Worst experience ever. Went in just to get my shellac taken off and nails shaped and buffed. 4 different women served me. One of them who was clearly only a helper/cleaner who didn't know what she was doing started filing my nails horribly. I had to ask someone else to do it and ended up redoing it myself. They didn't buff my nails properly so now they're all scratched and jagged. The service should have taken no more than 15-20min. I was sitting there for 1 hour. Most of the time not having anything done. I left so irritated Don't go here, it's a waste of time and money, the results are terrible. I could have done a better job at home. Read Less

It was $130 for just a manicure and pedicure, that's all I got done, they clearly over charged me and were quite rude throughout my visit, and the nail colour wasn't even right! I wouldn't go there if I were you. Read Less

Very poor service. I was served by three different people and neither was ‚in the moment‘. Awkward experience. When I paid in cash the lady gave me a fake $20 note in return which I handet her back straight away as it was so obvious made of paper. Very peculiar place. Read Less

If I could give them 0 stars, I would. I just asked to get my nails shortened. The lady shortened them too much to file them into the shape I requested and kept cutting into the skin underneath my nails. When I asked her to reshape them, she rolled her eyes at me and then accidentally buffed off my nail polish whilst buffing my nails. She didn't offer to fix it, so my polish was all scratched. I had to ask her to put on a layer of topcoat to fix her mistake. I attached a photo of how crooked my nails are. Please don't go here! I could put up with terrible service if they were amazing nail technicians but they're not and charge more than other places close by. Read Less

Appalling!! Paid $55 dollars for replacement SNS, usually $25 and they expected to finish with a gel coat under a UV lamp. This is not how SNS is done and the reason I have SNS is to avoid the UV lamp. I didn't allow them to use the UV lamp so consequently was told I would have to wait 10mins, after that time I asked twice if I was finished and ignored, finally walked out after 15mins. Will never return. My regret is that I paid for the service before they were finished. I won't make that mistake again. Read Less

I wished I read these reviews before coming, worst place ever. They didn't even give me a proper pedicure, had to tell them to cut my toes nails like 3 times. At the end after my nail polish I had to ask for a nail vutter to do it myself. I will never come back here! Don't waste your money you will most likely have to do them yourself after 3 days at home. Oh ya.. its expensive as...Read Less

Worst and most expensive Shellac manicure I've ever had! Polish was coming off later that same day because the first layer was not properly set. No one else in the store at the time but was still a very rushed job. I'd never go back again. Read Less

This place is nightmare. Sandy is the rudest person who proudly says do not come back here. I feel for Katie and the manager who are really nice ppl but by far their treatment of customers requires a fair trade office investigation Read Less

This place is an absolute disgrace! I went in today at 11.15 to get SNS. I only came here because I had an hour off work and what better than to get your nails done right? Oh I was so wrong. For thoes who dont know what sns is; its this powder that you dip your finger in a few times and put on a top coat, wait a couple minutes and youre on ya way. This place though insisted on putting an opi clear coat on the top of my nails that kept leaving them sticky, had raised bumps and... left white marks all over my blood red nails. After 3 attempts i said to the woman that she was putting the wrong coat over the top and thats why it wasnt working, they theb tried to convince me they were using the right nail polish. So why then did another woman take over and put SHELLAC over the top???? The whole point of sns is no uv lights. And forgive me if im wrong the only way for shellac to dry is under uv. So A) my nails are not done the way I like/ done properly B) the propper materials weren'tused C) i was made to feel like an idiot for their incompetence D) they advertise rhe service for $40 yet charged me $55 E) was insulted in Vietnamese as I left, no Im not viet but i did grow up with a viet family and understand insults well. F) i didnt leave the salon until 1 freaking 30. G) I am beyond mad See More Read Less

Went in for shellac, the lady who was doing my nails was in a rush and my finger got a cut when she filed my nail, finger was bleeding, all she did was using antiseptic wipe and told me it will help bleeding stop, she insisted in doing my nail but my finger was in great pain plus I worried about infection so I told her to stop. Complained to the "manager" but she was so unapologetic! She said things like this happen because I have dry skin!?!?!? I have done nails many times before and it never happen until my bad luck brought me to this place. Staff was so rude! Do not go to this shop! Read Less

Can you please explain why you charge ridiculous amounts for nails THAT cannot even last one whole week. I was in your store on Monday and by Friday a nail was already broken. I came in to fix it and you were going to charge me $15 for a fix and shellac for ONE nail. It is now Sunday night and again the nail is broken. Either your store is ripping customers off and expecting them to be back within a week. I hate to say it but your place was one of the best in the city, I rather travel to Miranda and go there where I can happily say nails will last 4-6 weeks. Enjoy and I'll be sure to tell customers that go to you to not go there again. Cheers! Read Less

I usually get a shellac manicure (with removal of old shellac) which is $60. I've been here multiple times and the standard is quite good. Always busy when I visit (weekday lunchtime) but they usually manage to squeeze you in and get it done within an hour. One of the better manicure options in the CBD. I've had a number of different ladies do my nails and they are all quite good with pretty good attention to detail. They're also not too rough in removing the old shellac which is appreciated - I hate when half your nail gets scraped off with the old shellac! Read Less

I'm not sure how my U.S. standards compare to Aus, but this salon wasn't the best. wasn't the worst. They do gel nails if that's what you fancy. This is located on the 2nd floor above street level near the overpass facing the promenade. It's right outside of Myer.I think the job they did was actually a 2 star.- no cuticle push back- polish was rushed- massage was 20 seconds per hand- color selection was limited- Manicure $25 is a little steep for the qualityThe only reason for the 3 stars is because they have a TV playing movies. They were showing Love Actually when I was there, and it made both the waiting for someone to start and nails drying experiences more pleasurable. Read Less

I wear acrylic nails, mostly out of necessity (I'm a hairdresser and all that water from shampooing wrecks natural nails). That being said, I wandered into Cleopatra with a cracked nail on my index finger. I don't remember the moment in which it happened, but it was a bad crack.The price to fix the crack was $5, which I was totally happy with, but I opted for a fill instead as I was close to needing one anyway. Most nail shops don't understand the shape I prefer, which is a square with rounded edges. Squoval, I guess. Beauty school has taught me that particular shape is strongest, however, I just prefer it because it looks really natural. I usually end up with either very square, fake looking nails with pointy corners, or granny-style round nails. I was so psyched that I didn't have to overly describe the shape to my nail technician, or borrow the file to show them what I like (I'm only slightly ashamed to admit I have been "that girl" before). She just knew. It was fabulous.In addition to a lovely fill and great polish job, they have pretty much every OPI color on the planet, and they are all arranged in rainbow order from light to dark for each color. This pleased my OCD side greatly. It's also a beautiful nail salon; it is clean and decorated in a very chic, modern way. Lovely place.I also got a toe polish change when here -- the previous reviewer is correct in how awesome the polish job is.Love it; I'll be back. Read Less

This place does an amazing job-- I got a regular pedicure and all of my friends thought it was a gel job because it was that well done. Every time I go my pedicure will last over three weeks and for as much as I'm on my feet that's impressive! It's a fairly standard nail place but I do find it to be cleaner than your average nail joint--they also play fun chick flicks in the background so you can get your dose of Ryan Gosling while you get glam! Read Less