Contrary to the other reviews on this site. I had a great experience at the salon. There was no wait time and I was taken to the pedicure chair right away. I chose to get a shellac (gel - U.S.) mani/pedi. I loved that all their colors were available on an a nail color wheel which was portable so you could choose your color while you were getting your toes done. The prices were decent. I was a bit worried since I'm an American who was expecting everything in Australia to be overly expensive but after doing the conversion I realized I was actually paying the same price as I would in the states. My nails came out great and lasted for the entire 2 weeks of my holiday despite the constant water exposure. Read Less

There is very limited english spoken by staff which is fine but resulted in trouble telling the lady basic things about my preferences re shape etc. She kept trying to cut my nails down even though I wanted to keep the length and got angry when I corrected her. The manager had to step in and finish the job as she started aggressively cutting my cuticles (and my fingers!). Everyone I encountered was unfriendly and rude. I've had better experiences there but it is not a pleasant experience even on the best day. Would not recommend. Read Less

My pedicure was ok but the girl who did my nails was rude. She was making fun of me in her own language and rushed the job. The shop was very squashed and I was knocked and pushed as my nails were drying. A harrowing experience. Read Less

It's cheap but you get what you pay for. I would not recommend this place. They make you pay before they continue with your nails and then rush your nails afterwards. I ended up with a lumpy/bubbly manicure that I took of when I got home. Terrible. Read Less

I go here regularly to get my nails done. Compared to other stores I have tried, this nail salon definitely has the most engaging staff, produces the most consistent quality of work, and is the most fairly priced. Will continue to be a returning customer! Read Less

Having had five or six Shellac manicures, I am beginning to think of myself as a bit of an expert on the subject. I went in here in the afternoon for my most recent Shellac manicure and the shop was quiet and the employees friendly. However, the manicure itself was far below par. To begin with, they don't have the standard selection of OPI/CND shellac colours so you'll be picking mostly from no-name brands. I'm not usually a label whore but in regular non-Shellac nail polish experience I've found OPI to be a superior formulation for application and appearance. I eventually opted for an off-label hue so it remains to be seen whether the knock off Shellac polishes wear differently. In removing my prior Shellac, they proceeded with the tinfoil wraps that give your fingertips an acid bath. I've seen this at every place so far, so although I wouldn't do it myself when I return home and do my own nails again, I accept it as part of the process. It is also standard for them to file a bit of the top layers of existing Shellac off before the acetone soak, but since it only files away polish, I never objected before. This time, my manicurist only halfheartedly peeled off the polish with the metallic push tool and spent more time going at it AGAIN after the acetone with the file. DIRECTLY ON MY NAIL. I was too afraid of retribution to speak up but it was not acceptable. I've had people push it all off entirely with the tool, so I know it can be done with patience. I've also had one manicure where the employee put the wraps back on to let it soak longer - I preferred that to directly filing away my raw nail. She also made a poor show of most of the other elements of the manicure. She brought out the tools on top of the standard sealed packet but it wasn't sealed, and I got to thinking it might never have been sealed either - still could have been sterilized but maybe not. I realized then it's psychologically calming to see them at least pretend to open the supposedly clean packet. There was also feigned cuticle pushback, feigned cleaning out under the nail, she skipped cuticle cream entirely, feigned cuticle trimming, and feigned the brief hand and lower forearm massage, applying lotion before asking me to go back and wash my hands prior to polish, which is backwards to most places' order of operations. She also rushed me through the curing process a bit and I discovered a small amount of my previous polish STILL remaining in one corner of a nail - sloppy.I've given two stars because the store was relatively clean, the services were fairly priced, it's in a good location with plenty of mall parking, and in the end, the manicure itself was decent. I have no bubbling (yet), the polish appears relatively consistent in coloring/density/coats, and she got it closer to my cuticles than most without getting it on my skin. Read Less