sep 2017
REPORT
Not even worth one star, horrible service, charging extra without notifying. Don't go here.
tugaane paremo
27 Jul 2017
REPORT
Dont like going anywhere but here 😁
Jamie A
15 Mar 2017
REPORT
Disgusting heigene practices (or lack thereof). They use Spray and Wipe to clean the pedicure baths. On one occasion I watched them clean the pedicure bath using WINDEX!!!!!!!!!!
Catherine Marshall
6 Mar 2017
REPORT
The area was completely disgusting including tools and service, I wouldn't be surprised if your nails where infected after a trip here. I never review places but I had to for this one to prevent anyon... Read More
The area was completely disgusting including tools and service, I wouldn't be surprised if your nails where infected after a trip here. I never review places but I had to for this one to prevent anyone else making the same mistake, the lady was completely rude, she was throwing and pulling my hands/fingers every two seconds for no reason at all. She begun my nails carelessly without even looking at her work, when I was shown the shape of my nails I couldn't help but laugh it was completely hideous to the point I told her to cut them off. You know service where it's so bad to the point it ruins your day? Here is the place. Read Less
Markarit Yaz
25 Oct 2016
REPORT
Book an Appointment
Online booking unavailable
Please call
(03) 9769 0819
317 Cheltenham Road
Keysborough Victoria 3173
Business Hours
Monday
Mon
09:00AM-17:30PM
Tuesday
Tue
09:00AM-17:30PM
Wednesday
Wed
09:00AM-17:30PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-21:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
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New Star Nails & Beauty

Keysborough, Victoria
(10)
317 Cheltenham Road
Keysborough Victoria 3173
Monday
09:00AM-17:30PM
Tuesday
09:00AM-17:30PM
Wednesday
09:00AM-17:30PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-17:00PM
Fatima Akmal
9 Oct 2022
REPORT
My nails broke in less than two weeks. Hurt me while filing my nail led it to bleed. Not a neat job either. Terrible attitude of the staff did not mention charges on the phone but charged me in store ... Read More
My nails broke in less than two weeks. Hurt me while filing my nail led it to bleed. Not a neat job either. Terrible attitude of the staff did not mention charges on the phone but charged me in store for the broken nails. Horrible experience overall. Never coming back. Read Less
Benjamin and Asena Lord
11 Jul 2018
REPORT
i never write review online but can not pass this one. Worst place ever, they speak and laugh in their own language, making me very uncomfortable and to top it off, I had to wax my eyebrow, the lady ... Read More
i never write review online but can not pass this one. Worst place ever, they speak and laugh in their own language, making me very uncomfortable and to top it off, I had to wax my eyebrow, the lady was very rough, unfriendly and seems like she was in a rush, she end up pinching my face. I walked out in tears and never ever go there. I DO NOT recommend. Read Less
Susi Slocombe
16 Jun 2018
REPORT
Worse customer service. Tried to keep my mobile phone but returned after 4 hours. Bad Nails, broke in 7hours. talk in 3 other languages but don’t “understand English” had to go back next day to repair... Read More
Worse customer service. Tried to keep my mobile phone but returned after 4 hours. Bad Nails, broke in 7hours. talk in 3 other languages but don’t “understand English” had to go back next day to repair as they kept hanging up phone. Took 1hour to serve me then 2 hours to repair nails. Wouldn’t offer refund. RUDE RUDE RUDE !! 4 hours total :( deserve less than 1 star TERRIBLE!! Read Less
Mo B
29 May 2018
REPORT
Zero customer service. I understand almost all nail places speak to each other and share a laugh. However here they weren't clean, extremely rude, and constantly talked amongst each other in Vietnames... Read More
Zero customer service. I understand almost all nail places speak to each other and share a laugh. However here they weren't clean, extremely rude, and constantly talked amongst each other in Vietnamese even using their phones in the middle of service. Laughing amongst co-workers is fine however asking clients personal questions and than laughing and mocking customers with coworkers is wrong. The manicure did not last very long either. Would prefer to spend my money at an establishment that practices common courtesy. Read Less
Alex V
23 Dec 2017
REPORT
Worst place ever!!! They are very rude and not customer orientated at all. She cut me while filing my nails and instead of apologizing she was rude and got annoyed when i asked to be careful. Also i... Read More
Worst place ever!!! They are very rude and not customer orientated at all. She cut me while filing my nails and instead of apologizing she was rude and got annoyed when i asked to be careful. Also if you ask for something different like ombre they don't have a clue what you ask for. Not worth the hassle Read Less
Runeovo
13 Sep 2017
REPORT
Not even worth one star, horrible service, charging extra without notifying. Don't go here.
tugaane paremo
27 Jul 2017
REPORT
Dont like going anywhere but here 😁
Jamie A
15 Mar 2017
REPORT
Disgusting heigene practices (or lack thereof). They use Spray and Wipe to clean the pedicure baths. On one occasion I watched them clean the pedicure bath using WINDEX!!!!!!!!!!
Catherine Marshall
6 Mar 2017
REPORT
The area was completely disgusting including tools and service, I wouldn't be surprised if your nails where infected after a trip here. I never review places but I had to for this one to prevent anyon... Read More
The area was completely disgusting including tools and service, I wouldn't be surprised if your nails where infected after a trip here. I never review places but I had to for this one to prevent anyone else making the same mistake, the lady was completely rude, she was throwing and pulling my hands/fingers every two seconds for no reason at all. She begun my nails carelessly without even looking at her work, when I was shown the shape of my nails I couldn't help but laugh it was completely hideous to the point I told her to cut them off. You know service where it's so bad to the point it ruins your day? Here is the place. Read Less
Markarit Yaz
25 Oct 2016
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know