Disappointing experience due to customer service.  Had an appointment however upon arriving, I plus another couple who also had an appointment were told that there was a wait as they were busy due to the Christmas season.  One of them had already been waiting for an hour.  I didn't mind waiting by doing some other errands around the shopping centre while I waited however they couldn't even tell us how long the wait was.  On top of that we were told that walk-ins were prioritised.  You can only imagine how surprised we were to hear that.  What was the point of making an appointment?  One of the workers had the audacity to walk off during the conversation and shake her head.  They lost me as a customer due to this unprofessional behaviour. Read Less

Urgh! I  my nails! I walked about Adelaide trying to find a nail salon but was made feel uncomfortable in the first few I went to. The one in Regency Arcade were pressuring me (aggressively and condescendingly) to get their most expensive set and wouldn't quote me for what I wanted. The other few either ignored me or didn't seem welcoming. When I arrived at Professionail the young man (thin, with glasses, a T tattooed on his finger and a gorgeous style) approached me right away and was nice. They have a student special ($30 full set) and all other services are super affordable. They have al of the usuals and don't require appointments but do take advanced bookinga where theyare needed. The environment was relaxed and comfortable. The staffer I interacted with was lovely. And my nails are GORGEOUS! The look so beautiful. I lov5w them. I want to say, I really think people working in nail bars get treated quite badly and respond by being cold so I try to be kind (as always) with them regardless of their demeanor. Doing this, I believe,  will improve your experience in a parlour setting. The man who did my nails was so friendly and engaging. I will defs go back to see him in the future. I had a great experience at Professionail and will be going to see the same artist for any nail care in the future. Love. Read Less

9/01/2012It's definitely weird for someone like me talking about "getting your nails did". Don't worry, my lady friend called me up and asked me to visit her here, so it was the perfect chance to review the place:1. If your nails look terrible, book an appointment to ProfessioNAIL!2. From an innocent bystander's point of view, my friend's fingernails looked really good and I was astounded how focussed the lady was towards my friend's nails.Awkwardness aside, ProfessioNAIL was affordable, and the job they did was outstanding. (Yes, I am entitled to an inexperienced opinion about nail salons. The non-English speaking lady was great at her job, listened to our colour preferences, and even knew her nail products/brands very well. Really, the quality of their paint was really good, I can't lie.Their leather chairs are pretty comfy too.But as I was watching - she smiled at me as she asked me in an accent, "Are you her boy-friend?" LOL Why do I always get asked that if I'm with a lady friend? Anyway, my best friend walked out really happy, and she even looked sexier in red too. So if you want good quality nails, and attract male attention, go here!No more worries about your nails afterwards! Read Less