I went as a walk-in this evening to get my waxing done first time and I was VERY happy with the service and the quality of wax that was used. I have been waxing for 18 years and nearly all places I've... Read More
I went as a walk-in this evening to get my waxing done first time and I was VERY happy with the service and the quality of wax that was used. I have been waxing for 18 years and nearly all places I've been, the quality of the hot and strip wax has left my skin sore tender for a few days (especially the strip wax). It was very painless and I left without feeling sore, which is fantastic.
The wax rooms are very clean and tidy without any sticky wax on the floor, table or wax trolley.
Hanan was lovely and welcoming.
I definately will be coming back :) Read Less
irishpish555
17 Jul 2018
REPORT
The staff jasmine was so rude and she rushed doing the waxing and end up not getting it done properly, there was bleeding and lots of wax residues. She looks like she wasnt keen on working there was c... Read More
The staff jasmine was so rude and she rushed doing the waxing and end up not getting it done properly, there was bleeding and lots of wax residues. She looks like she wasnt keen on working there was chewing a gum the whole time wasnt giving clear instructions, just expects me to know where to go and what to do. Read Less
Manheer Singh Australia
1 Jul 2018
REPORT
I went there and the lady Jasmine was very rude eating chwingum and very unprofessional talk to clients very rudely. she need to learn manners how to behave and talk to clients on work place .....
... Read More
I went there and the lady Jasmine was very rude eating chwingum and very unprofessional talk to clients very rudely. she need to learn manners how to behave and talk to clients on work place .....
Very bad experience ........never gonna back to that place.
I love Hanna pregnant lady she is lovely ...........Always treat nicely ........... Read Less
Sara Fahd
1 Jul 2018
REPORT
The layout of the Hurstville store is horrible,
The beauty therapist, laser and waxing treatments are great, however the store is too small and cramps and I think a better system is needed for makin... Read More
The layout of the Hurstville store is horrible,
The beauty therapist, laser and waxing treatments are great, however the store is too small and cramps and I think a better system is needed for making appointments, maybe a ticket system, or a number system, instead of telling everyone “10 minutes “ when in reality the wait is 30-40 minutes.
It will make the store less cramped up with everyone waiting around and instead everyone can come at their actual booked in time.
Other than that, the result of my eyebrows are always really good & the waxing is always done to a high standards with attention to detail
I think by coming up with a better way to manage bookings and customers won’t only make customers happy but also make the staff members happier too
Thanks. Read Less
S Freeman
27 Jun 2018
REPORT
Busy place.
Booking ahead is recommended. You can walk in, but you will wait.
Laser hair removal is well priced.
Little Tribe
5 Jun 2018
REPORT
Sent my teenage son for the first time and the ladies were so lovely and made him feel very comfortable . Thank you for such great service
Camilla Rosa Silva
11 Feb 2018
REPORT
Always busy, but staff is very friendly even on a rush. Good service, good price.
Jade Allen
26 Oct 2017
REPORT
Iv had the ladies be rude to me before and let other ppl who came after me go in before me and leave me without being served. After going in for a wax this week, the lady didn't get most of the hair. ... Read More
Iv had the ladies be rude to me before and let other ppl who came after me go in before me and leave me without being served. After going in for a wax this week, the lady didn't get most of the hair. I'm never going bk again. Iv had 10/10 service at Cronulla every time Iv been in. They have only 2 girls working. Read Less
Jessica Simpson
13 Oct 2017
REPORT
Five star salon. Girls are professional and great prices!
GEORGE GILTO
12 Oct 2017
REPORT
Jess and Hanan are very approachable and for a guy it is really confronting but they both make my experience very enjoyable. I have been coming here for at least 2 years and as long as Jess and Hanan... Read More
Jess and Hanan are very approachable and for a guy it is really confronting but they both make my experience very enjoyable. I have been coming here for at least 2 years and as long as Jess and Hanan are here I will always come back. Read Less
Kymm Laisenia
15 Sep 2017
REPORT
I also found the reception desk customer service lacking. But the lady that waxed me, she's awesome, I'll still go back.
ryan liu
1 Aug 2017
REPORT
bad service , bad communication and no eye contact ,so rude
Giuseppe Giuffrida
15 Apr 2017
REPORT
Second time here and second time I will be sure to go back thank you Federica for your great service
Jess Jess
27 Dec 2016
REPORT
Leahs wax works is by far the most worst place ive ever been too. Only 2 young ladies actually do something and the rest are really rude and up themselves.. ive been waxing here for ages and it seems ... Read More
Leahs wax works is by far the most worst place ive ever been too. Only 2 young ladies actually do something and the rest are really rude and up themselves.. ive been waxing here for ages and it seems to be getting worst.. waste of a store. They never knock on the door just walk in no privacy especially when she calls herself the manager Read Less
Nova Code
2 Dec 2016
REPORT
Good customer service, clean rooms, and left me with great eyebrows! Thank you :-)
Caitlin Sylvester
3 May 2016
REPORT
When i first walked in the customer service wasn't outstanding or welcoming and then i got my eyebrows done and i'm extremely disappointed in the result. They are patchy and way too thin for my liking... Read More
When i first walked in the customer service wasn't outstanding or welcoming and then i got my eyebrows done and i'm extremely disappointed in the result. They are patchy and way too thin for my liking. I have naturally thick eyebrows but they have made them way too thin and short and have waxed and plucked them out of their natural shape. I'm very disappointed and do not recommend. Read Less
I went as a walk-in this evening to get my waxing done first time and I was VERY happy with the service and the quality of wax that was used. I have been waxing for 18 years and nearly all places I've... Read More
I went as a walk-in this evening to get my waxing done first time and I was VERY happy with the service and the quality of wax that was used. I have been waxing for 18 years and nearly all places I've been, the quality of the hot and strip wax has left my skin sore tender for a few days (especially the strip wax). It was very painless and I left without feeling sore, which is fantastic.
The wax rooms are very clean and tidy without any sticky wax on the floor, table or wax trolley.
Hanan was lovely and welcoming.
I definately will be coming back :) Read Less
irishpish555
17 Jul 2018
REPORT
☆☆☆☆☆
REPORT
The staff jasmine was so rude and she rushed doing the waxing and end up not getting it done properly, there was bleeding and lots of wax residues. She looks like she wasnt keen on working there was c... Read More
The staff jasmine was so rude and she rushed doing the waxing and end up not getting it done properly, there was bleeding and lots of wax residues. She looks like she wasnt keen on working there was chewing a gum the whole time wasnt giving clear instructions, just expects me to know where to go and what to do. Read Less
Manheer Singh Australia
1 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I went there and the lady Jasmine was very rude eating chwingum and very unprofessional talk to clients very rudely. she need to learn manners how to behave and talk to clients on work place .....
... Read More
I went there and the lady Jasmine was very rude eating chwingum and very unprofessional talk to clients very rudely. she need to learn manners how to behave and talk to clients on work place .....
Very bad experience ........never gonna back to that place.
I love Hanna pregnant lady she is lovely ...........Always treat nicely ........... Read Less
Sara Fahd
1 Jul 2018
REPORT
☆☆☆☆☆
REPORT
The layout of the Hurstville store is horrible,
The beauty therapist, laser and waxing treatments are great, however the store is too small and cramps and I think a better system is needed for makin... Read More
The layout of the Hurstville store is horrible,
The beauty therapist, laser and waxing treatments are great, however the store is too small and cramps and I think a better system is needed for making appointments, maybe a ticket system, or a number system, instead of telling everyone “10 minutes “ when in reality the wait is 30-40 minutes.
It will make the store less cramped up with everyone waiting around and instead everyone can come at their actual booked in time.
Other than that, the result of my eyebrows are always really good & the waxing is always done to a high standards with attention to detail
I think by coming up with a better way to manage bookings and customers won’t only make customers happy but also make the staff members happier too
Thanks. Read Less
S Freeman
27 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Busy place.
Booking ahead is recommended. You can walk in, but you will wait.
Laser hair removal is well priced.
Little Tribe
5 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Sent my teenage son for the first time and the ladies were so lovely and made him feel very comfortable . Thank you for such great service
Camilla Rosa Silva
11 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Always busy, but staff is very friendly even on a rush. Good service, good price.
Jade Allen
26 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Iv had the ladies be rude to me before and let other ppl who came after me go in before me and leave me without being served. After going in for a wax this week, the lady didn't get most of the hair. ... Read More
Iv had the ladies be rude to me before and let other ppl who came after me go in before me and leave me without being served. After going in for a wax this week, the lady didn't get most of the hair. I'm never going bk again. Iv had 10/10 service at Cronulla every time Iv been in. They have only 2 girls working. Read Less
Jessica Simpson
13 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Five star salon. Girls are professional and great prices!
GEORGE GILTO
12 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Jess and Hanan are very approachable and for a guy it is really confronting but they both make my experience very enjoyable. I have been coming here for at least 2 years and as long as Jess and Hanan... Read More
Jess and Hanan are very approachable and for a guy it is really confronting but they both make my experience very enjoyable. I have been coming here for at least 2 years and as long as Jess and Hanan are here I will always come back. Read Less
Kymm Laisenia
15 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I also found the reception desk customer service lacking. But the lady that waxed me, she's awesome, I'll still go back.
ryan liu
1 Aug 2017
REPORT
☆☆☆☆☆
REPORT
bad service , bad communication and no eye contact ,so rude
Giuseppe Giuffrida
15 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Second time here and second time I will be sure to go back thank you Federica for your great service
Jess Jess
27 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Leahs wax works is by far the most worst place ive ever been too. Only 2 young ladies actually do something and the rest are really rude and up themselves.. ive been waxing here for ages and it seems ... Read More
Leahs wax works is by far the most worst place ive ever been too. Only 2 young ladies actually do something and the rest are really rude and up themselves.. ive been waxing here for ages and it seems to be getting worst.. waste of a store. They never knock on the door just walk in no privacy especially when she calls herself the manager Read Less
Nova Code
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Good customer service, clean rooms, and left me with great eyebrows! Thank you :-)
Caitlin Sylvester
3 May 2016
REPORT
☆☆☆☆☆
REPORT
When i first walked in the customer service wasn't outstanding or welcoming and then i got my eyebrows done and i'm extremely disappointed in the result. They are patchy and way too thin for my liking... Read More
When i first walked in the customer service wasn't outstanding or welcoming and then i got my eyebrows done and i'm extremely disappointed in the result. They are patchy and way too thin for my liking. I have naturally thick eyebrows but they have made them way too thin and short and have waxed and plucked them out of their natural shape. I'm very disappointed and do not recommend. Read Less