Very disappointing if my memory serves me correctly a manicure involves a warm hand soak in soapy water. Then cuticle cream to soften the cuticle a nail file and shape color and a hand massage. What I got was a hand soak in cool water for 15min on one hand then 5min on the other. My cuticles were cut then a drill was applied. Then I had a polish and filed nail shape. Had I not asked a half attempted hand massage was given. No care whatsoever in fact it felt like an inconvenience. My manicurist was not interested in what she was doing full stop. All that for $45. I would rather pay $55 and go to Beautique at Bateau Bay. I wont be returning. Read Less

Don't go here, the staff are rude and if you have a gift voucher they won't help you. They already have the money so are not interested in obliging you with an appointment. When they first opened it was a pleasant experience but not anymore they have lost the plot. Also the last shellac pedicure I had here was very inferior. Not sure what they did but the colour didn't last. Soon as I'm able to use my voucher I won't be going back and I advise everyone else to do the same. Read Less

Sorry, but the level of service is really slipping, especially when Kevin isn't there. Yesterday, for the second time I've had to sit with my feet in cooling water for over half an hour while waiting for my pedi to start. I had an appt - So either you at overbooking, or giving walk ins priority over people who make appointments. I, several other people had to stand at the front desk for quite a long time before being dealt with. There were only two girls working, and one seemed Very inexperienced, while the second one was trying to do everything, plus fix the other girls mistakes. The actual work is well done, but this is also about atmosphere and the experience itself. Read Less