Been going here for two and a half years now for acrylic infills. Vivien is the best around for nails doing :)
Teja Kishore
8 May 2018
REPORT
Pathetic and horrible service.... rude and unprofessional staff.
Nilram Azadpeyma
12 Apr 2018
REPORT
Did shellac there - not neat and professiomal at all.
Anna Mitchell Reis
4 Mar 2018
REPORT
My daughter and I needed our nails done at the last minute.... they were there for us and did an excellent job. We have been coming back ever since! Highly recommend them to everyone, they are all so... Read More
My daughter and I needed our nails done at the last minute.... they were there for us and did an excellent job. We have been coming back ever since! Highly recommend them to everyone, they are all so nice and make us feel like family! Read Less
Danielle Moore
23 Feb 2018
REPORT
My mom and I got mani and pedi's... Very unpleasant experience to say the least. First off they didn't completely coat my moms nails or shape them the way she wanted. Then as my mom is ready to put he... Read More
My mom and I got mani and pedi's... Very unpleasant experience to say the least. First off they didn't completely coat my moms nails or shape them the way she wanted. Then as my mom is ready to put her shoes back on, they are completely covered in ANTS. My mom let the owner be aware and she said "i know. Were trying to get rid of them still." No sorry or anything. But then the guy I had he just kept on making jokes about me being pregnant. Saying how I ruined my life ECT... There's more but honestly just don't go here and waste your money! Read Less
Ruth Clark
26 Jan 2018
REPORT
Always do a great job. Clean and sterile. Usually quick
Linda Reaves Esteves Moon-Haner
4 Nov 2017
REPORT
I enjoy going to Master Nails & Spa !! The employees there are so nice and they do a great job and very reasonable on their prices. Been going there for years. Love you guys !!!
Teressia Carr
10 Oct 2017
REPORT
lovely girls. been getting waxing done there since i was 16. they are so good every time! always very happy
Jade Anderson
29 Sep 2017
REPORT
I only go here now. Usually just get a mani/pedi shellac or just take shellac off/put back on.
I always make a booking just in case as it can get very busy!! Especially on weekends...
I wouldnβt say ... Read More
I only go here now. Usually just get a mani/pedi shellac or just take shellac off/put back on.
I always make a booking just in case as it can get very busy!! Especially on weekends...
I wouldnβt say staff are overly attentive but for what it is, I believe you get your moneyβs worth.
Shellac is good here too, stays on with no chips for 2 + weeks π πΌπ Read Less
JoAnn Keen Golden
30 Jul 2017
REPORT
Always a great experience!!! Love all the techs there!!!
Judy Krug
19 Jul 2017
REPORT
Great enviroment. Friendly and fun people. Great job!
Emily Machold
28 Apr 2017
REPORT
I love my nails everytime! Melissa is great!!! Love my mood changing nails!!!
Trevor Roberts
1 Mar 2017
REPORT
My wife Pat Roberts had a really bad experience at this salon.
She went here on Saturday 18th February for a manicure and pedicure.
She had been there before and was always reasonably happy, but on ... Read More
My wife Pat Roberts had a really bad experience at this salon.
She went here on Saturday 18th February for a manicure and pedicure.
She had been there before and was always reasonably happy, but on this occasion she had really rough treatment, which has left her with infected toes and an unwanted medical bill.
Pat has told me that the manicurist was clumsy and she cut the quick on her first and third toes.
She said "Ouch!" and complained at the rough treatment at the time, but no apology was given.
When she left the salon, she noticed that the quick was quite badly cut.
She now has an infection in her toes, as you can see in the photograph.
We are not sure whether the infection was caused by dirty equipment or used nail files being used, or whether the infection was allowed to get in because the skin was broken.
Pat is really unhappy about the treatment she was given and we have now had medical costs of more than AU$70 to try to heal the problem. And it is still not healed, so the bills may continue to rise.
I was hoping to email the salon in order to put our complaint directly to them, but I cannot find an email address for them, hence this public complaint.
I am considering complaining to the council too, so that their equipment and experience levels can be investigated. Read Less
Lindsey Acosta
11 Jan 2017
REPORT
The first time I came and got my nails done my experience was great (Melissa did my nails). I came in again two weeks ago to get my nails done but this time it was done by someone different. She cut m... Read More
The first time I came and got my nails done my experience was great (Melissa did my nails). I came in again two weeks ago to get my nails done but this time it was done by someone different. She cut me twice and one of my nails has already broken off. I had ballerina shaped nails and some of the sides were not even and the powder that was put on my natural nail was extremely thin (I'm assuming this is why my nail has broken off). I try to be understanding (which is why I'm just now complaining) but acrylics should never come off so easily, especially if I don't do any hard labor with my hands and they've only been on for two weeks. I've been getting my nails done for at least 7 years and this has never happened. I honestly wouldn't have even written a review had my nail not broken off. Read Less
Hollie Fagan
7 Jan 2017
REPORT
So friendly! I have sensitive skin and it was the first time I wasn't cut by them because the lady was so careful and knew what she was doing. Will definitely be my go to nail place
Ryan Hazlewood
3 Jan 2017
REPORT
My wife always go there to get her waxing done and found them very efficient.
Jamie Foster
2 Jan 2017
REPORT
Our whole family are regulars and have always enjoyed the clean and efficient set up as well as pleasant staff. Highly recommended!
Elizabeth Kerr
10 Dec 2016
REPORT
They're always busy for a reason - they're great! Clean, cheap, friendly and of course they do gel/shellac nails (so ignore below).
Dayana Dominguez
23 Sep 2016
REPORT
I was looking for a new please to have my nails done and I went here is next to fantastic Sam's that I love in this salon Melissa did a great job I am very happy all be going there for know on.
Kara Hennecy Burton
29 May 2016
REPORT
Went in this afternoon looking for someone to repair or replace the full set I got earlier today at another salon. Jennifer was so patient and took the time to fully soak off the first set instead of ... Read More
Went in this afternoon looking for someone to repair or replace the full set I got earlier today at another salon. Jennifer was so patient and took the time to fully soak off the first set instead of just trying to "fix" them. The set she put back on is beautiful and perfect. Thank you so much!! Read Less
Been going here for two and a half years now for acrylic infills. Vivien is the best around for nails doing :)
Teja Kishore
8 May 2018
REPORT
βββββ
REPORT
Pathetic and horrible service.... rude and unprofessional staff.
Nilram Azadpeyma
12 Apr 2018
REPORT
βββββ
REPORT
Did shellac there - not neat and professiomal at all.
Anna Mitchell Reis
4 Mar 2018
REPORT
βββββ
REPORT
My daughter and I needed our nails done at the last minute.... they were there for us and did an excellent job. We have been coming back ever since! Highly recommend them to everyone, they are all so... Read More
My daughter and I needed our nails done at the last minute.... they were there for us and did an excellent job. We have been coming back ever since! Highly recommend them to everyone, they are all so nice and make us feel like family! Read Less
Danielle Moore
23 Feb 2018
REPORT
βββββ
REPORT
My mom and I got mani and pedi's... Very unpleasant experience to say the least. First off they didn't completely coat my moms nails or shape them the way she wanted. Then as my mom is ready to put he... Read More
My mom and I got mani and pedi's... Very unpleasant experience to say the least. First off they didn't completely coat my moms nails or shape them the way she wanted. Then as my mom is ready to put her shoes back on, they are completely covered in ANTS. My mom let the owner be aware and she said "i know. Were trying to get rid of them still." No sorry or anything. But then the guy I had he just kept on making jokes about me being pregnant. Saying how I ruined my life ECT... There's more but honestly just don't go here and waste your money! Read Less
Ruth Clark
26 Jan 2018
REPORT
βββββ
REPORT
Always do a great job. Clean and sterile. Usually quick
Linda Reaves Esteves Moon-Haner
4 Nov 2017
REPORT
βββββ
REPORT
I enjoy going to Master Nails & Spa !! The employees there are so nice and they do a great job and very reasonable on their prices. Been going there for years. Love you guys !!!
Teressia Carr
10 Oct 2017
REPORT
βββββ
REPORT
lovely girls. been getting waxing done there since i was 16. they are so good every time! always very happy
Jade Anderson
29 Sep 2017
REPORT
βββββ
REPORT
I only go here now. Usually just get a mani/pedi shellac or just take shellac off/put back on.
I always make a booking just in case as it can get very busy!! Especially on weekends...
I wouldnβt say ... Read More
I only go here now. Usually just get a mani/pedi shellac or just take shellac off/put back on.
I always make a booking just in case as it can get very busy!! Especially on weekends...
I wouldnβt say staff are overly attentive but for what it is, I believe you get your moneyβs worth.
Shellac is good here too, stays on with no chips for 2 + weeks π πΌπ Read Less
JoAnn Keen Golden
30 Jul 2017
REPORT
βββββ
REPORT
Always a great experience!!! Love all the techs there!!!
Judy Krug
19 Jul 2017
REPORT
βββββ
REPORT
Great enviroment. Friendly and fun people. Great job!
Emily Machold
28 Apr 2017
REPORT
βββββ
REPORT
I love my nails everytime! Melissa is great!!! Love my mood changing nails!!!
Trevor Roberts
1 Mar 2017
REPORT
βββββ
REPORT
My wife Pat Roberts had a really bad experience at this salon.
She went here on Saturday 18th February for a manicure and pedicure.
She had been there before and was always reasonably happy, but on ... Read More
My wife Pat Roberts had a really bad experience at this salon.
She went here on Saturday 18th February for a manicure and pedicure.
She had been there before and was always reasonably happy, but on this occasion she had really rough treatment, which has left her with infected toes and an unwanted medical bill.
Pat has told me that the manicurist was clumsy and she cut the quick on her first and third toes.
She said "Ouch!" and complained at the rough treatment at the time, but no apology was given.
When she left the salon, she noticed that the quick was quite badly cut.
She now has an infection in her toes, as you can see in the photograph.
We are not sure whether the infection was caused by dirty equipment or used nail files being used, or whether the infection was allowed to get in because the skin was broken.
Pat is really unhappy about the treatment she was given and we have now had medical costs of more than AU$70 to try to heal the problem. And it is still not healed, so the bills may continue to rise.
I was hoping to email the salon in order to put our complaint directly to them, but I cannot find an email address for them, hence this public complaint.
I am considering complaining to the council too, so that their equipment and experience levels can be investigated. Read Less
Lindsey Acosta
11 Jan 2017
REPORT
βββββ
REPORT
The first time I came and got my nails done my experience was great (Melissa did my nails). I came in again two weeks ago to get my nails done but this time it was done by someone different. She cut m... Read More
The first time I came and got my nails done my experience was great (Melissa did my nails). I came in again two weeks ago to get my nails done but this time it was done by someone different. She cut me twice and one of my nails has already broken off. I had ballerina shaped nails and some of the sides were not even and the powder that was put on my natural nail was extremely thin (I'm assuming this is why my nail has broken off). I try to be understanding (which is why I'm just now complaining) but acrylics should never come off so easily, especially if I don't do any hard labor with my hands and they've only been on for two weeks. I've been getting my nails done for at least 7 years and this has never happened. I honestly wouldn't have even written a review had my nail not broken off. Read Less
Hollie Fagan
7 Jan 2017
REPORT
βββββ
REPORT
So friendly! I have sensitive skin and it was the first time I wasn't cut by them because the lady was so careful and knew what she was doing. Will definitely be my go to nail place
Ryan Hazlewood
3 Jan 2017
REPORT
βββββ
REPORT
My wife always go there to get her waxing done and found them very efficient.
Jamie Foster
2 Jan 2017
REPORT
βββββ
REPORT
Our whole family are regulars and have always enjoyed the clean and efficient set up as well as pleasant staff. Highly recommended!
Elizabeth Kerr
10 Dec 2016
REPORT
βββββ
REPORT
They're always busy for a reason - they're great! Clean, cheap, friendly and of course they do gel/shellac nails (so ignore below).
Dayana Dominguez
23 Sep 2016
REPORT
βββββ
REPORT
I was looking for a new please to have my nails done and I went here is next to fantastic Sam's that I love in this salon Melissa did a great job I am very happy all be going there for know on.
Kara Hennecy Burton
29 May 2016
REPORT
βββββ
REPORT
Went in this afternoon looking for someone to repair or replace the full set I got earlier today at another salon. Jennifer was so patient and took the time to fully soak off the first set instead of ... Read More
Went in this afternoon looking for someone to repair or replace the full set I got earlier today at another salon. Jennifer was so patient and took the time to fully soak off the first set instead of just trying to "fix" them. The set she put back on is beautiful and perfect. Thank you so much!! Read Less