Why are you all so rude and grumpy? You’re in customer service, be kind to your clients. And don’t charge $50 for a pedicure!
Rona Franchesca Buñag
25 May 2018
REPORT
Service was great, the lady took her time sculpting my SNS. Definitely going back.
Teresa Conde Mitchell
20 Mar 2018
REPORT
This is the 3rd time I walk in to Classy Nails.. All three times they have done an amazing job on my gel manicures and with a design... All of you all are friendly... Thank you all so much... I will d... Read More
This is the 3rd time I walk in to Classy Nails.. All three times they have done an amazing job on my gel manicures and with a design... All of you all are friendly... Thank you all so much... I will definitely continue to come back to Classy Nails Read Less
Ana D'Oliveira
12 Mar 2018
REPORT
I had an horrible experience at this place. I didn't ask for price before because usually when I do acrylic manicure and pedicure goes around $70 dollars. The young guy that did my nail rushed the wh... Read More
I had an horrible experience at this place. I didn't ask for price before because usually when I do acrylic manicure and pedicure goes around $70 dollars. The young guy that did my nail rushed the whole time, didn't cut my toe nail properly what I end up with an ingrown toe nail. And he charged me $120 dollars for abs didn't gave me an option of tip . He added that tip on it, what is not even legal. I won't ever get bank to this place. Read Less
Krispy Ng
2 Mar 2018
REPORT
very friendly staffs. many thanks for taking good care of my nails .
Patricia Hickman
6 Feb 2018
REPORT
I have been going to classy nails for years (since the owner Long moved from the mall to this salon) I used to be very excited to have my mani and pedis done here. I have noticed now he is rarely in ... Read More
I have been going to classy nails for years (since the owner Long moved from the mall to this salon) I used to be very excited to have my mani and pedis done here. I have noticed now he is rarely in this spa location and the management of issues are not addressed. They do have great technicians and the nails and shape I love; however, my last experience has me looking for a new spa. I had my nails (acrylic) done with gel polish and the thumb nail polish completely came off i...n one piece after one day. I returned to the salon for a fix and decided to change the color because they said that color does cure well; they charged me 30 dollars???????? Well two days later I have three nails where the gel polish has completely come off in whole and they want to charge me another 30 for a color fix!!!!!! I walked out. They are either using a bad product or because they are busy rushing thru the process and not allowing time for the polish to set. Either way I am disappointed in what used to my favorite place. Finally they have changed their payments to allow you to receive a discount if you pay cash; which is nice; however the tips are cash only now. You are not able to add them to your charge anymore. And the tech had the nerve after charging my an extra 30 dollars to position the sign in front of me to remind me tips are cash only. I am so disappointed in the service. So much for treating you loyal customers with some class. See More Read Less
Sydney Poe
4 Jan 2018
REPORT
Really disappointed in my manicure. I spent $70 on a full set with the new powder technique and not even 2 weeks later half of the nails have popped off fully intact. Not chipping or anything, just pe... Read More
Really disappointed in my manicure. I spent $70 on a full set with the new powder technique and not even 2 weeks later half of the nails have popped off fully intact. Not chipping or anything, just peeling away from my nail whole. For that much i would’ve expected the manicure to last a little longer. Less than 2 weeks isn’t acceptable. Read Less
Rachel Marie
28 Dec 2017
REPORT
My first time here was less than wonderful. So I decided to go back and give it one last shot because the salon is beautiful, the receptionist is friendly, and I just couldn't figure out why it was so... Read More
My first time here was less than wonderful. So I decided to go back and give it one last shot because the salon is beautiful, the receptionist is friendly, and I just couldn't figure out why it was so bad. Turns out: it was just the tech I had. I went back and had the most incredible experience with (I believe) Mindy. Definitely give this place a shot! And also: don't be so quick to judge based on one experience. One rotten apple should not ruin the bunch 😘 Read Less
Carrie Beebe
22 Dec 2017
REPORT
I have been seeing the same nail tech every 2 weeks for a year and a half. When he recently moved, I visited Classy Nails for the first time. Andy did my gel balance (3 repairs as well) and he did a g... Read More
I have been seeing the same nail tech every 2 weeks for a year and a half. When he recently moved, I visited Classy Nails for the first time. Andy did my gel balance (3 repairs as well) and he did a great job and my manicure held up very well. It's a large salon so it's relatively easy to get in and you could even schedule an appointment with a group if you wanted to. They also have a very large selection of polish which is fun. Andy just did my second balance and it was another great experience. Read Less
Laura Diggs
25 Nov 2017
REPORT
The salon is exceptionally clean, and the staff is very professional. I have been to so many salons, and this is by far the best work I have ever had done. Beautiful and relaxed atmosphere!
Shashi Vadana
19 Nov 2017
REPORT
Worst ever experience, very bad customer service. First of all the girl who did my nails was very rude, rough handling.Did not do it properly,was in a hurry. Also unhygienic after doing pedicure witho... Read More
Worst ever experience, very bad customer service. First of all the girl who did my nails was very rude, rough handling.Did not do it properly,was in a hurry. Also unhygienic after doing pedicure without changing gloves she applied cream to my hands.Even before the completion of the service she asked me to pay money.Felt insulted , she gave me the impression that I'm going to run away without paying money. Would never come back to this place . Read Less
Stacey Marzan
5 Nov 2017
REPORT
Made a friend wait for 15 minutes for a gel polish, forgot to wax her brows and offered free and then charged her anyway, and my 1st set of nail dips were bumpy and crooked and look awful. They also c... Read More
Made a friend wait for 15 minutes for a gel polish, forgot to wax her brows and offered free and then charged her anyway, and my 1st set of nail dips were bumpy and crooked and look awful. They also caused abrasions on my friends hands AND feet. Maybe they need more hostesses and techs or something on the weekends to keep things straight and on time? Read Less
Johnny Nguyen
31 Oct 2017
REPORT
There are no words to express the awesomeness of this place. Professional, Friendly, Fun, Relaxing, Exceptional Service. They go far and beyond any salon I have ever entered. It is well worth the driv... Read More
There are no words to express the awesomeness of this place. Professional, Friendly, Fun, Relaxing, Exceptional Service. They go far and beyond any salon I have ever entered. It is well worth the drive from where ever you might be. Read Less
Julie Lewis Fouche
22 Sep 2017
REPORT
My sister and I have been going to classy nails for years (almost since it opened). We used to LOVE it. They do have great technicians, however, the last four times we have been in we have had to wa... Read More
My sister and I have been going to classy nails for years (almost since it opened). We used to LOVE it. They do have great technicians, however, the last four times we have been in we have had to wait at least 30 minutes (one time over 50 minutes) past our APPOINTMENT time. What is the point in making an appointment if you still have to wait 50 minutes. I'm sad that they are having a tough time managing appointment times. Unfortunately my sister and I are looking for a new place!Read Less
Rachael Hunter
10 Aug 2017
REPORT
The staff are wonderful. It's always so clean.!! Best nail shop in Woden
Priyanka Kainikara
25 Apr 2016
REPORT
Very bad pedicure... nails were cut too the bone... bleeding.... nail polish has gone already not even half a day after the pedicure...lumpy and uneven
Why are you all so rude and grumpy? You’re in customer service, be kind to your clients. And don’t charge $50 for a pedicure!
Rona Franchesca Buñag
25 May 2018
REPORT
☆☆☆☆☆
REPORT
Service was great, the lady took her time sculpting my SNS. Definitely going back.
Teresa Conde Mitchell
20 Mar 2018
REPORT
☆☆☆☆☆
REPORT
This is the 3rd time I walk in to Classy Nails.. All three times they have done an amazing job on my gel manicures and with a design... All of you all are friendly... Thank you all so much... I will d... Read More
This is the 3rd time I walk in to Classy Nails.. All three times they have done an amazing job on my gel manicures and with a design... All of you all are friendly... Thank you all so much... I will definitely continue to come back to Classy Nails Read Less
Ana D'Oliveira
12 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I had an horrible experience at this place. I didn't ask for price before because usually when I do acrylic manicure and pedicure goes around $70 dollars. The young guy that did my nail rushed the wh... Read More
I had an horrible experience at this place. I didn't ask for price before because usually when I do acrylic manicure and pedicure goes around $70 dollars. The young guy that did my nail rushed the whole time, didn't cut my toe nail properly what I end up with an ingrown toe nail. And he charged me $120 dollars for abs didn't gave me an option of tip . He added that tip on it, what is not even legal. I won't ever get bank to this place. Read Less
Krispy Ng
2 Mar 2018
REPORT
☆☆☆☆☆
REPORT
very friendly staffs. many thanks for taking good care of my nails .
Patricia Hickman
6 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I have been going to classy nails for years (since the owner Long moved from the mall to this salon) I used to be very excited to have my mani and pedis done here. I have noticed now he is rarely in ... Read More
I have been going to classy nails for years (since the owner Long moved from the mall to this salon) I used to be very excited to have my mani and pedis done here. I have noticed now he is rarely in this spa location and the management of issues are not addressed. They do have great technicians and the nails and shape I love; however, my last experience has me looking for a new spa. I had my nails (acrylic) done with gel polish and the thumb nail polish completely came off i...n one piece after one day. I returned to the salon for a fix and decided to change the color because they said that color does cure well; they charged me 30 dollars???????? Well two days later I have three nails where the gel polish has completely come off in whole and they want to charge me another 30 for a color fix!!!!!! I walked out. They are either using a bad product or because they are busy rushing thru the process and not allowing time for the polish to set. Either way I am disappointed in what used to my favorite place. Finally they have changed their payments to allow you to receive a discount if you pay cash; which is nice; however the tips are cash only now. You are not able to add them to your charge anymore. And the tech had the nerve after charging my an extra 30 dollars to position the sign in front of me to remind me tips are cash only. I am so disappointed in the service. So much for treating you loyal customers with some class. See More Read Less
Sydney Poe
4 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Really disappointed in my manicure. I spent $70 on a full set with the new powder technique and not even 2 weeks later half of the nails have popped off fully intact. Not chipping or anything, just pe... Read More
Really disappointed in my manicure. I spent $70 on a full set with the new powder technique and not even 2 weeks later half of the nails have popped off fully intact. Not chipping or anything, just peeling away from my nail whole. For that much i would’ve expected the manicure to last a little longer. Less than 2 weeks isn’t acceptable. Read Less
Rachel Marie
28 Dec 2017
REPORT
☆☆☆☆☆
REPORT
My first time here was less than wonderful. So I decided to go back and give it one last shot because the salon is beautiful, the receptionist is friendly, and I just couldn't figure out why it was so... Read More
My first time here was less than wonderful. So I decided to go back and give it one last shot because the salon is beautiful, the receptionist is friendly, and I just couldn't figure out why it was so bad. Turns out: it was just the tech I had. I went back and had the most incredible experience with (I believe) Mindy. Definitely give this place a shot! And also: don't be so quick to judge based on one experience. One rotten apple should not ruin the bunch 😘 Read Less
Carrie Beebe
22 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I have been seeing the same nail tech every 2 weeks for a year and a half. When he recently moved, I visited Classy Nails for the first time. Andy did my gel balance (3 repairs as well) and he did a g... Read More
I have been seeing the same nail tech every 2 weeks for a year and a half. When he recently moved, I visited Classy Nails for the first time. Andy did my gel balance (3 repairs as well) and he did a great job and my manicure held up very well. It's a large salon so it's relatively easy to get in and you could even schedule an appointment with a group if you wanted to. They also have a very large selection of polish which is fun. Andy just did my second balance and it was another great experience. Read Less
Laura Diggs
25 Nov 2017
REPORT
☆☆☆☆☆
REPORT
The salon is exceptionally clean, and the staff is very professional. I have been to so many salons, and this is by far the best work I have ever had done. Beautiful and relaxed atmosphere!
Shashi Vadana
19 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Worst ever experience, very bad customer service. First of all the girl who did my nails was very rude, rough handling.Did not do it properly,was in a hurry. Also unhygienic after doing pedicure witho... Read More
Worst ever experience, very bad customer service. First of all the girl who did my nails was very rude, rough handling.Did not do it properly,was in a hurry. Also unhygienic after doing pedicure without changing gloves she applied cream to my hands.Even before the completion of the service she asked me to pay money.Felt insulted , she gave me the impression that I'm going to run away without paying money. Would never come back to this place . Read Less
Stacey Marzan
5 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Made a friend wait for 15 minutes for a gel polish, forgot to wax her brows and offered free and then charged her anyway, and my 1st set of nail dips were bumpy and crooked and look awful. They also c... Read More
Made a friend wait for 15 minutes for a gel polish, forgot to wax her brows and offered free and then charged her anyway, and my 1st set of nail dips were bumpy and crooked and look awful. They also caused abrasions on my friends hands AND feet. Maybe they need more hostesses and techs or something on the weekends to keep things straight and on time? Read Less
Johnny Nguyen
31 Oct 2017
REPORT
☆☆☆☆☆
REPORT
There are no words to express the awesomeness of this place. Professional, Friendly, Fun, Relaxing, Exceptional Service. They go far and beyond any salon I have ever entered. It is well worth the driv... Read More
There are no words to express the awesomeness of this place. Professional, Friendly, Fun, Relaxing, Exceptional Service. They go far and beyond any salon I have ever entered. It is well worth the drive from where ever you might be. Read Less
Julie Lewis Fouche
22 Sep 2017
REPORT
☆☆☆☆☆
REPORT
My sister and I have been going to classy nails for years (almost since it opened). We used to LOVE it. They do have great technicians, however, the last four times we have been in we have had to wa... Read More
My sister and I have been going to classy nails for years (almost since it opened). We used to LOVE it. They do have great technicians, however, the last four times we have been in we have had to wait at least 30 minutes (one time over 50 minutes) past our APPOINTMENT time. What is the point in making an appointment if you still have to wait 50 minutes. I'm sad that they are having a tough time managing appointment times. Unfortunately my sister and I are looking for a new place!Read Less
Rachael Hunter
10 Aug 2017
REPORT
☆☆☆☆☆
REPORT
The staff are wonderful. It's always so clean.!! Best nail shop in Woden
Priyanka Kainikara
25 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Very bad pedicure... nails were cut too the bone... bleeding.... nail polish has gone already not even half a day after the pedicure...lumpy and uneven