Great service, professional, fun and welcoming atmosphere! Highly recommend!
MJ Everett
11 Jul 2018
REPORT
Good and funny service. I recommend this place
Anastasjia Mettes
10 Jul 2018
REPORT
Have purchased gift voucher from this business and now they have moved or relocated elsewhere, who isl or be liable for the service that I have paid for. My original voucher was to expire in June, I ... Read More
Have purchased gift voucher from this business and now they have moved or relocated elsewhere, who isl or be liable for the service that I have paid for. My original voucher was to expire in June, I called the premise in March and was advised to not to worry just call when I was ready to use my voucher. This morning I called and the supposed new owner tells me that I am unable to use the voucher as the previous owner had sold to him and he (the new owner) had no idea who the previous owner was and also stated he did not know any other details. I find this hard to believe because you just don't take over a business from a nobody. I don't expect to get the previous owner's details like that but I wanted to find out if Fair Trading would be able to track down the previous owner. The new owner just lost it and was so defensive and kept going on about how the voucher had expired. He obviously did not listen to what I had to say. Where does it end????? I have heard over time and time again of this dodgy practices and people being ripped off, I find it funny to have paid money for something then I spend weeks waiting to get an answer if ever or if I would ever be reimbursed. It is ridiculous and it is about time there is a crackdown, just so sick of it. By the way the service was good don't get me wrong, but this part of their business was just not right. Read Less
Alison Brown
4 Jun 2018
REPORT
Very happy with the service from these ladies. Manicure is better than any I have had. Gel French manicure is long lasting and carefully done.
Laura Kunkel
14 Feb 2018
REPORT
I think experiences depend on the attitude of the customer a lot, but this place is great! The ladies are always lovely and I always leave very happy :)
Chey Burt
4 Nov 2017
REPORT
So firstly had a mani an pedi they cut my toe to begin with then I got my eyebrows waxed an she never asked how I wanted it done just did them and also burnt my skin with the wax resulting in taking s... Read More
So firstly had a mani an pedi they cut my toe to begin with then I got my eyebrows waxed an she never asked how I wanted it done just did them and also burnt my skin with the wax resulting in taking skin off as well, would never recommend this place to anyone!! Read Less
Chelsea Gray
31 Jul 2017
REPORT
I got my eyebrows waxed and they took hair from the top! Now I have half an eyebrow! Thank god filling your brows is in!!! As soon as they grow back I'm going to my old waxer 😒
Andrea Rose
12 Jun 2017
REPORT
This is my favourite place for nails in Queanbeyan. I'm not a religious manicure-getter, so my nails are often lopsided sizes and my hangnails are a bit terrible to look at most days. This is the only... Read More
This is my favourite place for nails in Queanbeyan. I'm not a religious manicure-getter, so my nails are often lopsided sizes and my hangnails are a bit terrible to look at most days. This is the only salon that kindly never makes a comment on the state of my hands, but simply complies with my requests with smiles and quick service.
Other salons in Queanbeyan have made it their business to comment on the state of my nails or fingers, or the lack of perfectly smooth skin when getting a pedicure. A girl doesn't need those kinds of comments when she's treating herself! Highly recommend the friendliness and professionalism of Moonlight Nails. I've happily made it my local. Read Less
Dianne Mapleson
3 Jan 2017
REPORT
Extremely disappointed! I've been a regular here since the opening, my last visit was rushed resulting in a nail falling off after 3 days, on my return I was treated coldly when I advised them what ha... Read More
Extremely disappointed! I've been a regular here since the opening, my last visit was rushed resulting in a nail falling off after 3 days, on my return I was treated coldly when I advised them what happened and had to wait for over 1 1/2hrs. When the nail was repaired I was asked to pay for it! I refused as it was not my fault but theirs! I was rudely told to not come back, they don't need to worry as I won't! They definitely need lessens in good customer service!! Read Less
Great service, professional, fun and welcoming atmosphere! Highly recommend!
MJ Everett
11 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Good and funny service. I recommend this place
Anastasjia Mettes
10 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Have purchased gift voucher from this business and now they have moved or relocated elsewhere, who isl or be liable for the service that I have paid for. My original voucher was to expire in June, I ... Read More
Have purchased gift voucher from this business and now they have moved or relocated elsewhere, who isl or be liable for the service that I have paid for. My original voucher was to expire in June, I called the premise in March and was advised to not to worry just call when I was ready to use my voucher. This morning I called and the supposed new owner tells me that I am unable to use the voucher as the previous owner had sold to him and he (the new owner) had no idea who the previous owner was and also stated he did not know any other details. I find this hard to believe because you just don't take over a business from a nobody. I don't expect to get the previous owner's details like that but I wanted to find out if Fair Trading would be able to track down the previous owner. The new owner just lost it and was so defensive and kept going on about how the voucher had expired. He obviously did not listen to what I had to say. Where does it end????? I have heard over time and time again of this dodgy practices and people being ripped off, I find it funny to have paid money for something then I spend weeks waiting to get an answer if ever or if I would ever be reimbursed. It is ridiculous and it is about time there is a crackdown, just so sick of it. By the way the service was good don't get me wrong, but this part of their business was just not right. Read Less
Alison Brown
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Very happy with the service from these ladies. Manicure is better than any I have had. Gel French manicure is long lasting and carefully done.
Laura Kunkel
14 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I think experiences depend on the attitude of the customer a lot, but this place is great! The ladies are always lovely and I always leave very happy :)
Chey Burt
4 Nov 2017
REPORT
☆☆☆☆☆
REPORT
So firstly had a mani an pedi they cut my toe to begin with then I got my eyebrows waxed an she never asked how I wanted it done just did them and also burnt my skin with the wax resulting in taking s... Read More
So firstly had a mani an pedi they cut my toe to begin with then I got my eyebrows waxed an she never asked how I wanted it done just did them and also burnt my skin with the wax resulting in taking skin off as well, would never recommend this place to anyone!! Read Less
Chelsea Gray
31 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I got my eyebrows waxed and they took hair from the top! Now I have half an eyebrow! Thank god filling your brows is in!!! As soon as they grow back I'm going to my old waxer 😒
Andrea Rose
12 Jun 2017
REPORT
☆☆☆☆☆
REPORT
This is my favourite place for nails in Queanbeyan. I'm not a religious manicure-getter, so my nails are often lopsided sizes and my hangnails are a bit terrible to look at most days. This is the only... Read More
This is my favourite place for nails in Queanbeyan. I'm not a religious manicure-getter, so my nails are often lopsided sizes and my hangnails are a bit terrible to look at most days. This is the only salon that kindly never makes a comment on the state of my hands, but simply complies with my requests with smiles and quick service.
Other salons in Queanbeyan have made it their business to comment on the state of my nails or fingers, or the lack of perfectly smooth skin when getting a pedicure. A girl doesn't need those kinds of comments when she's treating herself! Highly recommend the friendliness and professionalism of Moonlight Nails. I've happily made it my local. Read Less
Dianne Mapleson
3 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Extremely disappointed! I've been a regular here since the opening, my last visit was rushed resulting in a nail falling off after 3 days, on my return I was treated coldly when I advised them what ha... Read More
Extremely disappointed! I've been a regular here since the opening, my last visit was rushed resulting in a nail falling off after 3 days, on my return I was treated coldly when I advised them what happened and had to wait for over 1 1/2hrs. When the nail was repaired I was asked to pay for it! I refused as it was not my fault but theirs! I was rudely told to not come back, they don't need to worry as I won't! They definitely need lessens in good customer service!! Read Less