Staff are extremely rude, especially the one who said she was the owner. I asked for a manicure w/ shellac. I received poor service, badly filed nails & shellac on my fingers (not jut my nails)! When ... Read More
Staff are extremely rude, especially the one who said she was the owner. I asked for a manicure w/ shellac. I received poor service, badly filed nails & shellac on my fingers (not jut my nails)! When I asked them to correct the polish, I was repeatedly told there was ‘no problem’ and then overcharged. The first photo shows just how well they remove polish & the second shows an example of their filing skills. Even if you’re in the area, do yourself a favour & avoid this salon. Read Less
Lisa Tempone
22 Apr 2018
REPORT
Unfortunately have gone down hill lately. Got a pedicure done, was super rushed and now have an infected big toe due to them cutting too deep. Was a painful, not relaxing experience. Won't be back 😒
Frankie Elizabeth
23 Mar 2018
REPORT
Honestly a 5 year old would paint nails better. I'm quite honestly picking it off my knuckles
Michelle A
18 Mar 2018
REPORT
Great Service, couldn’t fault it. This was my first time to the salon, and was hesitant based on previous reviews, but I’m glad I went. I’ve realised that bad feedback will always outweigh good feedba... Read More
Great Service, couldn’t fault it. This was my first time to the salon, and was hesitant based on previous reviews, but I’m glad I went. I’ve realised that bad feedback will always outweigh good feedback in this day and age of technology. I got a Shellac pedicure and SNS manicure and they were both done professionally, just the way I wanted it. Thank you so much. I’ll definitely be coming back Read Less
Laura Bell
17 Mar 2018
REPORT
Most disgusting service ever. 3 different staff did my nails. 1of the staff cut me badly with the drill. The oldest lady Doh can’t did such an uneven job that within a week 5 nails had cracks and chip... Read More
Most disgusting service ever. 3 different staff did my nails. 1of the staff cut me badly with the drill. The oldest lady Doh can’t did such an uneven job that within a week 5 nails had cracks and chips. I went back to get them fixed and she told me it was my fault and went to break my nails where the cracks where and I had to direct her to sook them off as it’s not my nails it’s the SNS on top. She acts like she is the boss and won’t give out anyone highers number.
Minh the young girl with the glasses does a great job and nails last 4-5weeks.
However never going back.
Beauty Platform central South Morang Best Nail Place ever. Read Less
Denise Digenakis
24 Feb 2018
REPORT
I knew this place was not very good however I was in the area, needed to get my shellac removed and thought how badly could it turn out. Just absolutely terrible - all 3 workers had a go at my nails a... Read More
I knew this place was not very good however I was in the area, needed to get my shellac removed and thought how badly could it turn out. Just absolutely terrible - all 3 workers had a go at my nails and every single one was hopeless - and the boss lady is the WORST! Read Less
Tayla Bannister
28 Jul 2017
REPORT
Very very rude and they do the worst job at nails. Never coming back.
Michelle Dimovska
28 Jul 2017
REPORT
Terrible staff. I have been there 3 times in one week to refill and have my shellac done then two days later they all scraped off. I went there and played calm about it and they said I'd have to pay f... Read More
Terrible staff. I have been there 3 times in one week to refill and have my shellac done then two days later they all scraped off. I went there and played calm about it and they said I'd have to pay for it. I argued over that and ended up not paying. They ended up doing "some" of my nails and not all. Turns out the colour was the same, but did not look the same as clearly it was a couple days after. They were rough and not understanding. They cut me while buffering and shrugged it off but was going to scream at them after but didn't want to make more of a scene than I already had. If I could rate it 0 I would. First and last time going back. Would not recommend to anyone. Read Less
Tahlia Jayne
19 Apr 2017
REPORT
This place is beyond terrible. The staff are rude, the jobs are expensive but rushed. I had got an Sns service there. They did them so week and thin one of them snapped within two days of having it. T... Read More
This place is beyond terrible. The staff are rude, the jobs are expensive but rushed. I had got an Sns service there. They did them so week and thin one of them snapped within two days of having it. They then charged me to fix it and even told me to my face 'it's not our fault you are rough on your nails' which is utter bullshit because that's the second time ever I've snapped a nail in my life. I'd honestly rate this 0 if I could.Read Less
Kahli H
23 Jan 2017
REPORT
Went here on Wednesday to get shellac. Usually get this and have never had a problem. It was obvious the colour I picked was running low but they didn't ask me to choose another. They did the job and ... Read More
Went here on Wednesday to get shellac. Usually get this and have never had a problem. It was obvious the colour I picked was running low but they didn't ask me to choose another. They did the job and it looked fine just a bit thin but whatever. It wasn't until they started peeling that I thought I'd go back to get them fixed the next day. The girl rushed a fix job and I asked are you sure the rest that haven't peeled will be ok, I was told yes but went home and sure enough they peeled. Went in for a third time the following day and dealt with the woman in charge who was rude to me and came across as telling me off for it saying it's never happened before etc and basically wanted me to stop talking about it. She was rude and made me feel uncomfortable. Mind you not once did I lose my cool. As she roughly finished I saw another nail about to peel so showed her and she put a small amount of top coat on my nail and left it, sure enough as soon as I walked out it peeled off. For the next 24 hours three to four nails peeled at least half way off. Called for a refund today got told I'll have a discount next time but safe to say I won't be going back ever again! I asked can I at least come and get this removed because it looked horrible and they agreed. I just left there in tears because I was made to feel horrible again the lady in charge was rude and appeared to be angry at me! I'm the one that wasted my money I should be angry but still I was nothing but calm. They roughly filed my nails off and funnily enough I've just looked at them to see damage and little bits of shellec left on at the bottoms! I was once a loyal customer to this place but after being left having my nails scraped off while I sat there in tears for being treated so poorly, it's safe to say I will never ever recommend or go to star nails again. Luckily there was a lovely customer who chatted to me while I was upset so at least I didn't have to be completely alone while being ignored at that stage. Again not once did I tell, make a fuss or get aggressive they did that themselves. Very disappointed! Horrible experience! Read Less
Sonia
13 Sep 2016
REPORT
By far the worst experience I have had getting my nails done!
It was a rushed job and the girl used the wrong colour. I asked SNS so because she started using the wrong colour and then put more coats... Read More
By far the worst experience I have had getting my nails done!
It was a rushed job and the girl used the wrong colour. I asked SNS so because she started using the wrong colour and then put more coats over the top, the end result was very thick and uncomfortable. She filed my nails so short that my fingers looked like stumps. When I said something the girl got angry and rushed even more. It got to the point that I told her to stop because I didn't want to be there anymore. But of course I still had to pay $45 for the crap nails. Happy birthday to me.... Read Less
Anne H.
18 Nov 2014
REPORT
Conveniently located at university hill shopping area, as the name suggests Star Nails has a focus on nails, but I can recommend coming here for waxing. I love that you can pop in without needing to h... Read More
Conveniently located at university hill shopping area, as the name suggests Star Nails has a focus on nails, but I can recommend coming here for waxing. I love that you can pop in without needing to have made an appointment, very convenient on the weekend when you're stretched for time. A selection of shops nearby also handy. Read Less
Staff are extremely rude, especially the one who said she was the owner. I asked for a manicure w/ shellac. I received poor service, badly filed nails & shellac on my fingers (not jut my nails)! When ... Read More
Staff are extremely rude, especially the one who said she was the owner. I asked for a manicure w/ shellac. I received poor service, badly filed nails & shellac on my fingers (not jut my nails)! When I asked them to correct the polish, I was repeatedly told there was ‘no problem’ and then overcharged. The first photo shows just how well they remove polish & the second shows an example of their filing skills. Even if you’re in the area, do yourself a favour & avoid this salon. Read Less
Lisa Tempone
22 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Unfortunately have gone down hill lately. Got a pedicure done, was super rushed and now have an infected big toe due to them cutting too deep. Was a painful, not relaxing experience. Won't be back 😒
Frankie Elizabeth
23 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Honestly a 5 year old would paint nails better. I'm quite honestly picking it off my knuckles
Michelle A
18 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great Service, couldn’t fault it. This was my first time to the salon, and was hesitant based on previous reviews, but I’m glad I went. I’ve realised that bad feedback will always outweigh good feedba... Read More
Great Service, couldn’t fault it. This was my first time to the salon, and was hesitant based on previous reviews, but I’m glad I went. I’ve realised that bad feedback will always outweigh good feedback in this day and age of technology. I got a Shellac pedicure and SNS manicure and they were both done professionally, just the way I wanted it. Thank you so much. I’ll definitely be coming back Read Less
Laura Bell
17 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Most disgusting service ever. 3 different staff did my nails. 1of the staff cut me badly with the drill. The oldest lady Doh can’t did such an uneven job that within a week 5 nails had cracks and chip... Read More
Most disgusting service ever. 3 different staff did my nails. 1of the staff cut me badly with the drill. The oldest lady Doh can’t did such an uneven job that within a week 5 nails had cracks and chips. I went back to get them fixed and she told me it was my fault and went to break my nails where the cracks where and I had to direct her to sook them off as it’s not my nails it’s the SNS on top. She acts like she is the boss and won’t give out anyone highers number.
Minh the young girl with the glasses does a great job and nails last 4-5weeks.
However never going back.
Beauty Platform central South Morang Best Nail Place ever. Read Less
Denise Digenakis
24 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I knew this place was not very good however I was in the area, needed to get my shellac removed and thought how badly could it turn out. Just absolutely terrible - all 3 workers had a go at my nails a... Read More
I knew this place was not very good however I was in the area, needed to get my shellac removed and thought how badly could it turn out. Just absolutely terrible - all 3 workers had a go at my nails and every single one was hopeless - and the boss lady is the WORST! Read Less
Tayla Bannister
28 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Very very rude and they do the worst job at nails. Never coming back.
Michelle Dimovska
28 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Terrible staff. I have been there 3 times in one week to refill and have my shellac done then two days later they all scraped off. I went there and played calm about it and they said I'd have to pay f... Read More
Terrible staff. I have been there 3 times in one week to refill and have my shellac done then two days later they all scraped off. I went there and played calm about it and they said I'd have to pay for it. I argued over that and ended up not paying. They ended up doing "some" of my nails and not all. Turns out the colour was the same, but did not look the same as clearly it was a couple days after. They were rough and not understanding. They cut me while buffering and shrugged it off but was going to scream at them after but didn't want to make more of a scene than I already had. If I could rate it 0 I would. First and last time going back. Would not recommend to anyone. Read Less
Tahlia Jayne
19 Apr 2017
REPORT
☆☆☆☆☆
REPORT
This place is beyond terrible. The staff are rude, the jobs are expensive but rushed. I had got an Sns service there. They did them so week and thin one of them snapped within two days of having it. T... Read More
This place is beyond terrible. The staff are rude, the jobs are expensive but rushed. I had got an Sns service there. They did them so week and thin one of them snapped within two days of having it. They then charged me to fix it and even told me to my face 'it's not our fault you are rough on your nails' which is utter bullshit because that's the second time ever I've snapped a nail in my life. I'd honestly rate this 0 if I could.Read Less
Kahli H
23 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Went here on Wednesday to get shellac. Usually get this and have never had a problem. It was obvious the colour I picked was running low but they didn't ask me to choose another. They did the job and ... Read More
Went here on Wednesday to get shellac. Usually get this and have never had a problem. It was obvious the colour I picked was running low but they didn't ask me to choose another. They did the job and it looked fine just a bit thin but whatever. It wasn't until they started peeling that I thought I'd go back to get them fixed the next day. The girl rushed a fix job and I asked are you sure the rest that haven't peeled will be ok, I was told yes but went home and sure enough they peeled. Went in for a third time the following day and dealt with the woman in charge who was rude to me and came across as telling me off for it saying it's never happened before etc and basically wanted me to stop talking about it. She was rude and made me feel uncomfortable. Mind you not once did I lose my cool. As she roughly finished I saw another nail about to peel so showed her and she put a small amount of top coat on my nail and left it, sure enough as soon as I walked out it peeled off. For the next 24 hours three to four nails peeled at least half way off. Called for a refund today got told I'll have a discount next time but safe to say I won't be going back ever again! I asked can I at least come and get this removed because it looked horrible and they agreed. I just left there in tears because I was made to feel horrible again the lady in charge was rude and appeared to be angry at me! I'm the one that wasted my money I should be angry but still I was nothing but calm. They roughly filed my nails off and funnily enough I've just looked at them to see damage and little bits of shellec left on at the bottoms! I was once a loyal customer to this place but after being left having my nails scraped off while I sat there in tears for being treated so poorly, it's safe to say I will never ever recommend or go to star nails again. Luckily there was a lovely customer who chatted to me while I was upset so at least I didn't have to be completely alone while being ignored at that stage. Again not once did I tell, make a fuss or get aggressive they did that themselves. Very disappointed! Horrible experience! Read Less
Sonia
13 Sep 2016
REPORT
☆☆☆☆☆
REPORT
By far the worst experience I have had getting my nails done!
It was a rushed job and the girl used the wrong colour. I asked SNS so because she started using the wrong colour and then put more coats... Read More
By far the worst experience I have had getting my nails done!
It was a rushed job and the girl used the wrong colour. I asked SNS so because she started using the wrong colour and then put more coats over the top, the end result was very thick and uncomfortable. She filed my nails so short that my fingers looked like stumps. When I said something the girl got angry and rushed even more. It got to the point that I told her to stop because I didn't want to be there anymore. But of course I still had to pay $45 for the crap nails. Happy birthday to me.... Read Less
Anne H.
18 Nov 2014
REPORT
☆☆☆☆☆
REPORT
Conveniently located at university hill shopping area, as the name suggests Star Nails has a focus on nails, but I can recommend coming here for waxing. I love that you can pop in without needing to h... Read More
Conveniently located at university hill shopping area, as the name suggests Star Nails has a focus on nails, but I can recommend coming here for waxing. I love that you can pop in without needing to have made an appointment, very convenient on the weekend when you're stretched for time. A selection of shops nearby also handy. Read Less