14 Reviews

Pearl Nails

Casula, New South Wales
Reviews
Tina Hammoud
17 Jul 2018
REPORT
Seriously don't know why I even bother need to The Health Department in here plus the girl with blue hair learn some manners you a vile
Kerry Allan
16 Jul 2018
REPORT
Great place. Never had a problem
Shanell W
24 Jun 2018
REPORT
I've came here 4 times over the last couple of year and only once walked out with decent nails, not nice or great nails very mediocre basic nails. The 3 other times I walked out with no nails after go... Read More
I've came here 4 times over the last couple of year and only once walked out with decent nails, not nice or great nails very mediocre basic nails. The 3 other times I walked out with no nails after going in with nails, for infills. No professionalism No welcoming greetings They don't ask what you want and when you tell them your preference in nail style, colour and shape they try to forcibly recommend what ever is easier for them and have bad attitudes if you insist on what you want, they will get up and leave you and say someone else will finish this for you, then you're left to wait with half your nails done until someone else becomes available to finish the job. I usually don't post reviews but this place is so bad and basically stealing people's money hiking up the prices and only taking cash payments doing really bad nail work that's not excusable especially for their prices they charge. The sign out side has the prices for the Nails Infills Shallac Arylic Sns ect... And when you sit down the price is $10 more then what the price is showing outside the window, when I asked why she said Im also paying for the tips... They're the only nail shop I know that charges for tips separate from the rest of the nail treatment They only take cash no eftpos machine. Personally everytime I've gone in I've had multiple people do one set of nails As in one puts the tips and sns or acrylic then the next one does the shaping and another one reshapes and applies top coat at this point they're all just ruining each other's work with 0 communication between employees or customers I would 110% give this a Zero star rating but I wanted to express why I would not recommend this place I've gone back multiple times over a long period of time and they're consistently horrible with customer service and nail work. Read Less
Rana Kordahi
18 May 2018
REPORT
38 weeks pregnant and coping a toe infection after my pedicure with this salon. Sterilise your equipment people!
Marie Robertson
28 Apr 2018
REPORT
Pearl nails at casula is an excellent branch the girls are always helpful
Joe Abboud
31 Jan 2018
REPORT
Deserves a 0 star but have to put 1 as per Google. First time to attend this place NEVER AGAIN. I have never ever in my life seen worst customer service. A girl called Tina was doing my nails and I as... Read More
Deserves a 0 star but have to put 1 as per Google. First time to attend this place NEVER AGAIN. I have never ever in my life seen worst customer service. A girl called Tina was doing my nails and I asked her for a certain color, she went over to the girl with BLUE HAIR as she had the color on her nails, that AWFUL GIRL WITH BLUE HAIR started screaming at both myself and TINA(staff member). Just DESPICABLE I WAS DISGUSTED and I saw that Tina was very embarrassed by this and apologetic about that girl. I have seen others on here complain about the same girl JUST DISGUSTING. To the Manager of this AWFUL place, your staff need to be taught manners before letting them mix with people. Read Less
Nat T
23 Dec 2017
REPORT
I thought I would give pearl nails one more chance but oh my goodness THE WORST GIRLS EVER WORK IN THIS PLACE. These girls will constantly get on their phones whilst doing your nails they sit there be... Read More
I thought I would give pearl nails one more chance but oh my goodness THE WORST GIRLS EVER WORK IN THIS PLACE. These girls will constantly get on their phones whilst doing your nails they sit there belittling other clients talking in their language it is like they look down on us, I honestly used to try not let it bother me but I have had enough no wonder so many people have left this place in droves it is the worst salon I have ever walked into so so dirty and worst of all the girl with the green/ blue hair is the nastiest rudest girl I have ever come across I actually saw her pick from the till a 10 dollar note and put into her pocket! If the managers here woke up and see what’s really going on I think they would take a good hard long look at themselves Read Less
Stephanie Jennings
11 Dec 2017
REPORT
I really don't even want to give them 1 star but google are making me. My daughter just had her nails done for her formal and came away so bitterly disappointed that she did. The nails are not what s... Read More
I really don't even want to give them 1 star but google are making me. My daughter just had her nails done for her formal and came away so bitterly disappointed that she did. The nails are not what she asked for initially. She asked for a certain shape and they said that is $5 more. Just to cut the straight! They hadn't even started them yet. She chose a colour to begin and then when she asked to change the colour it was going to be $10 more. Not to mention that her nails hurt so bad she wants to rip them off. I will never ever go back there or recommend these people to my worst enemy. Read Less
Christopher Markwick
25 Jun 2017
REPORT
Been going here to get my nails cleaned and my eyebrows waxed and have always been happy when walking out of the store, quality work πŸ™‚
TM NightRider
25 Jun 2017
REPORT
Wonderfull survice from Chook and her nails are perfection, was my first time here and I am happy with the quality of work for the price I am paying, there where people complains about pricing while I... Read More
Wonderfull survice from Chook and her nails are perfection, was my first time here and I am happy with the quality of work for the price I am paying, there where people complains about pricing while I was there but people don't realise you get what you pay for. If you want to pay less go somewhere else. Will definitely be coming back πŸ‘ Read Less
Majd Rihani
23 Feb 2017
REPORT
They dont deserve 1 star even, they dont mind losing a customer for 5 dollars extra, very rude manager and the girl with the blue hair that speaks good english just want to rush with bad work. Not rec... Read More
They dont deserve 1 star even, they dont mind losing a customer for 5 dollars extra, very rude manager and the girl with the blue hair that speaks good english just want to rush with bad work. Not recommended at all. Read Less
C Speechley
5 Jan 2017
REPORT
I had my nails done with refills that cost $45. Most places for refills are $25. I get home to discover my nail polish bubbled and started coming off. Now it looks horrible and smudged. I would have g... Read More
I had my nails done with refills that cost $45. Most places for refills are $25. I get home to discover my nail polish bubbled and started coming off. Now it looks horrible and smudged. I would have gone back if it wasn't so late in the evening. They close on a Thursday night at 9pm. I got home around that time, will never be going back. Not to mention getting my feet done was also over priced at around $43. Normally they charge around $30 to $35. Not a happy customer at all 😐 Read Less
AhmadAlbadri
17 Dec 2016
REPORT
BRAVO πŸ‘πŸ½ I LOVE IT ITS CHEAP IT HAS NICE Employee AMAZING SURVIVES AND THE NAILS LASTED FOR 20 WEEKS AND I PAYED ONLY 22 DOLLARS πŸ’΅
Once Upon A Craving L.
2 Nov 2016
REPORT
This is one of those cliche nail salons, you go to and staff speak to eachother, over you and ignoring you. Pretty much a standard nowadays. Staff are quick to get you to sit down to get your nails do... Read More
This is one of those cliche nail salons, you go to and staff speak to eachother, over you and ignoring you. Pretty much a standard nowadays. Staff are quick to get you to sit down to get your nails done, but don't tend to you in a quick manner, they take their own sweet time. The tools used don't look clean, I didn't notice staff opening up sterilized tools to use. I got my schellac done for my hands, and the workmanship is not off standard, it does not look neat. Overall, not happy at all. First and last visit thanks! I would prefer paying an extra $10 to go somewhere with better customer service. Read Less
Book an Appointment
Online booking unavailable
Please call
(02) 9734 6387
1 Kurrajong Road
Casula New South Wales 2170
Business Hours
Monday
Mon
09:00AM-17:30PM
Tuesday
Tue
09:00AM-17:30PM
Wednesday
Wed
09:00AM-17:30PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-17:30PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-16:30PM
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Pearl Nails

Casula, New South Wales
(14)
1 Kurrajong Road
Casula New South Wales 2170
Monday
09:00AM-17:30PM
Tuesday
09:00AM-17:30PM
Wednesday
09:00AM-17:30PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-17:30PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-16:30PM
Tina Hammoud
17 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Seriously don't know why I even bother need to The Health Department in here plus the girl with blue hair learn some manners you a vile
Kerry Allan
16 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Great place. Never had a problem
Shanell W
24 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I've came here 4 times over the last couple of year and only once walked out with decent nails, not nice or great nails very mediocre basic nails. The 3 other times I walked out with no nails after go... Read More
I've came here 4 times over the last couple of year and only once walked out with decent nails, not nice or great nails very mediocre basic nails. The 3 other times I walked out with no nails after going in with nails, for infills. No professionalism No welcoming greetings They don't ask what you want and when you tell them your preference in nail style, colour and shape they try to forcibly recommend what ever is easier for them and have bad attitudes if you insist on what you want, they will get up and leave you and say someone else will finish this for you, then you're left to wait with half your nails done until someone else becomes available to finish the job. I usually don't post reviews but this place is so bad and basically stealing people's money hiking up the prices and only taking cash payments doing really bad nail work that's not excusable especially for their prices they charge. The sign out side has the prices for the Nails Infills Shallac Arylic Sns ect... And when you sit down the price is $10 more then what the price is showing outside the window, when I asked why she said Im also paying for the tips... They're the only nail shop I know that charges for tips separate from the rest of the nail treatment They only take cash no eftpos machine. Personally everytime I've gone in I've had multiple people do one set of nails As in one puts the tips and sns or acrylic then the next one does the shaping and another one reshapes and applies top coat at this point they're all just ruining each other's work with 0 communication between employees or customers I would 110% give this a Zero star rating but I wanted to express why I would not recommend this place I've gone back multiple times over a long period of time and they're consistently horrible with customer service and nail work. Read Less
Rana Kordahi
18 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
38 weeks pregnant and coping a toe infection after my pedicure with this salon. Sterilise your equipment people!
Marie Robertson
28 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Pearl nails at casula is an excellent branch the girls are always helpful
Joe Abboud
31 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Deserves a 0 star but have to put 1 as per Google. First time to attend this place NEVER AGAIN. I have never ever in my life seen worst customer service. A girl called Tina was doing my nails and I as... Read More
Deserves a 0 star but have to put 1 as per Google. First time to attend this place NEVER AGAIN. I have never ever in my life seen worst customer service. A girl called Tina was doing my nails and I asked her for a certain color, she went over to the girl with BLUE HAIR as she had the color on her nails, that AWFUL GIRL WITH BLUE HAIR started screaming at both myself and TINA(staff member). Just DESPICABLE I WAS DISGUSTED and I saw that Tina was very embarrassed by this and apologetic about that girl. I have seen others on here complain about the same girl JUST DISGUSTING. To the Manager of this AWFUL place, your staff need to be taught manners before letting them mix with people. Read Less
Nat T
23 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I thought I would give pearl nails one more chance but oh my goodness THE WORST GIRLS EVER WORK IN THIS PLACE. These girls will constantly get on their phones whilst doing your nails they sit there be... Read More
I thought I would give pearl nails one more chance but oh my goodness THE WORST GIRLS EVER WORK IN THIS PLACE. These girls will constantly get on their phones whilst doing your nails they sit there belittling other clients talking in their language it is like they look down on us, I honestly used to try not let it bother me but I have had enough no wonder so many people have left this place in droves it is the worst salon I have ever walked into so so dirty and worst of all the girl with the green/ blue hair is the nastiest rudest girl I have ever come across I actually saw her pick from the till a 10 dollar note and put into her pocket! If the managers here woke up and see what’s really going on I think they would take a good hard long look at themselves Read Less
Stephanie Jennings
11 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I really don't even want to give them 1 star but google are making me. My daughter just had her nails done for her formal and came away so bitterly disappointed that she did. The nails are not what s... Read More
I really don't even want to give them 1 star but google are making me. My daughter just had her nails done for her formal and came away so bitterly disappointed that she did. The nails are not what she asked for initially. She asked for a certain shape and they said that is $5 more. Just to cut the straight! They hadn't even started them yet. She chose a colour to begin and then when she asked to change the colour it was going to be $10 more. Not to mention that her nails hurt so bad she wants to rip them off. I will never ever go back there or recommend these people to my worst enemy. Read Less
Christopher Markwick
25 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Been going here to get my nails cleaned and my eyebrows waxed and have always been happy when walking out of the store, quality work πŸ™‚
TM NightRider
25 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Wonderfull survice from Chook and her nails are perfection, was my first time here and I am happy with the quality of work for the price I am paying, there where people complains about pricing while I... Read More
Wonderfull survice from Chook and her nails are perfection, was my first time here and I am happy with the quality of work for the price I am paying, there where people complains about pricing while I was there but people don't realise you get what you pay for. If you want to pay less go somewhere else. Will definitely be coming back πŸ‘ Read Less
Majd Rihani
23 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They dont deserve 1 star even, they dont mind losing a customer for 5 dollars extra, very rude manager and the girl with the blue hair that speaks good english just want to rush with bad work. Not rec... Read More
They dont deserve 1 star even, they dont mind losing a customer for 5 dollars extra, very rude manager and the girl with the blue hair that speaks good english just want to rush with bad work. Not recommended at all. Read Less
C Speechley
5 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I had my nails done with refills that cost $45. Most places for refills are $25. I get home to discover my nail polish bubbled and started coming off. Now it looks horrible and smudged. I would have g... Read More
I had my nails done with refills that cost $45. Most places for refills are $25. I get home to discover my nail polish bubbled and started coming off. Now it looks horrible and smudged. I would have gone back if it wasn't so late in the evening. They close on a Thursday night at 9pm. I got home around that time, will never be going back. Not to mention getting my feet done was also over priced at around $43. Normally they charge around $30 to $35. Not a happy customer at all 😐 Read Less
AhmadAlbadri
17 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
BRAVO πŸ‘πŸ½ I LOVE IT ITS CHEAP IT HAS NICE Employee AMAZING SURVIVES AND THE NAILS LASTED FOR 20 WEEKS AND I PAYED ONLY 22 DOLLARS πŸ’΅
Once Upon A Craving L.
2 Nov 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
This is one of those cliche nail salons, you go to and staff speak to eachother, over you and ignoring you. Pretty much a standard nowadays. Staff are quick to get you to sit down to get your nails do... Read More
This is one of those cliche nail salons, you go to and staff speak to eachother, over you and ignoring you. Pretty much a standard nowadays. Staff are quick to get you to sit down to get your nails done, but don't tend to you in a quick manner, they take their own sweet time. The tools used don't look clean, I didn't notice staff opening up sterilized tools to use. I got my schellac done for my hands, and the workmanship is not off standard, it does not look neat. Overall, not happy at all. First and last visit thanks! I would prefer paying an extra $10 to go somewhere with better customer service. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know