7 Reviews

Castle Nailspa

Edwardstown, South Australia
Reviews
Karen Bowers
25 Jun 2018
REPORT
Zero stars!, my SNS nails chipping, cracking & braking after 1 day, made an appointment to get them redone & I was told on arrival to come back in 10 minutes. After returning in 10 minutes I was tole... Read More
Zero stars!, my SNS nails chipping, cracking & braking after 1 day, made an appointment to get them redone & I was told on arrival to come back in 10 minutes. After returning in 10 minutes I was tole to wait another 10 minutes. I asked to speak with a manager, no 1 was available & that a manager would contact me....they haven't and this site is the only place that I can make a complaint. Currently looking for a new nail salon after going to this 1 for years.......I won't be back! Read Less
Stephania T
1 Feb 2018
REPORT
This place is terrible. Seriously, save your money and go to a local kindy and have the kids do it for you instead. They will do a better job. I got SNS. She hacked off my acrylic nails without using ... Read More
This place is terrible. Seriously, save your money and go to a local kindy and have the kids do it for you instead. They will do a better job. I got SNS. She hacked off my acrylic nails without using any sort of acetone or remover. Literally hacked them off with nail clippers and a false tip to get between my nail and the previous acrylic. Ripped half off to the nail bed off 3 fingers. I don’t usually get my nails done. I assumed they weren’t supposed to be so heinously violent when taking off old acrylic, but bit my tongue. She then did my nails (sticking on fake tips as she had ripped most of my natural nail off) and the SNS was lumpy, miss-shaped and uneven. I then left because I was in complete horror and thought maybe SNS is just HORRIBLE! After being advised by EVERYONE who saw my nails after, that they did a horrendous job. I went back and asked if they could fix them and gave them the benefit of the doubt that it was a once off thing. They were disgustingly rude and refused, saying that “they are how they are meant to look”. I’m appalled. This place should be shut down. So unprofessional and terrible at their job. Waste of my time and money. Read Less
Debster Curtis
4 Jan 2018
REPORT
Often have a pedicure here have always been happy with the service.
Mardi Andary
5 Dec 2017
REPORT
Kym did an awesome job last sunday im over the moon with her work..she had an eye for fine detail i will def have her next time.ive swen a few owners in the 6 years ive been coming here and never had ... Read More
Kym did an awesome job last sunday im over the moon with her work..she had an eye for fine detail i will def have her next time.ive swen a few owners in the 6 years ive been coming here and never had an issue let alone needed any nails replaced...😊😊😊😊 Read Less
Shelley Ellis
7 Sep 2017
REPORT
very bad service would be very surprised if staff have had any training at all . would not listen to what was requested and now have badly damaged nails from removal of sns with file have tilted file... Read More
very bad service would be very surprised if staff have had any training at all . would not listen to what was requested and now have badly damaged nails from removal of sns with file have tilted file and filed nail down to skin half way up nail on 3 nails very painful. Read Less
Silly Ship
30 Jun 2017
REPORT
Bad customer service
robyn simmons
18 May 2017
REPORT
This is the worst nail experience ever. Nails look stubby and chunky after second attempt shellac toes all bumpy. Not only are they incompetent but rude and tried to blame me for their errors. Don't d... Read More
This is the worst nail experience ever. Nails look stubby and chunky after second attempt shellac toes all bumpy. Not only are they incompetent but rude and tried to blame me for their errors. Don't do it! Not just a waste of money but time being a guinea pig paying for their staff to learn. Rude and hopeless Read Less
Book an Appointment
Online booking unavailable
Please call
(08) 8374 0444
992 South Road
Edwardstown South Australia 5039
Business Hours
Monday
Mon
09:00AM-17:30PM
Tuesday
Tue
09:00AM-17:30PM
Wednesday
Wed
09:00AM-17:30PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-17:30PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
11:00AM-17:00PM
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Castle Nailspa

Edwardstown, South Australia
(7)
992 South Road
Edwardstown South Australia 5039
Monday
09:00AM-17:30PM
Tuesday
09:00AM-17:30PM
Wednesday
09:00AM-17:30PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-17:30PM
Saturday
09:00AM-17:00PM
Sunday
11:00AM-17:00PM
Karen Bowers
25 Jun 2018
REPORT
Zero stars!, my SNS nails chipping, cracking & braking after 1 day, made an appointment to get them redone & I was told on arrival to come back in 10 minutes. After returning in 10 minutes I was tole... Read More
Zero stars!, my SNS nails chipping, cracking & braking after 1 day, made an appointment to get them redone & I was told on arrival to come back in 10 minutes. After returning in 10 minutes I was tole to wait another 10 minutes. I asked to speak with a manager, no 1 was available & that a manager would contact me....they haven't and this site is the only place that I can make a complaint. Currently looking for a new nail salon after going to this 1 for years.......I won't be back! Read Less
Stephania T
1 Feb 2018
REPORT
This place is terrible. Seriously, save your money and go to a local kindy and have the kids do it for you instead. They will do a better job. I got SNS. She hacked off my acrylic nails without using ... Read More
This place is terrible. Seriously, save your money and go to a local kindy and have the kids do it for you instead. They will do a better job. I got SNS. She hacked off my acrylic nails without using any sort of acetone or remover. Literally hacked them off with nail clippers and a false tip to get between my nail and the previous acrylic. Ripped half off to the nail bed off 3 fingers. I don’t usually get my nails done. I assumed they weren’t supposed to be so heinously violent when taking off old acrylic, but bit my tongue. She then did my nails (sticking on fake tips as she had ripped most of my natural nail off) and the SNS was lumpy, miss-shaped and uneven. I then left because I was in complete horror and thought maybe SNS is just HORRIBLE! After being advised by EVERYONE who saw my nails after, that they did a horrendous job. I went back and asked if they could fix them and gave them the benefit of the doubt that it was a once off thing. They were disgustingly rude and refused, saying that “they are how they are meant to look”. I’m appalled. This place should be shut down. So unprofessional and terrible at their job. Waste of my time and money. Read Less
Debster Curtis
4 Jan 2018
REPORT
Often have a pedicure here have always been happy with the service.
Mardi Andary
5 Dec 2017
REPORT
Kym did an awesome job last sunday im over the moon with her work..she had an eye for fine detail i will def have her next time.ive swen a few owners in the 6 years ive been coming here and never had ... Read More
Kym did an awesome job last sunday im over the moon with her work..she had an eye for fine detail i will def have her next time.ive swen a few owners in the 6 years ive been coming here and never had an issue let alone needed any nails replaced...😊😊😊😊 Read Less
Shelley Ellis
7 Sep 2017
REPORT
very bad service would be very surprised if staff have had any training at all . would not listen to what was requested and now have badly damaged nails from removal of sns with file have tilted file... Read More
very bad service would be very surprised if staff have had any training at all . would not listen to what was requested and now have badly damaged nails from removal of sns with file have tilted file and filed nail down to skin half way up nail on 3 nails very painful. Read Less
Silly Ship
30 Jun 2017
REPORT
Bad customer service
robyn simmons
18 May 2017
REPORT
This is the worst nail experience ever. Nails look stubby and chunky after second attempt shellac toes all bumpy. Not only are they incompetent but rude and tried to blame me for their errors. Don't d... Read More
This is the worst nail experience ever. Nails look stubby and chunky after second attempt shellac toes all bumpy. Not only are they incompetent but rude and tried to blame me for their errors. Don't do it! Not just a waste of money but time being a guinea pig paying for their staff to learn. Rude and hopeless Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know