So, my first experience was 2 stars. I was attended to by a friendly young lady who initially started my acrylic full set. Anyhow, then was taken over by the male technician. At first pleasant then, huffy all because I asked for the tips to be placed higher so for my benefit if the tip does snap it won't tear my own thin nail right off to the edge of the nail bed. He argued, even though it's my choice and is how I've been having my acrylics applied for 15+ years and have had zero issues with other techs. Well, didn't I receive lip service from a 'professional nail tech of, not 15 but,..20 years. Raised brows and a flushed face and very flustered he became. But, placed the tip higher as he could see I wasn't impressed by his manner, and luckily I bit my tongue and not let his rant ruin my vibe. I sat in silence and he huffed occasionally every so often if my wrist or hand was placed too awkwardly for him.. He clearly was just agitated by anything. Anyhow, another lady had walked in and politely said her nail had just 'come off' only days after.... Yes, this should have been a red flag as he became even more agitated that his other tech would now have to attend to the repair free of charge and spoke his language back and fourth with nothing to say to his other customer but bad body language to which she looked at me like she was very embarrassed. And even though I was pleased with his work that day I could sense something was not 100% right but I paid, left and admired my lovely fresh set of nails. However 4 days later they appeared to be lifting, all 10.... to the point they just all fell off and the others I removed effortlessly embarrassed and at a dinner function. So I was back to pay for another full set no complaints thinking maybe a hair product I'd used had softened the nails, thinking it was possibly my fault somehow........ But again now, Another brand new set and another $50 paid.. and just 2 days after a complete new set re applied.... Here I am. Removing the remaining 4 nails hanging by a thread, coming off effortlessly before my job interview. Yes,. Only done Saturday evening and it's now Tuesday. I've had my nails done before, for 15 years and I'm meticulous and gentle to sometimes have even stretched a refill to almost 6 weeks before any lifting or breakage occurs. So,. Dear pearl Nails.... I will not be back ever again. And for future reference, if you're so experienced and professional... Your body language and constant chatter in your own language is quite offensive, rude and clearly...... Your nails speak for themselves. UNPROFESSIONAL. Read Less

Service was ok but the nail job was terrible, badly painted, not straight and the guy answered his phone and left in the middle of my appointment. Not happy UPDATE all the nails have fallen off and it’s only been a week Read Less

DONT WASTE YOUR MONEY FOR BAD SERVICE. I had infills done which they ended up drilling 3 of nails to much and left me with throbbing fingers after the treatment, I thought my fingers where just being sensitive and gave it a few days but had to take the acrylics of after a couple of days due to that much pain my nails were in to find 3 of my nails where split and the service during getting them done was really poor and I felt like I was being made to feel very uncomfortable! Bad experience and now I know not to ever go here again. Read Less

We visited this salon a couple of weeks back but never got to provide a review. We felt that the service was rushed, we were never really given time to choose our nail colours. The lady doing my sister's cuticles was doing it so fast that she made a deep cut. We think that she knew about it but didn't say anything. A few minutes after we left it started bleeding. I would not go back to them. Read Less

I used to love going to this place but the last few times, the girl who's always on, has the worst-attitude-ever. She's not interpersonal, does such a rushed and crappy job... it's actually not enjoyable at all. Read Less

Came as a walk in and close to 6 pm on a week day and no problem getting in. They work quick and do a good job, could have used a bit more of the food/leg massage. Clean facility and good selection of polishes. They do all the standards. Special on for manicure and pedicure $45. I'm not a shellac girl but they've got all that as well :)In and out in 30 min for pedicure. Read Less

Very unprofessional and dirty. I got a very rushed SNS manicure done and it cracked and lifted on 6 nails after 1 day and they refused to fix them and told me to leave their salon after telling me it was my fault for opening my car door. (I don't even drive and had been on holiday not being hard on them at all) I was willing to pay to have them fixed and that I could wait until someone was available but was embarrassed by their staff by being told they wouldn't serve me.Read Less

Rang at 8:45am & made an appointment for full leg & bikini line wax at 1pm. Arrived around 10 minutes early & staff didn't seem to know why I was there. Explained the appointment was made earlier in the day & was asked to take a seat. Shortly after 1pm a staff member escorted me into the waxing booth & was clearly angry, stressed & overworked indicated by the rude way she interacted with me. I set my boundaries & said I could see she was stressed & overworked but none of that was my fault! She calmed down when I empathised with her situation (no break all morning, huge amount of customers & suffering with hay fever) & for the remainder of the appointment was pleasant and respectful. I feel sorry for staff who are overworked, & no manager should blame them for being rude to clients because they are ovewhelmed with fatigue. Look after your staff & ensure they have breaks. Read Less