Poor service, and unhygienic. I believe they reuse nail files and scrub brushes without proper sanitation. It is also the first time I developed a fungal infection after a salon visit. I wished I listened to the other reviewers here. Read Less

Terrible service. Made a booking that morning and was seated, then ignored for 20 minutes after arriving on time. Despite trying to get attention to ask how long, they continued to seat walk-ins until they were very busy. Watched another woman walk out half way through her treatment after many queries about her poor service. Eventually after walking up to a woman to ask if I should leave , she looked at me and spoke in another language to another woman and walked off. Read Less

I had a very very bad experience at Tommy Tu beauty salon at Adelaide Central Plaza. The beauticians accepted to procede to a waxing whereas they knew they did not have the time to do it because they were closing. Within 10 min, they thought they could make entire leg + bikini. When they started removing the wax they put on half the half-leg, they were slow, that hurts a lot! and they stopped before all the hairs were off. They didn't care: they told me they couldn't do more because it was late and they had to close the salon. And, they ask to pay full price! I had never seen people caring so little for a client. I don't recommend the store at all. Beauticians are not professional there. Read Less

My favourite nail salon in Adelaide! All of the ladies are efficient and friendly. I have several nail technicians at this salon perform shellac, manicures and pedicures and they all are well trained. Highly recommend. Read Less

TERRIBLE. Can't even remove shellac.. would hate to see how poorly they apply anything. The girl repeatedly pressed too hard, hacked up my nail beds until i was bleeding and my nails are utter trash now because of how roughly she has buffed them. Didnt think it would be that hard to perform a simple task but I definitely overestimated their competence. Read Less

First time visit saw me here for shellac removal and manicure. The staff member who served me and did my manicure was not very friendly or talkative and quite rough-handed! All staff spoke in their native language, other than English, and my nail polish had already started chipping off by later the same day! Not good enough! Prices are reasonable but I'm not sure I would return in a hurry. Read Less

So I've just decided to set myself a goal to work my way through and review as many different nail and beauty salons as possible in the next few months. Mix it up a bit.Tommy Tu Nails & Beauty offers a speedy option in the CBD. With a buff, shape and shellac (including colour removal) on the fingers only taking 25 mins and a regular pedicure about 30 mins, the salon is a great option for folks on a lunch break. This speed, the central location in the Adelaide Central Plaza (David Jones) food court/basement, and the incredibly reasonable prices (shellac $25, regular pedi $25) make the salon a solid 3 star experience.For me what's missing is service and quality products. The staff here obviously enjoy each others' company, which is great, but there is a whole lot of talking and joking between the group, and very little engagement with the clients... which to be honest, I don't mind too much, but I do wish I was brought in on the merriment.Also, whilst the shellac topcoat and base coat are 'Gel-ish' brand, the colours are brands I've never seen, they are thinner, and I'm not sure how long they'll last (I'll update the review if it's less than the 3 weeks I would expect from shellac). The regular colours are China Glaze & OPI... I tried China Glaze, which I usually tend to avoid... I remember why... It is awful, even the woman doing my nails said she hated working with it. It didn't help that they didn't use a base coat either, so my pedicure is a little patchy. I guess an artist is only as good as the material they have to work with.For me, Tommy Tu is an option for if I'm in a rush or feeling poor, but I don't see it becoming a preferred option for me in the CBD. Read Less