21 Reviews

Karen Kim Nail & Beauty

Haymarket, New South Wales
Reviews
Cass Goodwin
22 Apr 2018
REPORT
Very disappointing. I saw the word glow on SNS and asked if the nails will glow in the dark, I was told no but my nails DID glow in the dark. When I returned for them to fix they said they didn’t unde... Read More
Very disappointing. I saw the word glow on SNS and asked if the nails will glow in the dark, I was told no but my nails DID glow in the dark. When I returned for them to fix they said they didn’t understand and refused to fix unless I paid for removal and new full-set. They also all turned to one another and spoke in their language then looked at me and laughed. Very disappointed in the customer service! Read Less
Julie Arias
5 Mar 2018
REPORT
Lee and Don are amazing manicurists. I recommend this place to anyone. They take pride and do great nail designs.
Raksha Lal
22 Feb 2018
REPORT
Really disappointed with the staff !Just got my eyebrows waxed, feels like the lady took off my skin as well. Singing away like an idiot. Customer service is very very poor. Never ever going back ther... Read More
Really disappointed with the staff !Just got my eyebrows waxed, feels like the lady took off my skin as well. Singing away like an idiot. Customer service is very very poor. Never ever going back there again! Read Less
RobandJan Newman
16 Feb 2018
REPORT
This nail salon “ trains” people for 3 days with no pay. 1st they say they will pay minimum wage and create a schedule then “nothing”. This business is being reported to the Department of Labor in El ... Read More
This nail salon “ trains” people for 3 days with no pay. 1st they say they will pay minimum wage and create a schedule then “nothing”. This business is being reported to the Department of Labor in El Paso TX. I would not patronize a business that has flourished here in the states but takes advantage of people! There is 2 sides to every story and they are not innocent! Read Less
Alexa Alarcon
15 Feb 2018
REPORT
I started going here because my old place had made me bleed, but today we paid about $70 and the guy cut my toes twice and the person I went with got a callous removal and they still have the callouse... Read More
I started going here because my old place had made me bleed, but today we paid about $70 and the guy cut my toes twice and the person I went with got a callous removal and they still have the callouses. Need to find a new place preferably one that’s more gentle and doesn’t cut.. Read Less
Ana Tellez
11 Feb 2018
REPORT
I think it's a little pricey but I do like the fact that they are fast. My nail tech was very kind and he did the nail art I requested. The receptionist was very professional. I will return but on... Read More
I think it's a little pricey but I do like the fact that they are fast. My nail tech was very kind and he did the nail art I requested. The receptionist was very professional. I will return but only when in the area. Read Less
Amy Liu
3 Feb 2018
REPORT
My favourite place to get my nails done. The ladies here always do a great job with my acrylic nails and pedicures. They are long lasting and look great.
Brenda Child
9 Jan 2018
REPORT
Well i can only give my experience. I had eyelash extentions done here 6 weeks ago while visiting Sydney. They cost $80 which i thought was reasonable. They were really good and have stayed on unti... Read More
Well i can only give my experience. I had eyelash extentions done here 6 weeks ago while visiting Sydney. They cost $80 which i thought was reasonable. They were really good and have stayed on until i finally decided to get them removed today only because I was just over them. So who ever done them did an awesome job , thanks . Read Less
Gris V Salcedo
30 Dec 2017
REPORT
Was there today with my sister n niece paid over 150 on our nails n my sister got nothing wat she asked for her n in less tha 6 hrs one of my nails broke..i loved the service at once but if this dont ... Read More
Was there today with my sister n niece paid over 150 on our nails n my sister got nothing wat she asked for her n in less tha 6 hrs one of my nails broke..i loved the service at once but if this dont get fix ill never come back... Read Less
Kanu Patny
7 Dec 2017
REPORT
I rarely give bad reviews for services and this day I cannot stop myself from rating the service i received from this place. Please do yourself a favour and NEVER go to this place. Below Reasons: 1) ... Read More
I rarely give bad reviews for services and this day I cannot stop myself from rating the service i received from this place. Please do yourself a favour and NEVER go to this place. Below Reasons: 1) They don't know the right way of doing their work - they literally cut of big chunks of your skin on the name of cleaning,. When I asked her to stop as it hurts she was very rough and said I'm only cleaning so it looks good. If you don't want it then you should tell it in advance 2) No customer service, no matter what I said she wasn't bothered at all 3) Unprofessional - They keep talking in non-english language non stop. It was highly tiring experience mentally, as they would not give a 1 sec break in their communications. This place can give you nail infections and other issues with your nails. Please avoid Read Less
Kirsten Schifferns
6 Nov 2017
REPORT
Despite all of the negative reviews on here, this was one of the best nail salons I’ve ever been to. They were very attentive, fast and professional. I will definitely be going back.
Paris Dare
2 Nov 2017
REPORT
Well I spend 47.60 and I was not bad.... The nail tech was not in the mood..... He keep telling me that I didn't had much cuticles hahahhaha and I think he was been lazy, he didn't hurt my skin or a... Read More
Well I spend 47.60 and I was not bad.... The nail tech was not in the mood..... He keep telling me that I didn't had much cuticles hahahhaha and I think he was been lazy, he didn't hurt my skin or anything but hey! I'm the one who's is paying!!!The guy in the front desk who also make my mimosa it's very knid and friendly also my right hand nails are shiny but the left hand nails are not,I think they need to work on customer service skills.the Mimosa was goodalso does not appreciate when they speak foreign language in front of me..... Read Less
Bodhi Satori
24 Sep 2017
REPORT
Not worth the $ spent over health concerns. No tool used for my mani/pedi was sterile or cleansed that they used on me. The place esthetically looks nice on the inside but that doesn't make up for the... Read More
Not worth the $ spent over health concerns. No tool used for my mani/pedi was sterile or cleansed that they used on me. The place esthetically looks nice on the inside but that doesn't make up for the health guidelines that they should be practicing by. I will never go back! Read Less
Lanna Pudlo
29 Jun 2017
REPORT
If I could rate this place a 0 I would. Wanted to take the drive but now regret it tremendously. Got a gel manicure and the lady that I got swore I had acrylic on after I told her twice I didn't have ... Read More
If I could rate this place a 0 I would. Wanted to take the drive but now regret it tremendously. Got a gel manicure and the lady that I got swore I had acrylic on after I told her twice I didn't have it, and got a lovely attitude after that. She Kept pushing my fingers out of the way, and didn't clean up my cuticles enough and kept stabbing me with her nails. I asked for pink with a white tip otherwise known as French, as she comes back with the color she puts pink as a tip, then got a bigger attitude after I told her that's not what I wanted. Customer service sucked and was given the wrong drink after I told her what I wanted, the whole place sucked. Will never spend money here again. Read Less
Jennifer Rowden
21 Jun 2017
REPORT
Never will go anywhere else! Great service and they do an awesome job. Polish lasts a long time and complimentary margarita or drink of choice is awesome!
Nicola Dean
16 Jan 2017
REPORT
Absolutely disgusted with the service received. Waited over 30 minutes and kept being told "2 minutes". I was expect to pay $125 for shellac mani/pedi and wasn't told about the addition charges to tak... Read More
Absolutely disgusted with the service received. Waited over 30 minutes and kept being told "2 minutes". I was expect to pay $125 for shellac mani/pedi and wasn't told about the addition charges to take off my previous colour until the very end ($25!!! What a joke). The worst paint job ever. Colour all over my cuticles. Rude staff who DO NOT LISTEN. Do not go here. They do not sterilise their equipment with anything but a spray bottle. Can not stress enough - DO NOT GO HERE. Read Less
kaitlyn thompson
14 Oct 2016
REPORT
Very bad customer service , always pay before they start so they can't raise the price half way through as they have multiple times to me before. always a rushed job . No wonder there's never anyone ... Read More
Very bad customer service , always pay before they start so they can't raise the price half way through as they have multiple times to me before. always a rushed job . No wonder there's never anyone in hereRead Less
Isabel Gallego
3 Oct 2016
REPORT
Today my friend and I had the worst mani/pedi we have ever seen! Not just a bad job with nail polish but everything was unbelievably unprofessional! We got cuts on cuticles and they just smiled at us.... Read More
Today my friend and I had the worst mani/pedi we have ever seen! Not just a bad job with nail polish but everything was unbelievably unprofessional! We got cuts on cuticles and they just smiled at us... I have no words to tell the whole experience but I really want to warn people from having the same feeling. People might think that because it's cheap you get poor service but honestly it's not even about money, it's just about being a bit professional and hygienic.Read Less
Marguerite F.
1 Oct 2016
REPORT
My friend and I came here for manicures and pedicures and left extremely unhappy. The paint job was very sloppy. We were left with cuts into our cuticles and paint left around the skin of the nail. Ov... Read More
My friend and I came here for manicures and pedicures and left extremely unhappy. The paint job was very sloppy. We were left with cuts into our cuticles and paint left around the skin of the nail. Overall the staff were extremely unprofessional, and didn't include moisturiser or exfoliant as advertised in the pedicures. Not worth paying for this service at all. Read Less
Christin Natalie Weber
3 Jan 2016
REPORT
Don't go there!!! Did a quick job with gel. I paid 60$ and all the gel broke the same day. When I went back they told that they don't know what's wrong with my nails and that it never happened before... Read More
Don't go there!!! Did a quick job with gel. I paid 60$ and all the gel broke the same day. When I went back they told that they don't know what's wrong with my nails and that it never happened before in a VERY unfriendly way.Read Less
Elyse Dickson
30 Oct 2015
REPORT
They did a rush job of my mani/pedi. Nails not filed neatly and a just ok polish job. Reasonable price though so I guess you get what you pay for!
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(02) 9281 4366
9-13 Hay Street
Haymarket New South Wales 2000
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Karen Kim Nail & Beauty

Haymarket, New South Wales
(21)
9-13 Hay Street
Haymarket New South Wales 2000
Cass Goodwin
22 Apr 2018
REPORT
Very disappointing. I saw the word glow on SNS and asked if the nails will glow in the dark, I was told no but my nails DID glow in the dark. When I returned for them to fix they said they didn’t unde... Read More
Very disappointing. I saw the word glow on SNS and asked if the nails will glow in the dark, I was told no but my nails DID glow in the dark. When I returned for them to fix they said they didn’t understand and refused to fix unless I paid for removal and new full-set. They also all turned to one another and spoke in their language then looked at me and laughed. Very disappointed in the customer service! Read Less
Julie Arias
5 Mar 2018
REPORT
Lee and Don are amazing manicurists. I recommend this place to anyone. They take pride and do great nail designs.
Raksha Lal
22 Feb 2018
REPORT
Really disappointed with the staff !Just got my eyebrows waxed, feels like the lady took off my skin as well. Singing away like an idiot. Customer service is very very poor. Never ever going back ther... Read More
Really disappointed with the staff !Just got my eyebrows waxed, feels like the lady took off my skin as well. Singing away like an idiot. Customer service is very very poor. Never ever going back there again! Read Less
RobandJan Newman
16 Feb 2018
REPORT
This nail salon “ trains” people for 3 days with no pay. 1st they say they will pay minimum wage and create a schedule then “nothing”. This business is being reported to the Department of Labor in El ... Read More
This nail salon “ trains” people for 3 days with no pay. 1st they say they will pay minimum wage and create a schedule then “nothing”. This business is being reported to the Department of Labor in El Paso TX. I would not patronize a business that has flourished here in the states but takes advantage of people! There is 2 sides to every story and they are not innocent! Read Less
Alexa Alarcon
15 Feb 2018
REPORT
I started going here because my old place had made me bleed, but today we paid about $70 and the guy cut my toes twice and the person I went with got a callous removal and they still have the callouse... Read More
I started going here because my old place had made me bleed, but today we paid about $70 and the guy cut my toes twice and the person I went with got a callous removal and they still have the callouses. Need to find a new place preferably one that’s more gentle and doesn’t cut.. Read Less
Ana Tellez
11 Feb 2018
REPORT
I think it's a little pricey but I do like the fact that they are fast. My nail tech was very kind and he did the nail art I requested. The receptionist was very professional. I will return but on... Read More
I think it's a little pricey but I do like the fact that they are fast. My nail tech was very kind and he did the nail art I requested. The receptionist was very professional. I will return but only when in the area. Read Less
Amy Liu
3 Feb 2018
REPORT
My favourite place to get my nails done. The ladies here always do a great job with my acrylic nails and pedicures. They are long lasting and look great.
Brenda Child
9 Jan 2018
REPORT
Well i can only give my experience. I had eyelash extentions done here 6 weeks ago while visiting Sydney. They cost $80 which i thought was reasonable. They were really good and have stayed on unti... Read More
Well i can only give my experience. I had eyelash extentions done here 6 weeks ago while visiting Sydney. They cost $80 which i thought was reasonable. They were really good and have stayed on until i finally decided to get them removed today only because I was just over them. So who ever done them did an awesome job , thanks . Read Less
Gris V Salcedo
30 Dec 2017
REPORT
Was there today with my sister n niece paid over 150 on our nails n my sister got nothing wat she asked for her n in less tha 6 hrs one of my nails broke..i loved the service at once but if this dont ... Read More
Was there today with my sister n niece paid over 150 on our nails n my sister got nothing wat she asked for her n in less tha 6 hrs one of my nails broke..i loved the service at once but if this dont get fix ill never come back... Read Less
Kanu Patny
7 Dec 2017
REPORT
I rarely give bad reviews for services and this day I cannot stop myself from rating the service i received from this place. Please do yourself a favour and NEVER go to this place. Below Reasons: 1) ... Read More
I rarely give bad reviews for services and this day I cannot stop myself from rating the service i received from this place. Please do yourself a favour and NEVER go to this place. Below Reasons: 1) They don't know the right way of doing their work - they literally cut of big chunks of your skin on the name of cleaning,. When I asked her to stop as it hurts she was very rough and said I'm only cleaning so it looks good. If you don't want it then you should tell it in advance 2) No customer service, no matter what I said she wasn't bothered at all 3) Unprofessional - They keep talking in non-english language non stop. It was highly tiring experience mentally, as they would not give a 1 sec break in their communications. This place can give you nail infections and other issues with your nails. Please avoid Read Less
Kirsten Schifferns
6 Nov 2017
REPORT
Despite all of the negative reviews on here, this was one of the best nail salons I’ve ever been to. They were very attentive, fast and professional. I will definitely be going back.
Paris Dare
2 Nov 2017
REPORT
Well I spend 47.60 and I was not bad.... The nail tech was not in the mood..... He keep telling me that I didn't had much cuticles hahahhaha and I think he was been lazy, he didn't hurt my skin or a... Read More
Well I spend 47.60 and I was not bad.... The nail tech was not in the mood..... He keep telling me that I didn't had much cuticles hahahhaha and I think he was been lazy, he didn't hurt my skin or anything but hey! I'm the one who's is paying!!!The guy in the front desk who also make my mimosa it's very knid and friendly also my right hand nails are shiny but the left hand nails are not,I think they need to work on customer service skills.the Mimosa was goodalso does not appreciate when they speak foreign language in front of me..... Read Less
Bodhi Satori
24 Sep 2017
REPORT
Not worth the $ spent over health concerns. No tool used for my mani/pedi was sterile or cleansed that they used on me. The place esthetically looks nice on the inside but that doesn't make up for the... Read More
Not worth the $ spent over health concerns. No tool used for my mani/pedi was sterile or cleansed that they used on me. The place esthetically looks nice on the inside but that doesn't make up for the health guidelines that they should be practicing by. I will never go back! Read Less
Lanna Pudlo
29 Jun 2017
REPORT
If I could rate this place a 0 I would. Wanted to take the drive but now regret it tremendously. Got a gel manicure and the lady that I got swore I had acrylic on after I told her twice I didn't have ... Read More
If I could rate this place a 0 I would. Wanted to take the drive but now regret it tremendously. Got a gel manicure and the lady that I got swore I had acrylic on after I told her twice I didn't have it, and got a lovely attitude after that. She Kept pushing my fingers out of the way, and didn't clean up my cuticles enough and kept stabbing me with her nails. I asked for pink with a white tip otherwise known as French, as she comes back with the color she puts pink as a tip, then got a bigger attitude after I told her that's not what I wanted. Customer service sucked and was given the wrong drink after I told her what I wanted, the whole place sucked. Will never spend money here again. Read Less
Jennifer Rowden
21 Jun 2017
REPORT
Never will go anywhere else! Great service and they do an awesome job. Polish lasts a long time and complimentary margarita or drink of choice is awesome!
Nicola Dean
16 Jan 2017
REPORT
Absolutely disgusted with the service received. Waited over 30 minutes and kept being told "2 minutes". I was expect to pay $125 for shellac mani/pedi and wasn't told about the addition charges to tak... Read More
Absolutely disgusted with the service received. Waited over 30 minutes and kept being told "2 minutes". I was expect to pay $125 for shellac mani/pedi and wasn't told about the addition charges to take off my previous colour until the very end ($25!!! What a joke). The worst paint job ever. Colour all over my cuticles. Rude staff who DO NOT LISTEN. Do not go here. They do not sterilise their equipment with anything but a spray bottle. Can not stress enough - DO NOT GO HERE. Read Less
kaitlyn thompson
14 Oct 2016
REPORT
Very bad customer service , always pay before they start so they can't raise the price half way through as they have multiple times to me before. always a rushed job . No wonder there's never anyone ... Read More
Very bad customer service , always pay before they start so they can't raise the price half way through as they have multiple times to me before. always a rushed job . No wonder there's never anyone in hereRead Less
Isabel Gallego
3 Oct 2016
REPORT
Today my friend and I had the worst mani/pedi we have ever seen! Not just a bad job with nail polish but everything was unbelievably unprofessional! We got cuts on cuticles and they just smiled at us.... Read More
Today my friend and I had the worst mani/pedi we have ever seen! Not just a bad job with nail polish but everything was unbelievably unprofessional! We got cuts on cuticles and they just smiled at us... I have no words to tell the whole experience but I really want to warn people from having the same feeling. People might think that because it's cheap you get poor service but honestly it's not even about money, it's just about being a bit professional and hygienic.Read Less
Marguerite F.
1 Oct 2016
REPORT
My friend and I came here for manicures and pedicures and left extremely unhappy. The paint job was very sloppy. We were left with cuts into our cuticles and paint left around the skin of the nail. Ov... Read More
My friend and I came here for manicures and pedicures and left extremely unhappy. The paint job was very sloppy. We were left with cuts into our cuticles and paint left around the skin of the nail. Overall the staff were extremely unprofessional, and didn't include moisturiser or exfoliant as advertised in the pedicures. Not worth paying for this service at all. Read Less
Christin Natalie Weber
3 Jan 2016
REPORT
Don't go there!!! Did a quick job with gel. I paid 60$ and all the gel broke the same day. When I went back they told that they don't know what's wrong with my nails and that it never happened before... Read More
Don't go there!!! Did a quick job with gel. I paid 60$ and all the gel broke the same day. When I went back they told that they don't know what's wrong with my nails and that it never happened before in a VERY unfriendly way.Read Less
Elyse Dickson
30 Oct 2015
REPORT
They did a rush job of my mani/pedi. Nails not filed neatly and a just ok polish job. Reasonable price though so I guess you get what you pay for!
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CLAIM IT HERE
Incorrect information? Let us know