12 Reviews

Manhattan Nails

Crows Nest, New South Wales
Reviews
Sophie
4 Oct 2022
REPORT
A complete waste of money and an all round poor experience. I had a full gel manicure, which last at most around 15 minutes. The shape of my nails is uneven and inconsistent. The paint job is poor, wi... Read More
A complete waste of money and an all round poor experience. I had a full gel manicure, which last at most around 15 minutes. The shape of my nails is uneven and inconsistent. The paint job is poor, with gel left on my skin and visible ridges in the colour. I had the manicure 4 days ago, by day 2 the paint had already begun to peel away from the bottom of my nails. By day 4 it is now flapping on most nails and needs removing. Do yourself a favour and go elsewhere. Read Less
Osi Estef I. Y.
13 Jul 2018
REPORT
Good and Nice staff. Loved my nails!
Jo White
25 Jan 2018
REPORT
My nails always last, don’t chip and the ladies that work there are lovely.
Allison Fox
30 Dec 2017
REPORT
Always busy, but worth the wait. The ladies and gentlemen here always do an excellent job and try to accommodate all. I don't recommend making an appointment, make sure you allow enough time.
Rosemary Slade-Howarth
16 Dec 2017
REPORT
My shellac always lasts SO well. And these lovely ladies have an incredible grasp on colour, they always get exactly what I want, and I’m terrible at explaining what I want. Highly recommend. And they... Read More
My shellac always lasts SO well. And these lovely ladies have an incredible grasp on colour, they always get exactly what I want, and I’m terrible at explaining what I want. Highly recommend. And they very often simply take walk-ins. Love!! Read Less
karentod
3 Dec 2017
REPORT
I’ve been a customer for over 4 years and love the place. Great customer service and the quality is really good, I did shellac for a long time and the durability is the best when compared to other pla... Read More
I’ve been a customer for over 4 years and love the place. Great customer service and the quality is really good, I did shellac for a long time and the durability is the best when compared to other places I tried. Now I’m doing SNS and my nails are stronger and the nail polish lasts for up to 3 weeks. Consistently good service, I recommend Manhattan. Read Less
Amber
4 Nov 2017
REPORT
Worst manicure ive ever had. Nails unevenly filed and shape is different than i asked. Asked for the length to stay the same but they were filed down. Somewhat streaky paint job. Very disappointing f... Read More
Worst manicure ive ever had. Nails unevenly filed and shape is different than i asked. Asked for the length to stay the same but they were filed down. Somewhat streaky paint job. Very disappointing for $38. Definitely wont be back. Read Less
Rhea Cornely
1 May 2017
REPORT
Their prices are really good, the work they do is good. I have been going there for years. My nails - Nail polish, acrylics or Shellac - always lasted very well. Having said this, you do get what you ... Read More
Their prices are really good, the work they do is good. I have been going there for years. My nails - Nail polish, acrylics or Shellac - always lasted very well. Having said this, you do get what you pay for. Sometimes staff are lovely, sometimes they are not, the interior of the studio has also seen better days. If you want to be pampered and coddled go somewhere where people have a higher chance of being paid a decent wage.Read Less
Vicki Nobilo
16 Apr 2017
REPORT
I have been a regular customer for years and have never had a bad experience.
Sarah Lee
23 Mar 2017
REPORT
Dodgiest paint job ever. Definitely not worth the money, would be better off painting your nails yourself.
Love PurpleFudge
6 Oct 2016
REPORT
7th October 2016: Thank you to all the customers who have left a honest feedback about this salon's quality of work and staff behaviour. At first however, despite the negative feedback, I went ahead t... Read More
7th October 2016: Thank you to all the customers who have left a honest feedback about this salon's quality of work and staff behaviour. At first however, despite the negative feedback, I went ahead to book an appointment in the hope that perhaps my experience would be different. The lady whom I spoke to on the phone seemed courteous but when I told her about my concern regarding all their negative feedback on google reviews, she justified it by saying that "every customer is different and has something different to say". She didn't address the negative feedback and how they may be improving their service, instead, she said that "it depends on what time you come in, if it's busy we do our best", to which I responded .."well, the point of booking appointments is so that you can manage time, service quality and enhance the customer experience?" and she said, "don't worry it's okay, we'll do the pedicure for you". I ended up cancelling the booking, I just didn't want to take the risk of experiencing a bad treatment result like the other customers have. Perhaps, when their positive reviews outweighs their negative reviews, I might consider going there - such a shame they are just around the corner from my work, very convenient. But I want quality assurance more than a bad result with my pedicure. Manhattan Nails staff and managers, please read your reviews, listen to what customers are saying and start making improvements. Read Less
Yolanda Jordin
12 Aug 2016
REPORT
After specifically being asked whether I wanted my nails cut, to which I said no because I loved their length, they all got filed off anyway to the length I was originally afraid they would cut them t... Read More
After specifically being asked whether I wanted my nails cut, to which I said no because I loved their length, they all got filed off anyway to the length I was originally afraid they would cut them to. To top that off, each one of finger nails have one round edge and one square edge. I couldn't hear anything my manicurist was saying and I was expected to understand her just from a nod of her head. The shellac polish was applied neatly and the service overall wasn't expensive, but would have preferred to pay a little extra and still have my lovely long nails... Read Less
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Book an Appointment
Online booking unavailable
Please call
(02) 9966 5666
81 Willoughby Road
Crows Nest New South Wales 2065
Business Hours
Monday
Mon
09:30AM-18:00PM
Tuesday
Tue
09:30AM-18:00PM
Wednesday
Wed
09:30AM-18:00PM
Thursday
Thu
09:30AM-19:00PM
Friday
Fri
09:30AM-18:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
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Manhattan Nails

Crows Nest, New South Wales
(12)
81 Willoughby Road
Crows Nest New South Wales 2065
Monday
09:30AM-18:00PM
Tuesday
09:30AM-18:00PM
Wednesday
09:30AM-18:00PM
Thursday
09:30AM-19:00PM
Friday
09:30AM-18:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-17:00PM
Sophie
4 Oct 2022
REPORT
A complete waste of money and an all round poor experience. I had a full gel manicure, which last at most around 15 minutes. The shape of my nails is uneven and inconsistent. The paint job is poor, wi... Read More
A complete waste of money and an all round poor experience. I had a full gel manicure, which last at most around 15 minutes. The shape of my nails is uneven and inconsistent. The paint job is poor, with gel left on my skin and visible ridges in the colour. I had the manicure 4 days ago, by day 2 the paint had already begun to peel away from the bottom of my nails. By day 4 it is now flapping on most nails and needs removing. Do yourself a favour and go elsewhere. Read Less
Osi Estef I. Y.
13 Jul 2018
REPORT
Good and Nice staff. Loved my nails!
Jo White
25 Jan 2018
REPORT
My nails always last, don’t chip and the ladies that work there are lovely.
Allison Fox
30 Dec 2017
REPORT
Always busy, but worth the wait. The ladies and gentlemen here always do an excellent job and try to accommodate all. I don't recommend making an appointment, make sure you allow enough time.
Rosemary Slade-Howarth
16 Dec 2017
REPORT
My shellac always lasts SO well. And these lovely ladies have an incredible grasp on colour, they always get exactly what I want, and I’m terrible at explaining what I want. Highly recommend. And they... Read More
My shellac always lasts SO well. And these lovely ladies have an incredible grasp on colour, they always get exactly what I want, and I’m terrible at explaining what I want. Highly recommend. And they very often simply take walk-ins. Love!! Read Less
karentod
3 Dec 2017
REPORT
I’ve been a customer for over 4 years and love the place. Great customer service and the quality is really good, I did shellac for a long time and the durability is the best when compared to other pla... Read More
I’ve been a customer for over 4 years and love the place. Great customer service and the quality is really good, I did shellac for a long time and the durability is the best when compared to other places I tried. Now I’m doing SNS and my nails are stronger and the nail polish lasts for up to 3 weeks. Consistently good service, I recommend Manhattan. Read Less
Amber
4 Nov 2017
REPORT
Worst manicure ive ever had. Nails unevenly filed and shape is different than i asked. Asked for the length to stay the same but they were filed down. Somewhat streaky paint job. Very disappointing f... Read More
Worst manicure ive ever had. Nails unevenly filed and shape is different than i asked. Asked for the length to stay the same but they were filed down. Somewhat streaky paint job. Very disappointing for $38. Definitely wont be back. Read Less
Rhea Cornely
1 May 2017
REPORT
Their prices are really good, the work they do is good. I have been going there for years. My nails - Nail polish, acrylics or Shellac - always lasted very well. Having said this, you do get what you ... Read More
Their prices are really good, the work they do is good. I have been going there for years. My nails - Nail polish, acrylics or Shellac - always lasted very well. Having said this, you do get what you pay for. Sometimes staff are lovely, sometimes they are not, the interior of the studio has also seen better days. If you want to be pampered and coddled go somewhere where people have a higher chance of being paid a decent wage.Read Less
Vicki Nobilo
16 Apr 2017
REPORT
I have been a regular customer for years and have never had a bad experience.
Sarah Lee
23 Mar 2017
REPORT
Dodgiest paint job ever. Definitely not worth the money, would be better off painting your nails yourself.
Love PurpleFudge
6 Oct 2016
REPORT
7th October 2016: Thank you to all the customers who have left a honest feedback about this salon's quality of work and staff behaviour. At first however, despite the negative feedback, I went ahead t... Read More
7th October 2016: Thank you to all the customers who have left a honest feedback about this salon's quality of work and staff behaviour. At first however, despite the negative feedback, I went ahead to book an appointment in the hope that perhaps my experience would be different. The lady whom I spoke to on the phone seemed courteous but when I told her about my concern regarding all their negative feedback on google reviews, she justified it by saying that "every customer is different and has something different to say". She didn't address the negative feedback and how they may be improving their service, instead, she said that "it depends on what time you come in, if it's busy we do our best", to which I responded .."well, the point of booking appointments is so that you can manage time, service quality and enhance the customer experience?" and she said, "don't worry it's okay, we'll do the pedicure for you". I ended up cancelling the booking, I just didn't want to take the risk of experiencing a bad treatment result like the other customers have. Perhaps, when their positive reviews outweighs their negative reviews, I might consider going there - such a shame they are just around the corner from my work, very convenient. But I want quality assurance more than a bad result with my pedicure. Manhattan Nails staff and managers, please read your reviews, listen to what customers are saying and start making improvements. Read Less
Yolanda Jordin
12 Aug 2016
REPORT
After specifically being asked whether I wanted my nails cut, to which I said no because I loved their length, they all got filed off anyway to the length I was originally afraid they would cut them t... Read More
After specifically being asked whether I wanted my nails cut, to which I said no because I loved their length, they all got filed off anyway to the length I was originally afraid they would cut them to. To top that off, each one of finger nails have one round edge and one square edge. I couldn't hear anything my manicurist was saying and I was expected to understand her just from a nod of her head. The shellac polish was applied neatly and the service overall wasn't expensive, but would have preferred to pay a little extra and still have my lovely long nails... Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know