The staff at Macquarie branch are really good and I love their work
Tiff Seto
25 Apr 2018
REPORT
Ridiculous owner! I previously gave him feedback about the bad service I received and thought I would go and see if they have improved. When I got to the door he came over and told me that they are bu... Read More
Ridiculous owner! I previously gave him feedback about the bad service I received and thought I would go and see if they have improved. When I got to the door he came over and told me that they are busy and cant do my nails. They had just opened their doors and I asked should I come back later and he said no we are busy don't come back!! Basically refusing me service. Cant believe there is such people these days so arrogant and holding grudges on customers!! I will spread the word with family and friends about this awful salon! Read Less
Rouhieh Adabjou
7 Apr 2018
REPORT
Been here three times, just to give them another chance but they always putting the wrong nail polish colour, even if you tell this is not wat you picked they convince you it is. Always on rush to go... Read More
Been here three times, just to give them another chance but they always putting the wrong nail polish colour, even if you tell this is not wat you picked they convince you it is. Always on rush to go to next customer.. not professional at all. Never going back.. Read Less
dipuna kc
8 Feb 2018
REPORT
Worst experience. Worst customer service ever. Got pedicure done in 5 mins by one rude lady and she didn’t even say that it was finished and just went off. Got my nails done by the other rude one. She... Read More
Worst experience. Worst customer service ever. Got pedicure done in 5 mins by one rude lady and she didn’t even say that it was finished and just went off. Got my nails done by the other rude one. She would say me do this and that and legit talk with her Colleague in her language right after that. She cut my cuticles and instead of apologizing, she told me it was my fault. It was so rude and insulting. Never coming back. Waste of money, waste of time. I can’t believe that I said nothing to them after all this Read Less
MALLIKA UPPAL
27 Dec 2017
REPORT
I got shellac at the salon two days ago. I noticed that one of the nails was chipped this morning by no fault of my own. I went back to the salon today to get it fixed and I thought it would not be a... Read More
I got shellac at the salon two days ago. I noticed that one of the nails was chipped this morning by no fault of my own. I went back to the salon today to get it fixed and I thought it would not be a problem given that I paid $60, and it is reasonable to expect that my nails would last for more than two days.
I returned back to the salon and kindly explained that I received the shellac manicure two days ago, and that one my nails had chipped. The fact that I returned back to the salon seemed to have angered the owner, who rolled his eyes and frowned in response. He shouted at me to find the colour which matched my shellac nails, and when I grabbed the colour that the nail artist put on me two days prior, he angrily told me that it was a normal nail polish colour and not shellac. Well, that explains why my nail chipped, doesn't it?
He yelled at me to sit down and spoke in his language with other staff who rolled their eyes at me. I am not one for confrontation and quietly sat there until he fixed it. I assume all the others will now chip too given that the nail polish used was incorrect to begin with.
Awful experience. Do not waste your money here. Read Less
Grace R
6 Dec 2017
REPORT
Horrible place do not recommend and extremely rude. Did both toes and hands for an event so they could match but they my hands ended up being a transparent pink colour and toes an opaque pink color. I... Read More
Horrible place do not recommend and extremely rude. Did both toes and hands for an event so they could match but they my hands ended up being a transparent pink colour and toes an opaque pink color. I told them I did choose the transparent pink but opaque pink colour but they were very rude and did not want to fix this and looked away trying to ignore me. So ended up paying for wrong mismatched nails. Never been disappointed on a nail service before. Read Less
tina zheng
11 Jun 2017
REPORT
Lady who did my toes were good. But the lady who did my nails was rude and didn't even cut and shape all my nails the same shape or length!! Ridiculous considering I paid 70$ even though the sign said... Read More
Lady who did my toes were good. But the lady who did my nails was rude and didn't even cut and shape all my nails the same shape or length!! Ridiculous considering I paid 70$ even though the sign said $40. Read Less
Lisa M
19 May 2017
REPORT
This is a great nail place i like Tony and Andy he does my nails the best the staff are really nice been going for a few years now heard it word of mouth :) thank you.
Ashley Prendergast
5 May 2017
REPORT
They get the job done but the service is lacking. It feels rush rush the whole time and even well meaning questions seem to be met with derision. I wouldn't go back with so many other nail salons even... Read More
They get the job done but the service is lacking. It feels rush rush the whole time and even well meaning questions seem to be met with derision. I wouldn't go back with so many other nail salons even within the shopping centre. Read Less
Rima Doueihi
25 Apr 2017
REPORT
Top & Recommended service, clean place and friendly staff.
iCassidy
21 Dec 2016
REPORT
Bad job, quite rude. Cut my skin then soaked it with acetone, and I asked foe a manicure and i just got a paint, not even sure if they put a base -coat on, but when they do pay attention not bad
The staff at Macquarie branch are really good and I love their work
Tiff Seto
25 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Ridiculous owner! I previously gave him feedback about the bad service I received and thought I would go and see if they have improved. When I got to the door he came over and told me that they are bu... Read More
Ridiculous owner! I previously gave him feedback about the bad service I received and thought I would go and see if they have improved. When I got to the door he came over and told me that they are busy and cant do my nails. They had just opened their doors and I asked should I come back later and he said no we are busy don't come back!! Basically refusing me service. Cant believe there is such people these days so arrogant and holding grudges on customers!! I will spread the word with family and friends about this awful salon! Read Less
Rouhieh Adabjou
7 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Been here three times, just to give them another chance but they always putting the wrong nail polish colour, even if you tell this is not wat you picked they convince you it is. Always on rush to go... Read More
Been here three times, just to give them another chance but they always putting the wrong nail polish colour, even if you tell this is not wat you picked they convince you it is. Always on rush to go to next customer.. not professional at all. Never going back.. Read Less
dipuna kc
8 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Worst experience. Worst customer service ever. Got pedicure done in 5 mins by one rude lady and she didn’t even say that it was finished and just went off. Got my nails done by the other rude one. She... Read More
Worst experience. Worst customer service ever. Got pedicure done in 5 mins by one rude lady and she didn’t even say that it was finished and just went off. Got my nails done by the other rude one. She would say me do this and that and legit talk with her Colleague in her language right after that. She cut my cuticles and instead of apologizing, she told me it was my fault. It was so rude and insulting. Never coming back. Waste of money, waste of time. I can’t believe that I said nothing to them after all this Read Less
MALLIKA UPPAL
27 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I got shellac at the salon two days ago. I noticed that one of the nails was chipped this morning by no fault of my own. I went back to the salon today to get it fixed and I thought it would not be a... Read More
I got shellac at the salon two days ago. I noticed that one of the nails was chipped this morning by no fault of my own. I went back to the salon today to get it fixed and I thought it would not be a problem given that I paid $60, and it is reasonable to expect that my nails would last for more than two days.
I returned back to the salon and kindly explained that I received the shellac manicure two days ago, and that one my nails had chipped. The fact that I returned back to the salon seemed to have angered the owner, who rolled his eyes and frowned in response. He shouted at me to find the colour which matched my shellac nails, and when I grabbed the colour that the nail artist put on me two days prior, he angrily told me that it was a normal nail polish colour and not shellac. Well, that explains why my nail chipped, doesn't it?
He yelled at me to sit down and spoke in his language with other staff who rolled their eyes at me. I am not one for confrontation and quietly sat there until he fixed it. I assume all the others will now chip too given that the nail polish used was incorrect to begin with.
Awful experience. Do not waste your money here. Read Less
Grace R
6 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Horrible place do not recommend and extremely rude. Did both toes and hands for an event so they could match but they my hands ended up being a transparent pink colour and toes an opaque pink color. I... Read More
Horrible place do not recommend and extremely rude. Did both toes and hands for an event so they could match but they my hands ended up being a transparent pink colour and toes an opaque pink color. I told them I did choose the transparent pink but opaque pink colour but they were very rude and did not want to fix this and looked away trying to ignore me. So ended up paying for wrong mismatched nails. Never been disappointed on a nail service before. Read Less
tina zheng
11 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Lady who did my toes were good. But the lady who did my nails was rude and didn't even cut and shape all my nails the same shape or length!! Ridiculous considering I paid 70$ even though the sign said... Read More
Lady who did my toes were good. But the lady who did my nails was rude and didn't even cut and shape all my nails the same shape or length!! Ridiculous considering I paid 70$ even though the sign said $40. Read Less
Lisa M
19 May 2017
REPORT
☆☆☆☆☆
REPORT
This is a great nail place i like Tony and Andy he does my nails the best the staff are really nice been going for a few years now heard it word of mouth :) thank you.
Ashley Prendergast
5 May 2017
REPORT
☆☆☆☆☆
REPORT
They get the job done but the service is lacking. It feels rush rush the whole time and even well meaning questions seem to be met with derision. I wouldn't go back with so many other nail salons even... Read More
They get the job done but the service is lacking. It feels rush rush the whole time and even well meaning questions seem to be met with derision. I wouldn't go back with so many other nail salons even within the shopping centre. Read Less
Rima Doueihi
25 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Top & Recommended service, clean place and friendly staff.
iCassidy
21 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Bad job, quite rude. Cut my skin then soaked it with acetone, and I asked foe a manicure and i just got a paint, not even sure if they put a base -coat on, but when they do pay attention not bad