12 Reviews

Professionail

Shailer Park, Queensland
Reviews
Heidi Cunningham
22 Oct 2021
REPORT
If I could give 0 stars I would. Ignored me for 10 minutes when I was at the front of the shop, not even acknowledged!!! Then told me to come back in 10 which is fine and understandable as I didn’t ha... Read More
If I could give 0 stars I would. Ignored me for 10 minutes when I was at the front of the shop, not even acknowledged!!! Then told me to come back in 10 which is fine and understandable as I didn’t have a booking. Came back and they were rude about having to fix 1 of the nails that snapped off that I needed fixed. Then they didn’t have the colour powder they were meant to use on me and left me sitting for 20 minutes. They were so so rude and charged me for THEIR mistake and also charged me even though it was the wrong colour and the acrylic nail BENDS! So so rude!!! Would never recommend or go back there! Read Less
Eric Jones
23 Jun 2018
REPORT
They are really Professionails. You should atleast try it once if you haven't done it already.
Gemma Williams
3 May 2018
REPORT
So happy with my nails! They are beautiful and the staff are very gentle and friendly. After going to a different company prior that I was dissapointed, this was a breath of fresh air. She was thoroug... Read More
So happy with my nails! They are beautiful and the staff are very gentle and friendly. After going to a different company prior that I was dissapointed, this was a breath of fresh air. She was thorough and made sure they were perfect! Will definitely come back again :) Read Less
Leanne Stevens
12 Apr 2018
REPORT
Worst Customer Service ever!! The ladies that were working there were very RUDE! I had asked for a simple pedicure; white coloured toenails with simple flower design on both my big toes. The lady did ... Read More
Worst Customer Service ever!! The ladies that were working there were very RUDE! I had asked for a simple pedicure; white coloured toenails with simple flower design on both my big toes. The lady did the total opposite! I then, as politely as possible, asked if she could change the design and she said "Ok". I then chose another SIMPLE design which looked much better. When she was finished she literally just stood up and walked off, not saying a thing. I mean, I understand that she might have been a little ticked off; but seriously, if you are going to run a business that is solely based on treating customers and making sure that they are satisfied, then you have step up. One of the other employers came up to look at the design and started laughing, just because of how simple the design was. She also went to other employers, still laughing, and started talking in (I believe it's Thai, but I'm not entirely sure), and they all started to laugh. This made me feel very very uncomfortable. Overall, I DO NOT recommend this nail salon to anyone. VERY UNPROFESSIONAL!! Read Less
jimmeez1926
13 Feb 2018
REPORT
First visit this morning, very happy with the service. Nung was gentle and friendly and the atmosphere was great. Thank you
Renee Roze
11 Feb 2018
REPORT
I dropped in without an appointment at 3:35 today being a Sunday they close at 4. To my surprise I was sent to a chair and had my nails attended to within 5 minutes. My nails look amazing. Thank you P... Read More
I dropped in without an appointment at 3:35 today being a Sunday they close at 4. To my surprise I was sent to a chair and had my nails attended to within 5 minutes. My nails look amazing. Thank you Professional nails. Read Less
tracy Beskin-clark
19 Jan 2018
REPORT
Not happy at all. I was booked in for a spa pedicure, which I needed badly (I had quite a bit of rough dead skin that needed to be removed and smoothed). The young girl who gave me the treatment was... Read More
Not happy at all. I was booked in for a spa pedicure, which I needed badly (I had quite a bit of rough dead skin that needed to be removed and smoothed). The young girl who gave me the treatment was (A) not friendly AT ALL (B) barely responded to anything I said to her (C) was not going to use the razor skin remover (just gave my feet a quick scrub then began to apply nail polish!!!) (D) was clearly NOT HAPPY when I asked that she use the razor to remove the dead skin, and (E) literally dropped my food and said "Your done" and walked away when she was finished!! She did not remove the toe separators, she did not give back the polish I had bought in and did not even say goodbye! RUDE, INATTENTIVE, UNINTERESTED AND UNFRIENDLY! I still have quite a lot of dry skin around my heals, that normally would be removed at other places I go and feel like it was a half done job. I do NOT recommend this place to anyone. Read Less
Julia Griffin
10 Aug 2017
REPORT
Nail day again with the amazing Amy 👍 My daughter and I have been coming here for the past year and have always walked away happy. All the girls are very welcoming. I highly recommend the team at ... Read More
Nail day again with the amazing Amy 👍 My daughter and I have been coming here for the past year and have always walked away happy. All the girls are very welcoming. I highly recommend the team at professional nails Loganholme. Thanks again Amy, your the best 😊 Read Less
Karlee Griffin
10 Aug 2017
REPORT
Kathy always does a great job with my nails. I have always gone to other nail salon and always walked out with cuts on my fingers but kathy is so gentle and listens to how I like my nails everytime. ... Read More
Kathy always does a great job with my nails. I have always gone to other nail salon and always walked out with cuts on my fingers but kathy is so gentle and listens to how I like my nails everytime. Thank you Kathy. And thank you professional nails team. Read Less
Mariliis Sepp
5 Aug 2017
REPORT
Not happy!! Had a manicure, few new tips and new gel- pictures tell itself. First of all manicure very sloppy, gel not finished properly (+didn't use the bottom gel that goes under the colour. Dot nee... Read More
Not happy!! Had a manicure, few new tips and new gel- pictures tell itself. First of all manicure very sloppy, gel not finished properly (+didn't use the bottom gel that goes under the colour. Dot need it for acrylic but you do on your own nail), new tips look like shovel(not level and fine as the ones I've had before). All this happened probably because the salon was packed with people and they kept taking new ones on although there was no room- I was sat down behind the table 40 mins before they actually started doing anything). I wouldn't mind waiting and making an appointment but to pay full price for the job that's been done in rush and looks VERY UNPROFESSIONAL.. Very frustrating and a total waste of time and money!!! Read Less
Jenni Hong
28 May 2017
REPORT
I decided to visit as its just down the road from my house. I usually never go Professionail as I find the service and quality well below average compared to others. But this place was probabily the w... Read More
I decided to visit as its just down the road from my house. I usually never go Professionail as I find the service and quality well below average compared to others. But this place was probabily the worse of the worse. Read Less
Lina S
4 May 2017
REPORT
Was not impressed. Other than having my nails beds bleed due to rough handling of a worker, customer service was a little okay.
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Book an Appointment
Online booking unavailable
Please call
(07) 3806 4311
Shop 102 Hyperdome shopping centre
Shailer Park Queensland 4128
Business Hours
Monday
Mon
09:00AM-17:30PM
Tuesday
Tue
09:00AM-17:30PM
Wednesday
Wed
09:00AM-17:30PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-17:30PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-16:00PM
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CLAIM IT HERE
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Professionail

Shailer Park, Queensland
(12)
Shop 102 Hyperdome shopping centre
Shailer Park Queensland 4128
Monday
09:00AM-17:30PM
Tuesday
09:00AM-17:30PM
Wednesday
09:00AM-17:30PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-17:30PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-16:00PM
Heidi Cunningham
22 Oct 2021
REPORT
If I could give 0 stars I would. Ignored me for 10 minutes when I was at the front of the shop, not even acknowledged!!! Then told me to come back in 10 which is fine and understandable as I didn’t ha... Read More
If I could give 0 stars I would. Ignored me for 10 minutes when I was at the front of the shop, not even acknowledged!!! Then told me to come back in 10 which is fine and understandable as I didn’t have a booking. Came back and they were rude about having to fix 1 of the nails that snapped off that I needed fixed. Then they didn’t have the colour powder they were meant to use on me and left me sitting for 20 minutes. They were so so rude and charged me for THEIR mistake and also charged me even though it was the wrong colour and the acrylic nail BENDS! So so rude!!! Would never recommend or go back there! Read Less
Eric Jones
23 Jun 2018
REPORT
They are really Professionails. You should atleast try it once if you haven't done it already.
Gemma Williams
3 May 2018
REPORT
So happy with my nails! They are beautiful and the staff are very gentle and friendly. After going to a different company prior that I was dissapointed, this was a breath of fresh air. She was thoroug... Read More
So happy with my nails! They are beautiful and the staff are very gentle and friendly. After going to a different company prior that I was dissapointed, this was a breath of fresh air. She was thorough and made sure they were perfect! Will definitely come back again :) Read Less
Leanne Stevens
12 Apr 2018
REPORT
Worst Customer Service ever!! The ladies that were working there were very RUDE! I had asked for a simple pedicure; white coloured toenails with simple flower design on both my big toes. The lady did ... Read More
Worst Customer Service ever!! The ladies that were working there were very RUDE! I had asked for a simple pedicure; white coloured toenails with simple flower design on both my big toes. The lady did the total opposite! I then, as politely as possible, asked if she could change the design and she said "Ok". I then chose another SIMPLE design which looked much better. When she was finished she literally just stood up and walked off, not saying a thing. I mean, I understand that she might have been a little ticked off; but seriously, if you are going to run a business that is solely based on treating customers and making sure that they are satisfied, then you have step up. One of the other employers came up to look at the design and started laughing, just because of how simple the design was. She also went to other employers, still laughing, and started talking in (I believe it's Thai, but I'm not entirely sure), and they all started to laugh. This made me feel very very uncomfortable. Overall, I DO NOT recommend this nail salon to anyone. VERY UNPROFESSIONAL!! Read Less
jimmeez1926
13 Feb 2018
REPORT
First visit this morning, very happy with the service. Nung was gentle and friendly and the atmosphere was great. Thank you
Renee Roze
11 Feb 2018
REPORT
I dropped in without an appointment at 3:35 today being a Sunday they close at 4. To my surprise I was sent to a chair and had my nails attended to within 5 minutes. My nails look amazing. Thank you P... Read More
I dropped in without an appointment at 3:35 today being a Sunday they close at 4. To my surprise I was sent to a chair and had my nails attended to within 5 minutes. My nails look amazing. Thank you Professional nails. Read Less
tracy Beskin-clark
19 Jan 2018
REPORT
Not happy at all. I was booked in for a spa pedicure, which I needed badly (I had quite a bit of rough dead skin that needed to be removed and smoothed). The young girl who gave me the treatment was... Read More
Not happy at all. I was booked in for a spa pedicure, which I needed badly (I had quite a bit of rough dead skin that needed to be removed and smoothed). The young girl who gave me the treatment was (A) not friendly AT ALL (B) barely responded to anything I said to her (C) was not going to use the razor skin remover (just gave my feet a quick scrub then began to apply nail polish!!!) (D) was clearly NOT HAPPY when I asked that she use the razor to remove the dead skin, and (E) literally dropped my food and said "Your done" and walked away when she was finished!! She did not remove the toe separators, she did not give back the polish I had bought in and did not even say goodbye! RUDE, INATTENTIVE, UNINTERESTED AND UNFRIENDLY! I still have quite a lot of dry skin around my heals, that normally would be removed at other places I go and feel like it was a half done job. I do NOT recommend this place to anyone. Read Less
Julia Griffin
10 Aug 2017
REPORT
Nail day again with the amazing Amy 👍 My daughter and I have been coming here for the past year and have always walked away happy. All the girls are very welcoming. I highly recommend the team at ... Read More
Nail day again with the amazing Amy 👍 My daughter and I have been coming here for the past year and have always walked away happy. All the girls are very welcoming. I highly recommend the team at professional nails Loganholme. Thanks again Amy, your the best 😊 Read Less
Karlee Griffin
10 Aug 2017
REPORT
Kathy always does a great job with my nails. I have always gone to other nail salon and always walked out with cuts on my fingers but kathy is so gentle and listens to how I like my nails everytime. ... Read More
Kathy always does a great job with my nails. I have always gone to other nail salon and always walked out with cuts on my fingers but kathy is so gentle and listens to how I like my nails everytime. Thank you Kathy. And thank you professional nails team. Read Less
Mariliis Sepp
5 Aug 2017
REPORT
Not happy!! Had a manicure, few new tips and new gel- pictures tell itself. First of all manicure very sloppy, gel not finished properly (+didn't use the bottom gel that goes under the colour. Dot nee... Read More
Not happy!! Had a manicure, few new tips and new gel- pictures tell itself. First of all manicure very sloppy, gel not finished properly (+didn't use the bottom gel that goes under the colour. Dot need it for acrylic but you do on your own nail), new tips look like shovel(not level and fine as the ones I've had before). All this happened probably because the salon was packed with people and they kept taking new ones on although there was no room- I was sat down behind the table 40 mins before they actually started doing anything). I wouldn't mind waiting and making an appointment but to pay full price for the job that's been done in rush and looks VERY UNPROFESSIONAL.. Very frustrating and a total waste of time and money!!! Read Less
Jenni Hong
28 May 2017
REPORT
I decided to visit as its just down the road from my house. I usually never go Professionail as I find the service and quality well below average compared to others. But this place was probabily the w... Read More
I decided to visit as its just down the road from my house. I usually never go Professionail as I find the service and quality well below average compared to others. But this place was probabily the worse of the worse. Read Less
Lina S
4 May 2017
REPORT
Was not impressed. Other than having my nails beds bleed due to rough handling of a worker, customer service was a little okay.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know