13 Reviews

Professionail

East Preston, Victoria
Reviews
Fausiaa Ali
18 Jul 2018
REPORT
Absolutely horrendous customer service. The nail technicians that served both my sister and I were so rude and seemed nothing but money-hungry. We were yelled at, spoken about in a foreign language an... Read More
Absolutely horrendous customer service. The nail technicians that served both my sister and I were so rude and seemed nothing but money-hungry. We were yelled at, spoken about in a foreign language and I was made to wait an extra 20 minutes to get my nails painted while the lady who started my nails served another lady. I was laughed at multiple times and every question I asked triggered the nail technician to speak a foreign language and make me feel stupid for asking any questions. If I could rate it zero stars, I definately would. Read Less
Flora Terrens
11 Jul 2018
REPORT
Staff are so friendly and do a beautiful job. I’ve been coming regularly for sns nails got over a year, and I’ve never had a bad set!
G S
28 May 2018
REPORT
Worst service I have ever had - did my nails the wrong colour and very rough. None of my nails were the same shape or shaped properly. Also had to wait half an hour after having previous nail colour t... Read More
Worst service I have ever had - did my nails the wrong colour and very rough. None of my nails were the same shape or shaped properly. Also had to wait half an hour after having previous nail colour taken off while other customers who arrived to the salon after me were taken care of, if they don't have the staff they shouldn't take so many people at one time!! Never going back again. Read Less
Jade Milazzo
22 Apr 2018
REPORT
Appalling service!! Staff were rude and super rough. Nails lasted 2 days before chipping. I’ve been back to get them fixed TWICE since having them done 1 week ago. Absolutely do not recommend to any... Read More
Appalling service!! Staff were rude and super rough. Nails lasted 2 days before chipping. I’ve been back to get them fixed TWICE since having them done 1 week ago. Absolutely do not recommend to anyone!!!!!!!! Read Less
Nicoletta Lithari
6 Apr 2018
REPORT
Awful experience. Had to wait 25 minutes after my scheduled appointment for them to start. Cuticles bled on multiple fingers and used dirty tools and brushes. Did an uneven job and went back the next ... Read More
Awful experience. Had to wait 25 minutes after my scheduled appointment for them to start. Cuticles bled on multiple fingers and used dirty tools and brushes. Did an uneven job and went back the next day to get them redone but they refused to. Would not recommend no matter how in a hurry you are Read Less
Suzane Hussein
31 Mar 2018
REPORT
Horrible experience. Staff were very rude, service was disgusting. Absolute rubbish of a job. SNS nails lasted 2 days before started chipping. Do not recommend this place. Lady was also very rough wh... Read More
Horrible experience. Staff were very rude, service was disgusting. Absolute rubbish of a job. SNS nails lasted 2 days before started chipping. Do not recommend this place. Lady was also very rough when doing my nails. Wasted 2 hours of my time for nothing Read Less
keirra duffy
20 Mar 2018
REPORT
Fantastic customer service! They did a wonderful job on my nails and are very friendly. Reasonable prices too.
Joanna L
1 Feb 2018
REPORT
It was the worst experience and pedicure ever. The staff was very rough and did a horrible job! Cut the nails roughly to very odd shapes and didn't bother to file and shape them. She ruined them! What... Read More
It was the worst experience and pedicure ever. The staff was very rough and did a horrible job! Cut the nails roughly to very odd shapes and didn't bother to file and shape them. She ruined them! What made it worse was her disgusting attitude. Argued with me that she did file them and kept chatting with her colleague in Vietnamese the whole time, which was just rude. She asked someone else to finish the job for me as if I was being too difficult. The owner was nice to me about it but I will never go back. They get bad reviews from everyone here for a reason. Read Less
Yin Ling Lai
5 Aug 2017
REPORT
They can't even speak English and are there just for the money Only taking off, manicure "putting cream on my hand" and and making my fingers bleed cost me $30 Legit just paid to get out of there
Amelia Owen
7 Jul 2017
REPORT
Horrible. Here's why: I went in for sns with tips. I've gotten this many times before. The woman who was doing my nails wasn't even paying attention. She was on her phone, on phone calls or even looki... Read More
Horrible. Here's why: I went in for sns with tips. I've gotten this many times before. The woman who was doing my nails wasn't even paying attention. She was on her phone, on phone calls or even looking at pictures on her phone. She was also talking to the lady next to her while using the electric nail file on the fingers! This resulted in many mistakes including her putting on the wrong size tip and ripping it off and putting the wrong colour on. She also ended up cutting me on my middle finger! It hurt, and when she did it she told me it was my fault for being too stiff. Now I realised my hands weren't as relaxed as normal but that was because it was painful when she used the drill, which put me on edge! She blamed me for her mistake. Not only did she cut me but the nail application is horrid! My middle finger nail is so wonky! It tilts left so obviously! I pointed out to her when she had put the tip on and shaped it that it was wonky. She told me she would fix it later: she didn't. So instead of taking the ip off and taking a minute to do it again, she finished my nails and left the wonky nail there. Not happy. When I went to pay I politely told them about the cut and the wonky nail. They took only $5 off for cutting my finger, and said that my nails looked perfect!!! I was with my friend and she agreed it was shocking. I tried to respectfully get my point across but they would not listen. I gave up and just paid for it so I could get out of there. They charged me $45 for sloppy nails and a cut finger! Stay away! Read Less
Anna Soufis
2 Mar 2017
REPORT
Ridiculous! Last few times I've been here have been shocking but I thought I'd give it another go, went and got my nails done the lady would not listen to what I was saying she cut all of my natural n... Read More
Ridiculous! Last few times I've been here have been shocking but I thought I'd give it another go, went and got my nails done the lady would not listen to what I was saying she cut all of my natural nails off when I only asked for tips, to have them break a week later I went back and got 1 nail fixed with took them an hour, when I left I realised she didn't even put topcoat on it and had to go back again!! This is ridiculous will never go back Read Less
Samantha Baillie
13 Feb 2017
REPORT
Will never go back!!! I was told it would be a 10minute wait, which I was fine with, but after 30mins the finally sat me at a nail station only to have to wait another 15mins! One lady finally started... Read More
Will never go back!!! I was told it would be a 10minute wait, which I was fine with, but after 30mins the finally sat me at a nail station only to have to wait another 15mins! One lady finally started my nails, only to just put the tips on and told me another lady would be with me in a minute. If they hadn't glued the tips on I would have left and gone some where else. 15 minutes later and another lady finally completed my nails! Although she did cut my nail bed on 3 nails and proceeded to poor some liquid on them which stung! Then when I went to pay by eftpos ( they had a sign saying eftpos accepted) she asked me to get cash out at the ATM outside. Lucky the ATM was for the same bank that I am with. Needless to say after this experience I will NEVER be returning to this nail salon!!!!! Read Less
niti kaur
1 Nov 2016
REPORT
They never deserve a single star as well... they doing shut work!!! I went today it was so busy. But they have only 5 girls who work there. One Asian girl made my nail very bad ... big difference of m... Read More
They never deserve a single star as well... they doing shut work!!! I went today it was so busy. But they have only 5 girls who work there. One Asian girl made my nail very bad ... big difference of my both hand of middle finger nail... when I said to her she said it's it fault. Never go again.... shut people 💩💩💩 Read Less
Book an Appointment
Online booking unavailable
Please call
(03) 9471 9724
2-50 Murray Road
East Preston Victoria 3072
Business Hours
Monday
Mon
09:00AM-17:30PM
Tuesday
Tue
09:00AM-17:30PM
Wednesday
Wed
09:00AM-17:30PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-21:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Professionail

East Preston, Victoria
(13)
2-50 Murray Road
East Preston Victoria 3072
Monday
09:00AM-17:30PM
Tuesday
09:00AM-17:30PM
Wednesday
09:00AM-17:30PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-17:00PM
Fausiaa Ali
18 Jul 2018
☆☆☆☆☆
REPORT
Absolutely horrendous customer service. The nail technicians that served both my sister and I were so rude and seemed nothing but money-hungry. We were yelled at, spoken about in a foreign language an... Read More
Absolutely horrendous customer service. The nail technicians that served both my sister and I were so rude and seemed nothing but money-hungry. We were yelled at, spoken about in a foreign language and I was made to wait an extra 20 minutes to get my nails painted while the lady who started my nails served another lady. I was laughed at multiple times and every question I asked triggered the nail technician to speak a foreign language and make me feel stupid for asking any questions. If I could rate it zero stars, I definately would. Read Less
Flora Terrens
11 Jul 2018
☆☆☆☆☆
REPORT
Staff are so friendly and do a beautiful job. I’ve been coming regularly for sns nails got over a year, and I’ve never had a bad set!
G S
28 May 2018
☆☆☆☆☆
REPORT
Worst service I have ever had - did my nails the wrong colour and very rough. None of my nails were the same shape or shaped properly. Also had to wait half an hour after having previous nail colour t... Read More
Worst service I have ever had - did my nails the wrong colour and very rough. None of my nails were the same shape or shaped properly. Also had to wait half an hour after having previous nail colour taken off while other customers who arrived to the salon after me were taken care of, if they don't have the staff they shouldn't take so many people at one time!! Never going back again. Read Less
Jade Milazzo
22 Apr 2018
☆☆☆☆☆
REPORT
Appalling service!! Staff were rude and super rough. Nails lasted 2 days before chipping. I’ve been back to get them fixed TWICE since having them done 1 week ago. Absolutely do not recommend to any... Read More
Appalling service!! Staff were rude and super rough. Nails lasted 2 days before chipping. I’ve been back to get them fixed TWICE since having them done 1 week ago. Absolutely do not recommend to anyone!!!!!!!! Read Less
Nicoletta Lithari
6 Apr 2018
☆☆☆☆☆
REPORT
Awful experience. Had to wait 25 minutes after my scheduled appointment for them to start. Cuticles bled on multiple fingers and used dirty tools and brushes. Did an uneven job and went back the next ... Read More
Awful experience. Had to wait 25 minutes after my scheduled appointment for them to start. Cuticles bled on multiple fingers and used dirty tools and brushes. Did an uneven job and went back the next day to get them redone but they refused to. Would not recommend no matter how in a hurry you are Read Less
Suzane Hussein
31 Mar 2018
☆☆☆☆☆
REPORT
Horrible experience. Staff were very rude, service was disgusting. Absolute rubbish of a job. SNS nails lasted 2 days before started chipping. Do not recommend this place. Lady was also very rough wh... Read More
Horrible experience. Staff were very rude, service was disgusting. Absolute rubbish of a job. SNS nails lasted 2 days before started chipping. Do not recommend this place. Lady was also very rough when doing my nails. Wasted 2 hours of my time for nothing Read Less
keirra duffy
20 Mar 2018
☆☆☆☆☆
REPORT
Fantastic customer service! They did a wonderful job on my nails and are very friendly. Reasonable prices too.
Joanna L
1 Feb 2018
☆☆☆☆☆
REPORT
It was the worst experience and pedicure ever. The staff was very rough and did a horrible job! Cut the nails roughly to very odd shapes and didn't bother to file and shape them. She ruined them! What... Read More
It was the worst experience and pedicure ever. The staff was very rough and did a horrible job! Cut the nails roughly to very odd shapes and didn't bother to file and shape them. She ruined them! What made it worse was her disgusting attitude. Argued with me that she did file them and kept chatting with her colleague in Vietnamese the whole time, which was just rude. She asked someone else to finish the job for me as if I was being too difficult. The owner was nice to me about it but I will never go back. They get bad reviews from everyone here for a reason. Read Less
Yin Ling Lai
5 Aug 2017
☆☆☆☆☆
REPORT
They can't even speak English and are there just for the money Only taking off, manicure "putting cream on my hand" and and making my fingers bleed cost me $30 Legit just paid to get out of there
Amelia Owen
7 Jul 2017
☆☆☆☆☆
REPORT
Horrible. Here's why: I went in for sns with tips. I've gotten this many times before. The woman who was doing my nails wasn't even paying attention. She was on her phone, on phone calls or even looki... Read More
Horrible. Here's why: I went in for sns with tips. I've gotten this many times before. The woman who was doing my nails wasn't even paying attention. She was on her phone, on phone calls or even looking at pictures on her phone. She was also talking to the lady next to her while using the electric nail file on the fingers! This resulted in many mistakes including her putting on the wrong size tip and ripping it off and putting the wrong colour on. She also ended up cutting me on my middle finger! It hurt, and when she did it she told me it was my fault for being too stiff. Now I realised my hands weren't as relaxed as normal but that was because it was painful when she used the drill, which put me on edge! She blamed me for her mistake. Not only did she cut me but the nail application is horrid! My middle finger nail is so wonky! It tilts left so obviously! I pointed out to her when she had put the tip on and shaped it that it was wonky. She told me she would fix it later: she didn't. So instead of taking the ip off and taking a minute to do it again, she finished my nails and left the wonky nail there. Not happy. When I went to pay I politely told them about the cut and the wonky nail. They took only $5 off for cutting my finger, and said that my nails looked perfect!!! I was with my friend and she agreed it was shocking. I tried to respectfully get my point across but they would not listen. I gave up and just paid for it so I could get out of there. They charged me $45 for sloppy nails and a cut finger! Stay away! Read Less
Anna Soufis
2 Mar 2017
☆☆☆☆☆
REPORT
Ridiculous! Last few times I've been here have been shocking but I thought I'd give it another go, went and got my nails done the lady would not listen to what I was saying she cut all of my natural n... Read More
Ridiculous! Last few times I've been here have been shocking but I thought I'd give it another go, went and got my nails done the lady would not listen to what I was saying she cut all of my natural nails off when I only asked for tips, to have them break a week later I went back and got 1 nail fixed with took them an hour, when I left I realised she didn't even put topcoat on it and had to go back again!! This is ridiculous will never go back Read Less
Samantha Baillie
13 Feb 2017
☆☆☆☆☆
REPORT
Will never go back!!! I was told it would be a 10minute wait, which I was fine with, but after 30mins the finally sat me at a nail station only to have to wait another 15mins! One lady finally started... Read More
Will never go back!!! I was told it would be a 10minute wait, which I was fine with, but after 30mins the finally sat me at a nail station only to have to wait another 15mins! One lady finally started my nails, only to just put the tips on and told me another lady would be with me in a minute. If they hadn't glued the tips on I would have left and gone some where else. 15 minutes later and another lady finally completed my nails! Although she did cut my nail bed on 3 nails and proceeded to poor some liquid on them which stung! Then when I went to pay by eftpos ( they had a sign saying eftpos accepted) she asked me to get cash out at the ATM outside. Lucky the ATM was for the same bank that I am with. Needless to say after this experience I will NEVER be returning to this nail salon!!!!! Read Less
niti kaur
1 Nov 2016
☆☆☆☆☆
REPORT
They never deserve a single star as well... they doing shut work!!! I went today it was so busy. But they have only 5 girls who work there. One Asian girl made my nail very bad ... big difference of m... Read More
They never deserve a single star as well... they doing shut work!!! I went today it was so busy. But they have only 5 girls who work there. One Asian girl made my nail very bad ... big difference of my both hand of middle finger nail... when I said to her she said it's it fault. Never go again.... shut people 💩💩💩 Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know