ProfessioNAIL
Brisbane City, Queensland
Reviews
Short
19 Jul 2018
REPORT
Hands down the worst nail salon I have ever been to. The staff were ok to me however were extremely rude to a lady who was not fluent in English and had a hard time understanding them. They tried to c...
Hands down the worst nail salon I have ever been to. The staff were ok to me however were extremely rude to a lady who was not fluent in English and had a hard time understanding them. They tried to charge me 110 for acrylics with ombré glitter. I asked how much normal plain acrylics would cost and she said 80 so I told her I would just get a plain colour and she would not let me! Waste of money as the nails were chunky and looked horrible and other nail salons are not nearly as expensive. They told me they were more expensive than other proffesionail because they use better quality products. I highly doubt that as they all fell off within two weeks. Please don’t go here it’s a scam. Take yourself somewhere with better service and cheaper prices!!
Google User
12 Jul 2018
REPORT
Stood outside deciding whether to go in. The staff inside saw me and still didn’t even smile or say hello. Atmosphere inside looked pretty depressing and unwelcoming so after a few mins I walked away.
Tana Dora
4 Jul 2018
REPORT
The most painful manicure I've ever had. The people seemed nice... hence 2 starts. But the cleanliness was not great either. Not going back.
Chris Davenport
7 Jun 2018
REPORT
Normally very critical...but Wendy did fabulous SNS and Thuan did great gel ped!!!
Justin and Kelly
23 May 2018
REPORT
They do a decent job, but beware...they will put you in that pedicure chair & leave you there for ages! Waited 45 mins the other day for them to even start. I wish they could just tell me up front t...
They do a decent job, but beware...they will put you in that pedicure chair & leave you there for ages! Waited 45 mins the other day for them to even start. I wish they could just tell me up front to come back later. 12-1 seems to be the busiest time for them.
Kiwigirl Ontour
29 Apr 2018
REPORT
Wonderful price and lovely people! Very attentive, great customer service! Would highly recommend!
Bridget H
17 Mar 2018
REPORT
VERY RUDE EMPLOYEES and unwilling to help. Their work is very poor quality and will break easily which they will not acknowledge or help you with, instead they will tell you it’s not their problem an...
VERY RUDE EMPLOYEES and unwilling to help. Their work is very poor quality and will break easily which they will not acknowledge or help you with, instead they will tell you it’s not their problem and laugh.
Bessie Davis-Moggs
23 Feb 2018
REPORT
This place is a joke. Overpriced for starters but I needed my nails done before work...had infills done, the women had my hands under the dryer for no time at all and then told me I was finished. Paid...
This place is a joke. Overpriced for starters but I needed my nails done before work...had infills done, the women had my hands under the dryer for no time at all and then told me I was finished. Paid and then realised my nails were still wet and got ruined right away while getting my purse out. They fixed them but no apology and they seemed annoyed that I had let them know. Felt like they just wanted me in and out as quickly as possible. Look elsewhere
Angela Fleet
23 Feb 2018
REPORT
Went in on Saturday for a manicure (shellac) pedicure and my husband got a pedicure. Sign outside said $50 special for mani/pedi.
My husband finished first so paid whilst I was still going with my ha...
Went in on Saturday for a manicure (shellac) pedicure and my husband got a pedicure. Sign outside said $50 special for mani/pedi.
My husband finished first so paid whilst I was still going with my hands. He ended up paying $140
On Sunday I had one of my fingers shellac completely peel off, bubbles on 2 other fingers.
Let's just say won't be going back there again. 1 very expensive lesson
Annabelle Kent
20 Dec 2017
REPORT
Filthy, rude staff, extremely slow and poor service. They cut a woman's finger open in front of me and did nothing to help her. Always always always demand fresh utensils. I got infected from here.
Tailored Effect
4 Aug 2017
REPORT
Terrible job done. I have to redo them my bloody self at home. Really pissed off.
Lunah Liu Yaqing
9 Jul 2017
REPORT
I got my acrylics done on Wednesday and they started popping off on Sunday evening. The staff couldn't understand English properly and didn't actually do as what I explained. I definitely don't recomm...
I got my acrylics done on Wednesday and they started popping off on Sunday evening. The staff couldn't understand English properly and didn't actually do as what I explained. I definitely don't recommend this place regardless what special deals they have.
Angela Seydlitz
7 Jun 2017
REPORT
◇••••NEVER COME HERE••••◇ I got a mani/pedi here. Gel for hands and regular polish for feet. Was quoted $65 but was told 70 at checkout (no upgrades) they did a HORRENDOUS job.●●●They cut me 5 times.●...
◇••••NEVER COME HERE••••◇ I got a mani/pedi here. Gel for hands and regular polish for feet. Was quoted $65 but was told 70 at checkout (no upgrades) they did a HORRENDOUS job.●●●They cut me 5 times.●●● My cuticles are permanently damaged. And I still have tons of dead skin on my feet. WORST. ABSOLUTE WORST!
Marie Wilkie
11 Apr 2017
REPORT
Too bad this nail salon doesn't listen to what sizeing you want due too the fact they're lazy and my shellac CHIPPED within a week. I get shellac for a reason and that's too have a smooth perfect fini...
Too bad this nail salon doesn't listen to what sizeing you want due too the fact they're lazy and my shellac CHIPPED within a week. I get shellac for a reason and that's too have a smooth perfect finish that won't get wrecked. And on top of that 3 nails have broken in 3 weeks. I've been here twice and both times this whole experience happened. Go elsewhere for nails no offence
Amelia Baker
17 Feb 2017
REPORT
Came here to get my acrylics taken off. At my usual salon/s they never have any trouble popping them off but these guys decided it was better to leave my nails in acetone for 20 minutes and became ver...
Came here to get my acrylics taken off. At my usual salon/s they never have any trouble popping them off but these guys decided it was better to leave my nails in acetone for 20 minutes and became very rude when I asked if that was normal. Also managed to take a chunk out of my natural nail. My nails are ruined and it took them an hour! Was gonna get colour but just wanted to leave at that point so got clear polish instead... avoid this place at all costs!
Book an Appointment
Online booking unavailable
Please call
(07) 3221 0012
Business Hours
Monday
Mon
09:00AM-17:30PM
Tuesday
Tue
09:00AM-17:30PM
Wednesday
Wed
09:00AM-17:30PM
Thursday
Thu
09:00AM-17:30PM
Friday
Fri
09:00AM-21:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
Popular Hours
No data for Thursday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
ProfessioNAIL
Brisbane City, Queensland
Business Hours
Monday
09:00AM-17:30PM
Tuesday
09:00AM-17:30PM
Wednesday
09:00AM-17:30PM
Thursday
09:00AM-17:30PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-17:00PM
Popular Hours
No data for Thursday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Short
19 Jul 2018
Hands down the worst nail salon I have ever been to. The staff were ok to me however were extremely rude to a lady who was not fluent in English and had a hard time understanding them. They tried to c...
Hands down the worst nail salon I have ever been to. The staff were ok to me however were extremely rude to a lady who was not fluent in English and had a hard time understanding them. They tried to charge me 110 for acrylics with ombré glitter. I asked how much normal plain acrylics would cost and she said 80 so I told her I would just get a plain colour and she would not let me! Waste of money as the nails were chunky and looked horrible and other nail salons are not nearly as expensive. They told me they were more expensive than other proffesionail because they use better quality products. I highly doubt that as they all fell off within two weeks. Please don’t go here it’s a scam. Take yourself somewhere with better service and cheaper prices!!
Google User
12 Jul 2018
Stood outside deciding whether to go in. The staff inside saw me and still didn’t even smile or say hello. Atmosphere inside looked pretty depressing and unwelcoming so after a few mins I walked away.
Tana Dora
4 Jul 2018
The most painful manicure I've ever had. The people seemed nice... hence 2 starts. But the cleanliness was not great either. Not going back.
Chris Davenport
7 Jun 2018
Normally very critical...but Wendy did fabulous SNS and Thuan did great gel ped!!!
Justin and Kelly
23 May 2018
They do a decent job, but beware...they will put you in that pedicure chair & leave you there for ages! Waited 45 mins the other day for them to even start. I wish they could just tell me up front t...
They do a decent job, but beware...they will put you in that pedicure chair & leave you there for ages! Waited 45 mins the other day for them to even start. I wish they could just tell me up front to come back later. 12-1 seems to be the busiest time for them.
Kiwigirl Ontour
29 Apr 2018
Wonderful price and lovely people! Very attentive, great customer service! Would highly recommend!
Bridget H
17 Mar 2018
VERY RUDE EMPLOYEES and unwilling to help. Their work is very poor quality and will break easily which they will not acknowledge or help you with, instead they will tell you it’s not their problem an...
VERY RUDE EMPLOYEES and unwilling to help. Their work is very poor quality and will break easily which they will not acknowledge or help you with, instead they will tell you it’s not their problem and laugh.
Bessie Davis-Moggs
23 Feb 2018
This place is a joke. Overpriced for starters but I needed my nails done before work...had infills done, the women had my hands under the dryer for no time at all and then told me I was finished. Paid...
This place is a joke. Overpriced for starters but I needed my nails done before work...had infills done, the women had my hands under the dryer for no time at all and then told me I was finished. Paid and then realised my nails were still wet and got ruined right away while getting my purse out. They fixed them but no apology and they seemed annoyed that I had let them know. Felt like they just wanted me in and out as quickly as possible. Look elsewhere
Angela Fleet
23 Feb 2018
Went in on Saturday for a manicure (shellac) pedicure and my husband got a pedicure. Sign outside said $50 special for mani/pedi.
My husband finished first so paid whilst I was still going with my ha...
Went in on Saturday for a manicure (shellac) pedicure and my husband got a pedicure. Sign outside said $50 special for mani/pedi.
My husband finished first so paid whilst I was still going with my hands. He ended up paying $140
On Sunday I had one of my fingers shellac completely peel off, bubbles on 2 other fingers.
Let's just say won't be going back there again. 1 very expensive lesson
Annabelle Kent
20 Dec 2017
Filthy, rude staff, extremely slow and poor service. They cut a woman's finger open in front of me and did nothing to help her. Always always always demand fresh utensils. I got infected from here.
Tailored Effect
4 Aug 2017
Terrible job done. I have to redo them my bloody self at home. Really pissed off.
Lunah Liu Yaqing
9 Jul 2017
I got my acrylics done on Wednesday and they started popping off on Sunday evening. The staff couldn't understand English properly and didn't actually do as what I explained. I definitely don't recomm...
I got my acrylics done on Wednesday and they started popping off on Sunday evening. The staff couldn't understand English properly and didn't actually do as what I explained. I definitely don't recommend this place regardless what special deals they have.
Angela Seydlitz
7 Jun 2017
◇••••NEVER COME HERE••••◇ I got a mani/pedi here. Gel for hands and regular polish for feet. Was quoted $65 but was told 70 at checkout (no upgrades) they did a HORRENDOUS job.●●●They cut me 5 times.●...
◇••••NEVER COME HERE••••◇ I got a mani/pedi here. Gel for hands and regular polish for feet. Was quoted $65 but was told 70 at checkout (no upgrades) they did a HORRENDOUS job.●●●They cut me 5 times.●●● My cuticles are permanently damaged. And I still have tons of dead skin on my feet. WORST. ABSOLUTE WORST!
Marie Wilkie
11 Apr 2017
Too bad this nail salon doesn't listen to what sizeing you want due too the fact they're lazy and my shellac CHIPPED within a week. I get shellac for a reason and that's too have a smooth perfect fini...
Too bad this nail salon doesn't listen to what sizeing you want due too the fact they're lazy and my shellac CHIPPED within a week. I get shellac for a reason and that's too have a smooth perfect finish that won't get wrecked. And on top of that 3 nails have broken in 3 weeks. I've been here twice and both times this whole experience happened. Go elsewhere for nails no offence
Amelia Baker
17 Feb 2017
Came here to get my acrylics taken off. At my usual salon/s they never have any trouble popping them off but these guys decided it was better to leave my nails in acetone for 20 minutes and became ver...
Came here to get my acrylics taken off. At my usual salon/s they never have any trouble popping them off but these guys decided it was better to leave my nails in acetone for 20 minutes and became very rude when I asked if that was normal. Also managed to take a chunk out of my natural nail. My nails are ruined and it took them an hour! Was gonna get colour but just wanted to leave at that point so got clear polish instead... avoid this place at all costs!
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